Human Resources Employee Induction Manual, HR Report for Sainsbury's

This report is an HR Employee Induction Manual, focusing on the human resource management practices at Sainsbury's. It begins with an introduction to the company, its mission, and objectives, followed by an explanation of the purpose and functions of HR, including workforce planning, recruitment, selection, and performance management. The report explores various approaches to workforce planning, such as recruitment and selection methods (internal and external), training and development programs, performance management techniques (360-degree reviews), and reward systems. A case study examines employee engagement strategies. It includes job specifications for a Human Resource Intern, interview questions, and a sample job offer letter. The report emphasizes the importance of employee relations, employment legislation, and their impact on business objectives, concluding with key takeaways and references.

Human Resources Employee
Induction Manual

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK...............................................................................................................................................1
Introduction of selected company, its mission statement, purposes and core business
objectives ...............................................................................................................................1
Purpose and functions of HR, its importance, role and responsibilities of human resource to
meet business objectives ........................................................................................................2
Approaches of workforce planning........................................................................................3
Case study example to examine methods utilised in HR practices .......................................4
Design of job specification for human resource Intern..........................................................5
Documentation for interviews, selection criteria....................................................................6
Job offer letter for desired candidates ...................................................................................6
Process and rationale for conducting HR practices ...............................................................7
Approaches of employee relation and employee engagement with mention flexible
organization and working practices and employer of choice ................................................8
Key Aspects of employment legislation ................................................................................8
Employee relations and employment legislation inform decision making and business
objectives................................................................................................................................9
CONCLUSION .............................................................................................................................10
REFERENCES .............................................................................................................................11

INTRODUCTION
Human resource management (HRM) is the approach for managing the people within the
organization. HRM is practice of recruiting and selecting, managing the performance, providing
the rewards and compensation, build employees relations within the company. These practices
aid the increase the productiveness and culture of organization (Cascio, 2015). This study is
based on Sainsbury. It is the third largest supermarket chain in the United Kingdom. Report will
explain the introduction of company, its mission statement, purposes and core business
objectives. It will state the purpose and functions of human resource management, its
significance to meet the business objectives. It will assess approaches to workforce planning,
recruitment and selection, rewards and performance management within the organization.
TASK
Introduction of selected company, its mission statement, purposes and core business objectives
Sainsbury is the third biggest chain of supermarkets in the UK with 16.9% share of the
supermarket sector. The holding company, J Sainsbury plc is split into three divisions like
Sainsbury's supermarket Ltd., Sainsbury's Bank and Sainsbury's Argos. Selected company and
ASDA is planning of merger in 2018. This merger will have combined supermarkets an
estimated 30% share of the UK grocery market.
Mission Statement of Sainsbury's:
The mission of company is to be first choice of consumers for food, delivering goods of
excellent quality and great facilities at the competitive costs through working speedy, simpler
and together (Bratton and Gold, 2017). The vision of firm is to be the most trusted retailers
where people lave to work and shop. This refers supporting the talent, innovative and diversity of
their colleagues to assures the consumer receive great facilities every time they shop with them.
Purposes of Sainsbury's:
The objectives of Sainsbury is to give the largest level of consumer services and high
quality goods. The aim of company if to provide the different goods and services like food,
clothing and electrical to the consumers.
In order to that, company focus on marketing and branding by providing the shop fascias,
Nector loyalty card, Active kids, brand ambassadors and create different slogans (Berman and
et.al., 2019). This can aid to increase the attraction and attention of consumers towards the goods
1

