HR Strategic Plan Report: BizOps Enterprises 5-Year Plan Analysis

This report provides a comprehensive HR strategic plan for BizOps Enterprises, a retail company focused on green products. It begins with an introduction outlining the report's purpose, which is to develop a five-year strategic plan for the company. The report includes an overview of the company, its products, and its goals, alongside a PEST analysis to assess external factors. It then delves into future labor needs, an engagement and communication plan, and a draft HR strategic plan. The report also includes a detailed risk analysis, identifying potential risks and proposing control measures, followed by an action plan and recommendations. The report concludes with a summary of the key findings and provides references and appendices, including an organization chart. The strategic plan aims to enhance productivity, efficiency, and achieve the company's objectives, such as increasing revenue and maintaining a leading position in customer service.

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Contents
Introduction......................................................................................................................................2
Overview of company......................................................................................................................3
Products and services...................................................................................................................3
Goals and Objectives...................................................................................................................3
PEST Analysis.................................................................................................................................4
Future Labour needs........................................................................................................................5
Engagement and communication plan.............................................................................................5
Draft HR Strategic Plan...................................................................................................................9
Risk analysis..............................................................................................................................11
Risks Identification................................................................................................................11
Risk categorization matrix.....................................................................................................12
Risk categorisation table........................................................................................................12
Risk control/treatment...........................................................................................................13
Action/implementation plan..................................................................................................15
Recommendation...........................................................................................................................19
Conclusion.....................................................................................................................................20
References......................................................................................................................................21
Appendix........................................................................................................................................23
Appendix 1.1..............................................................................................................................23

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Introduction
The aim of the report is to prepare a comprehensive draft of the human resources strategic plan.
This report is based on the BizOps Enterprises scenarios as the managing director of the
company are in process of developing the organization's five-year strategic plan. The report will
include the review of the current business plan and consider the information that is essential to
relate to the innovation strategy for determining the HR direction. Moreover, the report will
include the objective, direction, and mission of the company that is linked with 2015-2020 plans
along with PEST analysis. Along with this, the report identifies some potential risks, ideas, and
objectives to enhance productivity and efficiency through internal control, risk management, and
training program.

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Overview of company
The company is a well known retail company that offer green products and innovative strategic
solutions to their clients. The company has decided to assign a new HR manager who is going to
take place for a former manager. It is essential for the company to develop strategic plan to
achieve the competitive advantage. Directors of the company are pursuing an innovative strategy
with the aim to develop a range of tools that are essential to improve the customer's online
shopping experience. The organization wants to get ensure those organization workforces are
able to implement this strategy.
Products and services
The company offers the exclusive range of the products and business also ensure that they are
offering the high quality and innovative products and services to their customers. Considering
the large number of retail stores in Australia, the business targets quality, high-end, advances and
exclusive consumer products. The company ensures that they maintain valued customers for
which they emphasize on reward program for customer’s loyalty (Farhangi, 2014).
Goals and Objectives
The objective of the BizOps is related to the five-year strategic plan that brings the change of
current business situation that company is facing. The company is focusing on consolidating its
position in the market.
 Increase in revenue by 15% by end of the year
 To maintain the profit level of 15% revenue for all the products and services by end of
financial year (BizOps Enterprises Operational Plan, 2018).

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 Reinvest of the profit of approx. 75% back into the business.
 Maintain leading position in annual national industry customer service awards.
 Introduction of new high-quality consumer products that leads to satisfaction.
 Providing induction training to new employees.
 Offering the physical, financial, human and time resources to assist an annual
professional development program for employees (BizOps Enterprises Business Plan
(extract) 2015–2020, 2018).
PEST Analysis
PEST analysis is the assessment of the market factors that can affect the working of the company
(Alkhafaji & Nelson, 2013).
Political Economical
 Current legislation (including
international and local)
 Regulatory policies
 Government policies
 Change in the government of country
through elections.
 Introduction of GST
 Changes in the laws like minimum
wage law
 Rise in unemployment in the nation
 The decrease in the interest rate
 The decrease in the value of the
Australian Dollar
 Industry trends
 Environmental factors
 Growing and declining markets
Social Technological

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 Change in the behavior and attitudes
of the customers
 Brand image and advertising
 A rise in the population
 The emergence of fashion trends
 An aging population of a country
 Innovation in products and services
 A rate of technological changes
 Online shopping
 Barriers to entry (Kotler, 2015)
 Computer-aided design technology
Future Labour needs
There is need of the labors that are skilled because the company found the risk with the use of
technology by the untrained employees (Daley, 2012). The company needs to increase the
number of employees for achieving their objectives and goals for the year 2015-2020. BizOps
Enterprise needs to perform the activity of the recruitment and selection. Moreover, the company
is required to be focused towards the training of the employees. The company has decided to
offer the additional training resources.
Engagement and communication plan
The engagement and communication plan is formed considering the organization chart of the
company (Armstrong & Taylor, 2014). An organization chart is a diagram that reflects the
structure of the organization and the relationships. (Refer Appendix 1) The structure of the
company helps in deciding the communication and engagement plan which is a roadmap for
getting your message across to your audience.
Manager Message Engagement Method to obtain Responsibility

