HR Management Tools and Teams Report: Healthcare at GCU

This report, prepared by a student, addresses key aspects of HR management within a healthcare setting. It begins with the selection of a healthcare organization and proceeds to detail tools for managing staffing and enhancing work production, including quality improvement techniques, control tools, and benchmarks. The report then shifts its focus to team dynamics, outlining characteristics, attributes, and practices of successful teams, along with methods to encourage collaboration. Finally, the report concludes with a cross-functional application section, addressing leadership development, strategies for collaboration, and the importance of integrating multiple teams to improve patient care and meet organizational needs. The report provides practical examples and references to support the HR strategies discussed.

RUNNING HEAD: HR Management Tools and Teams
Student Name:
Student No:
Course code:
Professor Name:
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HR Management Tools and Teams
HR Management Tools and Teams
Directions: You have just been hired as an HR manager in a health care setting. Select a health care organization of interest. You
decide to prepare for your first day on the job by creating a document that compiles tools to manage staffing, increase work
production, and improve team dynamics. Complete all four parts.
Part 1: Organization Selection
Selected Health Care Organization:
Part 2: Staffing and Work Production
As a HR manager, your serve the organization at a departmental level. Complete the following boxes, as indicated below.
Quality Improvement and Control (What are you responsible
for in relation to “quality improvement and controlling"?)
1. Hiring the right employees
2. Building a culture that focuses on the patient care
3. Maintaining good communication
Improvement and Techniques (Which techniques improve quality?)
1. Quality planning
2. Quality Assurance
3. Quality control
Tools of Control (What will be your most commonly used tools of
control?)
1. Check sheet
2. Control Charts
3. Cause and effect diagram
Examples of Use (Provide examples of how you may use each of the tools of
control identified.)
1. This tool can be used to collect data such as how many times an
incident has occurred for instance sickness among employees
2. The data in control charts is essential in determining variations
and knowing if a problem is under control
3. In case of a problem, the diagram will be used to identify the
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HR Management Tools and Teams
causes and the possible ideas that can be used to solve it
Benchmarks (What will be your most commonly used benchmarks?)
I would adopt the following Benchmarks according to
Zarour (2018)
1. Internal benchmarking
2. Competitive benchmarking
3. Functional benchmarking
Examples of Use (Provide examples of how you may use each of the
benchmarks identified.)
1. I would use this to compare my Department with the other
departments in the organization in terms of factors such as
customer satisfaction
2. I would use data from this to compare performance of my
department as well as to share ideas with them and make possible
improvements
3. I would use this to compare my department with those from
different industries and effectively learn ways of making
improvements.
Organization Vision and Mission (Identify your selected
organization’s mission and vision.)
1. To incorporate efficiency and quality as we grow
towards being the most preferred health care provider.
2. To be the leading health care provider with a global
reach and recognition.
Alignment (How do your selected tools align to your organization’s mission and
vision?)
1. The use of the tools ensures there is efficiency in day to day
operations leading to quality service delivery hence our mission
2. Once customers receive quality services, it creates a good image
of the organization hence a wider recognition.
Part 3: Team Dynamics
As an HR manager, you serve the organization at a team level. Complete the following boxes, as indicated below.
Characteristics (Identify characteristics of
successful teams.)
1. There is good communication
Attributes (Identify attributes of successful
teams.)
Practices (Identify practices of successful
teams.)
1. Successful teams have good,
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HR Management Tools and Teams
between the members
2. They set goals and focus on
working to achieve them
3. Members contribute and carry out
their responsibilities effectively
(Sandlin, 2018)
1. Team cooperation
2. Inspiring and able team leader
3. Clear vision and well set goals for
the team
reliable and stable leadership
2. Successful team takes in
responsible team members
3. Successful team members show
interest and get involved
Methods and Approaches (Identify which methods and
approaches encourage a culture of collaborations.)
1. Set team goals to equip members with achievable areas
of success
2. Build cohesion among the members
Examples of Use (Provide an example of how methods and approaches
encourage a culture of collaboration. What would it look like in your
organization?)
1. Setting of goals can be done from time to time for instance at the
beginning, or quarterly to keep the members focused.
2. This can be used for instance when making major decisions, by
including all the members in that process
Part 4: Cross-Functional Application
Respond to the following in 250 words:
Today's complex organizations often require the smooth, integrated functioning of teams across several functional areas. Leading a
team of diverse individuals is quite a challenge. Encouraging the effective collaboration of multiple teams of diverse individuals is
even more challenging and requires skilled leaders who can understand and impart organizational vision to team members. Skilled
leaders must also foster leadership skills in others to achieve collaboration and organizational success.
Imagine yourself in the complex situation of ensuring the integrated functioning of multiple teams. Answer the following questions in
the box provided below.
1. What knowledge and skills will you need to acquire on your own leadership development journey to successfully prepare for
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HR Management Tools and Teams
such a challenge? Provide specific strategies and examples.
Understanding and possessing communication skills. Communication is an essential skill for successful and smooth running of
the team. It is a key requirement when assigning tasks and keeping the staff and higher levels of management up to date with the
activities and possible changes. Communication is also key during motivation of members. Once the leader sets an example of
good communication, the members are likely to follow his footsteps when dealing with clients.( Sandlin, 2018)
2. What are methods and approaches that encourage a culture of collaboration that encourages cross-functional teams to improve
specific patient care and the needs of your organization?
Setting team goals. A specific goal, such as improving patient care enables the members aware of what is expected of them and
hence work towards achieving them. Such members who already know what is expected of them are likely to perform well even in
the absence of the manager. This makes running of the cross- functional easy and fruitful.
Building cohesion among members, which entails including them in decision making gives the team members a sense of belonging
hence motivating them, and as obvious as it is, motivated members perform best (Sandlin,2018). Including them during decision
making also paves way for a variety of ideas made available by them.
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HR Management Tools and Teams
References
Sandlin, M. R. R., Price, M. R., & Perez, K. (2018). A Capstone Experience: Impacts of a Behavioral Style Learning Unit on Soft
Skill Development and Team Dynamics. Journal of Agricultural Education, 59(1).
Zarour, M., Desharnais, J. M., & Abran, A. (2018). The software engineering body of knowledge: A benchmarking tool for
organizational process assessment and improvement–case study. Indian Journal of Science and Technology, 10(43).
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