and services of Sainsbury. Therefore, company highly focused on the promoting and marketing
of goods and services which help to enhance the brand awareness in front of the consumer in the
marketplace.
Purpose and functions of HR, its importance, role and responsibilities of human resource to meet
business objectives
Human Resource Management:
Human resource is the activity of an organisation by which manager focus on handling
the employees within the company (Morgeson, Brannick and Levine, 2019). Human resource
management is all about the raise employees performance to their largest level related to their
role in the Sainsbury's.
Workforce Planning:
It is the continue procedure utilised to match the requirements and priorities of the
company with those of their workforce to ensure it can meet their legislative, regulatory,
facilities and operations needs as well as objectives of Sainsbury's.
Purpose of Human Resource Management:
 The aim of human resource management is to handle the number of requirements of
company workers.
 This can aid the effective workforce planning and resourcing within the Sainsbury's.
 The aim of human resource management is to fulfil by completing varied activities within
the company (Brewster and et.al., 2016).
 For completing the tasks, company needs to effective and skilled workforce resourcing
within the company.
Functions of Human Resource Management:
There are many functions like recruitment and selection, training and development,
performance management, rewards management etc. These functions aid to effective workforce
planning and resourcing within the Sainsbury's.
Recruitment and Selection:
It is very essential function of HRM in which manager hire and select the suitable
candidate for vacant job position within the company (Lai, Saridakis and Johnstone, 2017).
Effective recruiting and selecting the best candidate will help to better workforce planning and
2

resourcing within the Sainsbury's. This can aid to increase productiveness and efficiency of the
employees in the company.
Training and Development:
It is another function of HRM in which manager provide the training and development to
employees in relation to developing skills and competences as well as performance improvement
within the Sainsbury's. Effective training and development can be helped to high workforce
planning and resourcing within the organization.
Approaches of workforce planning
Sainsbury's aims at implementing effecting approaches to workforce planning and
managing the human resources of company in effective manner (Agarwal and Islam, 2015). In
order to effectively manage the human resources of company, various approaches are useful and
brings out effective results and outcomes. The approaches implemented by Sainsbury's for
effectively managing the workforce are: recruitment and selection, training and development,
performance management and reward system. These are explained in detail as follows:
Recruitment and selection: There are different methods of recruitment and selection
such as internal and external methods. Sainsbury's can recruit and select the potential candidates
from internal sources of the company. The vacant positions can be filled by promoting the
current employees, re-hiring or also transfer of employees from one department to another or
from one position to another. The external approach of recruitment can also be implemented by
Sainsbury's and it includes advertisement about the vacant position in the newspaper, business
magazines, recruiting from business schools or universities. The company can also recruit
employees from various job websites, potential candidates can be recruited from the social
networking sites as well.
Training and development: Sainsbury's also focuses on providing training and
development programs to its employees on constant and regular basis so that it can ensure that
employees develop the required skills and knowledge and put best efforts in business activities
and operations. Two approaches of training and development includes on-the job training and
off-the job training (Nankervis and et.al., 2016). On-the job training can be provided through
doing job rotation, providing employees with coaching, job instructions, internship training and
committee assignments. Off-the job training includes case study methods, role play, incident
methods, business games, in-basket methods, lectures, grid training, conferences, management
3

education and simulation. These approaches of training and development brings out best results
and outcomes as employees feel motivated and encouraged. They can develop the required skills
and knowledge which is useful in both personal and professional career.
Performance management: This approach implemented by HRM helps in effectively
motivating and satisfying employees. The HRM of Sainsbury's aims at effectively and
appropriately monitoring the performance level of employees in order to reward them. Company
can conduct frequent and regular coaching and training programs for employees so that their
performance can be effectively checked and managed. 360 degree reviews, feedback from
colleagues, peers and superiors, employees self-evaluation method, one-on-one meetings are the
different approaches of performance management which are implemented by Sainsbury's.
Reward system: Sainsbury's aims at providing rewards and recognition to employees in
order to satisfy and motivate them for their efforts and contribution in the business activities and
operations (Vargas-Hernández and Ramos-Hernández, 2016). Employees are rewarded on the
basis of their contribution in the business. Sainsbury's aims at implementing both intrinsic and
extrinsic approaches of reward system. The intrinsic reward includes acknowledge, recognition
and feedback. The extrinsic rewards can be provided to employees by providing them with
bonuses, salary increment, promotions, appraisal and etc.
Case study example to examine methods utilised in HR practices
There is an example of case study relating the employee engagement in the Sainsbury's.
In this case, company try to conducting the survey for measuring the engagement by employees
in the activities of business. Through this survey, company was felt that some of workers can not
be involved in the business activities. Company identify this issue through understanding the
impact it was having on the business (Evidence Case Study: Sainsbury’s, 2019). Employee
engagement is very important part of company which help to solve any kind of business
problems and making the decisions making within the workplace. In order to that, Human
resource manager follow the different methods for solving this issue related to the employee
engagement in the Sainsbury's. HR manager can be followed different practices like training and
development, employees relation and so on. In this context, manager will be adopt the online
training method which involves in training, learning and development within the company.
Online training and collaborative learning is method of learning, training and
development. Its helps to solve the issue in relation to increase the involvement of employees in
4

