This report provides a comprehensive analysis of HR planning, specifically focusing on recruitment and selection practices at Marks and Spencer (M&S) in the post-COVID-19 era. The introduction outlines the company's background, its global presence, and the role of human resources in managing its operations. The report establishes the aim, objectives, and research questions, which include evaluating recruitment and selection methods, identifying challenges faced by the HR department, and examining the impact of the pandemic. The literature review explores the concepts of recruitment and selection, internal and external recruitment methods, and talent management. The primary research involves an evaluation of the recruitment and selection processes, which is followed by an evaluation of the study to obtain complete knowledge and enhance skills. The conclusion summarizes the findings, emphasizing the importance of digital technology and performance monitoring. It also recommends strategies such as utilizing digital tools for recruitment and performance assessment. The reflection section discusses the research process, the student's learning experiences, and the practical application of academic knowledge. References to relevant academic sources are included to support the research.
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