Detailed Report: HR Manager Job and Selection Methods at Hilton Hotel

This report provides a detailed analysis of an HR Manager job at the Hilton Hotel, examining the job description, required competencies (collaboration, leadership, and communication), and the application and interview selection methods. The report also explores how the Job Characteristics Mo...Read More

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Table of Contents
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
1. Briefly describe the job which are found and explain.............................................................1
2. Imagine you are the Hr manager for the company that placed this job advert.......................5
3. How the placed job give satisfaction and its reason...............................................................6
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10
APPENDIX ...................................................................................................................................11

INTRODUCTION
Hospitality industry is a broad category of field with the service industry. There are
having the various scope and opportunities for work at their. Present report is based on the
“Hilton hotel” which is established at the London. There are having the various and lots of post
and human resource for work. Study lays emphasis on the description of job which is found and
explain how it is fit with the current personal interest and personal development plan. It will also
cover by the company is placed as a Hr manager and various types of selection methods are
available. Report is selected by the one best selection method. It is also highlighted by the JCM
model is help to gain the high satisfaction from the job.
PART 1
1. Briefly describe the job which are found and explain.
In the hospitality sector having the lots of job opportunities and also have the lots of
career opportunities. This sector is give the best chance to peoples to done the growth and make
their career in effective ways. Presently working in the central park hotel as the Hr executive.
There are staff members are very good and also they are supportive in effective manner. Now
days job vacancies are comes on the social media and also in the newspapers. So, there I saw the
advertisement in newspaper of Hilton hotels recruitments post as a Hr manager with best and
attractive salary packages (Fenech, 2018).
This post and advertisement is related to my current work position at the central park
hotel. This is best and effective ways to found the job. It is very interesting for me to find the
jobs and works in other company. Hr manager job is best and have a bright careers in these jobs.
In this hr handle all the human beings who they are work in the organisation. They are
responsible for managing hiring, training, administering, monitoring and other. This job is best
for me and also suitable for my personal development plan and also with the qualification.
Hr executives are more responsible for managing the human resources at organisation.
This post is suitable for me according to my qualification and skills. I feel that, I can make the
bright future in the human resource manager field. So that I applied for that on their official mail
id. There are three competencies is required for the Hr post with high skills, knowledge,
behaviour and attributes which are as follows:
Competency required (according to the job How it might be demonstrated (skills,
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description based on advertisement) behaviour, knowledge and attributes)
Collaboration Collaboration is one of important competency
for the hr manager. By this hr manager is make
the effective and strong relations between the
employees and other team members. It is
important for hr manager and also to
organisation (Hashim, Ismail and Hassan,
2016).
I have the effective and best skills in this to
make the effective and valuable relations with
the peoples and also have knowledge of hr
person. This help to achieve common goals
and objectives of team.
Leadership It is the essential competency for the Hr
manager. They are responsible for make and
sets the goals and objectives for the whole
team members.
I have attributed to take work from the team
members and peoples by motivating to them.
Motivation is the effective and best methods
for gain high productivity to firm. For motivate
to peoples I use the special comments and
appreciation in front of whole staff members
by these employees are highly motivates and
give hard contribution to achieve goals and
objectives.
Communication For the Hr manager have to communicate with
their employees in very polite ways and also
use the simple language to give any
information to them (Kooij and Van de
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Voorde, 2015).
I have effective and best communication skills
to communicate with others. Also, I am able to
give the correct information to employees and
team members which are related to the work.
By this they are done best and valuable work.
For example: job description and person specification are as follows:
Job description
TITLE
Human resource
CLASSIFICATION
Hilton hotel
DIVISION
Hospitality industry
JOB TITLE
Human resource manager
JOB DESCRIPTION
Personal manager are involved with recruitment, training, compensation, career development of
employees, recruitment and selection method. Employees are communicating with manager of
other functional unit in order to identify the ways for improving employees performance.
SALARY
Between the range of 25000 and 30000.
WORKING DAYS
6 day or 7 hours working (10 am to 5 pm)
SKILLS REQUIRED
Communication, negotiation, capacity to work under high pressure.
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RESPONSIBILITIES OF HUMAN RESOURCE MANAGER
Identifying vacancy in the organisation.
Giving advertisement about the vacancies.
Processing pay roll
Take records of attendance
Ability to handle the all human resource
Maintaining data and records which are related to each and every employees like salaries,
leaves and policies.
Able to give the best and effective solution for all over problems.
Providing the guidance and feedback to workers regarding to their methods and style of
working.
Conducting various training and development programmes in order to support employees in
improving their performance.
EDUCATION AND QUALIFICATION
The candidates have the depth knowledge about the field and also have the effective
communication skills.
Bachelors and management degree in the field
MSc in leadership and human resource management (certified by the CIPD)
HOW TO APPLY
Kindly submit their cover letter, resume at official mail id of Hilton hotel with salary
expectations. Only selected candidate will be connected.
