The Impact of Ethical Considerations in the Human Resources Life Cycle

This report analyzes the human resources life cycle, focusing on ethical considerations and their impact on talent management within the hospitality sector, specifically using the Thomas Cook Group as a case study. The report covers the different stages of the HR life cycle, including recruitment, onboarding, career development, and employee recognition, with a focus on how ethical practices influence each stage. It also develops a performance management plan for a specific job role, evaluating techniques to address potential issues. The report further examines the importance of the HR life cycle in relation to strategic talent management, emphasizing the need for clear business goals and effective strategies. Additionally, the report evaluates specific legislation relevant to the hospitality sector, such as employment and contract law, and their influence on organizational decision-making. It explores how different business functions are interconnected and analyzes communication, monitoring, and coordination methods to achieve business goals, offering recommendations for improvement. The report concludes with a discussion of the ethical implications of HR practices and the importance of adhering to legal regulations.

The impact of ethical
considerations in the
Human Resources life
cycle

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
TASK 2............................................................................................................................................1
P4 Different stages of HR life cycle with specific job role and its importance to retain &
enhance their talent......................................................................................................................1
P5 Develop performance management plan for particular job role and implement techniques in
order to solve various issues........................................................................................................3
M2 Importance of HR life cycle in relation to strategic talent management...............................5
D2 Recommendation ..................................................................................................................5
P6 Evaluate some specific legislation that hospitality sector organization has to follow...........5
P7 Illustrate how employment & contract law has potential to impact organizational decision
making process.............................................................................................................................7
M3 Examine the potential implementation of regulation and other legislation helps in decision
making..........................................................................................................................................8
D3 Critically evaluate the potential impact of legal regulations and other standards upon
decision making...........................................................................................................................8
P8 Evaluate how different business functions are interlinked with each other...........................9
P9 Evaluate different methods of communication, monitoring and coordinating implement in
specific department....................................................................................................................11
M4 Analyse how different methods of coordination, communication and monitoring helps in
achieving business goals & objectives.......................................................................................13
D4 Critically evaluated different methods of communication and make recommendations.....13
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Human resource life cycle is a concept of humans resources management which include
various stages of an employee in the organization from their recruitment to its termination. HR
department and its functions are more important in the organization in order to maintain proper
flow in the workplace environment (Cabot and etr.al., 2019). Managers & leaders have to ensure
all the activities perform in effective which enhance employees as well as organizational
performance in order to increase productivity or profitability. Along with this it further helps in
achieving business goals & objectives. For the better understanding of this concept, this report
select Thomas Cook Group hospitality sector company. It British travel organization founded in
19 June 2007 after merger of Thomas Cook & Son and MyTravel Global Plc. They globally
serve their services and its headquarter in UK.
This report cover various topics such as different stages of human resource life cycle
along with specific job role, evaluate its importance and make recommendations. Develop
performance management plan for specific job role, identify specific legislation which impact
organizational decision making process. In addition, this report includes different organizational
functions and how they all interrelated. Along with this, evaluate different methods of
communication, coordination and monitoring which helps in strengthen the value chain.
MAIN BODY
TASK 2
P4 Different stages of HR life cycle with specific job role and its importance to retain & enhance
their talent
Human resource life cycle: It is also called employee life cycle where every worker or
staff member goes through this stages in the organization. In this time period, role of HR is very
important and they face various challenges in order to succeed business goals & objectives. By
using HR life cycle, organization able to add value or gain opportunity to enhance employees
skills and competencies which add value for the organization (HR life cycle, 2019). In context of
Thomas Cook, HR department planning to hire assistant manager for the marketing department
in order to enhance marketing activities. So HR department have to follow proper process in
order to hire skilled candidates for the role of assistant manager. There are four stages of HR life
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cycle which is implemented by HR of Thomas Cook organization at the time of hiring for the
role of assistant manager and it is discussed below:
 Recruiting and On boarding: It is first step of employee life cycle where employee not
a part of the organization. It includes recruitment process where HR hire right person for
the right job. It is very important part or function of HR department for the development
of their business. Because skilled people helps in achieving business goals & objectives
by using their skills and other competencies. In the Thomas Cook, HR department have
to conduct hiring process for the role of assistant manager. There are some points which
need to consider before staring recruitment process (Cherkesova and et.al., 2016). HR
have to review benefit plan and compensation packages to attract talented candidates for
this role. Need to prepare documentation which includes role and responsibility of
assistant manager. Finalise the interview process which contain the information regarding
interview rounds, specific questions or task which is going to ask at the time hiring. So
HR manager of Thomas Cook select a candidate for the role of assistant manager after
evaluating their skills and other competencies which is required to perform this role.
