BTEC Level 5 Developing Individuals, Teams and Organisations Report

This report analyzes the essential skills, knowledge, and behaviors required for HR professionals, focusing on the context of Hightown Housing Association. It includes an examination of personal skills audits and the creation of a professional development plan to address skill gaps. The report contrasts organizational and individual learning, training, and development, emphasizing the need for continuous learning to enhance sustainable business performance. It also explores how High-Performance Work (HPW) contributes to employee engagement and competitive advantage and evaluates performance management approaches to support a high-performance culture and commitment within the organization. The report draws upon various academic sources to support its arguments and conclusions, providing practical insights into HR practices.

Developing individuals,
Teams and
Organisations
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Contents
INTRODUCTION.......................................................................................................................................3
TASK 1.......................................................................................................................................................3
P1 Determine appropriate and professional knowledge, skills and behaviors that are required by HR
professionals............................................................................................................................................3
P2 Analyze a completed personal skills audit to identify appropriate knowledge, skills and behaviors
and develop a professional development plan for a given job role..........................................................5
TASK 2.......................................................................................................................................................7
P3 Analyze the differences between organisational and individual learning, training and development. 7
P4 Analyze the need for continuous learning and professional development to drive sustainable
business performance..............................................................................................................................8
TASK 3 (Covered in PPT).........................................................................................................................10
P5 Demonstrate understanding of how HPW contributes to employee engagement and competitive
advantage within a specific organisational situation..............................................................................10
TASK 4 (Covered in PPT).........................................................................................................................10
P6 Evaluate different approaches to performance management and demonstrate with specific examples
how they can support high- performance culture and commitment.......................................................10
CONCLUSION.........................................................................................................................................10
REFRENCES............................................................................................................................................11
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INTRODUCTION
An organisation is determining as business unit at which individual are employed and
performs their allotted task so that firm can attain their desire goal as well as target successfully.
In respect of this it is essential for the companies to conduct programmes in so that individual,
team as well as organization development can do successfully (Bellis and Verganti, 2020). It is
essential for all types of organizations small, medium and big as it help in attainment of desire
goal successfully. Organization given for respective project is Hightown Housing association
which is registered in 1967 and they are operating in Hertfordshire, Buckinghamshire,
Bedfordshire and Berkshire. Their aim is to help people who need support as well as care related
to buy or rent a home at the market value. Respective report will include several topics i.e. skills,
knowledge and behavior required for HR professional as well as it also include personal skill
audit, professional development plan and comparison among the individual, organization training
and learning and development .
TASK 1
P1 Determine appropriate and professional knowledge, skills and behaviors that are required by
HR professionals.
In order to being HR professional at Hightown Housing Association, it is necessary to
have as well as improves skills, knowledge and behavior. This will build their career chances to
develop more. An individual ought to consistently try to increase new information skills,
knowledge and behavior to remain in the association for quite a while (Brilingaitė, Bukauskas
and Juozapavičius, 2020). Through securing these traits, they able to attain their desire goal as
well as objective successfully. It improves the efficiency as well as effectiveness of the whole
workforce of the organization. They will get engage as well as creativity through which they can
improve a company’s performance. There are some particular skills, knowledge and behavior
that ought to be obtained by a HR professional and these are given below in respect of HR
Adviser of Hightown Housing Association -
Knowledge Skills Behavior
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Recruitment and selection
process – For a HR Adviser of
Hightown Housing
Association it is essential for
an individual to have
knowledge of recruitment and
selection process. This is so
because through it they able to
advise about best recruitment
and selection method to the
company according to their
requirement and situation.
Recruitment and selection skill
– For respective position it is
essential to have recruitment
and selection skill because
through it they able to hire
right person at the right place
(Cathro, 2020). This will also
help in determining
requirement of specific job
role in effective manner.
Transparency – For a HR
Adviser of Hightown Housing
Association it is necessary that
they need to have transparency
behavior because through it
they able to develop as well as
maintain effective and positive
working environment which
motivate employees and
increase their performance.
Knowledge of English – For
HR Adviser it is essential to
have excellent knowledge of
English in both written as well
as oral ways because in every
organization it is considered as
professional knowledge.
Moreover, it is also essential
because it will help in
interacting with clients and
employees in effective
manner.
Communication skill – For HR
Adviser of Hightown Housing
Association it is essential to
have communication skill
because through it they can
interact with employees in
effective manner as well as it
will also help in understanding
each other perspective in
effective as well as
appropriate manner.
Creative nature – In respect to
being HR Advisor of
respective company it is
essential to be creative as that
will help them in developing
solutions in effective manner
(Chapman and et. al., 2020).
