Report on Developing Individuals, Teams, and Organizations: HR Skills

This report provides a comprehensive analysis of the essential skills and professional knowledge required by human resource professionals to effectively develop individuals, teams, and organizations. It defines the importance of a professional development plan, analyzing skills and knowledge gaps within a specific job role. The report differentiates between organizational learning, training, and individual learning, highlighting their respective roles in employee development. Furthermore, it emphasizes the need for continuous professional development to sustain business performance, exploring the impact of high-performance working on employee engagement and competitive advantage. The report also examines various approaches to performance management. The report uses Whirlpool as a case study to illustrate the practical application of these concepts, analyzing skill requirements and development activities within the company.

DEVELOPING
INDIVIDUALS, TEAMS AND
ORGANISATIONS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................................3
P1 Description on appropriate skills and professional knowledge required by human resource
professional to make the all work effective.............................................................................................3
P2 Define professional development plan to give the specific job role by analysing proper skill and
knowledge among individual...................................................................................................................4
P3 Analysing the difference between organisation learning, training, development from the individual
learning....................................................................................................................................................7
P4 Determining the need of continuous professional development for sustainable business
performance. .........................................................................................................................................8
P5 Understanding the role of high performance working in employee engagement and competitive
advantage..............................................................................................................................................10
P6 Approaches to performance management.......................................................................................11
CONCLUSION.............................................................................................................................................12
REFERENCE................................................................................................................................................13

INTRODUCTION
Team performance is considered as critical part for every business firm because it assist
in meeting key goals and objectives. It has been noticed that through continuous improvement in
team work the overall performance of business entity can be advanced in critical manner. With
an effective and dynamic team development the operational values can be well maintained in
order to have professional development. In addition to this, it can be said that team performance
also allows business entity to have advancement in profit margin ratio as well as work
productivity. The help of this kind of activity film is able to achieve higher amount of
profitability to bring the desire result. The human resource manager of the firm should take
effective steps in order to analyzing the skills. It is necessary for organization to ensure that
activities are employed properly so that individual performance development can also benefit
business. Present report will analyse the different aspects which are associated with the working
of Whirlpool. It means report will assist in analyze diverse skills which are essentially required
in order to meet the proficiency level. Also, the significance of development plan can also be
understand properly through application of diverse development activities in Whirlpool.
P1 Description on appropriate skills and professional knowledge required by human resource
professional to make the all work effective.
Human resource management plays a critical role in success of every organisation because
it allows to ensure that workforce skills are well managed. With an improved focus on skills
development the human resource department of Whirlpool can easily motivate workforce to
perform diverse activities in professional manner. In addition to this, it can be said that human
resource department professional is accountable to have specific development of workforce. It is
because the allocation of responsibilities to such professional are like staffing, training, skills
evaluation, etc (Barcham, 2011). It clearly indicates that HR person is accountable to meet the
workplace standards with creating positive environment for the employees.
In addition to this, it can be said that HR professional also need to focus on self-believer
technique. It is essential because if HR person is not confident and motivated then it will not
allow him/her to motivate employees. It might create an issue in terms of long term
sustainability. It means the attitude of accomplishing tasks in positive manner will assist in
enhancing the morale of workforce. Along with this, unique and decisive thinking is also
necessary to consider so that goals and objectives can be accomplished. By having an innovative

thinking the diverse factors related to workplace can be analyzed in desired manner (Caruso and
Salovey, 2014). It will also allow to have appropriate observation in context to diverse activities.
It helps in effective selection of strategies so that long term opportunities can be selected for
better performance of Whirlpool. Skills in respect to decision making is also necessary so that
better decisions can be taken into account for dealing with diverse workplace situations. It has
been witnessed that if person is having effective decision making skills then it will allow to
ensure that better decisions are being taken in order to resolve diverse issues.
Communication skills also need to be optimistic so that better relation can be maintained
with diverse teams within organization. If HR person of Whirlpool is good at communication
then he can easily make understand employees about organizational policies. Also, by having a
continuous improvement in communication skills the professional can have effective sharing of
information so that operational values can be well maintained. It will also allow to increase the
active participation in various organizational activities (Clarke and Chen, 2007). HR
professional active participation in various activities will allow to promote positive environment.
It also assist in improving motivation among employees and make them feel valued for the
organization. Such kind of practice allow employees to have efforts in motivated manner so that
better opportunities can be created for business entity.
Moreover, skill to influence behavior is also a critical aspect which need to be referred
properly so that better outcome can be attained. With a help of such practice the person can
easily influence employee behavior at workplace and motivate them to have efforts in collective
manner. It assist in developing positive work practice in Whirlpool and ensure that goals are
accomplished in professional manner. Along with this, HR person should have courage to take
challenge in any kind of activities (Cunill, 2016). It will allow to take bold actions which can
improve overall performance of firm and lead business to impressive level of success.
Observation and analysis skills will allow to have effective framing of policies and procedure
which can facilitate in improving performance of Whirlpool.
Curiosity
Are you actively interested in what’s going on around you? Are you always looking for better
ways of doing things? A questioning attitude and willingness to learn can be very valuable in an
HR role. You will continually be looking for ways for you and your colleagues to work better as
individuals and collectively.

