University of Huddersfield HR Management and Workplace Portfolio

This portfolio, created by K. Keautlwe, a Supply Chain Management student at the University of Huddersfield, provides a comprehensive overview of various tasks related to recruitment and selection within the context of Human Resource Management and the Workplace. The portfolio includes a draft CV, final CV, a covering letter, a completed application form, interview questions, and an evaluation sheet from in-class interviews. Each task is accompanied by a reflection on what went well, what could be improved, and areas for development. The portfolio aims to demonstrate acquired skills and competencies while identifying areas needing further improvement. Key elements of the portfolio include a job description, person specification, and details of the student's work experience, academic qualifications, and key skills. The final CV highlights the student's education, employment history, and competencies, emphasizing skills relevant to procurement and supply chain management, and the document aims to showcase the student's understanding of HR practices in the workplace.

BSC SUPPLY CHAIN MANAGEMENT
2018
H.R. MANAGEMENT AND THE WORKPLACE
K.O.Keautlwe U1564024
TUTOR : CHRISTINA ZIOGAS

TABLE OF CONTENTS

INTRODUCTION
This portfolio has evidence on different tasks that were undertaken to help on recruitment and
selection. It will also provide reflection on different tasks. The different tasks that were
undertaken are cv draft, Final cv, covering letter, completed application form, interview
questions and evaluation sheet from the interviews that were performed in class. After every
task, there will be reflection on what went rite and what went wrong and if anything can be
improved. Finally, they will be a summary or conclusion and a list of references.
The portfolio aims to show the competences and skills that have been developed and
acquired, it also pin points areas that may need improving and all this will be discussed under
reflection of every task..
Human resource managerss face a very important role of selecting the rite staff to work for
their organisations. Most managers understand the importance of acquiring the rite talent and
not waste time and money on selecting the wrong people.

JOB DESCRIPTION AND PERSON SPECIFICATION
JOB DESCRIPTION AND PERSON SPECIFICATION

Job description

A job description is a document, which outlines the main purpose, task and responsibility, of a job,
and it is based apon all or some of the information gathered together during the job analysis
process.( Maitland,1997).
Job description is very useful when applying for a job as it indicate to the person applying for the job
the skills and expertise needed to perform the job role.
Person specification
A ‘person’ , ‘employee , ‘job’ or ‘person’ specification to use a variety of common names is a
inevitably compiled and used with alongside job description from which it is derived. Quite simply,
this is a document which sets out the skills, knowledge and experience needed to do a particular job
properly ( Maitland,1997).

DRAFT CV AND FINAL CV
KABO KEAUTLWE
46 Queenswood drive
Leeds Ls63lg
T: 00447872379450
E: [e-mail]
PERSONAL PROFILE
A well presented, innovative and professional supply Chain Management student, with ability to
work as part of team.Highly focused with vast understanding of logistics, procurement and supply
chain management.Now looking for a new challenge in procurement and supply chain
management.
WORK EXPERIANCE
Compass Group
senior Chef - May 2016 - Present
Responsible for supervising the day to day running and operations of the catering establishment,
whilst at the same time creating a professional, helpful and customer friendly environment for staff
to work in.
Duties:
 Building relationships with all customers of all levels
 Maintaining a professional image at all times
 Working closely with small team
 Managing and monitoring the performance of employees
 Handling customer queries face to face, over the phone or via corresponce
 Presenting information clearly to customers, work colleagues and third parties
 Responsible for cash management
 Helping with the till and balancing it at the end of the shift.
British Army
British Army, 24 Regt RLC 49 Sqn Catterick Barracks Germany

