PPMP20008: Reflective Report on Lessons Learnt in HR Management

This report details lessons learnt by a student during a Human Resource Management course, specifically within the context of PPMP20008. The student reflects on experiences such as leading a group, sharing personal experiences, and appraising employee performance during an internship. The report outlines the student's initial plans for gathering and documenting these lessons, compares those plans to what actually occurred, and identifies three key lessons related to leadership style, imparting experience, and performance appraisal. For each lesson, the student proposes an improvement strategy, methods for measuring its success, reasons for its achievability, its relevance to the lesson, and a timeline for implementation. The report concludes with a summary of the student's development in human resource management skills, emphasizing improved communication and leadership abilities. Desklib provides students access to a wealth of resources, including similar reports and past papers.

TERM 2 ASS_3
LESSONS LEARNT
Name: Insert full name
Student Number Insert student number
Campus: Insert campus or distance
Tutor: Insert tutor name
Tutorial number: Insert the tutorial number

Notes to the Author
[This document is a template. It has been tailored to suit the assessment. All fields within the template should
be completed as per the project scenario provided.
 Blue italicized text provides an explanation of what should be included for each section. Remove all
blue text prior to submission. If there are two or more options for you to decide between, revert
the option you are keeping to black and remove the other.

1. INTRODUCTION
The lesson that is being focused on is the Human Resource Management
2A. LESSONS LEARNT: FRAMEWORK
2.1 How I planned to gather and document lessons learnt
When I planned to identify
and collect lessons learnt
Who I planned to involve in
the process of gathering
lessons
How I planned to document
lessons
I planned to identify and
collect materials about the
lesson after I had been in
intern at a small scale
organisation during my
course
I planned to involve people
within my family who have
experience in dealing people
I plan to document my
lessons on a daily basis
sequentially
2B. LESSONS LEARNT: FRAMEWORK (CON’T)
2.2 What actually happened?
When I identified and
collected lessons learnt
Who I involved in the
process of gathering
lessons
How I documented lessons
I identified and collected the
materials for the lesson as
soon as I developed interest in
learning about the subject
I involve my teachers from
my University and private
tutors for the lessons
I documented my lessons
sequentially in terms of
classes attended and lecture
notes provided
3.1 LESSON 1
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
The situation that happened to
me was I was asked to lead a
bunch of young members in a
trip to visit different
industries during the course
I was happy with the role
provided to me and it had a
positive impact on me as I
could dictate the members the
things that needed to be
followed during the trip
I learned about the style of
leadership and the manner in
which requirements of the
members can be met. I
learned about balancing
professional and friendly
behaviour
3.2 LESSON 1: IMPROVEMENT STRATEGY
1. Improvement
strategy
2. How to
measure if the
strategy works
3. Why the
strategy is
achievable
4. Relevance of
strategy to
address the
lesson
5. When the
strategy will be
implemented

The improvement
strategy that I can
undertake is
based on my
communication. I
need to
communicate
properly to the
members about
the things that I
need them to
undertake
The measurement
can be made if I
get to ensure that
members
understand my
thought process
properly if they
respond and
follow my
directions
properly
This particular
leadership
strategy is
available to me as
I can motivate
people effectively
and ensure that I
impart my
experience to the
members
The strategy is
relevant to the
first lesson as it
can help to
address my aim
of becoming a
human resource
manager
I will implement
this strategy
within the end of
the coarse
4.1 LESSON 2
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
While leading the members I
managed to speak to them
about the experience I had
encountered when I had been
in similar situation
I was happy to share my
experience and the impact of
this is that the young
members gained valuable
information about the things
that are expected from them
I learned that I can lead a
bunch of member as well as
ensure that I impart my
experience that can help in
the development and growth
4.2 LESSON 2: IMPROVEMENT STRATEGY
1. Improvement
strategy
2. How to
measure if the
strategy works
3. Why the
strategy is
achievable
4. Relevance of
strategy to
address the
lesson
5. When the
strategy will be
implemented
The improvement
can be made on
the manner in
which I can
develop my way
of delivering my
experience to
motivate the
members
I would know the
strategy is
working only if I
find that the
experience is
shared and
implemented by
the young
members
The strategy is
achievable for me
as I can help in
the implementing
my experience as
a leader as well as
a member
The strategy is
relevant for
lesson 2 as I can
address my
experience and
limit the actions
of the members
so that they do
not make
mistakes
I will implement
this strategy
during the
continuation of
my course
5.1 LESSON 3
1. Situation 2. The situation made me
feel…
3. What I learnt from
reflecting on the situation
The situation in this case is
the manner in which I could
appraise the performance of
the employees as part of my
The situation made me happy
and it had a positive impact
on me based on gaining
experience as a manager
I learned about the
importance of performance
appraisal and the manner in
which it can be implemented

internship to motivate employees
5.2 LESSON 3: IMPROVEMENT STRATEGY
1. The specific improvement strategy is…
2. I would know the strategy was working as I could measure…
3. This strategy is achievable for me because…
4. This strategy is relevant to lesson 3 as it will (address/minimise/leverage)…
5. I will implement this strategy by (add date/timeframe).
Complete the table below
1. Improvement
strategy
2. How to
measure if the
strategy works
3. Why the
strategy is
achievable
4. Relevance of
strategy to
address the
lesson
5. When the
strategy will be
implemented
The improvement
strategy is to
appraise the
employees based
only on the
performance
The measurement
can be made if
the performance
of the employees
improve
This strategy is
achievable for me
as I can
understand the
requirements of
the employees
and the work
done by them
The strategy is
relevant to lesson
3 as it concerns
trying to improve
the performance
of the employees
The strategy will
be implemented
during the
internship period
6. CONCLUSION
Therefore, it can be concluded that I can develop my human resource management skill my leading
more people and ensuring that I improve my communication ability. This can help me to continue
with the development of my leadership skills and engage in providing experience of knowledge to
the members.
7. REFERENCES
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
Brewster, C., Chung, C. and Sparrow, P., 2016. Globalizing human resource management.
Routledge.
Brewster, C., Vernon, G., Sparrow, P. and Houldsworth, E., 2016. International human resource
management. Kogan Page Publishers.
Marchington, M., Kynighou, A., Wilkinson, A. and Donnelly, R., 2016. Human resource
management at work. Kogan Page Publishers.