Decisive thinker
Being able to analyse and understand data and information quickly is important. As part
of that you should be able to arrive at robust, defendable views. Whether you are looking at the
financials of an organisation or project success indicators you should be able to apply any
information, insights and knowledge in a structured way and propose practical options based on
the best available evidence.
P2 Define professional development plan to give the specific job role by analysing proper skill
and knowledge among individual.
In order to have effective development of skills the management of Whirlpool need to
focus on diverse activities. By having an effective consideration of skill development techniques
the skills and knowledge among members can be advanced. With effective analysis on personal
skill and knowledge it can be ascertained that individual able to earn desired profitability. It is
necessary for management to have promotion of innovative thinking so that key measures can be
taken into account (Cunill, 2016).
S. N Learning
objective and
goals
Current
proficiency
Target
proficiency
Development
opportunities
Time scale
Technologic
al skills
It is essential
for human
resource
manager of
Whirlpool to
have
consideration
of diverse
steps that can
improve
learning. It is
Professional
is not good at
technological
skills which
affect the
overall
development.
It is necessary
to consider
activities that
can advance
To
development
advanced
technical
skills which
can improve
the
performance
of
organisation.
It is necessary
for
professional
to have
development
of skills
through
participation
in various
seminars and
conferences
4 months.

significant to
provide
effective
learning so
that overall
activities can
be performed
in desired
manner.
skills. regarding
technological
skills (Liu
and Fu,
2016).
Skill for
planning and
organizing
Human
resource
manager of
Whirlpool
also need to
have focus on
development
of
frameworks
and policies
so that proper
planning can
be
accomplished.
Also
systematic
process need
to be followed
in order to
have
accomplishme
nt of diverse
HR person is
good at
planning
which allows
to have long
term
sustainability
(Barcham,
2011).
To improve
the learning
regarding
planning
activities so
that work
performance
in terms of
planning can
be advanced
and lead
business to
better
success.
It is necessary
for
professional
to focus on
coordination
skills
development
so that
planning
activities can
be improved.
With a
consideration
of such
measures the
performance
can be
improved.
5 months.

activities.
Leadership
skill
Development
of leadership
skills is also
necessary to
refer because
it allows to
have better
development
of skills.
Overall
performance
can also be
improved
through
developing
leadership
skill among
employees.
Professional
is facing few
issues in
terms of
leadership. It
also impacts
the overall
development
of employees
and create
workplace
issues.
To advance
leadership
and
managerial
skills so that
corrective
measures can
be taken into
account for
sustainable
development.
Professional
can have
participation
in various
team
activities in
order to
employ
leadership
skills.
Practical
workshops
can also be
attended by
HR in order
to have
continuous
development.
4 months.
By having a continuous development in diverse skills the HR professional can advance the
overall performance and lead business entity like Whirlpool to impressive level of success.
Along with this, it has been noticed that workplace issues can also be overcome in terms of
leadership through having development of leadership skills. Also, the most important skill that is
required by me is coordination. With an assistance of this, overall performance in terms of team
management can be resolved with an improvement in coordination skills (Cottrell, 2010). Proper
training need to be provided so that better outcome can be attained for sustainable opportunities.
P3 Analysing the difference between organisation learning, training, development from the
individual learning
Learning can be considered as process that allows to have improvement in competency of
person so that overall development can be advanced. It is necessary for HR professional to have

