HR Report: Analyzing HR Strategies for a Landscape Architect Business

This report analyzes various aspects of Human Resources management within a business context. Part 1 focuses on remuneration, discussing salary surveys, fair reward systems, and the importance of employee awareness. It explores non-financial benefits like flexible working hours and professional development plans, along with effective incentive plans. Part 2 delves into induction, training needs analysis, and training methods, emphasizing the value of on-the-job training and the importance of evaluation. The report also addresses health and safety measures, highlighting the need for awareness and the role of PCBU in ensuring a safe workplace. The content is designed to provide a comprehensive overview of HR strategies, offering insights into employee motivation, development, and workplace safety. This report is a valuable resource for students studying HR and related fields.

Running Head: HR 0
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Contents
Part 1- Remuneration.................................................................................................................2
Answer a.................................................................................................................................2
Answer b.................................................................................................................................2
Answer c.................................................................................................................................3
Answer d.................................................................................................................................3
Answer e.................................................................................................................................4
Part 2: Induction, training need analysis and training................................................................4
Answer a)................................................................................................................................4
Answer B................................................................................................................................5
Answer C................................................................................................................................5
Answer d.................................................................................................................................6
Part C: Performance Management.............................................................................................6
Answer a.................................................................................................................................6
Answer B................................................................................................................................7
Answer c.................................................................................................................................7
Answer d.................................................................................................................................8
References..................................................................................................................................9

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Part 1- Remuneration
Answer a
In the given case, Bob has surveyed the estimated salary that other firms are giving to
employees. The main objective behind using this salary survey is to know the average salary
of employees that they are offering. In this way, salary survey helps in knowing the other
established firms salary structure as estimation. This is useful because it assist in knowing the
trends that are going on in the market. Based on the salary survey, it can divide the salary of
employees and various other benefits that are necessary for employee to get. It can also assist
the employee in providing the best salary to its employee based on their performance and
growth (Pearl Mayer, 2017). A fair reward and remuneration system can be implemented by
using salary survey. In today’s business environment, it becomes essential to do the salary
survey so that best remuneration plan can be made for the newly employed employees. Salary
survey allows the company to get a brief look on the salary structure that is going on in the
market (Mayhew, 2018). It helps in getting the competitive position that includes short as
well as long-term incentives. There are various methods and research can be used by Bob to
do the salary survey.
Answer b
It is true that remuneration is necessary to fairly reward the employees in organization
and to sustain them for long time. In order to achieve these objectives, it is first necessary to
create awareness among the employees about its project. After getting the idea of project,
persons will keen to join the organization and work on continuous basis. Besides this, face-to-
face meeting is also essential for the Bob to assist the employees regarding the remuneration
and basis of providing remuneration. In meeting, Bob can also discuss the further
opportunities that are available for them when they will join their organization. When
employees join the organization, they also keen to know about the incentives of organization
that will improve their performance and productivity in the organization. Therefore,
explanation of incentives besides salary is also essential to achieve these two objectives by
Bob. Additionally, business of designer garden is also not proven well that can prove to be
hindrance in front of Bob. Therefore, it is also necessary by the Bob to explain the increasing

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demand of gardener business that can increase in upcoming years. It will help the Bob to
retain its employee for long time.
Answer c
Flexible working hours and development plans will be provided as the non-financial
benefit if the landscape architect will succeed in the business. As today’s working
environment is changing frequently that requires the employer to change various things
accordingly (Yousaf, Latif, Aslam & Saddiqui, 2014). Every employee in today’s time
wishes for the flexible working pattern so that it can maintain the level of productivity. BY
doing this arrangement, employees can work from home also or can change their shifts in
order to meet their needs. This non-financial benefit will help the Bob to increase the
employee engagement, increment in efficiency as well as will improve the retention rates.
This non-financial benefit will help the employees to give their more output to the
organization. There are times when employees have some urgent work and their require
holidays. In this case, flexible working hours will help the employees to adjust their holidays
to some other day. Besides this, professional development plan is also non-financial benefit
that company can provide to the employees for their best performance. Professional
development is closely linked with the employee’s productivity (Marchington, Wilkinson,
Donnelly & Kynighou, 2016). As workers always, want to feel sense of purpose in
connection with the organization. Employees always want clear path including training
opportunities, promotions, and some other ways. In this way, helping the employees in
learning new skills and more responsibility will assist the employees in improving the
satisfaction of job as well as staff retention. It will also help the organization in reducing the
rate of absenteeism.
Answer d
It is essential to build an effective and efficient incentive plan that clearly
communicates the behaviour standard to every employee. Performance indicators are
necessary to establish as it helps in improving the performance as well as encourage the
ownership culture. In order to provide the right incentive to the employees, it is necessary to
use right performance indicators. Merit pay is one of the best performance indicators that can
be used for giving the additional pay to the highly performing and deserving employees. It
will help in communicating the company goals in better way. It will also tell the employees
where they stand based on their results (Healthfield, 2018). Besides achieving the target,