2008 - 2014
Duties:
 Offering excellent customer service
 Supervising food service assistants and kitchen staff, organising their daily duties and
monitoring performance
 Ordering of stock and equipment
First National Bank, Broadhurst Botswana
Bank Clerk 2004-2007
Duties
• Offering good customer service
• Working as a Cashier
• Handling customer complaints
• Sales of Bank products and services
• Foreign exchange Teller
PROFESSIONAL EXPERIENCE
competencies
 Thorough understanding of banking procedures.
 Knowledge of foreign currency.
 Profit & Loss management
 Strategic planning.
 Computer skills
 Presentation and sales skills.
 Knowledge of fund management.
 Comprehensive understanding of industry and regulatory laws and regulations.
 Risk management and evaluation
Personal
 Ability to motivate subordinates.
KEY COMPETENCIES AND SKILLS
 Dependable and truthful.
 Ability to keep calm under pressure.
 Self starter.
 Highly disciplined.
 Having the ability to work accurately.
 Attention to detail.
 Relationship management.
 Excellent negotiating skills.
 Comprehensive understanding of client confidentiality.
 Methodical and organised.
 Initiative and ingenuity.
Customer satisfaction and service

Business skills
Solution implementation
Problem solving
team work
Report writing
Decision making

ACADEMIC QUALIFICATIONS
University of Huddersfield 2015-2017
• Bsc Supply Chain Management
Cambridge International College, Cambridge Uk 2004-2006
• International Diploma Business Economics and Commerce Merit
GCSE Ledumang secondary school.Botswana
• Commerce B
• Agriculture A
• English c
• Development studies A
Training Courses
• First National Bank Certificate in Branch banking
• First national bank certificate in customer interaction skills
• OCR Level 2 in problem solving
• OCR Level 2 in working with others
• Level 2 nvq health and safety
• BCS Award in IT User skills ECDL [ITQ]
Interests and hobbies
• Reading business news
• Socialising with friends and family
• Spending time in the gym
REFERENCES - Available on request

FINAL CV
KABO KEAUTLWE
46 Queenswood drive
Leeds Ls63lg
T: 00447872 379450
E: [e-mail]
PERSONAL PROFILE
A well presented, innovative and professional second year supply Chain Management student, with
ability to work as part of team. Highly focused with vast understanding of logistics, procurement
and supply chain management. Currently looking for a 12 placement in procurement and supply
chain management.
Education & Qualifications
2016-2019 University of Huddersfield / Supply Chain Management BSc (Hons)
Year 1modules: Organization & people, Commercial Management, Principles of Logistics, Business
Skills, Economics and Marketing, Transport: Challenges and Issues. Year 2 modules: Physical
Logistics Management, Planning Techniques for Logistics and Transport Operations, Human
Resource Management and the Workplace, Manufacturing and Operations Management, Project
Quality Management and Purchasing and Supply.
2004-2006 Cambridge International College / Diploma Business Economics and
Commerce
International Diploma Grade of Merit
2002-2003 Ledumang Senior Secondary School (GCSE)
Subjects; Commerce, Agriculture, Geography, English, Maths, Development Studies, science
Employment History
Senior Chef at Arla Foods Dc 2016-Present
Offer outstanding customer service, Preparation of meals, Managing and monitoring performance
of employees, Cash Management.
British Army RLC Chef 2008-2013
Ordering Stock and equipment, managing kitchen staff, Preparation of meals on budget in camp
and on deployment, Organizing Regimental functions
First National Bank Clerk 2004-2007
Offering customer service, working as a cashier, Selling bank products and services, Processing
payments, handling customer complaints

Key Attributes
Interpersonal Skills: Ability to communicate with people at all levels, work confidently within a
group and able to motivate and direct others, presents a strong, professional, positive image to
others which inspires confidence & commands respect. Recognizes and respects different
perspectives. Open to the ideas & views of others.
Organizational Skills: Developed through academic studies and past working history. Pays care
& attention to quality in all their work. Supports & empowers others and accepts responsibility for
views. Able to decide what steps are needed to achieve goals and then implement these.
Verbal Communication: Able to express ideas clearly and confidently in speech. Able to speak
and understand other languages such as Kurdish, Turkish, Persian, Azari and English and
appreciate learning of other cultures.
Initiative/Self-motivation: Able to act on initiative, identify opportunities & proactive in putting
forward ideas & solutions. Able to plan activities & carry them through effectively.
Lifelong Learning: Continues to learn throughout life. Develops the competencies needed for
current & future roles.
Hobbies and interests:
I enjoy socializing with people, watching news and football.
References available on request