Analyzing HR's Contribution to Organizational Design and Performance

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This report examines the critical role of Human Resource Management (HRM) in enhancing organizational functions, focusing on employee satisfaction and productivity. Using RHP, a West London-based home services company, as a case study, the report highlights the importance of organizational design theory in achieving sustainable performance. It evaluates various HR strategies, including the McKinsey 7-S framework, human capital theory, and Maslow's hierarchy of needs, to analyze employee motivation, talent development, and knowledge management. The report also addresses emerging HR trends like diversity and inclusion and the integration of artificial intelligence in HR functions. Furthermore, it provides recommendations for improving communication and performance reviews to achieve sustainable performance and discusses the relationship between organizational design and change management, emphasizing the need for businesses to adapt to evolving market dynamics.
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Value And Contribution
To Organisation Success
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
P1 Importance of organisation design theory in the context of organisational structure and
fulfilling organisational strategy, using specific organisational Examples............................3
M1 Apply appropriate theories and concept to critically evaluate the importance of
organisational design using specific organisational examples...............................................4
P2 Analyse the different approaches and techniques used for attracting, maintaining and
developing and rewarding human resource to create a skilled and dedicated workforce......5
M2 Use specific examples to critically analyse different approaches and techniques to
motivation, human capital and knowledge management.......................................................5
D1 Make appropriate recommendations supported by justification based on a synthesis of
knowledge and information to show how to improve the delivery of sustainable performance.
................................................................................................................................................5
P3 Conduct research and use contemporary knowledge to support evidence for emerging HR
developments..........................................................................................................................5
M3 Evaluate how emerging HR development will affect the role of the HR function in the
future.......................................................................................................................................6
D2 Make valid judgement and conclusion supported by a synthesis of knowledge and research
information.............................................................................................................................6
P4 Evaluate how organisational design has to respond and adapt to change management and
the relationship that exists between the two using a specific organisational situation...........6
M4 Evaluate the different type of changes that can affect organisational design, including
transformational and psychological change...........................................................................6
D3 Critically evaluate the complex relationship between organisational design and change
management............................................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
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INTRODUCTION
Human resource management plays an important role in enhancing the organisation
functions by assuring employee satisfaction as well as develop the efficient pathway in order to
enhance the productivity of an organisation. HR management develops the number of strategic
areas that helps the companies to meet their objectives. In this mentioned report RHP will be
taken in to the consideration.
The respected company provides the affordable home services to the peoples in west
London. RHP is currently own and manage the 10,000 homes and planning to expand their
operational activity which needs a proper detailed plan and strategic approaches in order to
achieve the objectives (Aboramadan and Karatepe, 2021). This report aim to highlight the
importance of organisational design theory through which an organisation can from the
sustainable performance. Furthermore, the report will also evaluate the development which is
needed in enhancing team performance as well as productivity of given company. Furthermore
the respected report will also discuss the correlation of organisation design with change
management.
MAIN BODY
P1 Importance of organisation design theory in the context of organisational structure and
fulfilling organisational strategy, using specific organisational Examples
MC kinsey's seven framework
The respected model is the tool which is used in analyse the organisational design. By the
implementation of this model the respected organisation can interact with 7 key elements which
are structure, strategy, skill, system, shared values, style, and staff. This model can helps the
organisation in order to maintain the effectiveness. RHP can gain the advantage in their
performing industry (Hamid, Muzamil and Shah, 2022).
Strategy- The mentioned business follows the well curated business plan that assist them
in order to perform the efficient functions in the competitive advantage. By this approach
the respected business ensures to identify the log term challenges which can be used in
strengthening the respected company mission and values.
Structure- Structure is the process which used by companies in order to organise their
business functions. It includes the detailed planning of each department. It plays
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foremost important role in the business functions. The respected business is using the
functional structure in their operational functions through which they defined all the roles
and responsibilities of all the individual. Hence, the mentioned company need to follow
the organisational chart through which every department activities can be considered
more closely as well as changes can be made in structure if needed according to the
business functions.
System- The mentioned company follows the operational method in their business
functions which facilitate them towards maintaining the infrastructure of the organisation
as well as establish the effective workflows in the business.
