Unit 36 Human Resource: Value & Contribution to Organizational Success

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Unit 36 – Human Resource - Value &
Contribution to Organizational Success
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Contents
Introduction......................................................................................................................................3
Activity 1.........................................................................................................................................4
P1: Evaluation of the importance of organizational design theory in the context of
organizational structure and fulfilling organizational strategy, using relevant examples...........4
M1: Apply appropriate theories and concepts for critically evaluating the importance of
organizational design by using relevant examples......................................................................6
P2: An analysis of the different approaches and techniques used for attracting, maintaining,
developing and rewarding human resources to create a skilled and dedicated workforce..........7
M2: Use specific examples to critically analyze different approaches and techniques to
improve motivation, human capital and knowledge management..............................................9
D1: Appropriate recommendations to show how to improve the delivery of sustainable
performance...............................................................................................................................10
Activity 2.......................................................................................................................................11
Emerging developments in the HR............................................................................................11
Influence in the human resource function.................................................................................12
Judgment and conclusion...........................................................................................................13
Activity 3.......................................................................................................................................14
Adoption of organizational design to change management.......................................................14
Types of changes that affect the organizational design.............................................................15
The relationship between organizational design and change management...............................16
Conclusion.....................................................................................................................................17
Reference.......................................................................................................................................18
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Introduction
Human resource is an essential and important part of an organization which contributes to its
overall success. Human resource values to a business in a long term context so that effective and
efficient outcome assess properly. Thus, with the help of human resource, management becomes
able to handle distinct operations in an efficient manner. This report is focused on human
resource values to success to a business in a long period of time. This assessment will be going
to identify the importance of organizational design so that sustainability in business determine
properly. It will be covered with the requirement to develop and recruit motivated, sufficient
experience and knowledge individuals and teams for long term efficiency. Application of
contemporary knowledge and research will be going to define for emerging HR development
practices. Moreover, a relationship will be going to assess between organizational design and
change management process of a company. The selected organization for this assessment will be
Samsung.
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Activity 1
P1: Evaluation of the importance of organizational design theory in the context of
organizational structure and fulfilling organizational strategy, using relevant examples
Organizational design
Within the organization, organizational design is all about selecting and managing the process,
structure, and positions so that the business activities can be managed in an effective manner.
The objective of the organizational design is to implement effective organizational structure so
that the business goals can be achieved in a proper way (Omar, et. al., 2019). The organizational
design works best if it has a positive impact on the employees of the organization. In Samsung,
organizational design is important as it shapes the behavior of the employees working in the
organization. By managing the organizational design, managers are also able to achieve the
desired behavior from the employees. In order to deal with the competitive business
environment, it is crucial for Samsung to implement proper organizational design process.
Basically, organizational design theory can be helpful in the restructuring the organization so that
the resources can be used in proper way. The theory may impact how the organization allocates
the resources for business practices.
Organizational design theory
For Samsung, organizational design theory has a major implication in terms of ability to deal
contingencies, effectively manage diversity, achieve competitive advantage, and increase the
efficiency to innovate new products and services. The design of the organization would
determine how the organization is efficient in responding to different factors of the environment
and making use of resources in an effective manner. Organization design theory is helpful to
define the structure of a business so that management can ascertain efficient outcome. Following
are the importance of organizational design theory so that management can define the structure
properly and signify suitable and relevant strategy to ascertain better outcome (Chand, 2018):
 The first and major importance of organization design theory is to integrate the various
elements of an organization. With this theory, new elements can determine with a
business so that management can ascertain effective and efficient outcome. Thus, the
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company can boost their strategies and modify structure with new elements so that
efficiency gets promoted. Samsung has to undertake this importance so that effectiveness
get anticipate properly.
 Another importance of organization design theory is to manage coordination with
different components of the business. Better coordination can analyze with new system
and framework which facilitate suitable reporting relationship among individual. Thus, a
cross-functional attribute determine to avoid conflicts and problems to meet customer
needs. A new design is helpful to implement strategies properly and coordinate with
objectives properly.
 An organization design theory is helpful to encourage the flexible in an association.
Business managers have modified the structure which includes formation of authority,
chain of command, departmentalization basis, so that flexibility in decision making
promoted (Chand, 2018). Thus, such an aspect will be going to contribute to
implementing strategies properly and ineffective manner. Samsung has prepared
organizational design theory so that all their strategies implement properly to accomplish
desired goals and objectives.
