HR Skills Audit, Personal Development Plan and SWOT Analysis Report

This report provides a comprehensive analysis of the skills, behaviors, and knowledge required for Human Resource (HR) professionals, specifically focusing on roles within Virgin Media. The report details the necessary competencies for both an HR consultant and a Training and Development Manager, including communication, leadership, time management, and knowledge of employment laws and training programs. A significant portion of the report is dedicated to a personal skills audit and a professional development plan (PDP), including a SWOT analysis to identify strengths, weaknesses, opportunities, and threats. The report highlights the importance of continuous professional development and offers insights into how to improve skills and performance, ultimately aiming to enhance the individual's and the organization's effectiveness.

Table of Contents
ACTIVITY 1-A....................................................................................................................................3
1) Appropriate skills, behaviours and knowledge required by Human resource professional for
two position in department at Virgin media.....................................................................................3
Activity 1a) ......................................................................................................................................6
2) Professional personal skills audit and professional development plan........................................6

Introduction
Human resource professionals are the people accountable for screening, placing, recruiting and
interviewing workers. They are able to handle employee relations, training, benefits and payroll
effectively. Communication, empathetic behaviour, budgeting skills and knowledge of HRM
software programs are required for HR professional job role. The present report is based on Virgin
Media organization, established in UK and provide telephone, internet and television services in
nation.
Skill audit is very essential procedure for examining and recording skills of person, the main
purpose of conducting skills audit is to identify existing knowledge and skill that company requires
for specific position. Skills audit plays vital role in personal and professional development of an
employee as it help to determine area for improvement that person can improve.
Personal SWOT analysis are an examination of our personal situation by observing the Strengths,
Weaknesses, Opportunities and also the Threats. It is a strategic planning tool, as is helping you a
complete view.
This report justifies personal SWOT analysis, it is the best way used for examination of personal
strength, weaknesses, opportunities as well as threat.
It also clarifies, CPD, it stands for continuing professional development, refer to procedure of
documenting and tracking knowledge, skills and experience that person gain informally and
formally as they work beyond any primary training.
Furthermore, it also justifies PDP, stands for personal development plan, it refers to life long
process, perpetually reviewed, that motive is to facilitate ongoing employability through improving
work place knowledge and required skills.
It is very important to evaluate PDP because it helps to increase capability of person understand
and set their goals. Reflect on personal development plan is also essential as it help to recognize
person success, weak areas and likes.

ACTIVITY 1-A
1) Appropriate skills, behaviours and knowledge required by Human resource professional for two
position in department at Virgin media
Job role no- 1
Name of organization- Virgin
Media
Employee name- Robin
Department- HR department
Job role/ Position- Human
resource consultant
Knowledge Skills Behaviour
 Applicant must have
knowledge about their
industries and
employment related
laws, which make them
able to give right advice
to corporate managers
regarding worker
benefits (Conceição,
Sousa and Fontes, 2018).
 Human resource
consultant must have
knowledge of procedures
and principles for
personnel recruitment,
labour negotiation,
personnel information
systems, compensation
and benefits.
 Person should have
knowledge of
management as well as
 Active listening skill is
one of the skills, HR
professional required
for this job position
within organization.
This skill will be
developed and acquire
with practices. With this
skills HR consultant
give full attention to
what workers are saying
and asking.
 Along with this,
outstanding
communication skills is
also required by HR
professional for
position of human
resource consultant. It is
one of the top ability
that person should have
for this job role.
 HR professional
required positive
behaviour or nature
towards workers for
HR consultant
position. Person
provide support for
managers on absence
problems on workers
basis, transactional
behaviour by HR
consultant would
manage symptoms
more than cause of
absence related
issues.
 In absence of leaders
and manager,
applicant must solve
the problem of
employees, they
always stand by side

business principles
include in strategic
planning, leadership
techniques, human
resource modelling,
coordination of workers
and resource allocation.
 Along with this, HR
professional required
more knowledge for this
position in its
department that helps to
manage day to day
operations effectively.
 Person have better
knowledge of laws, court
processes, legal codes,
agency rules,
government regulations
and executive order.
 Human resource
consultant know how to
provide variety of
specific and general
advice to company.
Applicant is required to
communicate with large
number of people on
regular basis, these
individual work at
varied designations in
company.
 Time management is
the third skills required
for above position.
Among the top qualities
which define a skilled
HR consultant are time
management skills. It is
very essential for
person to extensively
manage time and done
all required work in
timely manner.
 Mentoring and
motivational skills is
also required for HR
consultant by human
resource professional
along with above skills.
of people who are
working together at
same platform in
order to gain
competitive
advantages for Virgin
Media.
 HR consultant
perform advanced,
administrative and
specialized duties in
designated HR
program, applicant is
accountable for
providing high level
support in department
of HR.
 Human resource
consultant must have
flexible work style,
that they can change
according to the
situation and demand
of management to
manage everything
smoothly.