Shared values- For RHP, their shared values is to create the adaptive working
environment in their business operations as well as creates the effective business
strategies that assist them in order to become the best service provider in the performing
areas (Ngoc Su and et. al., 2021).
Skills- Skills derives the capabilities and competencies that provides the advantage to the
employees in order to achieve company objectives. In regard to achieve the objective the
mentioned company need to hire the more staff in their organisation functions who have
right set of skills as well as need to develop the skill development programs in order to
upskill current employees.
Staff- The mentioned factor includes the number of practises that needed in employee
engagement such as hired, trained and maintained. As the mentioned company in
planning to enhance the staff in their business operations which arise some challenges
regard to reconstruction of the staff module. A skilled workforce with efficient
management practises helps the company in order to improvise the business structure as
well as better implementation of business strategies.
Style- The respected business uses the autocratic management style in their business
functions in which manager have the complete control over business operations. By the
mentioned process the mentioned business discuss organisation visions more effectively
with their teammates.
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M1 Apply appropriate theories and concept to critically evaluate the importance of
organisational design using specific organisational examples
By taking into the considerations of above framework that highlighted the mentioned
company organisation structure. It is further utilized in this mentioned segment in order to
understand the importance of organisation design.
Competitive advantage- The respected company already performing their functions
in the highly competitive market. Hence, an effective design structure is needed in
order to get the competitive advantage. As the respected company created the
effective business strategy in which they providing the affordable home services to
their client on a attractive price which leads to attract the vast number of customer
base towards their business functions (Ahmad and et. al., 2021).
Diversity in workforce- The mentioned company follows the diverse work culture
at their workplace as well as focusing in recruiting the new talent in the company
operations. There are already number of employees of different age, gender and race
in the mentioned organization that succours the respected organisation in order to
perform the efficient functions.
P2 Analyse the different approaches and techniques used for attracting, maintaining and
developing and rewarding human resource to create a skilled and dedicated
workforce
The human capital theory
The human capital theory derives the process in which companies deploy the rewards
system program at workplace in order to motivate the employee. Employees got the reward
according to their performance in the organisation. In addition to this the mentioned practice has
a positive as well as negative impact on employee performance. As the rewards system can vary
according to the result. Hence, an inappropriate prize which not matched with the expectation of
employee can impact the employee performance. In regard to the company operations the
respected organisation can implement the reward schemes. By implementing these scheme
company can enhance the workplace productivity by setting the attractive rewards on the
completion of each task (Bratton and et. al., 2021).
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Maslow Needs Theory
motivation is one of the important factor for every kind of Organisation such as RHP.
Hence it is important for the HR department in order to create the motivational practises in the
organisation culture to motivate the employees by enhancing their sense of efficiency at the
workplace. In relation to this Maslow Need theory can help the mentioned company in order to
create the motivated working environment at their workplace. The mentioned theory bifurcate
the human needs into five section which are physiological need, safety need, love and belonging
needs, Esteem needs, self actualization needs. By considering the five level pyramids at
workplace the respected business can create the motivated working environment by fulfilling the
employee needs (Garcia-Arroyo and Osca, 2021).
M2 Use specific examples to critically analyse different approaches and techniques to
motivation, human capital and knowledge management
In the above discussion two theories were evaluated which are human Capital and
maslow Need theory. These theories plays a vital role in order to motivate the employee at
workplace. By the implantation of reward system program the mentioned business tries to
influence the productivity of employee towards the derived goals. In regard to this the respected
company created the bunch of reward system according to the business performance of
employees. As the only drawback of the mentioned system is employee could be demotivated if
the reward which they received is not according to their exceptions. The respected business also
adhere the five pyramid of human needs in their business functions in order to develop the
employee faith towards company operations as well as also influence them to perform more
effectively. In regard to this if the respected company fails in order to achieve their set goals after
fulfilling the needs of their employee can demoralise them as well as it can impact their future
performance. Therefore, these traits need to addressed by respected company in a more carefull
manner (Úbeda-García and et. al., 2021).
