HR Report: Developing Skills for Individuals, Teams and Organisations

This report delves into the crucial HR skills needed to develop individuals, teams, and the overall organization. It examines the professional knowledge, skills, and behaviors essential for HR professionals, emphasizing the importance of continuous professional development (CPD) to enhance employee performance and organizational success. The report includes a personal skills audit for an HR manager at Sainsbury's, identifying strengths and weaknesses, and proposes a development plan to address skill gaps. It also explores the differences between organizational and individual learning, the need for continuous learning, the impact of high-performance work systems (HPWS) on employee engagement and competitive advantage, and various approaches to performance management. The report highlights the significance of effective HR practices in driving profitability, productivity, and a positive work environment.

Developing Individual, Teams
and Organisation

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Explain professional knowledge, skills and behaviours required by HR..............................1
P2 Personal skills audit and prepare development plan..............................................................3
TASK 2............................................................................................................................................5
P3 Differences between organisation and individual learning, training and development.........5
P4 Need of continues learning and professional development for sustainable business
performance.................................................................................................................................7
TASK 3............................................................................................................................................8
P5 Understand HPW contribute employee engagement and competitive advantage.................8
TASK 4............................................................................................................................................9
P6 Different approaches to performance management...............................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
.......................................................................................................................................................11

INTRODUCTION
In current time, every organisation seeks to be enhance their profitability and productivity
level as well as wants to set a brand image in market. Due to this, it is necessary to be effectively
manage and control team, individual and organisation in a systematic manner. So that they can
significantly perform their tasks or operations. Basically, team can be carried out group of people
who working for a particular or common goal. Team members should be skilled, capable and
knowledgeable person so that they can effectively manage and perform their operations in a
significant style. Generally, this report is based on Sainsbury therefore it is one of the largest and
leading supermarket of UK (Katzenbach and Smith, 2015). This assignment will discussing
about professional skills, knowledge and behaviour which required in HR officer in a business
firm. Moreover, there will be conduct a personal skill audit as well as an effective development
plan will be produced for the selected company. Apart from this, will be effectively define HPW
additionally different type of performance management approaches in a effective and efficient
way (Marquardt and et. al., 2011).
SECTION 1
a). Explain professional knowledge, skills and behaviours required by HR
Human resource manager of any company plays important role because it assist to
manage and control all over business activities as well as all employees of the organisation.
Therefore it is necessary be have some effective quality, skills, capabilities and knowledge.
Further, if HR seeks to be enhance employees working performance and quality so that can be
used CPD (Continuing professional development) method within the organisation. Generally, it
can be consider as a process because in which systematically identify and determine the actual
skills, experience level and knowledge of them (Bolman and Deal, 2017). Employees working
performance and quality important for every company because their profitability and
productivity are depends on them. Apart from this there are explaining actual benefits of
developing individual, teams and organisation such as follows:
 CPD helps to increasing and managing the skills, capabilities and knowledge of
employees so that they will effectively perform their operations in effective and efficient
manner.
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 With the help of CPD employees can significantly attract high number of customers
towards organisation as well as their services.
 With the help of this method Sainsbury can creates appropriate workplace within the
organisation so that employees of the company will get proper satisfaction towards their
job (Salas and et. al., 2012).
 This helps to an individual person so that it can get new position within the company.
Due to this they can manage, control, monitor, train to all over staff members for
achieving their goals and objectives in a systematic style.
 It will helpful for getting and enhancing confidence and motivation level for attaining
targets and aims in a effective and efficient style.
As a HR manager in Sainsbury wants to develop and create a effective team of persons
for achieving a common goal thus it is necessary to be have skills, capabilities, knowledge so
that they can effectively complete their works. For developing effectiveness as well as creating
healthy environment within the organisation so that it is required to be implement appropriate
polices, strategies and plan in company by HR managers.
Knowledge By HR:
HR managers must be try to understand their functions and strategies then adopt in
working system for completing the tasks in appropriate manner (Obiwuru and et. al., 2011). HR
manager of the company will recruit the experience persons within the organisation also who
have knowledge, skills and capabilities. In the recruiting process included several methods and
activities such as person specification, job description, filling application form, shortlist,
interview, selection, hiring and appointment. Some of the points are here which shows the
knowledge needed by HR:
 Knowledge of legal terms about recruitments, salary to work according to legal
formalities of the constitution.
 HR managers has to perform according to the principles of the management so they have
to knowledge of these.
 HR manager has to do mathematical calculations about salary and leaves of the
employees so they have to strong grip in the maths.