effective consideration of skills development and experience advancement so that better
opportunities can be attained. In addition to this, it can be said that individual learning is
considered as process in which a single person focuses on development activities with an
association of external sources. It has been noticed that individual learning allows to have better
opportunities in respect to skills and knowledge (Dixon, 2013). On the other side, organisational
learning can be referred as process in which collective development of employees is being
promoted. By having an effective consideration of systematic process the issues in terms of skills
development of various employees can be resolved. Also, organisational learning helps in
promotion of collective working. In this, employees attend training process to gain common
skills so that better assistance can be offered to overall development. Another major difference in
both the learning is that the individual learning subject depend upon the choice of person while
the training provided in entity are concerned with the organisation and its performance. Such
aspect indicates that better opportunities can be attained in order to lead business firm towards
impressive level of success (Edcon Publishing, 2007).
Other than this, individual learning program is mainly designed with a motive of person
skills development. But in organisational learning program the needs of organisation is being
taken as key aspect of development. By having an effective development of diverse training
program the significant learning can be promoted within organisation. Workshops can be
organised with a help of experts so that goals and objectives can be accomplished. In addition to
this, it can be said that learning program allows to have effective professional development so
that corrective measures can be taken into account. Diverse learning theories are present which
can be employed in reference to promote individual learning (Fowlie, 2009). With an application
of Vark system the individual can easily analyse personal skills so that corrective measures can
be taken into account. On the basis of evaluation the decision in respect to individual learning
need to be referred. However, in order to have promotion of organisational learning the
application of Kolb’s model and Mumford model can be taken into account. Such kind of model
application allows to improve the characteristics development so that better assistance can be
offered to long term sustainability.
In addition to this, it can be said that individual learning only provide benefits to the single
person but organisational learning allows to meet common goals in desired manner. It means
with a continuous development in organisational learning process the business entity like

Whirlpool can have better opportunities in terms of professional development. Along with this,
organizational learning will also promote the knowledge about operational values which are
associated with the vision (Haccou, 2016). It has been witnessed overall development in regard
to sustainable operations can be taken into account properly.
P4 Determining the need of continuous professional development for sustainable business
performance.
Whirlpool is one of leading consumer goods provider in the market and offers wide range
of products and services. In order to have effective operations the company needs skilled team so
that key standards can be well maintained. Along with this, key values in terms of team
management need to be referred properly. It has been witnessed that overall development in
terms of professional values need to be well maintained so that long term opportunities can be
attained. Through improved focus on sustainable development of skills the operations can be
advanced. Continuous development pay attention to the changes and latest trend which is
beneficial for attaining better knowledge about diverse factors (Chen and Huang, 2007). Also,
the promotional values in terms of proficiency need to be advanced within Whirlpool so that
performance can be improved. It is also necessary to promote collective working so that better
outcome can be attained. One of the key need of business entity is to have better control over
retention rate and employee turnover so that sustainable business performance can be taken into
account. Workforce coordination and efficiency is also an issue which need to be improved so
activities that can resolve such issue is also a key need of business firm (Cohen and Bodeker,
2008).
In addition to this, it can be said that management of Whirlpool need to focus on work
efficiency advancement. By having a reference of development plan the employees skills in
terms of operation can be improved. Also, the development in term of work competency can be
advanced properly. An efficient employee will be able to understand it more properly and will
also provide prominent result. This will also help in enhancing the overall skill of organisation.
In order to have better work efficiency the business entity also need to focus on improvement in
standards and framework so that sustainable values can be taken into account. Along with this, it
is also necessary for management of Whirlpool to have advancement in employability skills so
that key measures can be accomplished (Conrad and Poole, 2011). In order to have better

employability skills the management need to organize training in respect to time management.
By having a better proficiency skills the business firm need to advance the work performance. In
this respect, day to day activities monitoring can also be employed. With an effective
consideration of such values the overall development in terms of work management can be
accomplished. It is also necessary to improve the recruitment and staffing standards. By having
an improvement in such values the overall work practice can be advanced. It will assist in
controlling of cost factor so that better outcome can be attained. Along with this, transactional
process can also be advanced so that long term sustainability can be advanced. If selection of
candidate is appropriate as per key needs of business firm then it would be considered as value
which can improve overall performance (Deci and Ryan, 2008). In addition to this, it can be said
that work process need to be streamlined so that better opportunities can be promoted within
business.
It has been witnessed that dynamic team roles model also need to be employed within
Whirlpool so that overall development can be advanced. If teams are not having collective
working then it might be possible that overall values in terms of sustainability will be influenced.
Through collective working the work efficiency can also be improved. Training on the basis of
needs of employees need to be advanced. Motivational techniques application is also essential so
that better outcome can be attained (Van Engen, 2013). Belbin team role will allow management
of Whirlpool to ensure that all kinds of skills are being developed properly among members.
Also, application of responsibilities can also be advanced within organization so that long term
sustainability can be promoted. In order to have better employee retention the business firm need
to advance the morale among members. It will facilitate business entity to improve the overall
performance and ensure that goals and objectives can be accomplished properly.
P5 Understanding the role of high performance working in employee engagement and
competitive advantage
It has been witnessed that employee engagement within business firm is significant
because it allows to have better performance. By having an improved level of performance the
better support can be offered to human resource management. In addition to this, it can be said
that by having an appropriate allocation of team activities the performance can be advanced and
lead business firm to impressive level of success. Moreover, in order to have better engagement
and high performance the management of Whirlpool need to consider diverse activities such as

