HR Management Report for Kingfisher Plc: An In-depth Analysis

This report provides an in-depth analysis of the Human Resource (HR) management practices within Kingfisher Plc., a multinational retailing company. It begins with an overview of the organization, its structure, and its global presence. The report then delves into the core functions of the HR department, including workforce planning, recruitment and selection processes, and employee training and development. It outlines the key roles and responsibilities of HR managers, such as managing employee inquiries, maintaining policies, and analyzing training needs. The report further examines the specific workforce planning strategies employed by Kingfisher Plc. to meet corporate objectives, including gap analysis and recruitment processes. It also details the recruitment and selection procedures, from identifying vacancies to conducting interviews and making hiring decisions. Finally, the report highlights the importance of employee training and development programs, including needs assessment, training methods, and program evaluation. The report concludes by emphasizing the significance of a well-functioning HR department in maintaining organizational performance and achieving business goals.

HR Management Report for Kingfisher Plc.
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Table of Contents
Introduction................................................................................................................................................2
Organization overview..............................................................................................................................2
HR function purpose, key role, and Responsibility...............................................................................2
Purpose of HR function........................................................................................................................2
Key role and responsibility of HR........................................................................................................2
HR organizational approach....................................................................................................................3
Workforce Planning..............................................................................................................................3
Recruitment and selection...................................................................................................................3
Development and training....................................................................................................................4
Conclusion.................................................................................................................................................4
References................................................................................................................................................5
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Introduction
Human Resource department is the most effective department within the organization
that maintains the various working process within the firm. To understand the working
function of the HR department the organization Kingfisher Plc. is being selected. The
paper will discuss the function, role and the responsibility of the HR along with the
various approach that is performed by the HR department. The report will also discuss
the workforce planning, then the recruitment and the selection as well as the
development and training of the employees within the organization.
Organization overview
Kingfisher Plc. is the multinational retailing company in London and this organization
was founded in the year 1982 (Kingfisher.com, 2018). The organization is located in
Paddington, a city of Westminster, London, UK. This organization is the largest retailer
of home improvement in London as well as the third largest in the entire world. The
company is having almost 1200 stores in around 11 nation across Europe along with
Asia. In the UK the organization is placed at the third largest commercial property
contractor. The revenue of the firm for the year 2017 is 11,225 million pound and their
operating income is around 750 million pound. The number of employees within the
organization is almost 74,000. The products that are provided by the organization is the
home appliances, then the hardware, home furnishing, garden supplies as well as
plants.
HR function purpose, key role, and Responsibility
Purpose of HR function
Human resource planning: HRP is suitable and effective process that is being utilized
by the organization to maintain their future planning in the field.
Recruitment: Hiring the effective workforce within the organization is the basic function
of the human resource manager within the firm.
Selection: it is the process by which the recruitment within the organization took place
with the help of the human resource managers in the workplace.
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Compensation and benefits: The HR also helps to maintain the effective salary of the
employees along with their organizational benefits like the medical leaves and other
facilities.
Performance appraisal: The HR also look for the better performance level within the
employees of the firm and provide them suitable working function.
Training and development: The HR managers provide effective training to the
selected people and also to the existing people within the firm to develop their working
function.
Employee relations: Maintain the effective relationship within the employees and the
firm to provide suitable working function.