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quality is also one such technique to provide the incentives to employees. Besides setting the
target, it can also measure the performance of employees by their quality work. In this way,
both the performance indicators can help the company in providing incentives other than their
basic pay (Gupta, 2014).
Answer e
Allowances play an important role in the organization. Allowances are extra benefits are paid
to the employees besides salary. It helps in boosting the morale of employees in the
organization. Bob can provide “accommodation” as an allowance to the retail assistant
(Goldratt & Cox, 2016). It is true that various employees come from miles away in search of
employment. Due to this, they face the issue of accommodation, as the city might be new for
them (Paul, 2015). At this point, either accommodation will be more attractive to provide the
house rent allowance by providing them money or by paying rent directly to the owner of the
house. It can also provide the accommodation to the employees near by the operation. This
will help in attracting the pool of talented employee in the organization. Accommodation
allowance can prove to be the beneficial for the organization as it adds the several benefits in
the organization as well help in motivating the employees.
Part 2: Induction, training need analysis and training
Answer a)
Training plays an essential role in the organization. For this, it is necessary to analysis the
need for training in organization. Through need analysis, organization can find out the gap in
skills of employees (Frost, 2018). In the given case study, Bob is required to provide the
necessary information to its retail assistant so that proper information can be delivered to the
customers. On the job training can prove to be great for the Bob because by taking this
training, employees can more take the depth analysis of the working. By taking various
training, it can assist the employees to use systems in an effective manner. Bob in the given
case study is required to build a bridge between the data and design that will be available for
the user. Training will help in meeting the employee’s requirement as well as needs. It will
also help the employees in learning new things that will help the organization. Through
training session, employees can advise the customers in a best possible way. Training can be
provided through various ways. Bob can take the individual session as well as group session
depending on the circumstances. Whenever changes occur in the organization, training is

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needed (Miner, 2015). This will help in boosting the morale of employees that in turn
increase the productivity. Training need analysis will prove to be cost effective approach for
the organization.
Answer B
In order to make the training programme effective, Bob has to take the responsibility of
designing effective training by taking several steps. Whenever new employees join the
organization, it is essential to train them for better productivity. On-the-job training would be
effective because by taking this training, employees learn on the workplace and understand
more. Training plan consist of the series of step (Healthfield, 2018). Firstly, it is necessary to
analysis the need of training. After analysing the need of training, it is necessary to organize
the training program where responsibilities are given to the employees. The basic objective of
training program is to providing the information to employees. Therefore, it is necessary for
the trainer to focus more on the need of employees. The time of training should not be too
long because after some time, employees become bored. For the successful training program,
on the job training is more feasible. By taking this training, employees can learn the various
things at the workplace. It can also assist the employees regarding the use of equipment
practically. Employees will also come to know how to deal with customers. Training
develops the various skills in the person that can be used in different situations. This training
program will help the retail assistant in developing their skills. In this way, on-the-job
training will be more effective for the employees (Chiappa, 2012). By learning the practical
and theoretical aspect of training, employees will know how to perform the job well. Apart
from several benefits, this training will be cost effective for the organization.
Answer C
After providing the training to employees, evaluation is essential to know the results of
training programme. Evaluation is essential because it will help the Bob to know how much
the training was effective (Zaineb, 2011). Based on results, Bob can decide whether it is all
right or still some improvements are required. Evaluation of training will monitor all the
aspects of training as well as its importance. Through evaluation, Bob can also differentiate
between the set goals and desired outcome. If there is gap in the actual outcome, then
according to it Bob can decide the certain measures (Sitzmann & Weinhardt, 2018). The cost
that is incurred in the training programme can also be justifies using the results of
programme. If the results are positive then cost was worth it that was incurred by the Bob. In

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addition, it can also evaluate the changes in behaviour and skills of employees by taking the
training. In short, it can be stated that, evaluation of training programme will help in knowing
the effective of its.
Answer d
From the case, it is founded that the employees who are working with Bob have to lift the
heavy weights as well as with some of the bladed tools which can be harmful. All these
harmful impacts in the organization require Bob to adopt health and safety measures in the
organization. Various situations can occur in the organization that is concerned matter for the
Bob.
a. Health and safety must be a part of induction and training program, as it is necessary
to aware the staff about the hazardous tools in which they will work. Induction training is
provided to the new entrant in the organization, as they are unaware about the policies and
tools of the organization (Weekes, 2013). For making them friendly with the organization
tools and machinery, health and safety should be kept at highest priority. By including health
and safety as part of training will reduce the risk of accidents (Business Queensland, 2018).
As a result, it will keep the workplace safe for every member.
b. PCBU is a person who has the duty to take care of the health and safety of the
members in organization. They are charged with the responsibility of ensuring the safety at
workplace. Therefore, the duties of an employer are assumed by PCBU (Sheriff & Tooma,
2011). They are in the organization to eliminate the risk related to health and safety. PCBU is
a person who is conducting the business. It is the legal entity not n ay individual officer. They
are in a primary duty to assure the staff safety at workplace.
c. During the training session, Bob should tell all the staff members regarding their right
according to the HWSA 2015. HWSA states that all the workers should be given protection
in the organization as health and safety is their primary right. As per the case study, bob is
required to aware all the staff members regarding HWSA. It states that all the health and
safety measures should be under the control of organization. Therefore, its main objective is
to highly protect the employees in organization.

