HR Management: Developing Individuals, Teams, and Organisation Report

This report delves into the critical aspects of Human Resource (HR) management, emphasizing the skills and knowledge essential for HR professionals. It examines the importance of continuous performance development, skill maintenance, soft skills, and the adoption of effective policies and strategies. The report includes a personal skill audit for an employee, Jane Cambridge, highlighting her strengths and weaknesses, and proposes a development plan to improve her negotiation and technological skills. Furthermore, it differentiates between individual and organizational learning, underscoring their interconnectedness and their roles in organizational growth. The report also discusses various approaches to performance management, providing a comprehensive overview of HR practices aimed at fostering employee engagement and competitive advantage. This report offers valuable insights into developing individuals, teams, and the organization as a whole.

Developing Individual,Teams And
Organisation

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK...............................................................................................................................................1
P1 Various skills as well as knowledge required by HR professional........................................1
P2 Analysis personal skill audit for employees..........................................................................2
P3 Difference between personal as well as organisational learning..........................................5
P4 Need for continuous learning and professional development................................................6
P5 Distribution of HPW regarding employee engagement and competitive advantage.............8
P6 Different approaches of performance management...............................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Human Resource management play most important role in every company as it control
and manage all operational activities of organisation. HR department have responsibility of
hiring best as well as suitable candidates for the firm so that they accomplish goals and
objectives in most effective and systematic manner. They must be ensure that they hire talented
and skilled persons so that they adapt culture of organisation easily and assist to achieve high
growth in competitive market place (Zepeda, 2012). It is analysed that enterprise organise
various training and development seasons for the staff members so that they can work in proper
way. In this report important of HR will be explained and also, analysis on personal skills will be
done. Apart from this, personal development plan will be develop to highlights the role of high
performance working in the organisation. Apart from this, various approaches of performance
management is discussed in this.
TASK 1
P1 Various skills as well as knowledge required by HR professional
It is very important that human resource department of different company should perform
effectively to gain competitive advantages and success in market place. They have big role and
responsibility in any enterprise. They play many roles such as training, interview, recruitment,
selection, negotiation in the salary and many more. It is not important that all the HR
professionals of companies have same type of skills as well as knowledge because there are
many different situations which require different kind of skills and abilities. Following are some
skills, knowledge and behaviour which is must needed in the staff member of human resource
department:
Assist in Continuous performance development: It help employees for getting right
position in the company where they can monitor and manage all their activities and task. This
process help manager for developing all suitable staff member for satisfy their wants and
demands in systematic manner. This will help in gaining the confidence level through which
company can accomplish high growth and development in the market place(Van Driel and Berry,
2012).
Ability to maintaining skills and knowledge: Every organisation has different cultures
and power which should be followed by ever staff members to handle work properly at work
1

place. This will help in controlling and enhancing the skills as well as abilities of employees
which is must for doing professional work in the firm.
Soft skills: HR manage use their all skills as well as knowledge to perform all basic
activities and functions of enterprise in effective and proper manner to achieve high profitability.
It is responsibility of HR manager to develop and enhance the skills and abilities of all
employees so that they can manage their work in appropriate form.
Adopt effective policies and strategies: To understand all the operational functions of the
organisation HR manager applied effective policies and strategies at work place which will result
high financial profit. They should assist in developing strong strategies and policies that required
to accomplish retaining staff members for long time period. They has solution and idea for
dealing effectively with difficult issues and problems which occurs during the production process
in the company. HR manager of firm perform many task and activities which help in achieving
high level of profit in competitive market place (Rao, Savsani and Vakharia, 2012).
Power to solve problem as well as issues: HR manager have duty and responsibility to
discuss all the problems of employees related with wages and salary for the advantage of an
employee. HR mainly focus to hire talented and skilled person who can easily adopt culture of
organisation and also work in proper manner.
Recruit talented employees: The main responsibility of HR manger is to hire suitable and
talented candidate in the firm which help in accomplish high growth as well as success in
competitive market place. They also take feedbacks and reviews of employees in regular basis
regarding the working environment, salary, facilities and so on.
Provide proper training sessions: It is one of the most important requirement of
company is to provide suitable training and development sessions to staff members which help in
enhancing their skills and abilities. Through this, employee can perform well in their task and
activities which will result high profitability and growth.
P2 Analysis personal skill audit for employees
Because of certain abilities and skills Jane Cambridge got high success in getting a
position in the department of Human Resource. But it is analysed that there are some qualities
and skills which required to be developed in her personality. If employees will performing well
2