Skills:
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It is necessary for them should working with all departments of the company as well as
with proper mutual understanding so HR manager's coordination skills has to be higher. They
have skills so that they can effectively face any kind of issues and problems with the help of
smart and appropriate solutions. Some of the specifics skills are here which are needed by the
HR to work according to the standards:
 Communication skills are prior for the HR managers to make formal and informal
communication with higher and lower level of people working in the company.
 Coordination skills are needed by the HR because it supports to them to engage their
employees.
 Negotiation among the employees, employer and subordinates is essential to manage a
better working environment, this part is also done by the HR managers they have to be
negotiator.
 Time management skills are prior to accomplish their work in a particular time periods.
Behaviours:
They should try to resolve salary and wages issues and problems of employees as well as
must be provide extra benefits to them. So their behaviour should be positive with in the
organisation in communicating with them which can help to them to analyse issues. Some of the
points are here which explains the effective behaviours of HR in the company;
 Positive working behaviours has to be of HR in the company which can help to them to
make a better working environment.
 Communicative behaviours can help to analyse the needs of the people working in the
organisation by the HR.
b). Personal skill audit
In the context of personal audit, in which identify and examine the actual strengths,
weaknesses, skills, capabilities and knowledge and smartness of an individual person. It is
necessary to be identify and determine all these contents within a person because company's
profitability and productivity are depends upon employee's working performance (Salas, Rosen
and DiazGranados, 2010). In the context of Sainsbury, HR manager of this company seeks to be
effectively conduct a personal audit so that manage can effectively identify the qualities, skills
and attributes in a significant style.
A table is here which explains the skills of Jane Cambridge:
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Skills Very good Good Adequate Little or no
experience
INFORMATION
TECHNOLOGY
MICROSOFT OFFICE
WORD
E mail
Power Point
presentation
Internet
HR
software
Database
Excel spreadsheet
COMMUNICATION
Contracts drafting
Taking notes of disciplinary
notes
Report
writing
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Produce material support
presentation
Delivery of
Training
Resolving disputes and
complaints
Interviewing
Suggestions to employees on
HR issues
PROBLEM SOLVING
SKILLS
Use of verbal
reasoning skills
Many solutions for one
problem
Selecting best options for
problem resolution
There are required some major skills and knowledge should be have employees such as
information technology with the help of this skill a person can use the internet services as well
as effectively perform their tasks with appropriate quality (Hitt and et. al., 2011). In the other
hand, communication skill, it is one of the important and major capability in a person because
with the help of this two or more persons can shire any kind of information with each others. It
assist to enhance mutual understanding among them due to this they effectively perform their
operations in a effective and efficient manner. Appropriate communication skill very beneficial
for every organisation because it helps to reduce conflicts and issues from the organisation due to
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this all over employees will effectively perform their operations in proper unity. Apart from, this
there are explaining the strength and weaknesses of Jane Cambridge such as follows:
STRENGTH AND WEAKNESSES OF JANE CAMBRIDGE
STRENGTH
 They know how to operate the internet
and Microsoft office in a computer
system.
 Systematically use the Email and other
functions.
 Have good knowledge and skills to
write report on different topics.
 Effectively arrange and manage the
required material and things for created
presentation programmes.
 Systematically resolve technical issues
and problems in a impressive way.
 Provide appropriate advice and
solutions for resolving the issues and
problems.
WEAKNESS
 Does not have any experience and
knowledge about data base system.
 Not any skills and information about
techniques of HR specialists.
 Not having any information about
drafting contract of employment.
 Did not provided appropriate and
effective training and development
session to employees
 Have to improved and enhance
Microsoft excel spread sheet
knowledge.
Illustration 1: Strengths and weaknesses
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(Source- ANALYZING YOUR STRENGTHS AND WEAKNESSES TO ACHIEVE GROWTH,
2015)
There are some required and necessary skills and capabilities with the help of them
effectively identify the level of skills, capabilities and knowledge of HR manager (ANALYZING
YOUR STRENGTHS AND WEAKNESSES TO ACHIEVE GROWTH, 2015).
In the context of training and development is one of the major function of HR, thus it is
one of the major responsibility of HR manager have to effectively conduct for their employees so
that with the help of this they can learn how they should perform their operations as well as how
they can attain their objectives in effective and efficient manner (Decuyper, Dochy and Van den
Bossche, 2010). Additionally, it assist to enhance skills and capabilities of staff members due to
this respectively enhance their working performance and quality as well also consequently
increase the profitability and productivity level of the business firm. Apart from this there are
producing an effective development plan such as follows:
S.