D1 Make appropriate recommendations supported by justification based on a synthesis of
knowledge and information to show how to improve the delivery of sustainable
performance
According to the above discussion below are the some recommendation:-
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Open communication- By creating the open communication at the workplace the
mentioned organisation can generate the effective working environment. Through such
mentioned functions new ideas can be generated that can be used In deploying the
innovative approach. In the open communication environment employees can share the
issues or problems which facing by them in the organisation culture. Hence, by solving
these issues employee productivity can be enhanced easily.
timely review- By timely review of employee performance can helps the business
organisation in order to improvise the issues which identified in the audits. It also
facilitate the respected business in order to achieve their goals more strategically and
timely by eliminating the loop holes (Budiarti, 2021).
P3 Conduct research and use contemporary knowledge to support evidence for emerging
HR developments
In the toady's era business activities in the operational market are emerging rapidly which
influencing the business operations of an organisation but also creating some challenges for HR
department. In order to perform the business functions effectively businesses need to adapt the
emerging HR trends in their operational function. Below are the some key challenges which need
to consider by the HR manager.
Diversity and inclusion- the employee performance is directly depend on the company
workplace culture. Hence, it is important for the HR department to maintain such
positive working culture in the workplace. Hence, the mentioned company HR
management need to hire more employees of different cast, sexual origination and
cultures in the company functions in order to influence the business functions.
Moreover, the HR management need to develop the environment in which employee feel
connected with the organisation functions and can express their ideas and issues with the
organisation. Various researches has shown that the diverse work culture helps in
boosted the employee performance as well as also decline the turnover risk (Hu and et.
al., 2022).
artificial learning- The use of AI tools in the HR functions are increasing rapidly. AI
based algorithm with the use of cloud computing facilitating the manager in order to
recruit the ideal candidate for the company functions. In instance, the individual need to
have the required skills to use such technologies in the business functions. Through the
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use of AI tools the mentioned department can create the merit based selection in which
large number of recruitment forms can be filtered more efficiently. By the use of AI the
HR department can easily manage the employee related functions more effectively.
Through the mentioned techniques employee performance can be tracked as well as
effective training programs can be constructed according to the requirement. Therefore ,
the mentioned company need to improvise their HR practises by adopting the new
techniques and learning the related skills in order to perform the effective functions in
the operational market (Gürlek and Uygur, 2021).
M3 Evaluate how emerging HR development will affect the role of the HR function in the
future/ D2 Make valid judgement and conclusion supported by a synthesis of
knowledge and research information
As the trends are rapidly changing in the business operations. New policies and functions
are implied on the business organization according to the region in which they performed their
operations. In regard to this the HR department is liable to address the all the laws and regulation
regard to the employee will be followed by the respected company or not. Any inappropriate
practises can impact the business operations. Moreover, the HR management need to be
Equipped with technology skills in order to use the AI technologies in the operational process for
training, recruiting, hiring and managing the employee retention.
P4 Evaluate how organisational design has to respond and adapt to change management
and the relationship that exists between the two using a specific organisational
situation
The respected company is restructuring their organisation structure from functional to
divisional. As the main reason of adopting the mentioned business structure is to enhance the
business operations. In regard to the above changes various practises need to be reconsidered.
The divisional structure includes the department for each division. By the use of such structure
the power are decentralised in various individuals. In addition to this the mentioned process the
respected business need to respond on number of attributes in order to implement the changes
more effectively (Salas‐Vallina, Alegre and López‐Cabrales, 2021).
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Distribution of power- In order to respond to the above changes the management need
to decentralized the power according to the individual skills and knowledge. The
respected business need to define the changes occurred in the business functions with all
the management in order to provides the clear vision of business operations. The
respected business need to ensures that all the employees need to be agreed with the
distribution of new power in the management. In order to implement such functions
effectively the respected company need to deploy roles and responsibilities according to
the past performance. By performing such functions with mutual concern in the organ
satiation can assist them in eliminating the complexity (Andersén, 2021).
Recruitment and training program- As the mentioned business implied the divisional
functions structure in their operational activity which subdivided the number of
department such as sales department, marketing department, account and financing. In
addition to this they need to recruit the new candidate in their operational functions in
order to fill the vacant positions. In regard to this the HR department need to use the AI
tools and cloud computing in order to retain the ideal Candidate according to the
company requirement. Another challenge which respected company need to address is to
develops the effective training programs through which employee skills can be
improvised according to their new job roles. Hence, such activity helps the mentioned
company in order to coordinate all the employees more effectively towards their created
visions of goals.