Person specification
Title Human resource
Classification Hilton hotel
Division Hospitality industry
Job title Human resource manager
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Skills required Communication, ability to influence the
peoples and make strong relations with
employees and team members.
Responsibility Explaining human resource policies, laws,
procedures. Make schedule for interview
sections.
Qualification MSc in leadership and human resource
management,
Certified computer and diploma course.
2. Imagine you are the Hr manager for the company that placed this job advert.
There are having the various section methods to select and hire the best candidates in the
organisation with skills, knowledge and suitable qualification. Selection is the process of picking
up the individuals with competence to fill jobs in the organisation. Different types of selection
methods are as follows:
Application form and CVs
Application and CVs is the traditional method of selection. In these candidates are fill the
form and give CVs to company manager either online or hard copy. By this manager call to
peoples for interview and select and hire according to their skills and qualifications (Koßmann,
2016).
Interview
It is the best and effective method of select to candidate for the vacant post at
organisation. In this employer asked some question to candidates and they are give answers for
that questions. That questions are related to the post which is vacant in organisation. According
to the answers employers can analysis the skills and their abilities for work and then take
decision for hire.
Ability and aptitude test
Ability and aptitude test is the best ways to analysis the skills and knowledge of
candidates related to the vacant post. In this employer and manager are take online test of
candidates in this having some question which are based on the reasoning, maths, English and so
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on. In that candidates gain the marks and according to score employer is take decisions for hire
and select the candidates (Kvach, Koval and Hrymaliuk, 2018).
Presentation
It is also the methods of selection. In these candidates are give the presentation the
specific and particulars topic. B y this employer analysis the communication skills of candidates
and select according to that presentation.
Group exercises
Group exercise and group discussion both are same and similar activity, most of
organisation are includes this in the selection and recruitment drives. In these candidates are
discussed on the one topic which is select by the employer and all candidates are share their
ideas and view related to the topic. Topic mostly related to the current affairs and other.
According to the views and ideas employer is take decisions for select and hire candidates at
organisation (Kwan, Dong and Ho, 2015).
That all are methods of selection and most of the organisations are includes in their
selection and recruitment drive.
As a hr manager of the Hilton hotel I have chosen the interview and application form or
CVs methods because of both methods are help to me in finding and hiring the best candidates
for the vacant post. Application and Cvs form is help to check the background of candidates like name,
qualification, hobbies, family background, additional qualification and knowledge. Bt
this employer is able to screen candidates according to that. According to this information
I as a manager able to cross check qualification are suitable for the post.
 Interview is method is also helped to me for hire the best candidates for the organisation
and also to the vacant post at organisation. In this method employer and candidates are
meets face to face and ask various question. Question fewer are related to basic and fewer
related to the post like hr. by this I am able to take decisions for select and hire candidates
for vacant post (Magau, 2017).
That both methods are includes in my companies recruitment and selection method. Both are
effective and valuable for select candidates according to their requirement.
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3. How the placed job give satisfaction and its reason.
Job satisfaction is an important part of employees life and also my life. There are having
some principles which are help to analysis which is highly beneficial for me with high
satisfaction. Principles of job satisfaction according to the job characteristics model(JCM) are as
follows:
Job characteristics model
This theory model is based on the ideas task in itself and it is the key to employees
motivation. Theory is has the five job characteristics are as follows:
The design Skill variety: skill variety is refers the degrees tom which the job demands different
activities in the executions of the task. At their employees are use their personal skill and
talent in their work and gain effective and best result of work. This helps to me for
analysing high satisfaction from the job and its roles (Nikolaou and Oostrom, 2015). Task identity: in the organisation having the various tasks and works. There are required
to identify their roles and post at Hilton hotel. Task is fix and specified then work is
better with the best result of work. It is also helped to me for finding and designing high
satisfaction from the job. Task significance: task significance also has substantial impact on the lives of other
peoples within the Hilton hotel. It is effective and best part of job. According to this
employee is had to satisfied by their job roles and responsibilities. This helps to improve
physical, financial, psychological or any field. Like when my job is fulfilled all the needs
then I feel satisfied and able give hard contribution to achieve goals and growth of
company. This is also helped to gain the high satisfaction from the job (Noe and et.al.,
2017). Autonomy: It means gives more scope and opportunity to individuals and team members.
This covers the area of decision making. That is also principle of the job design which is
help to analysis the high satisfaction to individual with their job roles. By this I feel that I
am part of Hilton hotel and take my all responsibilities with additional in effective
manners. That is help to find the high satisfaction from the job roles.
 Feedbacks: Feedbacks are also part of the job design and gain high satisfaction from the
job role and post. By the review and positive feedbacks of work are help to motivated and
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also done work with best result. By the positives feedbacks I feel the motivated and also
improve performance of work. This helps to me for analysing the high satisfaction from
the job.
Indexing scores
In these employees and worker are score result of high and best performance of work.
This can be analysis by the motivation potential score. This is done by the autonomy, work and
feedbacks. According to this I as a Hr manager placed at Hilton hotel, able to analysing high
satisfaction from the job and responsibilities (Singh, Singh and Khan, 2016).
