Developing Individual, Team, and Organisation Report - HR Analysis

This report provides a comprehensive analysis of the role of an HR professional, focusing on the context of Hightown Housing, a charitable organization. The report begins by analyzing the knowledge, skills, and behaviors required of HR professionals, emphasizing communication, problem-solving, and ethical considerations. It then details the development of a professional development plan, including a skills audit, SWOT analysis, and a plan outlining activities, timelines, and success criteria. The report further explores the comparison between training and development, and individual and organizational learning, highlighting their respective roles in enhancing employee performance and achieving organizational objectives. Finally, it discusses continuous learning and professional development, emphasizing the importance of adapting to changes in the business environment. The report covers aspects such as team work, ethics, problem solving skills, time management, and providing a good working atmosphere. It also includes a reflective statement on the assigned role of a Human Resource Advisor. The report is a valuable resource for students studying human resources and organizational development.

Developing Individual Team
and Organisation

Table of Contents
Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
Analyse the Knowledge, skill and behaviour that are required by HR professionals.................1
Develop a professional development plan...................................................................................2
Comparison of Training and development and organisation and individual learning.................5
Continuous learning and professional development....................................................................6
Covered in PPT............................................................................................................................8
Covered in PPT............................................................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
In a business environment, there is high level of competition which determine both internal
and external factors and capabilities of an individual working in an organization (Akrofi, 2016).
Human resource is a wider concept that includes performance management, recruitment,
selection, training and development of employee so as to increase their knowledge base and
inculcate confidence among them. This report is based on Hightown Housing which is renowned
charitable association that aims to large group of individuals to buy homes at an affordable price.
It provides best comfort to their clients by establishing decent homes and leave a makeable
impact on the reputation of the firm (Swanwick and McKimm, 2017). This report comprises of
Knowledge, skills and behavior of employees in a workplace develop a professional
development plan in order to assess the quality of individuals. Also, it covers comparison of
training and development and individual and organization learning that promote a vast
opportunity in enhancing the overall growth. It includes High Performance working and
performance management so as to improve their performance.
Analyse the Knowledge, skill and behaviour that are required by HR professionals
Human Resource play an important role in an organisation as it inspires other with its
knowledge, skills and thus impress others with a good level of understanding and help in
accomplishment of task in a short span of time (Clarke and Higgs, 2016). In addition to this, with
its excellent communication skills, the HR manager assign duties and responsibilities among the
subordinates in according to their specialised skills so that they could work with greater potential
and zeal. Today in a changing era, the human resource manager adapts several changes in an
organisation so that it could combat the various external threats and thus focus on new trends that
shape a better success in a firm. Skills are very essential that determine the capabilities and
enhance the knowledge base of subordinates.
The HR manager of Hightown Housing emphasise on respect others with dignity and provide
cost effective services to their customers and it has provided employment opportunities to
approximately 800 staff who work with efficiency so as to achieve a desirable outcome.
Furthermore, the respective firm face several ethical challenges in their day to day operations so
as to generate a high level of goodwill across the globe and thus increase a sense of trust and
loyalty among the group of individuals (Coetzer, Bussin and Geldenhuys, 2017). With new
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innovations and ideas, it provides an effective solution to their clients and thus boost their
confidence and determination. The manager of concerned firm renders training and development
of this staff so as to increase their efficiency and effectiveness and inculcate trust and confidence
among them and also make them capable of handling several challenges and technical issues
(Seidle, Fernandez and Perry, 2016). In relation to this, various factors such as team work, ethics,
problem solving skills help in contributing towards the success of an organisation and thus
promote growth opportunities in future.