 Orientation and Career Planning: This is the next stage where organization select the
candidates for the specific job and it become part of the company. This is the stage where
employer decided that how long new candidate will stay in this organizational. Basically
employer will take 90 days to evaluate performance of employees and they decided
whether they want to leave or not. It is the learning face of employees where they interact
with their co-workers, learn things regarding job such as responsibility & role of the
position. HR of Thomas Cook conduct a induction program for new hiring where they
provide training as per their job responsibility (Chitchyan and et.al., 2016). Such as
assistant manager required negotiation skills, convincing power, market knowledge so
they can aware other people and fully aware with different packages.
 Career Development: In this stage, employer review the employees performance and
then analyse whether they are doing their best or not. Career development strategy is the
best way to engage top talent. HR of Thomas Cook already discuss the career goal in the
initial interview process to identify employees potential, realistic goals and it is comply
with organizational goals & objectives. With the help of regular review of employees
performance, employer become aware about their performance and how they perform to
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achieve their goals. Many organization face the issues regarding employee retention so
they have to make sure that HR build strategy in order to reduce employee turnover
otherwise it impact the productivity as well as profitability of the company.
 Employee recognition: It is the last stage of employee life cycle where they have to
decide that whether they award employee or not according to their performance. Manager
of Thomas Cook evaluate the performance and then provide various benefits to motivate
or encourage employees. It is important for the organization to recognise their employees
if they perform well through attractive incentives and other benefits.
By using above HR life cycle manager of Thomas Cook hire skilled employee for the
role of assistant manager in order achieve their business goals & objectives. With the help of this
process organization identify their employees potential and it further helps in increasing
productivity or profit margin.
P5 Develop performance management plan for particular job role and implement techniques in
order to solve various issues
Performance management plan is tool which help the manager to evaluate employees
performance where they lack. Organization provide various training in order to enhance their
skills and competencies as per the role which they play (Deng and Ji, 2015). In the context of
Thomas Cook, company hire candidate for the role of assistant manager which help the business
to enhance their marketing activities and make them capable to achieve high sales and increase
their productivity or profitability. Below mention performance plan will develop to analyse the
area which requirement improvement. To enhance their plan, manger take necessary actions in
order to improve or enhance the performance of employee. There are some skills which required
to enhance by the employee in order to become compatible for the role of assistant manager. HR
develop performance management plan by using various techniques to enhance these skills and it
describe below:
Improvement
required
Action to improve
performance
Required
time to
improve
Employee
documentation of
improvement
Progress
achieved or
not
Team
management
To improve their
skills, employees have
It will take 2
months to
After evaluating their
skills, employee take
Achieved
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to clearly identify their
vision and personally
engaged with team
members.
Communicate with
every member and
then divide work
according to their
skills and potential.
improve their
team
management
skills.
necessary actions to
improve their skills and
at certain point
employee become
successful to improve
their skills (Donnellan,
Sheridan and Curry,
2011).
Communicatio
n
Regularly engage with
other staff members in
order to improve their
communication skill.
Be confidant while
communicating, talk in
proper posture,
maintain eyes contact
etc.
It required 1
months
Employee achieve this
skills by following
proper actions which
required to taken for the
improve.
Achieved
Convening
Power
Firstly listen proper to
another party, ask
valuable questions,
focus on their body
language, talk about
all the benefits etc.
For the
improvement
of this skill
will take
approx 3
months.
Employee not able to
achieve this skill due to
their lack of listening
capacity, so they have to
focus on more to
achieve this skill.
Not
achieved
Above mention skills are required to improve because it will helps organization to
achieve the requirement for assistant manager manager. It will negatively affect the organization
if employee lacking with some skills and it will create staff retention issue in the organization
(Edelman, Mandle and Kudzma, 2017). By using performance management plan, manager of
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Thomas Cook provide proper training in order to improve their skills which required to perform
their role and achieve business goals & objectives.
M2 Importance of HR life cycle in relation to strategic talent management
In the organization, employee life cycle will help the business to hire skilled employees
in order to achieve business goals & objectives. Talent management include the various
functions such as managing, developing and retaining employees. With the help of HR life cycle
management attract talented people, increase motivation or encourage their employees to
enhance their performance with the help of effective compensation benefits. Through providing
training, employee able to perform critical role and make them capable to achieve business goals
& objectives (Fuchs, 2010). Along with this, HR life cycle improve business performance in
relation to strategic talent management and overcome from employee retention issues.
D2 Recommendation
From the above discussion it has been recommended that firstly organization have to
develop clear business goals which helps every employee to follow it. There are some
recommendation which Thomas Cook have to follow and it is discussed below:
 HR manager have to formulate various strategy in order to enhance their organizational
practices and process.
 After recruitment process, it is important to analyse employees skills and then provide
required skills as per the job responsibility or role.