This will also help Adviser
that they always suggest their
company with innovative idea
which helps in attaining desire
goal and objective.
Labour legislation – For a HR
Advisor it is essential to have
knowledge of labour
legislation because through it
they can suggest Hightown
Housing Association best
legal advice which helps in
Problem solving skill – It is
essential for HR Adviser of
Hightown Housing
Association to have problem
solving skills so that they can
understand employees as well
as organization issues and
Solution oriented – For a HR
Adviser it is essential to have
behavior of solution oriented
as that will help in resolving
issues of Hightown Housing
Association in effective
manner through which they
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conducting business
operations and functions
effectively.
provides appropriate solution
which help in attaining desire
goal in successful manner.
can attain their desire aim
successfully.
P2 Analyze a completed personal skills audit to identify appropriate knowledge, skills and
behaviors and develop a professional development plan for a given job role
Personal Skill Audit – HR Adviser
Rating – 1 to 5 (1 is lowest and 5 is highest)
Knowledge Rating Skill Rating Behavior Rating
Recruitment
and selection
process
4 Recruitment
and selection
skill
4
Transparency
3
Knowledge
of English
4 Communication
skill
4 Creative
nature
5
Labour
legislation
3 Problem
solving skill
3 Solution
oriented
4
In order to enhance skills in which I am lacking are labour legislation, problem solving
and transparency I need to develop personal development plan which is mentioned below:-
Personal Development Plan
KSA to be
developed
Activities
required for
development
Time
Duration
Development
monitoring
approach
Assessment
of
development
Detailed
evaluation
Labour
legislation
In order to
enhance
Knowledge of
this I need to
attain classes
which can be
online or offline
under
professional
3 Months In order to
conduct
monitoring of
development
in my
knowledge
related to the
legal
legislation I
By increasing
knowledge
about the
legal
legislation I
able to advice
Hightown
Housing
Association
Senior Legal
Adviser
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person so that I
will develop
knowledge
related to the
legal legislations
in effective
manner.
able can
conduct
online test so
that I can
determine
how much I
increase my
knowledge.
in effective
manner.
Problem
solving skill
In order to
increase
respective skill I
can attain
seminar or
workshops with
the profession as
at that place I can
observe how
others solve
problems in
effective manner.
2 Months In order to
monitor
respective
skill I will try
to resolve
problems of
others and
take
feedbacks
from them so
that I can
understand
gap.
Through
enhancement
in respective
skill I can
resolve issues
of others at
Hightown
Housing
Association
in effective as
well as
appropriate
manner.
Senior as well
as co workers
Transparency In order to
increase
respective
behavior I can
attain internship
under the senior
author because
through that I can
understand how
to be transparent
3 Months For
monitoring I
can attain ask
others for the
feedback as
well as I will
conduct
analysis
through
understanding
By improving
respective
behavior I can
be effective
and
successful
HR Advisor
at the
Hightown
Housing
Senior and
collogues
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always so that
accomplishment
of work will do
effectively.
and resolving
case studies.
Association.
TASK 2
P3 Analyze the differences between organisational and individual learning, training and
development.
Learning is determined as a process or strategy of acquiring or gaining fresh as well as
modified existing skills, value, behavior, preferences and knowledge. There are two types of
learning i.e. organization learning as well as individual learning (Gupta, 2020). In a life of a
person both types of learning plays essential role because it will help them in attaining desire
goal and boosting future successfully. There is difference between the organization learning and
individual learning, which are mentioned below:-
Difference between individual learning and organizational learning
Individual learning
It is considered as capacity as well as capabilities of a person in order
to develop knowledge and plans according to the situation of a
workplace. Through individual learning an individual able to develop
knowledge and skills related to the specific topic which helps in
growth of future. In this a person can increase its skills and abilities
through attending sessions, reading books, guest lectures and many
more.
Organizational learning
It is considered as retention, creation as well as transfer of skills as
well as knowledge within a company which help in overall growth
and improvement of a person along with firm (Kautz and et. al.,
2020). In this learning process information, skills and knowledge is
share among the employees as well as management so that their will
he successful growth of company. In this procedure both manager as
well as leader always prioritized learning so that they can increase
their knowledge, skills and behavior. Through this company able to
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adopt innovative idea which helps in attaining desire goal as well as
objectives successfully.
Moreover there is also difference between training and development, which are
conducted by a company in order to enhance skills, abilities and knowledge of their employees.
Below difference between training and development are mentioned below:-
Basis Training Development
Definition It refers to teaching new skills as
well as enhancing knowledge of
employees.
It is considered as method of
learning and growth by conducting
training (Mazzarol and Reboud,
2020).
Orientation It is considered as job oriented
process.