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M1: Apply appropriate theories and concepts for critically evaluating the importance of
organizational design by using relevant examples
There are various appropriate theories and concepts that support the organizational structure and
design within the organization. Various theories are identified which enable in managing the
design of a business so that corporation can accomplish desired goals and targets properly. This
includes various theories of an organization like the rational perspective system, a division of
labor, contingency theory etc. Thus, a basic evaluation of two of theories gets done which state
the importance of organizational design in the context of Samsung:
 The primary theory is a division of labor which divides the work among the group so that
all people can perform define duty and task effectively. Division of work is responsible to
divide the work properly so that structure gets to define to all individual properly as well
as every person work accordingly (Gandhi, 2019). Samsung is using division of labor
theory with which they divide the work in a team as per their ability and skills. This will
be helped in managing the organization properly to execute task and operations
efficiently.
 Contingency theory of organization has stated that organization design would important
for business. This theory is helpful to manage problems and issues arise at the workplace
in the mid center. Contingencies are unaware by managers which cannot predict in
advance. It is essential for business managers to use contingency theory to control various
deviations and differences arise at the workplace (George, et. al., 2019). This theory is
helpful for managing organization design so that corporation can work properly.
Samsung is using this approach while formulating structure and design of a business
where management prepares a suitable team and group to control problems. This will be
going to assist in implementing the strategy effectively and properly at the workplace.
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P2: An analysis of the different approaches and techniques used for attracting,
maintaining, developing and rewarding human resources to create a skilled and dedicated
workforce
In the organization, it is required to attract, maintain, develop and reward human resource
management in an effective manner. Employees are the asset of the organization, if they are
motivated towards their work, they would give their best in their job role. In Samsung, managers
are required. Attracting and maintaining human resource is highly important for the success of
Samsung. In order to hire and, develop and reward the most talented human resource, the
organization is required to a focus on the process of soliciting enquires of individuals. It is
important for Samsung to adopt effective human resource strategies so that the employees can be
attracted and motivated. There are many human resource approaches and policies by which
employees can be attracted and rewarded within the workplace. Proper attraction and retention
strategies can be helpful for Samsung to keep the employees motivated so that they can give their
best in their job role. Some of the effective human resource approaches and techniques for
attracting, maintaining, developing and rewarding human resources to create a skilled and
dedicated workforce are discussed below:
Reward and compensation system -In Samsung, managers are required to implement a proper
reward and compensation system to motivate the employees. Within the organization, each
employee wants to be appreciated for their efforts at the workplace (HUSSAIN, 2019). It is the
key responsibility of human resource managers to appreciate them and give proper feedback to
them for their quality work. This can be done by gift card, an extra day off and an appreciation
mail. The reward system in the organization would be helpful to attracting and motivating the
employees to do the best. In addition to this, employees in the organization can be motivated to
give innovative ideas by setting the reward systems. Further, it is crucial for managers in
Samsung to provide some compensation packages to the employees in terms of health benefits,
bonuses, paid time off, retirement plans and various offers so that employees can be rewarded in
a proper manner.
Managing work-life balance- In the organization, work-life balance is directly connected with
the culture of the workplace. If the organization is expecting from employees to work for long
hours then employee retention can be a challenge for the organization. In order to maintain and
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develop human resource in Samsung, a healthy work-life balance is crucial in the workplace. In
this manner, it is important for the managers to understand the importance of work-life balance.
For implementing this concept, managers can motivate the employees to have vacations or day
off in terms of compensation while involving them in late night work. This would be helpful in
improving the satisfaction level of employees in the job. Along with this, an organization can
also provide a flexible work schedule to retain them in the job.
Learning and development- In organizations like Samsung, employees always want success
and growth in their career. So, it is the responsibility or manager to invest in the professional
development plan of the employees so that they can get growth opportunities. The organization
can conduct the conferences and events to enhance their knowledge. Reimbursement and
continuous education training would be helpful for the organization to attract and maintain
human resources.
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M2: Use specific examples to critically analyze different approaches and techniques to
improve motivation, human capital, and knowledge management
There are different approaches and techniques to improve motivation, human capital, and
knowledge management. Some of the specific examples related to the approaches and techniques
are also given.
 HR planning- For improving motivation and human capital in the organization, it is
crucial for managers to focus on human resource planning within the organization. The
planning includes the development of recruitment and selection process, appraisal
technique etc. All these will be going to aid for better human resource planning process
so that effective outcome determine and depict properly. Samsung has to facilitate
suitable HR planning so that management can derive effective and efficient outcome so
that all individuals get motivated and contributes to effective human capital management
with knowledge.