training, hiring, selection, performance appraisal etc (Cottrell, 2010). Key motive behind the
selection of such activities is to have effective collective working so that overall performance can
be advanced. Skills development plan is also a critical section of businesses because it plays a
critical role in staff engagement and motivation. Through application of measures like
communication plan the management can focus on diverse activities which are essential to
improve interaction level among members. It also helps in effective sharing of information so
that goals and objectives can be accomplished.
In addition to this, it can be said that long term opportunities in terms of work commitment
also need to be referred properly. It will allow to have continuous development in terms of
workforce satisfaction. Number of facilities provided to the employees also need to be advanced
so that morale among members can be well maintained. Along with this, decision making
process in respect to diverse issues also need to be advanced. It also enhances the satisfaction of
workers toward their job and also promote competitive environment which help in encouraging
the staff. It is necessary for business entity to have better consideration of training program so
that employee skills can be boosted (Dixon, 2013). With an application of training program the
business entity like Whirlpool can have development of interpersonal skills. Also, technical skills
can also be improved through training process. In order to improve the employee satisfaction
level the workplace standards need to be improved. Cultural values need to be consider during
changes in policies so that better outcome can be attained. Team meeting and discussion can be
referred as activity which helps in improving engagement. It will improve the morale of
members and ensure that Whirlpool is having continuous improvement in performance.
High Performance Working (HPW) is central to much current discussion on boosting UK
economic competitiveness and growth. The UK Commission on Employment and Skills define
HPW as: 'a general approach to managing organisations that aims to stimulate more effective
employee involvement.
P6 Approaches to performance management
In order to have better opportunities the business firm need to have application of diverse
strategies. By having a continuous consideration of diverse standards the Whirlpool manager can
have sustainable development. It is necessary for management to have regular monitoring of
activities so that performance can be advanced. It has been noticed that by having an effective
consideration of collective approach the issues in terms of departmental operations can be

overcome. With a help of collective working the organization performance can be advanced
which have great impact on the work efficiency (Edcon Publishing, 2007).
In addition to this, it can be said that 360 degree feedback is a process that allows to have
effective monitoring of key values. In this, feedback can be taken from the employees in respect
to diverse activities. It will make understand about diverse issues and skills that are need to be
improved. On the basis of such kind of information the management of Whirlpool can have
application of diverse strategies that can assist in development of business activities (Fowlie,
2009). Benchmarking is also a process that assist in effective monitoring of activities. By having
an effective consideration of such standards the improvement in performance can be analyzed. It
means the management of Whirlpool can have improvement in strategies according to needs
identified.
Along with this, performance management can also be accomplished properly through
effective consideration of comparative technique. It means the management need to compare its
current performance with previous performance the actual information about improvement can
be gathered. By having an effective consideration of diverse monitoring techniques and work
management techniques the overall performance of Whirlpool can be advanced. With an
application of behavioral approach the overall performance can also be advanced (Haccou,
2016). In addition to this, it has been noticed that analyzing behavioral values the management
can have selection of strategies effectively so that long term opportunities can be attained.
Performance management (PM) includes activities which ensure that goals are
consistently being met in an effective and efficient manner. Performance management can focus
on the performance of an organization, a department, employee, or even the processes to build a
product or service, as well as many other areas.
CONCLUSION
From the report developing and individual team organization concluded that the
whirlpool has the largest electronic enterprises in which they have better human resource
manager. For every human resource professional knowledge, skill and behaviour is important
aspect for organisational objectives. It brings better result wit auditing of employees knowledge,
skill and behaviour for better performance. Human resource manager will arrange the different
practises in organisation such as recruitment and selecting employees. It is important for the
whirlpool to bring out the employee performance with the different approaches in organisation as