This report examines the essential skills, knowledge, and behaviors required of HR professionals, focusing on a case study of Whirlpool, a multinational company in the electronic and home appliances sector. The report addresses the importance of training and development programs in enhancing employee skills and performance, as well as strategies for organizational restructuring. It includes a personal skills audit, SWOT analysis, and a development plan to improve identified weaknesses. Furthermore, the report differentiates between organizational and individual learning, training, and development, and explores how high-performance working contributes to employee engagement and competitive advantage. Different approaches to performance management are also discussed, along with factors that support a high-performance culture and commitment. The report emphasizes the role of HR in fostering a positive work environment and supporting sustainable business performance.
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