Another most crucial aspect that is essential for an individual to have great knowledge
about the respective job position especially HR advisor in Hightown housing so that they could
deal with daily issues by providing an effective solution to their clients and thus deal with several
issues while conducting several operations of a business (Eaidgah and et.al., 2016). Time
management and proper discipline is very necessary at a workplace as it help in focusing towards
the goal and ensure a great success and also the manager direct and control the activities of
employees in an efficient manner so that they could perform better and provide a good working
atmosphere in a workplace. Another most important aspect is that the manager of respective firm
should be self-motivated and provide proper guidance to their staff so as to avoid conflict and
misunderstanding among them. The HR manager of Hightown housing ensure multitasking
among their staff as it help in overcoming several problems and thus provide growth and
productivity. All such skills are essential when an individual applied for suitable job position as
provide vast opportunities, growth and help to retain staff for a longer time.
Develop a professional development plan
Development play a necessary role in an organisation as it provides vast learning
opportunities among the group of individual and make them capable of handling complicated
situations in a workplace by excellent communication skills and problem-solving skills (Eaton,
Roberts and Turner, 2015). A professional skill audit is prepared provide an assistance to an
individual to identify its strength and negatives and help in overcoming such weakness but
looking into such factors. In respect of Hightown housing, this plan for role of HR advisor is
given below:
Skills Personal audit questionnaire 1 2 3 4 5
Management To make proper planning and make *
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judicious usage of resources.
Computer Good to perform task as per time *
Fast typing speed. *
Knowledge of MS Excel and formulas
used in it.
*
Communication Oral presentation of information *
Written communication *
Leadership Problem solving skills *
Motivating people *
Quick decision-making ability *
Self-motivation Patience and calmness *
Open minded who come up with new
ideas
*
Score
1-Very poor; 2- Poor; 3- Adequate; 4- Good; 5-Very good
In the above table, various skills and behaviours of individual are presented and rating is
provided on each as per the scale of 5 which provide the guidance in ways such as poor to very
good. For example, individual lacks in written communication skills should focus more on
writing so as to enhance their knowledge base and thus increase the performance (Zhang and
et.al., 2018). SWOT analysis is prescribed beneath in order to assess the level of individuals:
Strength Weakness
 Good to make planning and
implementing it accordingly.
 Make optimum utilisation of resources
by avoiding its wastage.
 My writing skills are not good which
create difficulty in sending an
appropriate mail to an audience.
 I lack patience when overburdened with
work as hamper the growth of a
company.
Opportunities Threats
 Inspiring and motivating employees so
as to enhance good performance.
 Due to procrastination, sometimes it led
to delay in completion of task which
affect the overall operations of a
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 I have a good knowledge of MS Excel
which help in making a list of clients
and aware of formulas to make a
calculation easier.
company.
 Lack of writing skills possess a big
threat as it hampers the growth.
By looking such weakness, company decided to prepare Personal Development Plan which are
presented as follows:
Professional Development Plan
Activities which
are undertaken
Starting date
of Target
Ending date
of Target
Current Status Criteria of
success
Progress
Communication
skills
25th May 2020 26th June 2020 I am focussing on
reading more and
more books and
writing essays and
articles on a daily
basis so as to
improve writing
skills and also
pursuing various
online courses.
My manager and
coordinators and
also feedback of
clients could
help in providing
information
regarding my
writing skills.
With excellent
writing skills, it
would enhance
my overall
performance
and help in
maintaining
proper records
in an efficient
manner.
Decision
making ability
2nd June 2020 20 June 2020 I remain patient
and calm while
solving problems
and make an
appropriate
decision by
considering
opinions and ideas
of employees
which help in
I would get to
know this
through my
peers and
managers who
would appreciate
my efforts when
task is
completed on
time.
It would help in
making fact
decision and
thus lead to
accomplishmen
t of task in a
short span of
time.
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making a best
decision.
Provide a reflective statement
The role which is assigned to me is of Human resource Adviser as I have good computer
knowledge and oral presentation of information which help in enhancing great knowledge by
providing best solution to clients. Most challenging part is to handle conflicts among staff by
proper coordination and thus achieving task in a short span of time. It is essential to develop
excellent communication skills in according to my post as it enhances the greater productivity
and ensure greater success in future. In addition to this, I should develop problem solving skills
so as to cope up with pressure and should be calm and patient so as to handle the grievances of
employees in a predetermined manner.
