HR Manager Skills: Personal Analysis, Action Plan and Strategies

This report provides a comprehensive analysis of the skills required to become a successful HR manager. It begins with a personal evaluation, identifying the author's strengths, such as communication, time management, and problem-solving, and weaknesses, including multi-tasking and change management. The report then outlines a detailed career action plan, incorporating SMART goals to improve these weaknesses and enhance the author's overall skill set. This plan includes strategies and resources for improving multi-tasking, memory, and change management skills, along with the estimated time required for each. The report concludes by summarizing the key findings and emphasizing the importance of continuous self-improvement for HR professionals. The appendix contains a LinkedIn URL. The report also includes references to relevant books and journals.

Career Viewpoint

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Personal analysis..........................................................................................................................3
Career Action Plan.......................................................................................................................4
CONCLUSION................................................................................................................................1
REFERENCES................................................................................................................................2

INTRODUCTION
Career viewpoint is concerned with setting goals and objectives and then finding the job
accordingly. The career viewpoint of a prospective candidate involves a combination of both
economic objectives and the intrinsic motivation so that the goals and objectives can be
accomplished effectively and efficiently. It is essential for a professional to analyse their field of
interest, passion and skills as it can help in identifying the potential job for them as per their
desire (Gati, and Levin, 2015). Moreover, career viewpoint can also help in identifying the
strengths and weakness of a person so that they can work on it accordingly and also it further
helps in grabbing of opportunities and countering the potential threats. The skills and knowledge
required to become a HR manager include providing training and development, multi tasking,
communication skills, problem solving and change management (Stewart and Brown, 2019).
The current study will emphasize on the comparison between the standard and actual skills
required for a profession and also include a career action plan to achieve these objectives.
MAIN BODY
Personal analysis
As per my personal evaluation I have evaluated that I started my career at a family
restaurant in Bulgaria where I worked as a waiter and bartender for four years and I gained a lot
of experience as dealing with customers also helped my communication skills. Later on, I started
working at a Post Office as an assistant where my job involved packaging and transportation of
letters to different locations in the country. Although, I worked there for an year but it improved
my time management skills to a great extent as there always existed a deadline regarding the
transportation of packaged items. Once again I decided to work at a Coffee shop but this time not
as a waiter but as an assistant where my job required me to manage customers and guests and
also prepare coffee for them. Throughout the years, I switched various jobs in order to gain more
experience from different companies and I worked at Barista and Costa coffee too as a store
manager where my job required me to manage the inventory and to ensure that there is no
surplus or deficit in the total inventory. Also, my improved communication and time
management helped the organization in receiving positive feedbacks and reviews which further
led to profit maximization of the coffee shops. I personally believe all these skills can help me in
becoming an excellent HR manager where I can use my knowledge and hard work and
contribute towards the success and growth of the organization.

 Strengths: My major strengths include good communication, time-management, problem
solving, customer service and decision-making skills. These skills are pre requisite for an
HR manager because it further leads to reduced employee turnover ratio and also
decreases the absent ism rate in the company. It is the duty of HR manager to manage
the employees effectively and efficiently as it boosts their morale and thus it leads to
achievement of goals and objective of the organization. For instance, during my job at
Costa coffee shop I solved various conflicts between the employees and the supervisor by
using problem solving skills. I also used by job knowledge to provide training and
development to new employees which further minimized the errors in their job
performance and reduced the operating cost of Coffee company.
 Weaknesses: The major areas where I need to improve my performance are multi-tasking
and change management skills. Every organization needs to adopt change at some point
during their business and it is imperative for HR managers to motivate the employees to
adopt the changes and to also provide them with proper training and development so that
the changes can be implemented effectively and efficiently. Also, I lack multi-tasking
skills as I get confused while performing dual duties at a single point of time. For
instance, during my job as a waiter in Bulgaria, I often got confused when I received
more than two orders at once which led to distribution of wrong orders at wrong tables. It
also hampered the image of the company because of dissatisfied customers. Therefore, I
am working on my weaknesses in order to become a better HR manager so that I can add
maximum value to the organization where I get appointed as an HR manager.
Career Action Plan
A career action plan is a detailed document prepared by an individual and it includes a
list of all the goals and objectives that they wish to accomplish (De Vos, and Cambré, 2017).
These goals are generally SMART(Specific, measurable, attainable, reasonable and time bound).
The following career action plan will include all the weakness and the areas to improve for being
a Human Resource manager:
Skills Current level Strategies Resources Time required
Multi-tasking Multi-tasking has
been a major
Multi-tasking is
not about working
The best way to
improve multi-
Time taken to
improve multi-