No
Learning
objective
Current
skilfulness
(good-5 2.5
average 1
week)
Target
skilfulness
Development possibility Time
period for
improveme
nt of skills
1 Technical
skills
4.5 5 Within the organisation should use
new and smart techniques and
methods so that employees will
learn and enhance their skills
regarding different software
system.
3 months
2 Technologi
cal skills
3.5 5 It is necessary to be adopt new
technologies and tools within the
organisation so that employees
easily understand and operates
different type of technologies. It
4 months
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helps to enhance their skills and
capabilities therefore they should
be use on the regular basis.
3 Communic
ation skills
4 5 Communication skills are
beneficial for the company because
with the help of this employees will
effectively share issues and
problems with each others. As well
as it helps to enhance mutual
understanding among them.
1 month
c). Professional development plan
S.
NO.
LEARNIN
G GOALS
CURRENT
PROFICENCY
TARGET
PROFICEN
CY
DEVELOPM
ENT
OPPORTUNI
TIES
PROCESS
USED FOR
EVALUATI
NG
SUCCESS
TIME
PERIOD
1 Use of
excel sheet
Right now I am
not having a grip
on the work on
Excel because it
takes time.
Fluency in
the work
More work in
the end of the
month to
submit reports
to seniors
Evaluation
can be done
on the
previous
time taken in
the same
work
6 Months
2 Formal
communic
ation
Not able to make
an effective
communication
with the
interviewees in the
interview process
Fluent
communicati
on in the
recruitment
process
Communicati
on prior and
HR can get
better job
opportunities
on the basis
Self
evaluation
4 Months
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of its
d). Differences between organisation and individual learning, training and development
Organisation learning: In the context of this concept, it helps to definer every
organisation seeks to be enhance skills, capabilities and knowledge of their employees due to this
employers of this firm effectively conduct appropriate activities and methods in the company it
may be on the job or off the job. It is necessary for every company they should be conduct
appropriate activities because with the help of them employees working performance
respectively enhance their working performance in a effective and efficient manner. Company's
profitability and productivity are consequently related with employee's performance and quality.
While employees systematically perform their operations within the company so that they can
easy to attract high number of customers towards company as well as with the help of this
company can easy to build a brand image in competitive market place (Berry, 2011).
Individual learning: This aspect also important for companies because in which an
individual person can learn and enhance their skills and knowledge from their own. This the best
aspect from every person, because in which an individual can easy to learn different things and
develop their capabilities. Due to this, respectively increase the profitability and productivity
level of the organisation (Von Krogh, Nonaka and Rechsteiner, 2012). Additionally, with the
help of this selected organisation can effectively attain their goals and objectives as well as they
can compete with their major competitors. Apart from this there are explaining the major
differences between organisation and individual learning such as follows:
Basis Organisation learning Individual learning
Analysis In the context of this learning style
in which organisation conduct
several activities and functions for
employees so that they can learn
and enhance their skills and
capabilities.
This method helps to define personal
skills, capabilities and knowledge
which helps to getting success and
achieving goals and objectives.
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Self improvement In the context of organisation
learning style staff members
effectively increase their working
performance and capabilities in
effective and efficient manner.
In which an individual can increase
their working skills and knowledge
level while attaining the lectures,
conferences, meeting, internet and
other learning sources.
Team learning In they organisation it is necessary
to creates healthy and effective
environment so that employees of
the company working in a team for
achieving common goal.
Individual person can work in a
team for attaining the goals and
objectives due to this they can
improve their learning skills and
capabilities as well.
Share vision In the context of this learning
method employees of the company
can decode their mission and
vision in a systematic manner.
Individual person also have to set
their future goals and objectives
because with the help of them a
person can effectively get success.
Equality Within the organisation should be
maintain equality among all over
employees so that they will
effectively perform their
operations with proper confidence
level.
A individual person should maintain
the healthy relationship with their
peers in an organisation.
e). Need of continues learning and professional development for sustainable business
performance
Continues learning is one of the important aspect for organisational and individual
learning because with the help of this employees of the company can enhance their skills and
capabilities in effective and efficient manner. So that they will effectively perform their
operations ass well as get success in competitive market. Apart from this, there are elaborating
several sources of continues earning such as follows:
 Seminars and conferences: This is one of the best method of learning because in which
a person can effectively enhance their skills, capabilities and knowledge through asking
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