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Part C: Performance Management
Answer a
Performance plan is made for discussing and making the specific goals for individual as well
as organization. These goals will be used in the appraisal of employees. With the help of
performance plan, Bob can set the target that will assist in the further evaluation. It also
enables the manager to communicate various things with the staff in a better way. Bob can
use the series of step for the performance plan of retail assistant. In the first step, it will
identify the issue that becomes the hindrance in the retail assistant performance. In the next
step, Bob can involve the retail assistants by explaining them the issue, as manager is
responsible for explaining the issue (The Economic Times, 2018). Further, Bob can set the
targets for assistants in handling the customers. It is also required by Bob to properly clarify
the targets to retail assistant. For this, training is essential for the assistants so that this will
become easy for them to understand the target. At last, Bob should review the performance in
order to identify the deficiency and take suitable actions for that. All these steps will help the
Bob to achieve the objectives in a best possible manner (Lucas, 2016).
Answer B
With the help of deciding the target of retail assistant, it is easy to identify their performance.
It will provide the performance standard to shop manager based on which their performance
can be checked. By comparing the estimated target with output, Shop manager will come to
know the deficiency in the target of retail assistants. Suggestions can also be given which will
help in increasing the morale of employees. Besides this, there should also be timely
evaluation of employees performance so that it will not lead to heavy loss. When any
employees is doing wrong, shop manager can assist in the middle of the work by evaluating
their performance (Salehan & Kim, 2016). Shop manager can also evaluate the performance
of retail assistant by checking the reviews of customers. This method is best that can be
adopted by shop manager in monitoring the performance of retail assistant.
Answer c
There are various ways by which performance can be evaluated. Firstly, evaluation of
performance by checking output. By evaluating the performance through output, negative as
well as positive output can come to know. Besides this, 360-degree appraisal can also be used
for evaluating the performance. In this method, all person’s feedback as well as client’s
feedback is taken for the employees of the organization. In this way, all the superiors,

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subordinates, and peers, customers rate an employee as well as clients. Basically, a
questionnaire is prepared for some of the aspects such as leadership qualities, teamwork,
motivation level, goal adaptability. The feedback method will help the employee to know
how other people perceive their work (Shepherd, 2016). In addition to this, personal
evaluation is also essential to make the activity more effective. Through this process,
employees are also given the chance to actively participate in the process of evaluation. Due
to self-evaluation, managers know the individual performance in a better way.
In addition to this, the company for evaluating the retail assistant performance can also adopt
quantitative evaluation method. In this, it can use the various standards to know the
employees performance (Root, 2018). The process of quantitative evaluation starts with the
setting the company standard against which data of employees will be measured. Some of the
standards that can be used for retail assistant are time standard, ROI, productivity, income
standards. The data received from these standards can be helpful in evaluating the goals of
company. It can also become the basis of rewards and promotions for employees.
Answer d
Succession plan is essential in achieving the goals of the organization in better way.
Therefore, it is required by companies to develop the best succession plan for smooth
functioning of the organization (Shanley, 2018). It is analysing the job as well as people in
the organization. It is basically a process through which the growing new creators are
identified who can easily supplement the old staff when they leave the organization or resign
form the job. It is the only way through which effect of lost talent is reduced in the
organization. Therefore, roadmap succession planning can also be used the shop manager
because it takes the employees as an important asset. With the help of succession planning,
companies can also identify the better future leaders for the organization. Therefore, it
identifies the changes that can occur when employee retire, resign, fired out or die. Through
succession planning, shop manager can prepare for the contingencies by providing the
training to potential employees. For making the successful succession planning for the shop
manager position, it can follow certain steps. The first step begins with making the list of all
the management position as well as their qualification. In the second step, company should
identify the vacant positions.
In the third step, it is also necessary to know the requirement of filling those vacant positions.
The next step is to identify the potential employees who can move to the higher position but
it should be analysed by checking their qualification and knowledge for the higher position.

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After getting the list of potential employees, the last step is to start the hiring process for that
position.

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https://www.business.qld.gov.au/running-business/employing/taking-on-staff/
inductions/whs
Chiappa, C. (2012). Why on-the-job training is important. Retrieved from:
http://bermudasun.bm/Content/Default/Scholarship-Recipients-2012/Article/Why-on-
the-job-training-is-important/-3/1184/60496
Frost, S. (2018). Importance of training in the workplace. Retrieved from:
https://smallbusiness.chron.com/importance-training-development-workplace-
10321.html
Goldratt, E. M., & Cox, J. (2016). The goal: a process of ongoing improvement. United
Kingdom: Routledge.
Gupta, M. (2014). Employees Satisfaction Towards Monetary Compensation
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https://smallbusiness.chron.com/strengths-weaknesses-salary-survey-44288.html

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