issue for me and
it has affected my
overall efficiency
and effectiveness
to perform the
job. It has also
demotivated me
several times and
I need to work on
these skills as
they are very
important for
timely
achievement of
goals and
objectives. Multi-
tasking skills not
only help in time
management but
also reduces the
overall cost of
operations.
Furthermore, poor
multi-tasking
skills can hamper
the productivity
of all the
employees in the
organization and
can reduce the
growth prospects
harder but
working smarter
because it reduces
the time, cost and
efforts of an
individual
therefore in order
to incubate these
skills I have
decided to
prepare an
adequate plan and
procedure so that
it avoids
confusion during
the time of
performing dual
duties. The multi-
tasking skills can
also be improved
by grouping of
similar tasks and
work at once so
that these duties
can be performed
easily.
tasking skills is
by using digital
technology like
tablets and
laptops as it keep
a data of similar
tasks that are to
be performed
together in order
to minimize the
cost and efforts.
Also, I will read a
lot of intelligent
books and play
brain boosting
games so that my
concentration
level can increase
and I can do my
multi-tasking
duties
appropriately
without
committing any
blunder and
mistake (Kim,
Kim, and Lee,
2016)
tasking skills will
take from 4
months to 6
months.

of the business.
Memory Poor memory is
another problem
that can affect my
performance as an
HR manager
because I have
performed many
blunders in the
past like serving
wrong order at
wrong tables
which is totally
unacceptable and
has affected my
overall
performance.
Therefore, it is
imperative for me
to work on my
memory skills
because being an
HR manager
requires sharp
memory to
perform tasks like
payroll
distribution and
other training and
development.
I can sharpen my
memory by
increasing
concentration
which can be
done through
practising Yoga
and Meditation
daily. Also, I will
keep a detailed
note of all the
tasks to be
performed so that
I don't forget
them.
The resources that
I can use are
keeping a check
list of daily
assigned tasks
and also to
practise Yoga and
Meditation daily
as it will
definitely sharpen
my memory
(Cascio, 2015).
Total time taken
to improve my
memory can take
anywhere
between 2 and 3
months.

Change
management
Change
management is
important if an
organization
wishes to grow
and succeed. It is
the duty of HR
manager to
manage change
effectively and
efficiently
towards
employees by
providing them
with adequate
training and
development. I
need to stop
resisting change
and rather
understand it in
order to become a
successful
manager.
I can improve my
change
management
skills by
analysing the
internal and
external
environment
timely so that the
opportunities and
threats can be
identified in
advance.
Grabbing of
opportunities on
time and
countering of
threats will help
the organisation
in achieving
competitive
advantage.
By keeping a
close check on
the competitors,
performing
market research
and reading
newspapers,
journals and
business
magazines can
help in
identifying
changes on time.
Also, I will
prepare the
employees
regarding change
management in
advance so that it
does not occur as
a shock to them
(Krause, and
Kiewit, 2018).
Time taken to
learn change
management
skills can take up
to 2 to 3 months.

CONCLUSION
From the above study it can be concluded that, there are various skills required to become
a professional HR manager like communication skills, time management skills, multi tasking and
change management skills. It is essential to analyse the individual strengths and weakness in
order to find the suitable job. Also, the weaknesses must be identified then worked upon in order
to become an effective HR manager. Furthermore, it also included a career action plan to prepare
strategies and resources required to improve personal skills adequately.
Appendix
1

Linked In URL
Linkedin.com/in/neli-ivanova-5b696418a/
2

REFERENCES
Books and journals
Cascio, W.F., 2015. Managing human resources. McGraw-Hill.
De Vos, A. and Cambré, B., 2017. Career management in high‐performing organizations: A set‐
theoretic approach. Human Resource Management.56(3). pp.501-518.
Gati, I. and Levin, N., 2015. Making better career decisions.
Kim, S.H., Kim, M.S. and Lee, D.H., 2016. The effects of personality traits and congruity on
customer satisfaction and brand loyalty: Evidence from coffee shop customers. In
Advances in Hospitality and Leisure (pp. 3-33). Emerald Group Publishing Limited.
Krause, M. and Kiewit, M., 2018. Developments, future company profiles, and entrepreneurial
skills in the creative industries.
Noe, R.A and et.al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Stewart, G.L. and Brown, K.G., 2019. Human resource management. Wiley.
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