HR Policies and Their Impact on Employee Job Satisfaction: A Report

This report investigates the influence of Human Resource (HR) policies on employee job satisfaction, focusing on the case of Next Plc. It begins with an abstract and an acknowledgement, followed by an introduction that highlights the importance of HR policies in employee performance and organizational productivity. The report then explores the theoretical background, research objectives, and research questions, including different types of HR policies (anti-harassment, health and safety, compensation, and training) and factors influencing job satisfaction (rewards, promotion, working environment, and fair policies). A literature review synthesizes secondary sources to identify the research gap and justify the study. The methodology section describes the research approach, including the use of questionnaires and quantitative data analysis with MS-Excel. Results and findings are presented, followed by an analysis and evaluation of the results. The report concludes with recommendations for enhancing HR policies to improve employee satisfaction and performance, supported by a comprehensive list of references and appendices.

HR Policies and their influence on
Employee job satisfaction
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Abstract
Main purpose of preparing this dissertation is to identifying the influence of HR policies on
employee's job satisfaction. It is a main purpose and for achieving this purpose different tasks or
activities were done by researcher. Literature review is an essential part of the dissertation that
was done by using secondary sources such as articles, books, magazines, journals etc. With the
use of these sources researcher easily collected secondary data about the topic that helped them
in fulfilling of research gap. Research methodology is another and main activity of completing
dissertation. It was done by investigator with the use by questionnaire, research approaches,
philosophy etc. These were effective in collecting of quantitative information in limited time
period. For data analysis and interpretation, frequency distribution analysis was applied for
analysing quantitative information easily and timely. Ms-Excel was also applied by investigator
for making effective graphs of each question. This supported researcher in presenting of data
regarding the in graphical manner. At last, conclusion and recommendation was completed by
describing information of entire dissertation in short manner. As this section proof that aim and
objectives of research was fulfilled or achieved which the use of questionnaire as well as
secondary sources used for literature review.
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Contents
Abstract............................................................................................................................................2
Acknowledgement...........................................................................................................................4
Introduction......................................................................................................................................5
Theoretical background and research focus.....................................................................................5
Literature review..............................................................................................................................7
What are the different types of HR policies in context of an organisation?...........................7
What are the different factors that helps an organisation in improvement of employee's job
satisfaction..............................................................................................................................8
What is the significance of job satisfaction on performance of employees...........................9
What is the contribution of HR policies in improvement of job satisfaction for employees.10
Justification and contextualization.................................................................................................11
Why is your research important?..........................................................................................11
Why is it important to find what you are trying to find?......................................................11
How will it build on the existing body of evidence?............................................................11
Is it timely? Does it respond to an existing need? What makes it so?..................................12
Methodology..................................................................................................................................13
Results/ Findings............................................................................................................................16
Analysis/ evaluation of results/ Findings.......................................................................................26
Conclusion.....................................................................................................................................28
Recommendations..........................................................................................................................28
REFERENCES..............................................................................................................................32
Appendix........................................................................................................................................34
Questionnaire........................................................................................................................34
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Acknowledgement
Firstly I would thankful to god for being competent to finish this dissertation with success.
Than I would like to show thankfulness to my seniors or superior whose precious supervision
way has been the one that highly supported me in dissertation completion over an interesting
topic i.e. influence of HR policies on employee's job satisfaction.
Then I would like to be grateful to my friends and also parents who have supported me with
their valuable assistance and correct suggestions have been very important in different level of
the completion of dissertation.
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Introduction
Identify a specifics researchable topic area
Human resource considered as most valuable assets of organisation that will contribute in
successful accomplishment of set objectives. HR policies play crucial role in growth and
development of employee’s performance and this will lead to have on overall productivity of
organisation. Job satisfaction refers as the extent to with workers and staff member are self
motivated to conduct business activities (Frenkel, Sanders and Bednall, 2013). This can be only
done when employees are happy with their job and job role. It has been determined that HR
policies will lead to influence on employees job satisfaction. HR practices and policies will
impact on enhancing job satisfaction of employees as well as meeting with their needs or
requirements. Job satisfaction is one of the crucial aspect of organisation as it is very important
that each and every employee of organisation is satisfied with their job role. Job satisfaction will
lead to have major impact on performance of employees as well as their productivity. It is crucial
for organisation that each and every employee is satisfied with their job so that they can focus on
accomplishment of desired goals and objectives. Chosen company for this research report is Next
Plc. This is well established British company that is offering high quality clothing products and
services. Next Plc organisation was founded by Joseph Hepworth in year 1864. This organisation
is providing its products and services to different part of the world. In this report different
aspects of HR policies are determined in order to analyse job satisfaction of employees.
Theoretical background and research focus
Aim
“To identify the influence of HR policies on employee's job satisfaction.”
Research objectives
 To explore different types of HR policies in context of an organisation.