Key role and responsibility of HR
The key role and the responsibility of the HR in Kingfisher Plc. are as follows:
 Recruitment as well as retention within the organization
 HR manager assist in the process of hiring, also they help in the development of
job description along with the screening and the interview of the candidates
(Kerzner, and Kerzner, 2017)
 Managing the inquiries of the employee regarding their issues within the
organization
 Maintain the policies as well as the job description, wages, opportunities and
other benefits of the employees within the organization (Armstrong, and Taylor,
2014)
 Analyze the need for training within the organization and also develop a suitable
training program for the employees
 Maintenance of the various record within the organization for the future progress
of the firm in the market
 Analysis of the statistical data and also preparing the budget for the organization
to maintain their personal operations within the market
 Workforce planning
 Recruitment and selection process
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 Conducting the job analysis
HR organizational approach
Workforce Planning
Workforce planning is an essential part of the organization where the HR department
plan for the specialized and suitable workforce in the various department of the
organization. For Kingfisher Plc. Workforce planning is essential as this is a
multinational company and they have to maintain their positive in the international
market (Goldstein, and Passmore, 2017). The workforce planning that is being
performed by the organization are as follows:
 Human resource needs to meet the corporate objectives of the firm
 Analysis of the existing workforce
 Perform the assessment of the future needs with the help of demand and supply
 Identification of the gap within the organization with the help of gap analysis
Recruitment and selection
It is the duty and the responsibility of the HR manager to maintain the recruitment as
well as the selection process within the organization. In Kingfisher Plc. HR manager
maintains a suitable policy for the recruitment along with the selection of the employees
(Evans, 2015).
Identify vacancy: HR managers in the organization develop the strategic solution that
is suitable to meet the demand of the workforce.
Prepare job description: preparation of the job role and the working function of the
employees within the firm.
Advertise the vacancy: Make suitable advertisement for the vacancy in the firm.
Managing the response: The response is managed with the help of effective process
like interview and shortlisting.
Shortlisting: It can be seen that organization also give chance to the fresher and in this
case the interviewer look for the academic result, communication skill and other activity
within the candidates.
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Arrange interview: Interview is arranged for the process to perform various activity and
to select candidates.
Conducting interview and decision making: The very first step in the recruitment
process is to take interview of the candidates. HR manager along with the executive
take the interview process and then the selection for the second round is made on the
experience and the skill of the employees. The selection of the candidate within the
organization is made if they fulfill all the criteria of the organization.
Development and training
The training and development of the employees are performed for the benefit of the firm
and also for the employees. This is done for the new recruitment and also for the
existing employees to develop within the changing environment of the firm.
Training and development need: The suitable Training Need Assessment is
performed to understand the requirement for training for the existing employees (De
Bruecker et al., 2015).
Training and development method: After the effective analysis the organization
provides training to their employees with the help of various methods like on-the-job
training, then role play, off-the-job training and so on.
Implementation of training and development program: In most of the cases for the
new recruitment, it can be seen that organization Kingfisher Plc. provide on-the-job
training to their employees to make them understand regarding the customers and the
market trend in the present world (Machado, 2018).
Evaluate training and development program: It is essential for the firm to maintain
suitable and effective development along with the training process to upgrade the
productivity as well as the performance level of the firm.
Conclusion
The paper eventually concludes the facts that the organization is having suitable and
effective HR functions for the development of the organization. It can be concluded from
the paper that the HR managers follow the rules and regulation of the organization and
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maintain them within the employees to maintain the performance level of the firm. The
fact is clear that HR department is the most effective and the important part of the
organization to maintain their activity in the market.
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References
Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource
management practice. Kogan Page Publishers.
Cohen, E., 2017. CSR for HR: A necessary partnership for advancing responsible
business practices. Routledge.
De Bruecker, P., Van den Bergh, J., Beliën, J. and Demeulemeester, E., 2015.
Workforce planning incorporating skills: State of the art. European Journal of
Operational Research, 243(1), pp.1-16.
Evans, S., 2015. Juggling on the line: Frontline managers and their management of
human resources in the retail industry. Employee Relations, 37(4), pp.459-474.
Goldstein, H. and Passmore, J., 2017. The Wiley Blackwell Handbook of the
Psychology of Recruitment, Selection and Employee Retention. John Wiley & Sons.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to
planning, scheduling, and controlling. John Wiley & Sons.
Kingfisher.com. (2018). Kingfisher plc. [online] Available at: https://www.kingfisher.com/
[Accessed 11 May 2018].
Machado, C., 2018. Training and Development of Human Resources: A Brief
Contribution to a Better Understanding of Its Relevance. In Organizational Behaviour
and Human Resource Management (pp. 173-203). Springer, Cham.
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