Comparison of Training and development and organisation and individual learning
Learning and development both play an important role in an organisation as it helps in
performing the task in an appropriate period of time and also help in improving the overall
performance by achieving individual and organisational objectives of a company.
Training and development: This aspect provide a vast opportunity among employees to acquire
a productive skill that does not only enhance their knowledge but also improve their overall
performance in accomplishment of task in a respective time period and thus bring confidence and
determination among them (Holton and Dent, 2016). With reference to Hightown housing, the
difference of training and development is given beneath:
Training: It is understood as the process of accelerating knowledge and skills of employees. It
helps employees to perform better by providing enormous growth opportunities to them. It has
broader scope as it helps in cultivating new and technical skills which help in achieving task. It is
a short term process with less duration.
Development: It is defined as the process of learning and growth prospects of employees. It
ensures an overall growth of staff as it provide learning opportunities and thus career growth. It
has a wide scope as it improves the overall personality of employees and provide progress in
their respective fields. It is constant learning process and thus provide growth opportunity in
future.
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Organisation and individual learning: Both are regarded as vital for accomplishment of
organisation and individual objectives as it help in improving the performance and proper
planning and coordination help in better assignment of work which help to avoid duplication of
activities and thus boost the morale and satisfaction of employees (Kim and et.al., 2016). The
distinguish between them are presented below:
Individual learning: In the context of Hightown housing, the manager emphasises to provide
individual training so that they could perform better and motivate to work with zeal. It is
understood as career oriented as better learning not only provide growth but also boost their
career. Hightown housing conduct induction programmes so as to help employees to be familiar
with rule and procedures of working in an organisation.
Organisational learning: The manager of concerned firm emphasises on adapting changes in a
business environment so they focus on achieving overall task in a proper time period. It is
considered as a task-oriented function as focus is towards accomplishment of overall goal. The
concerned firm conduct several seminars and workshop so as to help employees to perform
better and thus increase overall productivity.
Continuous learning and professional development
Continuous learning aids in accelerating the knowledge base so as to make them capable
of handling several challenges and also responds to the changes that has taken place in an
organisation as it helps in fulfilment of needs of organisation. In an era of globalisation, changes
are must in a respective workplace as it helps to gain competitive advantage across the globe
(Lin and Sanders, 2017). The senior manager of Hightown housing provide a good atmosphere
and consider the ideas of staff so that they could feel that their presence is important and thus
increase their confidence and productivity of an organisation.
Professional development is crucial for every organisation as it help in manager and peers
to improve their performance and ensure a greater success towards the goal and also focus on
cultivating the quality of skills with greater knowledge power (Ljungholm, 2016). There are
several programmes that are conducted by Hightown housing as it boosts the morale and trust of
employees and motivate them to perform better. In addition to this, it emphasises on providing
best and efficient services so as to gain positive brand image in different parts of the country and
increase the effectiveness and efficiency to promote growth.
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Both continue learning and professional development are crucial as it would help
Hightown housing to achieve competitive advantage with the motive of providing varieties of
housing facilities to large number of individuals specially to disabled people at an affordable
rate. By incorporating this system, it would enhance the learning opportunities among workforce
which in turn help them to perform better.
Learning cycle: The learning cycle is established by Kolb as it consists of four stages
that are described below:
Diverging: This stage of learning emphasises on learning new things in a different manner by
observing the internal operations instead to doing it (Memon, Salleh and Baharom, 2016). The
manager of Hightown housing focus on completing the objectives as it led a workforce to
discover new ideas and to work with great potential plus it provides vast opportunities in future.
Assimilating: This style provides a clear working procedure of a company as it renders
clear and meaningful information so as to avoid misunderstanding and conflict. The manager of
concerned firm provides a clear vision and mission to their employees so that everyone could
work towards it in an efficient manner and accomplish it in a short span of time.