 To examine different factors that helps an organisation in improvement of employee's job
satisfaction.
 To evaluate the significance of job satisfaction on performance of employees.
 To determine the contribution of HR policies in improvement of job satisfaction for
employees.
Research questions
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 What are the different types of HR policies in context of an organisation.
 What are the different factors that helps an organisation in improvement of employee's
job satisfaction.
 What is the significance of job satisfaction on performance of employees.
 What is the contribution of HR policies in improvement of job satisfaction for employees.
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Literature review
Literature review is essential and significant process that will be used by investigator for
collecting, analysing and using secondary data about the specific field of study. There are
number of secondary sources that will be used within an investigation for collection of secondary
data about the influence of human resource policies on employee's job satisfaction. These
sources are magazines, books, articles, publication study and many others. Main purpose or
literature review within a dissertation is to find out research gap in previous studies. Main gap of
current investigation is the influence of HR policies over job satisfaction of employee. In
previous research, there was information regarding the HR policies and its influence on
employee’s performance but there is no or lack of data about the types of HR policies and their
impact on employee’s performance (Jawaad and et. al., 2019). In order to overcome or eliminate
such gap within current study, research questions will be used by researcher. This will helps in
achieving of research aim and objectives as well as fulfilling of research gap easily. Research
questions of current research will be explained as below:
What are the different types of HR policies in context of an organisation?
There are different HR polices that is developed by Next Plc company and these policies
are helpful in effective communication at workplace (20 Factors Affecting Job Satisfaction,
2017). This company is focusing on anti harassment HR polices, leave and time off benefit
policies, safety and health polices and so on. These are the major HR polices that is followed by
respective company. Different types of HR policies are mention below.
 Anti harassment policy – This policy is developed in order to minimize harassment
cases. Under this policy of Next Plc strict action will be taken against the person who
conduct or try to conduct harassment. It is responsibility for human resource team to
identify and investigate the case properly before taking any decision.
 Health and safety policy – The motive of developing health and safety policy is to
provide healthy and safe working environment to employees (Kundu and Gahlawat,
2015). This HR policy is very helpful in resolving the issues related to health working
environment and condition of organisation. It is crucial for organisation to keep and
maintain safety and security of employees while they are performing business activities.
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 Compensation and benefit policy – This policy state that each and every employee is
liable to take benefits and compensation of their work. Employees are conducting
business activities in effective manner so it is their right to get benefit for their
performance. This HR policy includes that employee should get right pay for their work
and efforts (Mahmood and et. al., 2019).
 Training and development policy – This HR policy of Next Plc company is developed
so that all employees and worker have accurate knowledge and understanding to conduct
their job role in better and accurate manner. Training and development policy lead to
increase the capability and performance of employees.
What are the different factors that helps an organisation in improvement of employee's job
satisfaction.
It is essential for respective company to analyse and evaluate different factors that is
helpful in enhancing employee job satisfaction. There are several factors that are supportive in
increasing job satisfaction of employees such as promotional opportunity, working environment,
fair policies, appreciation and many more. It is significance for Next Plc company to consider
these factors in improving job satisfaction. All those factors that will assist in improving level of
job satisfaction are mention below.
 Reward and appreciation – It is crucial for Next Plc company to provide rewards to
employees on accomplishment of set objectives. Appreciation of the great work to
employees as well as providing rewards for their efforts will lead to motivate employees
and improve job satisfactions.
 Promotional opportunities – Next Plc company needs to provide promotional
opportunities to its employees as this factor will lead to increase job satisfaction.
Promotional opportunities will help in enhancing the level of employees performance as
they work hard for grabbing promotional opportunity (Choi and Lee, 2013). This factor
will lead to increase job satisfaction in employees of Next Plc company.
 Positive working environment – It has been determined that employees will be more
motivated and happy in positive or friendly working environment. It is crucial for
organisation to provide health and positive working environment to employees so that
they can focus on their work and attain goals.
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 Fair policies – It is essential for organisation to develop and create effective or fair
policies for employees. This factor will lead to have major impact on enhancing the level
of job satisfaction in employees. These policies ensure full filament of employees right
and fair actions for employees benefits.
What is the significance of job satisfaction on performance of employees.
Job satisfaction will lead to have positive impact on performance of employees as well as
help in conducting task and activities in better manner (Why Job satisfaction is an Important
Phenomenon of the Vicious Circle?, 2020). It has been determined that employees of Next Plc
company will be improve the overall performance of staff manner by increase the level of job
satisfaction. It is very important for respective company to enhance job satisfaction activities
within organisation in order to attain desired goals. Significance of job satisfaction on
performance of employees are described below in detail.
 Higher productivity – Job satisfaction will lead to increase in self motivation with in
employees and it is very important in enhancing the productivity of employees. It has
been determined that organisational performance and productivity of employees will be
developed with the increase in the level of job satisfaction.
