HR7003 Individual Coursework: HR Issues and Optimization at B.N. Foray

This report provides an in-depth analysis of the Human Resource (HR) issues faced by B.N. Foray, a fast-moving consumer goods (FMCG) company with approximately 9,000 employees. The report identifies key HR challenges, including employee engagement, management and leadership issues, lack of talented employees, and delivery issues, and proposes solutions for optimization. It suggests strategies such as continuous process improvements, the use of automation technology, and a focus on employee experience to enhance HR processes. The report outlines an implementation plan, emphasizing the importance of strategic alignment and the use of new software and IT infrastructure, along with associated costs and training requirements. A risk register is also presented, documenting potential risks related to equipment failure, IT issues, and employee disloyalty, along with their potential consequences and mitigation strategies. The report concludes by highlighting the critical role of effective HR in improving productivity and organizational success, emphasizing the importance of communication and proactive risk management.

HR7003 - Individual
Coursework HR

Executive summary
This report is based upon B.N. Foray which provide fast moving goods to the consumer.
The major issue in this report is regarding the HR and how to optimise the HR Process in the
well define manner. These issues are manage by using effective HR policies which help them to
maintain proper structure for the work process. Beside this there are various kinds of HR
functions which should be taken in account for the optimum utilization of resources.

Table of Contents
Executive summary .........................................................................................................................2
INTRODUCTION...........................................................................................................................4
Primary HR issue in B.N. Foray.................................................................................................4
Proposal to optimise the delivery of HR process at B.N. Foray.................................................5
Implementation of Plan...............................................................................................................6
Risk register for B.N. Foray........................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
REFERENCES................................................................................................................................2

INTRODUCTION
HR is the department within the organisation which is responsible for all the work related
which include recruiting, vetting, selecting and hiring of the efficient employees. Beside this,
they also provide training and development programmes for improving the efficiency of the
workers (Uteng and et., al., 2020). The study is based upon the B.N. Foray which is an
worldwide delivering and provide FMCG (fast moving consumer goods) sector. They have
around 9000 employees and have the prime vision to provide healthy and nutrition at the fair
price. There main products are soft drinks, cereals and snacks. The present report talks about the
HR issues and also aid in providing the proposal to offer better HR process in the well define
manner. Further this report explain about the implementation of planning outline and risk register
for the betterment and growth.
Primary HR issue in B.N. Foray
HR can be challenging for the big company like B.N. Foray as this reduces the efficiency
as well as productivity present in the market. To manage all this kind of issues the organisation
must focus on providing effective policies which help in improving the working culture in the
organisation (Parikh and et., al., 2020). There are various responsibilities for the HR of the
company such as Job design, workforce planning and training and development. Here are some
of the HR issues which is faced by the B.N. Foray are explained briefly down below:

Employees engagement: This is essential for the company to manage the employees
effectively and also make sure that each employees to participate as this help in reducing the
conflict. For the present company B.N. Foray the major issue is the employees engagement as
the top level do not involve the employees for making the decision regarding the product.
Management issue: The management issue is prime factor which creates chaos and
conflict in the organisation. So the manager of B.N. Foray should develop new policies and
structure which help solving such kinds of issues in a well define manner. Further there must be
proper flow of information which tend to reduce the management conflict.
Leadership issue: Leading improvement is important in keeping the administration team
occupied and driven to achieve the desire goals and objective in the well define manner. The
major issue in B.N. Foray is about the team leader as the senior management is incompetent as
the result it reduces the work efficiency and also help in reducing the decision making process .
The manager are seems to be divided and there no proper flow of communication which slow
down the working process of the company.
Lack of talented employees: The major issues in B.N. Foray is regarding the talented
employees so the HR must make sure to hire talented and skills employees which help firm to
grow and expand in the well define manner. The skills employees will reduce the waste and use
proper utilization of resources. Further it is the prime duty of HR to manage and control all the
activities present in the organisation so that the risk and uncertainty can be reduced. Prior
training and development programmes which help in offering high quality product and services
to the consumer.
Delivery issue: The logistic team in B.N. Foray is the core function which help in
offering timely delivery of goods and services in the market. The issue with the logistic may
impact the product and quality of the fresh goods. This is important for the HR to implement new
technology which the minimize the time and risk for the firm. There must be proper and effective
decision which should be made for the organisation to operate successfully. Hence this aid the
firm to deliver the product on the timely basis.
Proposal to optimise the delivery of HR process at B.N. Foray
There are new opportunities for HR to maximize its value as well as the productivity.
Where HR has more time and resource which help them to focus on the effort on managing the
strategies which help in improving the role of the HR leader (Nordentoft and et., al., 2020).