the activities of business. In this case study, Company also utilised the surveys method for
determining the employees engagement within the Sainsbury's. Also, HR manager follow the
different strategies for improving employees engagement like share good practice and thoughts
among team members, understand individual learning styles and preferences and apply the
impressive strategies for group learning within the business (The 6 most effective employee
engagement strategies, 2018). High employee involvement aid to increase productiveness and
effectiveness of employees as well as Sainsbury's. This can aid to improve the culture and
behaviour of company within the retail industry.
Design of job specification for human resource Intern
Job Specification
Sainsbury
Job Title HR Intern
Report To Human Resource Manager
Date 21/05/19
Qualification Essential Desirable
Graduate program in human resource √
Master in Business Administration in HR √
Student member of SHRM √
Proficient in Microsoft Office and
Internet application
√
Skills and Knowledge Essential Desirable
Strong consumer service skills √
Exceptional communication skills √
Organization and planning skills √
String team work skills √
5

Time management ability √
Summary :
Prepared by: Human resource Manager
Title: HR Intern
Documentation for interviews, selection criteria
Interview Question:
 Tell me about yourself.
 What are your strengths and weakness?
 Why should we hire you?
 What do you know about this specific industry and what are some trends happened in
previous few years?
Job offer letter for desired candidates
Job Offer Letter
Date: 21-05-219
James Charles
Landon, UK
Dear Charles
I am pleased to confirm your acceptance of an internship position as Human resource in HR
department. Your first day of work will be 24-05-2019, your roles and tasks for this position
will those described to you in your position with Smith James .
This offer is contingent upon completion of employment processing process. Pleas report to the
Human Resource Department at 9:30 Am on 24-05-2019 with appropriate documents and
completed forms.
6

We re pleased that you have decided to join Sainsbury. We look forward to see you on 24-05-
2019 and offer very warm welcome.
Sincerely
Smith James
Human Resource Manager
Sainsbury, UK.
Process and rationale for conducting HR practices
The human resource management practices are very essential for employees as well as
company. There are various HRM practices like extensive training, employee security,
compensation and rewards management which are beneficial for employers and employees.
Also, these practices help to increase profits and productivity of Sainsbury's.
Benefits for Employees:
Retaining qualified workers:
It is necessary to retain the qualified employees in the company. Therefore, HR manager
give easy access and flexibility in the benefits of employees. Thus, employers can have qualified
staffs for company. This can help to raise the employee engagement and build relationship with
them within the company.
Safety and security:
It is the necessary to that employers must have felt their employees safe and security
while working in the Sainsbury. Therefore, employers need to follow HRM practices like
employees security for effective working in the firm (Vanhala and Ritala, 2016).
Benefits for Employers:
Values of intellectual property:
It is necessary to add the value of intellectual property of company. Therefore, HR
manager need to follow the HRM practices for developing and encouraging the employees to add
the value to intellectual property of Sainsbury. This can help to raise the employee engagement
and build relationship with them within the company.
Increasing productivity:
It is necessary to increase the productiveness of employees as well as company.
Therefore, employers need to focus on adopt the HRM practices lie employee relation which aid
to increase the productivity of Sainsbury (Chowhan, 2016). In order to that, human resource
7