It is determined as career oriented.
Scope It has narrow scope. It has a broad scope.
Objective It is set of objective which is
related to job.
Its aim is to develop knowledge and
skills of a person.
P4 Analyze the need for continuous learning and professional development to drive sustainable
business performance
Continuous learning is considered as constant growth as well as polishing of existing skill
set as well as knowledge of a staff when is any change occur at the business environment or
change take place in technology. On the other hand professional development is determined as
process of training and learning through which an individual can conduct its overall development
at their workplace or organization (Na, Kunkel and Doyle, 2020). There are several importance
gain through the continuous learning and professional development, from which some main are
mentioned below in respect of Hightown Housing Association:-
 Enhance profit – Through adopting continuous improvement and professional
development plan employees of Hightown Housing Association able to increase their
knowledge, skills and abilities which help them in conducting work proper which leads to
attainment of high profit at potential marketplace. Through this respective company also
able to adopt change which helps in attaining desire target successfully.
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 Improve performance – Through developing plans of continuous improvement and
professional development employees able to increase their knowledge, skills and abilities
in effective manner (Nightingale, 2020). This will directly improve quality of their
performance so that company can attain desire goal as well as objective in effective
manner. In addition to this it will also provide opportunities to employees to get growth
in the career at the workplace as well s outside too.
 Competition – Competition is considered as situation which leads to occurrence of
conflict at the workplace. So when there is continuous improve as well as professional
development plan are conducted at the Hightown Housing Association then employees
feel competitive which leads to situation of conflict. In addition to this it will also impact
on the respective company working environment.
 Better interaction along with customers – In continuous improvement and professional
develop employees experienced several workshops, guest lectures, sessions and so on
which help them in increase their knowledge, skills and abilities successfully
(Nightingale, 2020). In respect of Hightown Housing Association by attending respective
types of sessions or workshop their employees able to know best ways to interact with
customers so that they get attracted.
TASK 3 (Covered in PPT)
P5 Demonstrate understanding of how HPW contributes to employee engagement and
competitive advantage within a specific organisational situation.
TASK 4 (Covered in PPT)
P6 Evaluate different approaches to performance management and demonstrate with specific
examples how they can support high- performance culture and commitment.
CONCLUSION
By analyzing above mentioned points it can be summarized that for every company it is
essential to conduct training and development process for individual, team and organization as
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that will help in increasing knowledge, skills and behavior. Through development program an
organization able to attain their desire goal as well as objectives in successful manner. In
addition to this, for conducting improvement an employee need to determine their strengths as
well as weaknesses by conducting personal skill audit and personal development plan. For
individual or employees it is also essential that they conduct continuous improvement plan as
that will support them in enhancing their skills, abilities, knowledge and behavior in effective
manner. Through HPW employees as well as organization able to enhance their overall
performance which help in attaining desire goal and objectives in successful manner.
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REFRENCES
Books and Journals
Bellis, P. and Verganti, R., 2020. Pairs In Innovation: How Working In Pairs Helps
Organisations To Move Into A New Shared Direction. International Journal of
Innovation Management. 24(03). p.2050072.
Brilingaitė, A., Bukauskas, L. and Juozapavičius, A., 2020. A framework for competence
development and assessment in hybrid cybersecurity exercises. Computers &
Security. 88. p.101607.
Cathro, V., 2020. An odyssey of virtual global team activity in the experiential learning
environment of the Global Enterprise Experience (GEE). Computers in Human
Behavior. 107. p.105760.
Chapman, M. T. and et. al., 2020. Team resilience: A scoping review of conceptual and
empirical work. Work & Stress. 34(1). pp.57-81.
Gupta, D., 2020. ITEM-WISE ANOVA ANALYSIS OF HUMAN RESOURCE
DEVELOPMENT CLIMATE IN INDIAN INFORMATION TECHNOLOGY
ORGANISATIONS. IJRAR-International Journal of Research and Analytical Reviews
(IJRAR). 7(1). pp.458-469.
Kautz, K. and et. al., 2020. Applying Complex Adaptive Systems Theory to Understand
Distributed Participatory Design in Crowdsourced Information Systems
Development. Australasian Journal of Information Systems. 24.
Mazzarol, T. and Reboud, S., 2020. Team Building, Company Leadership and Strategic
Alliances. In Entrepreneurship and Innovation (pp. 355-390). Springer, Singapore.
Na, S., Kunkel, T. and Doyle, J., 2020. Exploring athlete brand image development on social
media: the role of signalling through source credibility. European Sport Management
Quarterly. 20(1). pp.88-108.
Nightingale, A., 2020. Implementing collective leadership in healthcare organisations. Nursing
standard. 35(2).
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