 Collaboration and creativity – It is determined that job satisfaction will lead to have
significant impact on creativity and collaboration of organisation. Next Plc organisation
will be able to conduct business activities in more effective and efficient manner with the
improvement in job satisfaction with in employees. Creativity will lead to conduct
business task and activities in more innovative and different manner. This will help in
enhancing the performance of organisation as well as gaining competitive advantage over
other rival companies.
 Decrease in turn over - Job satisfaction will lead to improve the level of employee
performance as well as conduct business task and activity in more effective manner
(Ijigu, 2015). This will help in reducing the number of employee turnover rate and
enhance employee relationship with in organisation. Job satisfaction will lead to create
and develop strong relationship between employees and organisation.
What is the contribution of HR policies in improvement of job satisfaction for employees.
It has been analysed that HR policies of respective company is very supportive in
enhancing job satisfaction of its employees. HR practices or polices will help in providing fair
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and equal job opportunity to its employees. Next Plc Company has developed and created
different types of HR policies that are very effective in reducing employees issues as well as
providing them appropriate solution to resolve problems. HR policies of respective company are
developed with the motive of providing direction to employees so that they can conduct business
activities in correct and appropriate manner. It has been determined that HR policies has major
impact on improvement and growth of employees performance as well as their capability to
conduct business task in effective manner. This will lead to have direct influence over
performance and productivity of employees as well as support in accomplishment of business
objective. HR policies of Next Plc company is to provide training and development to its
employees. This lead to increase in overall performance as well as increment in skills or
capabilities of staff member. Respective organisation has developed various policies considering
health and safety of employees. This contributes in development and increment in job
satisfaction with in employees.
On the other hand Miele (2020), there are number of HR policies such as anti-harassment
and non-discrimination, safety and health, leave and time benefits, meal and break periods,
employment classification etc. All these are effective and essential policies of HR that helps
Next Plc in protecting of their employees at workplace. This will helps them to satisfy their
employees towards the job that turn to impact on their brand image and goodwill. Along with
this, recognised and reword is important policy of human resource that help company in
increment of satisfaction level among employees within a workplace. Employees who
experiences their superiors treat them with recognize are around 63% more happy with their
jobs. Recognizing and profitable hard paintings is one of the high-quality methods to enhance
worker pleasure in the workplace. Praising your personnel while they may be running difficult
will pass an extended manner towards employee satisfaction however worthwhile them is the last
goal.
Justification and contextualization
Why is your research important?
This researcher in based on the influence of HR policies of company in enhancing job
satisfaction with in employees. It is very important to identify and analyse the overall impact on
HR policies that created by Next Plc company on the level of job satisfaction of its staff member.
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HR polices will lead to provide proper direction to employees in order to perform task in better
manner. It is essential to company to develop accurate HR policies as well as implement it in
correct manner. This will lead to increase the job satisfaction of employees. HR policies or
procedure is supportive in maintaining strong relationship with employees as well as retaining
them for longer time period. HR polices are considered as the backbone of organisation or
foundation of company to perform task in effective manner. By identifying importance of HR
policies in respective company will be able to enhance employee's job satisfaction and improve
their performance. This is the main reason why this research is important (Yanadori and Van
Jaarsveld, 2014). Through this research company will be able to identify that impact of HR
policies of business activities as well as accomplishment of desired goals and objectives. It is
crucial for organisation to develop and create HR policies considering its impact of business
along with its employees.
Why is it important to find what you are trying to find?
In this research project, investigator is trying to analyse and determined that impact of
HR Policies on employees and their job satisfaction. It is very important to evaluate the influence
of HR policies as this will affect the growth and development of business. By finding the impact
on business policies of employee satisfaction, Next Plc Company will be able to take correct and
effective decision. Through this research project significance of creating and developing strong
and effective HR policies are determined. Employees are very crucial for organisation and
through this research the overall impact on HR policies of performance and productivity of
employees is analysed properly.
How will it build on the existing body of evidence?
This research project is developed and builds on the body of evidence in order to provide
more accurate and appropriate information. In order to conduct research activities in more
effective and efficient manner investigator has used different methods and approaches. There are
different approaches or techniques are used in order to collect right and appropriate data.
Investigator has gather information for different relevant sources as this support in conducting
research project in better manner. With the help of survey techniques accurate and authentic
information is collected and analysed with the motive of taking correct decision.
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Is it timely? Does it respond to an existing need? What makes it so?
Yes this process of collecting data and information is timely as in this researcher will have
to identify the appropriate or target population that will support in providing information.
Researcher has consider survey technique in order to gain information and knowledge and this is
very effective method in order to meet with the needs of researcher. This techniques is very
helpful for investigator in order to collect and analyse data as this is gather form relevant and
authentic sources. Target population and correct sample size make data and information more
useful and accurate for taking better decisions.
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