at work place it will impact the performance of company. The personal skill audit of Jane
Cambridge is mentioned below:
Strengths: Organisation accomplish its desired goals and objectives effectively in certain
time period by using its strengths. It determined that Jane's work has been spectacular in last two
years. She has developed command in legislations framed by government body to ensure that
firm does not face any kind of legal difficulties (Pan and Franklin, 2011). She has good
communicational skills through which she solve all issues and problem of employees by
communicating with them on regular basis.
Weaknesses: For every HR manager of enterprise it is essential that they should have
various skills and abilities to achieve high growth and development in market place. Negotiation
skills is one of them which is must to have by HR professionals. Jane Cambridge has average
negotiation skills due to which company can transfer her to the recruitment area. Also, she have
less knowledge of new technology tools and methods which include various learning software by
using them, company can gain high competitive advantage.
S. NO. LEARNIN
G
TARGETS
CURRENT
PROFICEN
CY
DESIRED
PROFICE
NCY
DEVELOP
MENT
OPPORTU
NITIES
PROCESS
USED FOR
ANALYSIN
G
SUCCESS
TIME
PERIOD
1 To modify
her
negotiation
skill.
Jane
Cambridge
lack in
negotiation
skill due to
which she
fail in
deciding the
appropriate
salary of
newly hired
employee.
Develop
the
required
skill and
hire
employees
by taking
care of
profit of
organisatio
n as well as
employers.
By
attending
proper
training
session it
can be
improved .
For this she
can take
help of HR
who has
good
She can
solve
conflicts
which arises
at work
place in
particular
period of
time which
will provide
her idea for
improvemen
40 weeks
3

experience
in
negotiation
strategies.
t.
2 Communica
tion
She has very
good skills of
communicati
on and easily
known what
staff
members
wants from
employers.
She is not
using any
kind of
modern
technology
of
delivering
her
message to
the staff
members.
Nether is
use concept
of video
calling and
social
media sites.
There can
be more
improvemen
t in the skill
of
communicat
ion ability
with the
help of new
method of
learning.
Feedback
and review
can be taken
from staff
members
where she is
applying her
skills.
20 weeks
3 Multitasking She is
experienced
with the laws
which
framed by
government
and she
know about
all policies
Develop
high skilled
talent by
the
interviewee
s.
Through
adopting the
concept of
job training
the skills of
multitasking
can be
developed.
With the
The
employees
which hired
by her in
and remain
there till
one year
then it will
success.
17 months
4