 To enhance employees skill, organisation can develop performance management plan to
improve their skills with appropriate solution.
 Regular review of employees performance will helps in evaluating their strength and
weakness.
TASK 3
P6 Evaluate some specific legislation that hospitality sector organization has to follow
It is important for organisation to follow the laws and legislation for the purpose of social
as well as employees welfare. The main aim of hospitality industry is to provide maximum
satisfaction to their customer and increase profitability with the efforts of employees. In Thomas
cook group manager focus on different legislation and provide satisfaction to their customer and
employees. It is the duty of all company to follow employment act and provide a better
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experience to their clients (Horner, Shehabi and Azevedo, 2016). Thomas cook group is dealing
in travel and hospitality industry that offers different types of services and packages in order to
influence customers. The different types of legislation are followed by Thomas cook group that
are defined as:
Minimum wages act 1948 - This act was introduced by Central legislative assembly for
the purpose of securing the welfare of unorganized workers in certain organization. The main
objective of this legislation is to provide minimum wages to workers who are working within
organisation. In Thomas cook, manager follow this act and stop the exploitation of workers.
They understand the needs of employees and give minimum wages which is decided by
government that helps to influence customers and make feel them confident. This act is apply by
organisation in order to increase productivity and profitability by providing equal wages to all
staff who are working in Thomas cook group.
Food safety and standard act 2006 - This act is consider various thing such as
organisation should provide better quality of food by maintaining standard. Thomas cook follows
this act and focus on many aspects in hospitality industry like as introduction, development and
auditing of food safety programme that provide satisfaction to their customer that company is
providing better quality of food by maintaining hygiene (Kopnina and Blewitt, 2018). Thomas
cook is comply with good food premises in which it consider manufacture, preparation,
transportation, storage and sale of food and beverages which influence customers. By comply
with this act manager of selected company increase number of customer in hospitality industry
and gain competitive advantages.
Health and safety act 1974 - This act is required in all places where employees are
working. It is related with health and safety of employees as well as customers which is needed
within organization. Thomas cook group focuses on this cat and provide good health and safety
to their staff as well as customer while travelling. This act influence employees because Thomas
cook provide safety to worker and their family that helps to retain them for long period of time.
Consumer and employment protection act 1986 - This act is related with consumer
and employment protection law which is required for Thomas cook and other organization to
comply with law. It is used to provide information to their customer and also provide
satisfaction. Such as Thomas cook group comply with this act by providing quick and practical
solution to their customers (Murray, Skene and Haynes, 2017). It provides new package, food
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facility, stay facility and many more information by following this act that attracts customers and
they can book accordingly.
Package Travel regulation act 1992 - This act is related with hospitality industry in
order to give information about travel package which are launches by organization. Thomas cook
group is well known organization in hospital industry that follows this act and consider various
information in this act such as package is offered for UK, Package should be at inclusive price
and etc (Naumann and et., 2011). This regulation helps company to increase number of customer
and maintain a target in off season also. In this act the tour operator of Thomas cook assumes
responsibility for ensuring that customer's holiday will be at reasonable standard and will
maintain hygiene in food and other facility. Moreover, the package act comprises with following
information such as transport ( air plane, ship and coach ), accommodation ( hotel, villa,
apartment) and other tourist facility which is going to provide to their customers.
P7 Illustrate how employment & contract law has potential to impact organizational decision
making process
In present scenario, organization follows different types of rules and regulation within
organisation that helps to run a business effectively. Company uses employment and contract law
which helps to understand customer needs and make plans accordingly for the purpose satisfying
them. The main aim of business organization is to follow employment act influence employees
in order to increase productivity and profitability (Penzenstadler and et.al., 2012). Such as
Thomas cook group is following different types of contract and employment law which helps to
make feel them confident and employees retain for long period. The employment act is related
with employees in which it consider laws and regulations that helps to maintain the relationship
between employers and employees. This act says that when an employer can hire employees and
when they can work within organization. Moreover, it also covers what an employer pay to
employees for their work that helps to make business decision.
For example, In Thomas cook group manager follows employment law and hire skilled
employees that helps to attract customers and provide satisfaction from their work. In this
enterprise employees which is hired by employer understand customer needs and wants provide
maximum satisfaction to their clients. The employer of Thomas cook also follows minimum
wages act, packages travel regulation act and food and safety act which are consider in
employment act that (Rivera and et.al., 2014). By following minimum wages act employer of
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Thomas provides good wages to their customers that helps to provide safety and confidence to
their employees to work for long period. By following packages travel regulation act Thomas
cook can increase number of customers that help to raise productivity and make business
decision in order to achieve goals. On the other side, food and safety act provide satisfaction to
consumer and employees for maintaining hygiene and provide better quality of foods to their
customers.
