BUS201: In-class Group Case Study - HR Management Proposal Report

This report presents a comprehensive HR proposal for Phillips Financial Services, a consulting firm facing challenges related to organizational structure, workplace culture, and employee morale. The report begins with an introduction that analyzes the company's current state, highlighting issues such as low morale, stress, and bullying. It then proposes an organizational structure that combines hierarchy and functional elements to improve communication, clarify roles, and enhance efficiency. The report evaluates the existing workplace culture, emphasizing the importance of leadership styles, and suggests strategies for fostering a positive and ethical environment. A significant portion of the report addresses workplace bullying, identifying its causes and proposing a prevention program. The proposal includes strategies such as reviewing policies, providing support systems, and implementing training programs. The report concludes by emphasizing the need for proactive measures to create a healthy and productive work environment for Phillips Financial Services.

BUSINESS REPORT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
Organizational structure..............................................................................................................3
Workplace culture.......................................................................................................................4
Workplace bullying prevention program....................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Analysis of the company
Philips financial service is the consulting firm which is the sole proprietor organization
which offers accounting, tax, business advisory and self management services. There are several
functions of firms that are carry out by CEO, marketing manager and Chief Financial Officer
(CFO). In addition to this, the firm is rapidly growing but has various issues within the
management of staff of business. Additionally, these issues resulted in low morale, stressed and
bullying culture within the organization.
Analysis of industry
A rise in the financial service firm result in economy development of the country. There
are several challenges in the industry that can affect individual firm progress along with its
overall industry performance (Hayashi, Li and Wang, 2017). In addition to this, the challenges
that can influence performance includes throat cut competition, finding tax within specified time,
providing suitable financial advice, employee retention, complying with government complex
rules, etc. Further, these issues divert the company's attention from proper governance of
employees that reduces productivity of staff. Additionally, it declines company's efficiency of
working and profitability that result into less impelling performance.
Proposal
The current proposal will address suitable organization structure for Phillips financial
service that can enhance its growth. In addition to this, present report will evaluate existing
organizationals culture. Furthermore, particular report will describe the importance of leadership
style in influencing company working culture. Additionally, it will give emphasis on strategies
for creation of positive and ethical working environment within the firm. Further, the present
report will identify causes for bullying workplace along with plan of action to implement
bullying programs.
Organizational structure
There are several organization structure that company adopt according to its suitability.
The big company like KPMG use the combination of hierarchy and functional structure (Gallotti,
Bertagnolli and De Domenico, 2021). In addition to this, it allows business to follow a proper
hierarchy for flow of communication within the different departments of business. For this

purpose, financial service consulting firm should use mixer of hierarchy and functional structure
for effective function of the business.
In aspect to this, hierarchy structure refers to the systematic process through which
business informations are transferred. With respect to this, it permits business to avoid situation
of conflicts among employees of firm. Moreover, it improves morale of staff as employees know
the proper procedure for formal communication with the top management. For this purpose,
employees can give details of their grievances to the upper management authority that remove
delay in obtaining solutions of the issues.
Additionally, Functional structure helps firm to segregate roles and responsibilities
effectively within the organization (Riccardo and Giulia, 2021). In addition to this, it removes
confusion among employees. Moreover, it gives clarity by specifying related policies of each
department. Further, it improves performance of organization as it will help financial service
consulting firm to segregate departments such as tax, audit, advisory, etc. additionally, it will
evaluate role of each departments' employees will enable business to have smooth functioning.
For this purpose, Nick should use above mentioned organization structure. With respect to this, it
will help the firm to grow in financial industry by having effective and efficient productivity of
employees.
Workplace culture
Current culture of Phillip Financial Service (PFS)
The present scenario of PFS consulting firm is in growth stage of the life cycle of the
company. In addition to this, internal environment of firm is of low morale, unenthusiastic,
stresses and bullying. With respect to this, staff of firm are in very unethical environment as
there is bullying nature between young & older staff, differentiation between male and female,
etc. Furthermore, the employees of organization are recruited from different parts of the world so
there is lack of morale due to low contribution of management of the company. The present
scenario of the financial consulting company is internally weak but has various external
opportunities of expansion.
Importance of leadership style and its influence on workplace
Leadership motivates employees of the business to achieve higher level of performance
in effective manner. In addition to this, it is important for firm to have effective leadership style
to achieve desire goals of company along with personal development of staff. For this purpose,

PFS should use authoritative leadership style for improving performance of employees (KIYAK
and BOZKURT, 2020). In addition to this, this style allows business to spread positive energy in
the environment of firm. Furthermore, it is significant for the firm to analyse the current scenario
of the company to evaluate the best strategy for leadership for better operation (Goleman, 2017).
With respect to this, it will give positive impact on working of PFS.
Strategies for creation of positive and ethical workplace culture
There are several strategies that helps business to implement an enthusiastic work
environment. In addition to this, these strategies differ from company to firm. Additionally, the
methods that PFS can adopt includes positive reinforcements, feedback mechanism, training,
providing clarity of goals of business, etc. Further, it assists business to motivate employees with
implementation of these methods that aid business obtain positive work culture.
Workplace bullying prevention program
Workplace bullying is an activity of harming or harassing an employee of organization
from one or two another workers. With respect to this, it results in emotional weakness of the
employees and lower productivity.
Causes of workplace bullying
There are several reasons that result into bullying culture of the organization. In addition
to this, it includes job insecurity, workload, cognitive demand of the job, role conflicts, etc.
Furthermore, it gives negative influence on ability and working capacity of an employee as it
reduces morale, motivation, etc. Additionally, the person who is being targeted on daily basis
faces the issues such as anger, insecurity, sadness, anxiety (Pheko, Monteiro and Segopolo,
2017).
Strategies to implement workplace bulling prevention program
There are different strategies that can be implemented by an organization to stop bullying
activity in the business (Strategies to stop workplace bullying, 2021). In addition to this, methods
that Phillip financial service can use to prevent employees from bullying includes reviewing
current policies & procedure, providing easy access to support system, processing complaints
moderately and implementing training program. Furthermore, this aid business to safeguard
employees from harassment activities and achieve higher positive environment of organization.

REFERENCES
Books and Journals
Gallotti, R., Bertagnolli, G. and De Domenico, M., 2021. Unraveling the hidden organisation of
urban systems and their mobility flows. EPJ Data Science. 10(1). pp.1-17.
Goleman, D., 2017. Leadership that gets results (Harvard business review classics). Harvard
Business Press.
Hayashi, F., Li, B.G. and Wang, Z., 2017. Innovation, deregulation, and the life cycle of a
financial service industry. Review of Economic Dynamics. 26. pp.180-203.
KIYAK, A. and BOZKURT, F., 2020. A review on impact of leadership styles in
organizations. Sakarya Üniversitesi İşletme Enstitüsü Dergisi. 2(2). pp.87-91.
Pheko, M. M., Monteiro, N. M. and Segopolo, M. T., 2017. When work hurts: A conceptual
framework explaining how organizational culture may perpetuate workplace
bullying. Journal of Human Behavior in the Social Environment. 27(6). pp.571-588.
Riccardo, G. and Giulia, B., 2021. Unraveling the hidden organisation of urban systems and their
mobility flows. EPJ Data Science. 10(1).
Online
Strategies to stop workplace bullying. 2021. [Online] Available through
<https://www.crisisprevention.com/Blog/Strategies-to-Stop-Workplace-Bullying>