This report focuses on the development of individuals, teams, and organizations within the context of HR management. It begins with an introduction highlighting the importance of development for maximizing skills and knowledge, particularly in a retail setting like Marks and Spencer. The report then details the appropriate and professional knowledge, skills, and behaviors required by HR professionals, including communication, leadership, and ethical conduct. It further distinguishes between skills needed by HR managers and team leaders. The report also covers personal skills audits, professional development plans, and the differences between organizational and individual learning, training, and development. It emphasizes the need for continuous learning and professional development, and its advantages, such as building employee confidence and facilitating organizational growth. The conclusion reiterates the benefits of training and development in enhancing employee skills and building strong employer-employee relationships. The report concludes with references.
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