Job role no- 2
Name of organization- Virgin
Media
Employee name- Smith
Department- HR department
Job role/ Position- Training
and development manager
Knowledge Skills Behaviour
 Training and
development manager
must had knowledge of
effective and the best
training programs, in
which one of the best
they will choose to
enhance work ability of
existing employees as
well as new applicant.
 Applicant must have
knowledge how to create
training budget and keep
all operations regarding
their job within it.
 Knowledge of updating
training programs to
assure that department
make the best use of
available resources.
 Person must have
knowledge of workers
performance and human
 Critical thinking skills
is required by Human
resource professional
for T&D manager in
firm (Hidayat, 2018).
 They are able to use this
skill while assessing
sessions and materials.
Person must be capable
to determine the needs
of training of company
and recognize where
improvement can be
made.
 Training and
development manager
should have decision
making skills, which
help them to decide the
best training system to
meet needs of business.
Applicant need to be
able to review
 Training and
development
manager must have
helping nature in
themselves.
 They are able to
identify the
requirement of
people regarding
training and
development.
 Managing behaviour
is needed for this
position according to
HR professional,
because it helps to
manager training
programs and
employees in training
room while providing
training to all of
them.
 Position required

behaviour including
interests and personality
of people.
 The most important
knowledge required by
HR professional for this
position that is
understanding of
principles and
approaches for training
& curriculum design,
instruction and teaching
for individuals or
groups.
accessible training
approaches and select
those that good fit each
program.
 Leadership skills is the
third skill required by
HR professional for
T&D manager. It is
very important for
person to have this skill
because they are often
in charge of workers
and accountable for
many programs.
preferring to work
with co-workers in
department rather
than work alone, and
being personally
connected with team
members on job
within Virgin Media.
 Training and
development
manager position
required maintaining
& establishing
personally
challenging
achievement aims.
Activity 1a)
2) Professional personal skills audit and professional development plan
Skills and Knowledge which I consider to be
essential for my current job role
My ability rating (1-5)
Active listening skill 5
Communication skills 5
Time management 2
Procedures and principles for personnel recruitment
knowledge
3
Knowledge of government policies regarding
employment
1
Knowledge and skills which I consider to
be important for my development /job
role in my future career
My ability rating (1-5)
Critical thinking skills 4
Decision making skills, 2
Leadership skill 3
Knowledge of the latest training programs 1

Knowledge regarding employees
performance level
1
Rating scale-
1 = No current knowledge or skill
2 = Some awareness, but not sufficiently competent to use it
3 = Familiar with and able to use the knowledge or skill
4 = Proficient in the knowledge or skill and able to show others how to use it
5=Expert with a high degree of skill and/or comprehensive knowledge
Personal Skills audit-
Knowledge, behaviour and
skills identified above
Evaluation of my knowledge, skills and
behaviour
1 2 3 4 5
Latest training programs
knowledge
I cannot be able to chose and develop the
best training programs among range of the
latest systems because lack of knowledge
regarding this that effect my job role.
Knowledge of workers
performance level
With the help of personal skill evaluation, I
can determine my current skills, knowledge
and behaviour. Due poor knowledge of
employee performance, I cannot be able to
create and provide appraisal list.
Decision making skills Some time I can take decision but not
effectively as I take time to make decision
and apply in context of employee well fare.
At conflict situation I am unable to take
proper judgement.
Leadership skills I’m able to lead and motivate people as I’m
a very motivated my self, making it quite
easy for me to lead others .

Communication skills I am able to communicate effectively with
my team members and other people, I am
capable to build strong relationship with all
the workers as I have better communication
skills, that help in my further and current job
position (Radosevic, 2020).
Personal SWOT analysis-
 Strength
 I’m able to communicate effectively
with my team members and other
people.
 I am capable to build strong
relationship with all the workers as I
have better communication skills, that
help in my further and current job
position (Radosevic, 2020).
 I’m able to lead and motivate people as
I’m a very motivated myself, making it
quite easy for me to lead others.
 I am able to think logically
 I have critical thinking skills which
makes me able to identify weakness or
strength of alternative solutions.
 Weaknesses
 I cannot be able to chose and develop
the best training programs among range
of the latest systems because lack of
knowledge regarding this that effect my
job role.
 Some time I can take decision but not
effectively because I have short
tempered nature or behaviour in myself
as I take time to make decision and
apply in context of employee well fare.
At conflict situation I am unable to take
proper judgement.
 With the help of personal skill
evaluation, I can determine my current
skills, knowledge and behaviour. Due
poor knowledge of employee
performance, I cannot be able to create
and provide appraisal list.
 Time management.
 Poor collaborative parctices.
Threat-
 Due to lack of knowledge regarding
staff performance, I think I cannot be
Opportunities-
 Technology development give the best
opportunity to me that I can use to

able to develop proper employee
appraisal list, it threatens me to lose my
job in company for which I want to
work for longer.
 I am afraid that I cannot be able to
manage number of staff members in
workplace due to poor knowledge of
current training programs or methods.
manager my work as well as
performance of my staff efficiently.
 By acquiring Information about the
latest training and development
methods, I can do my job and apply for
further as role of training manager.
PDP plan