Converging: This stage emphasises learners to provide a best solution of a problem by
making changes in their working procedures (Mone, London and Mone, 2018). Innovative ideas,
technical knowledge and analytical thinking could help the firm to increase the performance and
ensure loyalty and productivity in a workplace.
Accommodating: Learners who consider this stage are prefer to accept new challenges in
day to day operations and provide effective solutions of problems so that an appropriate decision
can be taken (Saratun, 2016). Hightown Housing is best known for committed team spirit as it
helps in fulfilment of task in a respective time period and also provide greater job satisfaction.
Therefore, the senior authority of Hightown housing provide learning and development in
a appropriate manner to the subordinates which increase their potential and zeal. Also, this
facilitate proper coordination and cooperation and also ensure future success in a workplace.
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Covered in PPT
Covered in PPT
CONCLUSION
From the above information, it can be summarised that Developing team and individual
play an important role in an organisation as it promotes sense of team spirit and enhance the
overall productivity in a workplace. Also, High Performance Working could shape an
organisation into a better idea as it provides future opportunities and develop positive
environment which inculcate confidence and trust among them. It has been analysed that
performance management is crucial as the manager encourage and motivate their subordinates
with rewards and incentives which enable them to contribute to their best for an accomplishment
of task. Also, training and development provide assistance in accelerating their knowledge base
which increase efficiency and effectiveness of an organisation and thus improve the productivity.
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REFERENCES
Books and Journals
Akrofi, S., 2016. Evaluating the effects of executive learning and development on organisational
performance: implications for developing senior manager and executive
capabilities. International Journal of Training and Development. 20(3). pp.177-199.
Clarke, N. and Higgs, M., 2016. How strategic focus relates to the delivery of leadership training
and development. Human Resource Management. 55(4). pp.541-565.
Coetzer, M. F., Bussin, M. and Geldenhuys, M., 2017. The functions of a servant leader.
Administrative Sciences. 7(1). p.5.
Eaidgah, Y., and et.al., 2016. Visual management, performance management and continuous
improvement. International Journal of Lean Six Sigma.
Eaton, S., Roberts, S. and Turner, B., 2015. Delivering person centred care in long term
conditions. Bmj. 350. p.h181.
Holton, V. and Dent, F.E., 2016. A better career environment for women: Developing a
blueprint for individuals and organisations. Gender in Management: An International
Journal.
Kim, W., and et.al., 2016. Kinematic design for high performance triboelectric nanogenerators
with enhanced working frequency. Nano energy. 21. pp.19-25.
Lester, S., 2014. Professional competence standards and frameworks in the United
Kingdom. Assessment & Evaluation in Higher Education. 39(1). pp.38-52.
Lin, C.H. and Sanders, K., 2017. HRM and innovation: a multi‐level organisational learning
perspective. Human Resource Management Journal. 27(2). pp.300-317.
Ljungholm, D.P., 2016. Organizational social capital and performance management. Linguistic
and Philosophical Investigations. (15). pp.108-114.
Memon, M.A., Salleh, R. and Baharom, M.N.R., 2016. The link between training satisfaction,
work engagement and turnover intention. European Journal of Training and
Development.
Mone, E.M., London, M. and Mone, E.M., 2018. Employee engagement through effective
performance management: A practical guide for managers. Routledge.
Saratun, M., 2016. Performance management to enhance employee engagement for corporate
sustainability. Asia-Pacific Journal of Business Administration.
Seidle, B., Fernandez, S. and Perry, J.L., 2016. Do leadership training and development make a
difference in the public sector? A panel study. Public Administration Review. 76(4).
pp.603-613.
Swanwick, T. and McKimm, J., 2017. ABC of clinical leadership. John Wiley & Sons.
Zhang, W., and et.al., 2018. A deep convolutional neural network with new training methods for
bearing fault diagnosis under noisy environment and different working load. Mechanical
Systems and Signal Processing, 100, pp.439-453.
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