There are different kinds of key priorities which is matter in such kind of era. Here are some
proposal for the effective HR process down below:
Continuous process Improvements: The first step to process improvements is to conduct
an audit in the existing process and identify the different opportunities for the streamline for
offering better quality product and services present in the market. In the context of B.N. Foray
the HR manager should focus on implementing new technology which help in improving
logistic issue and also aid in providing timely delivery to the consumer. The next step for HR
manager of B.N. Foray is drive continuous improvement by using different tools which help in
making effective decision for the organisation. This not only drives a higher quality of the
service for employees which turns to support positive employees experience and ultimately
employees engagement.
Using automation technology: Today technology has the power to redesign HR
operations to become more efficient as possible. The automation in the organisation reduce lots
of manual work and it is also reduces the time which is taken in the complete the order. For the
organisation like B.N. Foray this is essential for the HR to have effective decision which help
them to create a brand image in the minds of the customers. Further automation ensure about the
compliances with the process,ensuring that every step is accounted for even if the different
employees belongs to different location.
Employees experience: The impact of the HR services on the employees engagement
which provide your employees with the positive Human resource activities which improve the
productivity to offer better quality product and service to the consumer. Any negative experience
for the employees may develop wrong image for the workers which reduces the efficiency and
other work performance of organisation. For the organisation like B.N. Foray this is essential for
the HR manager to make employees experience effective by providing compensation and
benefits on there hard work. Along with this, HR have the functions to engage with every
employees as this improve the capability of organisation to deliver timely services.
In order to optimise the delivery of HR process the company have to improve the
employee engagement which include psychological contract and worker voice. Hence this will
create a sense of understanding in the minds of customers if there voices are heard and actions
are taken. Further the organisation have to improve the turnover which is important to sustain for
the longer time duration. Along with this it is essential to have leadership training which help

improving the efficiency and also increase the motivation of the employees to achieve the desire
goal in the well define manner.
Implementation of Plan
In order to improve the strategic aliments of the staff and other issues which is related to
the organisation it is crucial to understand the working process of regrading how the HR works .
At the basic level the human resource planning ensure about the adequate staff which have high
skills to complete the task in the effectively manner (Trost, 2020). Along with this, HR plan
involves making operational goals and match the right employees for the optimum utilization.
The planning begins with an assessment of current staffing, including whether its suitable for the
organisation or not. For better performance B.N. Foray must include new software which help in
ensuring as well as tracking all the activities going in the organisation.
The cost for implementing new software and technology will be around £10000 and this
is feasible for the organisation like B.N. Foray to handle the operational decision in effectively
manner. For the FMCG organisation timely delivery of goods and services essential as this help
in making goodwill in the market. The main responsibilities of HR is to make sure that new
software runs smoothly and to manage this kind of technology the expert must be appointed for
for ensuring the proper work . Another responsibility for the HR to provide proper training for
the new software and other increase the capacity because it assist in capturing large market share
in limited time frame.
Further the major responsibility of HR in the organisation is to forecast the resources for
making better decision. Hence this is essential for the company to figure out the numbers to
improve the staff or to manage the work as per the requirement. There must be vast
improvement in the IT sector as this help in offering better quality product and services to the
end user. The implementation change helps in creating positive environment and also build the
healthy relationship among the employees.
There must be proper training should be taken by the HR regarding improving the
efficiency of employees. Hence this will improve the productivity and delivering of the goods
and services in the well define manner. Along with this, leadership training must be given to the
management as this will help to encourage the leaders to inspire the workers to achieve their
target.

Risk register for B.N. Foray
A risk register is a tool for documenting risk and taking actions to manage each risk. This
is essential for the organisation like B.N. Foray to have risk register as this aid in successfully
manage and control the risk present in the organisation. Further the risk is logged on the register
and effective steps taken to reduce the risk and uncertainty for the betterment of firm. Apart from
this, it also help in project management, understanding the risk and how to minimize the impact
in the firm. Risk register should be regularly reviewed to monitor the progress and to make
effective decision for making organisation profitable.
Therefore, in context of B.N. Foray the Strategic Risk Assessment is discussed below:
RISK RISK SCALE RESPONSIBILITY CONSEQUENCES AREAS
AFFECTED
Equipment
Failure
HIGH Quality Manager There can be major
consequences such
as failure and
malfunctioning of
the machinery.
R&D and
Manufacturing
Department
IT Sector MEDIUM IT manager This leads to slow
down the servers
and software of the
company. In order to
avoid such kinds of
issues present in the
market the IT
manager should
check the system
effectively.
IT department
Employee
Disloyalty
LOW HR Manager Disloyalty within an
worker would
negatively impact
the organisation in
Marketing
department

relation to
discouraging and
demotivating other
employees due to
internal tensions
within the firm
CONCLUSION
From the above mentioned report it has been analysed that Human resources is essential
for any organisation to manage and improve the productivity. Hence this also help in making
effective decision for the organisation. Along with this organisation must use risk register as this
an effective tool to identify the risk and theft and aid taking proper actions to reduce the risk. At
last there must be proper communication which help in taking fast actions for managing and
taking prior execution in the efficient manner.
REFERENCES
Books and Journals