Contract law refers legal binding agreement that recognises and governs the rights and
duties of parties to the agreement. It binds two parties to perform their task in order to meet with
requirement and approval of law. Thomas cook group is international hospitality industry that
deals in travel and tourism sector by following the contract law. This law impacts on business
decision making in hospitality industry for example, manager of Thomas cook contract with
their customer for providing safe tour and healthy food that can influences customers and
maintain the productivity and profitability (Schaltegger and Burritt, 2017). It impacts Thomas
business decision such as it provides travel and tour services which are purchases by customers
and sold by sellers like manager of Thomas that binds both for all transaction in which business
enter in to. Moreover, the organization make business decision in order to complete goals and
objectives.
M3 Examine the potential implementation of regulation and other legislation helps in decision
making
Legal regulations are important for the organization because it provide the proper idea
that how to perform in their task and what are the circumstances if they don not follow it
properly. In the travel and tour company, organization follow various legislation such as
packages travel regulation, minimum wages, health & safety etc. By using minimum wages
regulation, organization develop stargate and set every employees wage as per the regulation.
Along with this, organization have to perform their activities as per the legal regulations such as
health & safety act where they have to make decision to ensure their employees as well as their
customers safety and security (Schauer, 2016). So basically, applied legislation help the
organization to develop their strategy according to it and it will further helps in decision making
process.
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D3 Critically evaluate the potential impact of legal regulations and other standards upon decision
making
It has been critically evaluate that, if organization not properly follow the regulations and
other legislation then it will affect the business along with its operational functions. It further
affect the production and profit margin of Thomas Cook company. If organization not achieve
the criteria of health & safety act during travelling then they will be punishable for it. Along with
this, in the business environment various affect the business such as change in the policy and
other amendment in any legislation they have to implement. But it is possible when manager is
aware regarding changes in the rules. For example: in the minimum wage act, government
change the salary range but organization not aware about it. So, in the future it will negatively
affect the business if government find that Thomas Cook not follow the regulation, then they
have to pay penalty or government can cancel the licence as well.
TASK 4
P8 Evaluate how different business functions are interlinked with each other
There are many functions within organization which is performed by mangers in order to
achieve goals and objectives. The company has various function within hospitality industry such
as planning, market information and selling the products and services. These functions helps
business industry to maintain the customer for long term by performing their functions
effectively. The functions and their role within Thomas cook group are defined as:
Market information - This is essential function in hospitality industry that helps to get
market information and customer needs and wants then introduce from new services within
organisation. In Thomas cook group, manager play a role to analysis market and collect
information about customer interest for tour and travelling (Venters and et.al., 2014). Such as
manager of Thomas get information about market and competitors and introduce new products
accordingly.
Planning - This function is also important in hospitality industry that helps to make
planning for future and achieve business goals. In Thomas cook group, the role of manager is
make effective planning after analysing the market and introduce new products and services
accordingly. For example, the manager of Thomas cook make plans to give offer and launch
9

package at reasonable for the purpose of achieving target in off season. In this function the
hospitality industry understand the demand of customer and make future planning accordingly.
Sell product and services - This function is performed by all organisation whether
hospitality, marketing and other. It helps to increase business productivity and profitability by
selling product and services. In hospitality industry, role is defined as to launch new product and
services which can influence customers and purchase that products. Such as manger of Thomas
cook group launches new packages and services in order to sell their products and services. This
function helps to complete target and achieve goals of hospitality business.
Interrelation
The functional role of Thomas cook group are interrelates with different department of
hospitality industry which is defined as:
HR and Marketing - In this function both HR and marketing are interrelate with each
other such as HR department understand the needs of Thomas cook and recruit candidate for
marketing department that helps to influence tourist to purchase tour package and increase sale
of the company. The HR department of such company hire such candidate for the purpose of
advertising and marketing that helps to maintain the productivity.
HR and Finance – In Thomas cook group, HR department interrelate with finance such
as for recruitment HR department conduct interview round and get money from finance
department to perform this role within hospitality industry. The main role is to provide finance in
HR department that helps to select skilled and experience person in hospitality industry.
HR and sale - Both, HR and sale department in Thomas are interrelate with other such as
HR department hire the candidates who has highly knowledge about marketing and sale in order
to increase the number of tourists within organization. In hospitality industry HR manager
perform a role that decide the goals and recruit person who helps to increase sale of products and
services which helps to increase productivity.
Research and food and beverage department - In hospitality industry this is main
function as customer goes on long tour so they need to get fresh and better quality of food that
keeps healthy to customers. The research manager of Thomas cook group get the needs of their
customer and maintain quality of food which helps to influence customers. The manager of
Thomas cook maintain a food and beverage premises in which they stores good quality of food
and provide to their customers in order to maintain customers for long term.
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