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Director
And
Financial
operations
and
communication
Method
support for a plan
Purpose:
The director needs the details for the stir of the business towards the correct direction.
Identifying
HR
preferences
The sharing of
current
business
reports with
the
competitor's
policies for the
clarity on the
operations.
Communication
through
electronic media
like e-mail, chat,
video calling and
others.
The change in the
business process leads to
change in new adoptions.
Therefore, the managers
of BizOps Enterprise
should corporate with
each other to get support.
The Managing director of
HR should contribute to
engage the departments.
All the
department
heads will
communicate to
a supervisor of a
particular
department and
then they will
work on the
report of
operations of a
business.
Reach
agreement
on
philosophies
Values and
The
communication
style of the
directors
reflect the
This makes the
job shared with
the team and
they can
together to

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policies goals, values,
and
responsibility
work.
Managing
director
business
operations
Message Engagement
and
communication
Method
Method to obtain
support for a plan
Responsibility
Purpose:
The requirement of the different styles of the business makes the operation competent in
competitive.
Identifying
HR
preferences
Communication
takes place
according to the
needs of the
departmental
heads that are
important until
the time when
MD is
concerned.
The
communication
can be done
through one-on-
one or by
conference
A clear description
related to the objective,
plans, and policies to the
supervisor as this will
contribute to the
communication.
The
responsibility is
shared with all
the employees
who make use
of technology or
not.
Reach
agreement
Support from
each
Shared intend Improvement
for the suitable

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on
philosophies
Values and
policies
department development
Manager
Human
Resource
Message Engagement
and
communication
Method
Method to obtain
support for a plan
Responsibility
Purpose:
Support for training and development for talented employees
Identifying
HR
preferences
Training and
development
issues along
with the
rewards and
recognitions
Informal
announcement
Development of
integrated
communication network
Manager HR
Reach
agreement
on
philosophies
Values and
Providing
awards to the
people
Reward schemes People are key
to business
growth and
expansion

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policies
Manager
Retail
Operations
Message Engagement
and
communication
Method
Method to obtain
support for a plan
Responsibility
Purpose:
BizOp is depended on retails
Identifying
HR
preferences
The idea of style
and prevalent
and is accepted
worldwide
Informal
communication
Discussion with the
people linked with the
retails
Managing
Director retails
Reach
agreement
on
philosophies
Values and
policies
Multiculturalism Encourage
design and
product
innovation
Draft HR Strategic Plan
Introduction

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This is HR strategic plan for the BizOps Enterprise considering their new strategy for the
business.
Direction, objective and targets
The objective of the business is to increase 15% of the revenue in the next coming years. This
plan is formed with the direction to communicate the intent of manager so that planning
manpower gets done with efficiency.
HR training and development services
The training and development of the employees are essential for the company to achieve the
objective. Moreover, the aim of the HR is to involve new employees in the organization. The aim
behind the hiring new employees is to achieve the growth and to offer them a career path for the
good performers as this is the part of strategic HR policy. The major issue that is still there with
the HR is training and recruitment of employees (Bryson & Alston, 2011).
Cost-benefit Analysis
The cost that the HR will be incurred for the training is meant so that they can achieve their aim
that is to generate the 15% additional revenue for the years which should be higher than the cost
incurred by the company for the training. Therefore, it is found that the cost of training to the
employees is more comparing it with the benefits received (Boardman, et.al, 2017).
Required technology and system
The human resource needs effective and updated technologies that are available or is expected to
be used in the line production training for accomplishing the business targets. Once the company

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will get the updated technology than they can achieve the strategic objectives clearly and will
also be able to provide the feedback for the improvement and inputs (Al-Turki, 2011).
Risk analysis
Risk analysis refers to as the determination of quantitative or qualitative prediction of the risk
factor related to a well-defined situation along with a recognized threat (Aven, 2012). Below
given is the risk assessment of the BizOps Enterprise.
Risks Identification
Risk identification is a process which helps the company to list the potential project risks and
their characteristics. The safety of the employees is one of the most important aspects of the
company (Risk management procedures, 2018). Therefore, the major risk that the company is
facing is related to the safety of employees which is given below with the help of the risk
categorization matrix.
Moreover, the rating related to the risk factor is given below: -
Risk likelihood legend
Grade Level of likelihood
A Expected (will occur regularly)
B Probable (will occur at some stage)
C Possible (could occur)
D Improbable (could occur but unlikely)
E Rare (may occur but in limited situations)