manager need to follow all practices for increasing the profits and productiveness of company.
Also, they can be promote innovative environment and motivates their workers for better
services which aid to raise the profits and productivity of Sainsbury.
In relation to that, setting direction and execution effectively as well as role of workforce
which can aid to enhance the profits and productivity of company. Also, it helps to improve the
performance of employees in the workplace. Overall human resources practices aid to improve
performance, increase the profits and productivity of individual as well as organization. Also,
this can help to raise the employee engagement and build relationship with them within the
company.
Approaches of employee relation and employee engagement with mention flexible organization
and working practices and employer of choice
Approaches to Employee Relations:
Employee relations means to efforts of company to handle relationship among employers
and workers. The company with good employee relations programs gives fair and accordant
treatment to all workers , so that they will be committed to their jobs and loyal to the firm.
Company make efforts for build relationship with their employees, so that they follow the human
relation approach within the workplace (Zibarras and Coan, 2015). Company consist of living
mankind who want freedom of thoughts and look and control over their lives. The employer of
choice offers grand work culture and workplace atmosphere which attracts and retains supervisor
workers. This can aid to build the relationship with employees. Human relation concept explicate
attitude of single person and teams at the work as well as aid in changing or using such
behaviour towards the accomplishment of objectives of Sainsbury's.
Approaches to Employee Engagement:
Employee engagement is the workplace concept resulting in the accurate situation for all
members of company to give their best contribution and committed to objectives and values of
company. They also give motivation to other for success of firm with increase sense of their own
well-being. In order to that, Human resource officer need to follow the training and development
as approach to employee engagement within the Sainsbury. This approach is very powerful
motivator, particularly between early and mid-career workers (Dumont, Shen and Deng, 2017).
The employer of choice offers grand work culture and workplace atmosphere which attracts and
retains supervisor workers. This can aid to company in relation to more and more employees
8

involved in the activities of business. Also, they provide the flexible working practices and
environment for increasing the employee engagement within the Sainsbury.
Key Aspects of employment legislation
Employment legislation is the regulation which governs employment within the
workplace with everyone who works. This can influence employer, workers and unions. The role
of employment regulations is to assure that it determines who can and can not be employed.
Employment regulations seems to be continuously including become more arguable. The effects
can have on business and public concern (Dumont, Shen and Deng, 2017). There are some
employment legislation like health and safety, equality, data protection and other legislation.
Health and Safety Act, 1974: This act lays down wide ranging responsibilities on
employers. They must secure health, security and welfare of all their workers. Also, they must
protect their temps, casual employees, self employed, consumers and public (Zibarras and Coan,
2015). These responsibilities are qualified with the words, so far as is reasonably executable.
This refers to that employers can represent that costs of particular safety measures which are
justified by the decrease risk that assess will produce.
Equality Act, 2010: This act legally secure people from discrimination in the workplace
and broad society. It replaced past anti-discrimination regulations with individual act making
regulations easier to know and strengths protection in some conditions (Chowhan, 2016). It refer
to that discrimination or unfair treatment on the basis of certain personal features like age which
is against law in almost all cases.
Employee relations and employment legislation inform decision making and business objectives
Employee relation and employment legislation are very essential aspects which impacts
decision making and aid to meet the objectives of Sainsbury.
Employee Relation:
It is necessary to build relations among employees and employers within the company.
Therefore, HR officer can suggest to manager for follow different techniques or approaches for
building the relationship with them. Techniques includes flexible working hours, environment
and work culture that aid to build employees relations in the workplace (Vanhala and Ritala,
2016). Also, they follow the human relations approach for building relationship with the workers
in the Sainsbury. Effective relationship aid in decision making process and accomplish the
objectives of company. Human resource management needs to focus on the giving fair treatment
9