and laws
what are
followed by
the
organisation.
help of
concept of
job training
various
skills of
multitasking
can be
enhanced.
P3 Difference between personal as well as organisational learning
Individual Learning: It is must to learn by every individual in the organisation. This will
improving and increasing capability as well as ability of person which provide development in
his career. Learning help in gaining proper knowledge and skills which is used at work place to
accomplish desired goals and objectives in certain period of time (Macdonald and Poniatowska,
2011). HR of the firm can hire employees on the basis of capability, ability, skills, behaviour,
attitude and quality which used in controlling and managing all operational activities within an
organisation. also recruit those individual who have excellent knowledge, experience and skills
of dealing with various kind of customers in market place.
Organisational Learning: This activity assist in holding, creating and transferring
knowledge in the company. With the help of this, organisation will gain high growth as well as
success in the competitive market place. It is that learning which help in increasing skills,
knowledge and so on regarding the goals and objectives of the firm. The both organisational and
individual learning are connected with each other in systematic manner. Both play very
important role in growth and success. It is responsibility of HR to provide all appropriate
information related with products and services to customers in appropriate form. Enterprise must
share vision as well as mission with its all staff members because they will assist in achieve that
desired objectives and goals in fixed time period.
Elements Organisational learning Individual learning
Self improvement For own learning, it is
significant to use proper
source which help in better
Self learning is important for
individual for increasing
required skills as well as
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improvement in reputation and
growth of the firm.
knowledge. Also, use various
different methods such as
seminars, meetings, internet
study and conferences.
Equality It is must for every company
to treat each and every
employees equal and provide
same benefits to them.
An person can manage and
control equality process in the
firm among other employees.
Share vision It is most important duty of
organisation is to share its
vision and mission with all
staff members at work place so
that they can assist in
accomplish desired goals and
targets.
An individual can share career
vision with manager who help
in achieving top position in the
company.
Purpose Organisational learning help in
sharing various important
knowledge and skills in the
firm.
Main purpose of individual
learning is to provide proper
information and knowledge
about the organisational goods
and services.
Group learning Team learning play very
important role in
accomplishing set target and
goals for the company.
Together work is essential for
individual for improving
required knowledge and skills
in the organisation.
P4 Need for continuous learning and professional development
Company can not maintain its stability in market place for long period of time without
continuous modification in their abilities, skills and knowledge . It is most important for an
enterprise is to analyse its barriers in success and growth. In big enterprises, it is large number of
chance for create complication in controlling and managing employees at work place. The
organisational structure is totally depends on size of the company. The employees of works for
6

increasing creative and innovative ideas for products which help in removing conflicts and every
new problems from all activities and practices (Little, 2012). Proper training and development
session help in achieving desired goals and objectives in better way. It includes various new
application and high technology. Every employee play very essential role in the company for
acquiring highest return on financing by optimum level of utilisation. play significant role in
maintaining its planning and strategies on regular basis to accomplish required target and goals
in effective and systematic form. On the other side, continuous learning help in increasing skills
and knowledge of employees which help them in their task and work, which will result high
profitability and productivity in competitive market place. There are some approaches which
assist in professional development are as under:
Conferences and seminars: It is most effective method which help in increasing skills,
confidence level and knowledge among employees by attending some seminars and conferences.
This method assist in sharing thoughts, views and ideas of individual in front of many audience.
In this people talk about development plan which help organisation to achieve high growth and
success in market place. This will help works in increasing their skills and abilities about new
learning and technology through which they can perform well in the firm (Huang, 2014).
Through attending various conferences and seminars the confidence level of worker increase.
Coaching: This approach provide regular class and instruction on the basis of
fundamental to employees that will required for doing particular kind of work. Is not manageable
for any firm to create seminars class on regular basis. So, coaching is best method for learning
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Illustration 1: Professional development skills, 2017

new skills and knowledge in high level. There are many courses includes in coaching such as six
sigma, SAP training, communication improvement classes and SPSS training etc. After finishing
these courses firm will provide sessions documents to employees for learning thing and getting
knowledge for their growth and development.
On the job training: This method of approach provide proper training to employees
according to their requirement on the job time period. In this professional work allotted to
workers through which they get chance to learn the various way to handle the issues and
problems of new knowledge and techniques. This method take low investment amount as
compare to other methods of training.
TASK 2
High performance working contributes to competitive advantage and various ways of
collaborative working
With the help of High performance working the performance of company can be
improved in effective and systematic manner. This will help in increasing confidence level in the
employees so that they can perform well at work place. With the acceptance of reward system
the workers can be motivated easily so, it is responsibility of management to ensure that all
proper needs and wants of the staff members are met (Flint, Zisook and Fisher, 2011). The
highly focus on the employees engagement through which company became loyal with its
customers. Through HPW organisation can build strong relationship bond between employees
and employers. It will help in reducing conflicts which arises between managers and workers. It
also ensure that enterprise will perform its all operational activities and task in smooth running
which provide high competitive advantages to the firm. It help in resolving all types of issues
and problems related to work in the organisation. Organisation can frame good working culture
at work place with the help of HPW so, that employees can perform well without any
disturbance to achieve desired goals and objectives in planned form. When the workers will be
given more power they feel more valued in the firm and will put more focus on accomplishing
target and goal in certain period of time. This also reduce work load from the HR at which
increase confidence level in worker that they can now free to perform task according to their
styles. High performance working culture can increase the level of profitability as well as
productivity if there is coordination between the managers and employees (Barber, 2012). With
the help of strong planning and effective strategies organisation can easily achieve their desired
8