Psychological states Responsibility: In the work and are includes the various responsibility which are handle
by the individuals who are on post. I selected for the Hr manager post at Hilton hotel.
There are also had various work and task. At that, individual needs to feel responsible for
the task and work roles either individually or as the part of team. Responsibilities are help
to me for feel and gain high satisfaction with the job roles. Experienced meaningfulness: experience are help in next and other job. This is count in
my next job and also meaningfulness. It is effective and best fir the future. Like, when I
have experienced of work at same field then I have knowledge of work and by this done
effective result of work. This is also helped to gain the high level of satisfaction at
organisation.
 Knowledge of result: it is formed by the feedback system within the company. This
indicates the degree which is related task and provide direct and clears information on the
effective performance of employees. By this I also feel the high satisfied by the job
(Wood, 2018).
Work related results Working environment: Working environment of the Hilton hotel is good is helps to me
to gain the high satisfaction from the job roles and task. This includes the healthy and
safe working environment. Like: when employee is feel safe from their working
environment, then they are highly satisfied by the place of work. This helps to gain the
high satisfaction from the job.
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 High performance: a good performance of me is consisted the high quality of the
delivered work and large quantity of work. This help to increase the productivity of
employees. This also give high satisfaction from the job. High motivation: employees are motivated by the sources which are external. It is
effective and best ways. There are having the two methods of motivation are monetary
rewards and non-monetary rewards. Non-monetary rewards are best and effective. This
attained through valuable, responsibilities and autonomous work.
 High satisfaction: it is simply means that the level satisfaction of employee from their
job and work task. Like, when employee or I am satisfied by work then I am able to give
hard contribution to achieve goals and objectives of work. Satisfaction is the important
and foremost part of the employees and our life because this gives the proper and best
motivation towards the job (Hashim, 2016).
Moderators Recognition and support: Peoples are usually inspired with the strong and high self
respect from others. There are needs to encourage working relations of the employees and
team members and also provide the clearly defined areas of responsibility and also
supportive team members. This helps to gain the high satisfaction from the job and also
from the place of work.
 Knowledge and skills: it is the important part of every job. Knowledge and skills have the
positive chance of experience in positive ways. If employees are not had the right
knowledge and skills then it is harmful for that. Other hand right knowledge and skills are
helped to maintain the image at Hilton hotel. This is also given the high satisfaction to me
with my job and its roles (Kooij, 2015).
Those all principles and findings are help to gain the high satisfaction from the job. This
give me the high satisfaction from my profile work as a hr manager. Best and positive feedbacks
are helps to know about my work is good or bad. Strong and positive relations of team members
and employees are help to make the high satisfaction from staff and also to the culture of Hilton
hotel.
CONCLUSION
From the above study it had been concluded that the advertisement has important for the
gaining and collecting information which has related to the job vacancies and also to others. By
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that candidates has found the best and suitable according to their qualification and personal
development plan. Selection methods has important for the company to select and hire the best
candidates for the vacant post at organisation. There had various selections available and all has
best and effective for hiring candidates. Company has includes the one and two selection
methods in their recruitment and selection process. Job has give the high satisfaction to the
candidate and for that they have analysis this satisfaction by using the job characteristics model.
This helped to candidates for analysing high job satisfaction by experience, responsibilities and
so on. Advertisement has plays an important role in the human life.
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REFERENCES
Books and journals
Fenech, M., 2018. The influence of personality on recruitment advertising effectiveness (Master's
thesis, University of Malta).
Hashim, J., Ismail, Y. and Hassan, A., 2016. Formality of HRM Practices Matters to Employees
Satisfaction and Commitment. Journal of Human Resources. 4(1). pp.47-64.
Kooij, D. T. and Van de Voorde, K., 2015. Strategic HRM for older workers. In Aging workers
and the employee-employer relationship (pp. 57-72). Springer, Cham.
Koßmann, R., 2016. Effectiveness of Social Capital in the Job Search Process.
Kvach, Y., Koval, V. and Hrymaliuk, A., 2018. Tourism and hospitality industry in the context
of global economic development. Економіка. Екологія. Соціум. 2(4). pp.11-21.
Kwan, A. K. H., Dong, C. X. and Ho, J. C. M., 2015. Axial and lateral stress–strain model for
FRP confined concrete. Engineering Structures. 99. pp.285-295.
Magau, M. D., 2017. A content analysis of the HR skills in high demand.
Nikolaou, I. and Oostrom, J. K. eds., 2015. Employee recruitment, selection, and assessment:
Contemporary issues for theory and practice. Psychology Press.
Noe and et.al., 2017. Human resource management: Gaining a competitive advantage. New
York, NY: McGraw-Hill Education.
Singh, A., Singh, S. K. and Khan, S., 2016. Job characteristics model (JCM): utility and impact
on working professionals in the UAE. International Journal of Organizational Analysis.
24(4). pp.692-705.
Wood, S., 2018. HRM and organizational performance. I Human Resource Management (pp. 74-
97). Routledge.
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