M4 Evaluate the different type of changes that can affect organisational design, including
transformational and psychological change
The respected business has restructured the organisation structure which impact the
organisational design. As due to such functions the roles and responsibilities in the business
operations has changed. The mentioned business need to enhance their business operations
through which they planned to gain the competitive advantage. In regard to this the mentioned
business need to redesign their core values in regard to the new business strategies. Furthermore,
employees training will be required in order to develop the new skills according to their roles and
responsibilities (Werner, 2021).
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D3 Critically evaluate the complex relationship between organisational design and change
management
The organisation design is the process that helps the organisation in order to shaping the
structure to perform the effective functions in the operational market whereas change
management is the practice that assist the organisation in order to dealing with transformation .
As the above report has stated the mentioned business has changes the structure into divisional .
Hence, in order to fulfil the business goal various attributes has been performed such as
decentralization of power according to the new job roles as well as provides the efficient training
to the employee in order to develop the skills according to the roles (Jamal and et. al., 2021) .
CONCLUSION
From the analysis of above report it can be concluded that HR management plays a vital
role in order to enhance the organisation function. It contributes in organisation values as well as
also enhance their performance. In regard to this the above report has stated the business function
of mentioned company. It highlighted the different organisational theory as well as highlighted
organisation design according to their business context. Furthermore, the report also highlighted
the emerging trends that influence the business operations of HR department.
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REFERENCES
Books and Journals
Aboramadan, M. and Karatepe, O. M., 2021. Green human resource management, perceived
green organizational support and their effects on hotel employees’ behavioral
outcomes. International Journal of Contemporary Hospitality Management.
Ahmad, S. and et. al., 2021. Promoting green behavior through ethical leadership: a model of
green human resource management and environmental knowledge. Leadership &
Organization Development Journal.
Andersén, J., 2021. Resource orchestration of firm-specific human capital and firm performance
—the role of collaborative human resource management and entrepreneurial
orientation. The International Journal of Human Resource Management. 32(10).
pp.2091-2123.
Bratton, J. and et. al., 2021. Human resource management. Bloomsbury Publishing.
Budiarti, I., 2021. Knowledge management and intellectual capital-A theoretical perspective of
human resource strategies and practices.
Garcia-Arroyo, J. and Osca, A., 2021. Big data contributions to human resource management: a
systematic review. The International Journal of Human Resource Management. 32(20).
pp.4337-4362.
Gürlek, M. and Uygur, A., 2021. Service-oriented high-performance human resource practices
and employee service performance: A test of serial mediation and moderation
models. Journal of Management & Organization. 27(1). pp.197-233.
Hamid, Z., Muzamil, M. and Shah, S. A., 2022. Strategic human resource management.
In Research Anthology on Human Resource Practices for the Modern Workforce (pp. 1-
16). IGI Global.
Hu, B. and et. al., 2022. The influence of human resource management systems on employee job
crafting: An integrated content and process approach. Human Resource Management
Journal. 32(1). pp.117-132.
Jamal, T. and et. al., 2021. Perceived green human resource management practices and corporate
sustainability: multigroup Analysis and major industries perspectives. Sustainability.
13(6). p.3045.
Ngoc Su, D. and et. al., 2021. Enhancing resilience in the Covid-19 crisis: lessons from human
resource management practices in Vietnam. Current Issues in Tourism. 24(22).
pp.3189-3205.
Salas‐Vallina, A., Alegre, J. and López‐Cabrales, Á., 2021. The challenge of increasing
employees' well‐being and performance: How human resource management practices
and engaging leadership work together toward reaching this goal. Human Resource
Management. 60(3). pp.333-347.
Úbeda-García, M. and et. al., 2021. Corporate social responsibility and firm performance in the
hotel industry. The mediating role of green human resource management and
environmental outcomes. Journal of Business Research. 123. pp.57-69.
Werner, J. M., 2021. Human resource development: talent development. Cengage Learning.
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