goals and also high competitive advantage. The performance of company improved because of
continuous learning of skills and knowledge by employees. Suitable working hour play crucial
role in high performance working through which company can maintain stability in competitive
market place. There should be reward system and incentives provided by firm to employees on
the basis of their work performance at work place (Esposito, Berlin and Lal, 2012). This will
encourage them to work more in effective way which will result high competitive advantage and
high financial capital. With the help of effective communication process it can be ensured that all
the staff members can share their views, feedback and suggestions to the management to
accomplish high growth and development. This will decrease the disputes which arises between
the workers and employers in the organisation. High satisfaction level of employees will increase
the performance as well as profitability of the enterprise in well planned manner.
Performance management is a process through which company can improve its
performance in business market place which include reviewing, monitoring and setting a
effective plan. Through this can analyse performance of staff members which help in increasing
their lowest performance into highest level at work place (Eliot and Turns, 2011). There are
many approaches which used by firm to enhance the skills and abilities of employees so that they
can help in achieving desired target and goals of the organisation. Manager of motivate
employees so that they give full contribution in achieving high growth and success of company
in competitive market place in effective and systematic form. Company recruit some people from
different department of organisation such as production, finance, human resource and marketing
which help in increasing high performance working in the enterprise. It is duty of management to
improve the personality, skills, attitude and knowledge of employees so that they can execute
their work practices in most effective manner to achieve best result. There are many other factors
which can assist in improving brand image, reputation and growth of firm in market place.
Collaboration play very important role in creating high performance culture within the
organisation. The company provide many products as well as services at very low price at the
festival time to their customers. This will result high sale, revenue and competitive advantages to
the firm. Organisation take feedback and views from their customers on regular basis this will
help enterprise in strategy making process for the development of goods and services in
competitive market place. There are many approaches used by firm for encouraging employees
to work more according to their ability and capability so that they accomplish high profitability
9

and productivity. Behaviour approach help organisation through which they will focus on the
behaviour of all employees towards their task and activities at work place. Firm can easily
evaluate performance of workers through knowing their attitude towards work which is
performed in the firm. This is one of the oldest approach which is used by company for
improving their growth and success level (DuFour, and DuFour, 2013). With the help of
Comparative approach any firm can measure its performance by comparing with any other firm.
This approach is used by in their organisation. This will assist in measuring performance of
employees on daily basis according to their work. Company can achieve its desired target and
goals effective and systematic manner by using this approaches in their working environment.
Attribute approach is most famous approach in the organisation. By taking help of this, manager
can evaluate performance of employees in the organisation by comparing final outcomes with set
standard. will take appropriate decision for enhancing the performance of workers at work place
so that they assist in achieving high profitability and growth in competitive business market
place (Darling-Hammond and McLaughlin, 2011).
CONCLUSION
From the above project report it has been it has been concluded that organisation can gain
high competitive advantage with the help of continuous learning process at work place. For
increasing growth level in business professional development is must so that all operational
activities perform in well planned manner by employees. It is responsibility of HR to provide
appropriate training and development sessions to workers according to their need of
improvement . They encourage employees to accomplish goals and objectives of firm in
effective and systematic manner. HR control and manage all activities as well as practices of
organisation which assist in accomplishing high profitability and productivity in competitive
market place. High performance working provide competitive advantages and assist in reducing
conflicts which occur between manager and employees. Company can develop various skills and
knowledge with the help of professional and personal plan which will result high growth and
financial profit.
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