Personal Development Plan (PDP)
What are my
objectives?
(short & long
term)
Success criteria What activities/actions do I
need to undertake to
achieve my objectives?
Implementation –how activities
will be applied to achieve
objectives
What
support/reso
urces do I
need to
achieve my
objectives
Target date for
achieving my objectives
Time
management
It is very essential for me as
it will help me improve my
overall performance
In order to achieve this I
will have to plan early and
keep checking the time as
well as the progress.
Planning on getting to bed
early and wake-up earlier so I
can plan every day smoothly
Just a good
watch, and
commitment
.
20/03/2020
My short term
objective is to
overcome short
tempered nature
or behaviour in
my self
It is very essential for me to
overcome short tempered
behaviour, with the help of
improving this weak point I
can perform effectively and
work with my team members
without losing my passions.
It helps me to become more
empathetic, allow me to
build better relationship with
family and friends.
In order to achieve my
short term objective, that
is to overcome my short
tempered nature, I will
take a deep breath and also
take a time to remove
myself from specific
environment or situation. I
had to do medication, that
help me a lot in context of
my problem. Exercise in
themselves is the best way
for short tempered
reliever, as my body
releases endorphins as I
walk.
At early in the morning, I
decided to give some time for
exercise yoga and medication
daily.
Medicines
in some
cases, and
time
to exercise
or practice
yoga
01/03/2020
My long term
objective is to
gain knowledge
of workers
performance.
By achieving this objective, I
can manage knowledge
properly in regard to staff
performance. When I gain
information and knowledge
of my workers activity, I can
be able to develop the best
appraisal format without
making any differences.
Self monitoring is my
action which I need to take
to gain knowledge of staff
performance. It helps to
provide quick
understanding of people
abilities.
I decided to begin self-
monitoring process, it allows
me to monitor staff
performance.
Lots
of reading
materials
and some
practice.
01/04/2020
My another long
Without getting knowledge
of the latest training
Market analysis is my
action which I need to
After consulting with my team
members, I start to conduct
Some
Market
31/02/2020

term goal is to
acquire
knowledge of
training and
development
methods or
systems.
methods, no one can enhance
staff performance, so it is
very important for me to
achieve my long term
objective(Mustofa, 2020).
With the help of taking
information about current
development training
programs and methods
available in market I can
build strong and professional
team who are able to beat
competitors through their
hard work abilities.
undertake in order to get
knowledge about training
methods in trends, which I
will used to train my
workers in company.
research. analysis
and lots of
practice
as well as
reading
materials.
To improve
collaborative
practices
It helps to completed work
on time and makes me able
to work in team.
Working with other team
members.
Taking equal participation in
team work
Take
suggestions
from
experience
person.
15/02/20

Reflective statement
What I expected to learn?
I have expected to learn how to manage my time better, as well as how to overcome short tempered nature or
behaviour in myself, to gain knowledge of workers performance and also to acquire knowledge of training and
development methods or systems.
What I learned?
I have learned that time management is very essential for me as it will help me improve my overall performance
Also is important that I learn to overcome short tempered behaviour, with the help of improving this weak point I
can perform effectively and work with my team members without losing my passions. It helps me to become more
empathetic, allow me to build better relationship with family and friends.
By achieving this objective, I can manage knowledge properly in regard to staff performance. When I gain
information and knowledge of my workers activity, I can be able to develop the best appraisal format without
making any differences.
Without getting knowledge of the latest training methods, no one can enhance staff performance, so it is very
important for me to achieve my long-term objective (Mustofa, 2020).
With the help of taking information about current development training programs and methods available in
market I can build strong and professional team who are able to beat competitors through their hard work abilities.
What I will do differently?
I would start all these activities sooner as they were very important.
Action and next steps
In order to achieve all this, I will have to plan early and keep checking the time as well as the progress.
In order to achieve my short-term objective, that is to overcome my short tempered nature, I will take a deep
breath and also take a time to remove myself from specific environment or situation. I had to do medication, that
help me a lot in context of my problem. Exercise in themselves is the best way for short tempered reliever, as my
body releases endorphins as I walk.
Self monitoring is my action which I need to take to gain knowledge of staff performance. It helps to provide
quick understanding of people abilities.
Market analysis is my action which I need to undertake in order to get knowledge about training methods in
trends, which I will used to train my workers in company.
Conclusion
From above analysis, it has been analysed that at initial stage I had some weak points and threat that affect my
performance, but with the help of professional development plan, I set my short and long term objectives clearly
and take appropriate actions regarding it, that helps to achieve my objectives in effective manner.
My learning experience throughout PDP is amazing, I learn how to gain knowledge of employees performance,
training and development methods and most essentially ways to reduce short tempered behaviour.
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