 Reward and compensation system: Another aspect which is helpful to motivate
individual and manage their knowledge would be reward and compensation system
management. This reward system or technique is essential to implement by Samsung so
that they can enhance the level of work. This is another suitable and relevant approach
which contributes to managing the workforce properly. Management has to provide a
reward to all individual which perform well and compensate them medical treatment.
This will be going to enable to motivate staff and manage workforce properly.
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D1: Appropriate recommendations to show how to improve the delivery of sustainable
performance
Sustainable performance is determined with the help of an effective and efficient workforce. It is
essential for business managers to improve the delivery of sustainable performance at the
workplace with the implementation of theories and factors. Following are certain
recommendations on which Samsung has to work so that improvement in the delivery of
sustainable performance becomes possible:
 The company has to launch a new and modify reward and compensation system so that
association can grab relevant outcome. It is essential for an organization to provide a
suitable reward to all individual of a team by determining their performance and
production system. Samsung can choose this factor so that their business can determine
sustainable performance in a long period of time.
 Training is another suitable aspect on which managers of Samsung require to work. It is
essential for managers to provide on the job training with in-house training to control
cost. Along with this, management of learning and development needs to ensure on a
monthly basis so that all individual can perform better and effective.
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Activity 2
Introduction
Human resource is a very important function in an organization. As there are various
developments each day in the technical and other aspects of an organization, there are various
developments in the human resource aspects of an organization. The report will lay emphasis on
the emerging and recent developments in the human resource. The report will also discuss the
influence of the developments on the human resource function in the organization.
Emerging developments in the HR
To increase the effectiveness of the human resource function, there are various developments in
the field of HR. The developments will help the human resource department of the company to
stay relevant with the day to day activities of the employees which will assist the management to
take effective managerial decisions. The emerging trends will provide assistance to the
management of the business to evaluate the performance of the employees to provide them with
effective motivational techniques and also provide them with appropriate training and
development programs. The emerging developments in the HR are as follows:
 Review and continuous feedbacks: It is very important for the managers of an
organization to review the performance of the employees on a continuous basis. Review
of the performance of the employees in the business will be helpful for the management
to keep a track of the daily activities of the employees (Taylor, et. al., 2015). It will also
be advantageous to eliminate the wasteful activities of the employees to increase
productivity and also have the optimum utilization of the resources of the business. The
continuous review of the employees also makes the employees more accountable for their
duties and responsibilities. When the employees know that they are being observed on a
continuous basis, they behave more ethical and responsible towards their duties. After the
continuous assessment of the activities of the employees, it is equally important to give
effective feedback to the employees. The feedbacks help the employees to improve their
performance and give out their best for the growth of the company.
 Speeding up the performance management system: Most of the leading business uses
this knowledge to develop the potentials of the employees of the organization. The
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performance management system will help the management of Samsung to manage the
performances of the employees and this will speed up the development process of the
employees. This system and knowledge will provide significant changes and
transformation in the organization (Eisenberg, 2016).
 Digital rewards and recognition: The new and innovative trend in human resource is
the digitized rewards and recognition in the organization. The digitized rewards and
recognition are easy to provide to the employees and they are also visible to all the other
employees of the organization which acts as a great motivator to the employees.
 Artificial intelligence in the Human resource: The use of artificial intelligence in the
human resource function of an organization is very helpful for the business. Yes, it is true
that the human-driven human resource cannot be eliminated from the organization but the
use of artificial intelligence will help the management to induce and employ suitable
candidates in the organization without any favoritism and biases. The system works well
and analyses the data of the candidates and the candidates who suit best in the business
are selected as employees of the organization.
 Utilization of online skill assessment: In today’s world everything is done online, for
the continuous assessment of the employees, the online platform can also be sued by the
company. The online skill assessment is an innovative technique to assess the skills and
capabilities of the employees of an organization. The process is time-saving and costs
saving. It includes a very little cost and efforts and provides utmost results to the
business.
 Fitness and wellness to have employee engagement: The engagement of employees in
the organization is really very important for the business. Motivated employees are an
asset to the business. To motivate the employees there are various techniques used by the
human resource to have full engagement of the employees (Komodromos and Halkias,
2016). Fitness and wellness is the area which is focused now by the human resource of
the organization.
Influence in the human resource function
The influence of the emerging trends and development in the human resource on the human
resource functions in the organization. The influences are discussed below:
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