and avoiding favouritism, maintain constant communication for building employees relations
with the Sainsbury.
Employment Legislation:
It is also necessary to follow all the employment legislation within company for ensuring
safety and welfare of employee in the business. If the human resource management do not follow
health and safety act which can impact employees performance and work within the company
(Xing and et.al., 2016). This can negative impact of safety and security of employees in relation
to work in the organization. If the HR department do equally treatment of all employees within
workplace, so that it positive impact on performance and behaviour of employees in the
Sainsbury. Therefore, human resource management must be followed all regulations for securing
of employees within the company in relation to meet business objectives (Donate, Peña and
Sanchez de Pablo, 2016).
CONCLUSION
This report has summarised that introduction of selected company, its mission statement,
core business objectives. It can be concluded that purpose and functions of human resource
management for applicable to workforce planning and resourcing within the organization. It can
be discussed that approaches to workforce planning like training and development, rewards
management, performance, recruitment and selection within the firm. It can be evaluated that
employee relation and employment legislation important aspects for meet business objectives
and decision making process. Furthermore, report has completed that various HRM practices
help to increase the profits and productivity of the business. These have more beneficial for
employees and employers in the workplace.
10

REFERENCES
Books and Journals
Agarwal, N. K. and Islam, M. A., 2015. Knowledge retention and transfer: how libraries manage
employees leaving and joining. Vine. 45(2). pp.150-171.
Berman, E. M. and et.al., 2019. Human resource management in public service: Paradoxes,
processes, and problems. CQ Press.
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
Brewster, C. and et.al., 2016. International human resource management. Kogan Page
Publishers.
Cascio, W. F., 2015. Managing human resources. McGraw-Hill.
Chowhan, J., 2016. Unpacking the black box: understanding the relationship between strategy,
HRM practices, innovation and organizational performance. Human Resource
Management Journal. 26(2). pp.112-133.
Donate, M. J., Peña, I. and Sanchez de Pablo, J. D., 2016. HRM practices for human and social
capital development: effects on innovation capabilities. The International Journal of
Human Resource Management. 27(9). pp.928-953.
Dumont, J., Shen, J. and Deng, X., 2017. Effects of green HRM practices on employee
workplace green behavior: The role of psychological green climate and employee green
values. Human Resource Management. 56(4). pp.613-627.
Lai, Y., Saridakis, G. and Johnstone, S., 2017. Human resource practices, employee attitudes and
small firm performance. International Small Business Journal. 35(4). pp.470-494.
Morgeson, F. P., Brannick, M. T. and Levine, E. L., 2019. Job and work analysis: Methods,
research, and applications for human resource management. Sage Publications.
Nankervis, A. R. and et.al., 2016. Human resource management: strategy and practice. Cengage
AU.
Vanhala, M. and Ritala, P., 2016. HRM practices, impersonal trust and organizational
innovativeness. Journal of Managerial Psychology. 31(1). pp.95-109.
Vargas-Hernández, J. G. and Ramos-Hernández, J. J., 2016. ORGANIZATIONAL
DEVELOPMENT ACTION: INDUCTION PROGRAM. Ecoforum Journal. 5(2).
11

Xing, Y. and et.al., 2016. Intercultural influences on managing African employees of Chinese
firms in Africa: Chinese managers’ HRM practices. International Business Review. 25(1).
pp.28-41.
Zibarras, L. D. and Coan, P., 2015. HRM practices used to promote pro-environmental behavior:
a UK survey. The International Journal of Human Resource Management,. 26(16).
pp.2121-2142.
Online
Evidence Case Study: Sainsbury’s. 2019. [ONLINE]. Available through. :
<https://engageforsuccess.org/evidence-case-study-sainsburys>.
The 6 most effective employee engagement strategies. 2018. [ONLINE]. Available through. :
<https://www.efrontlearning.com/blog/2016/10/6-effective-employee-engagement-
strategies.html>.
12