The Value and Contribution of HR to Organisational Success Analysis

This report delves into the critical role of Human Resources in driving organizational success, focusing on organizational design, strategies for attracting, maintaining, developing, and rewarding human resources, and emerging HR developments. It analyzes the importance of organizational design theories, including traditional and contemporary approaches, and their application within companies like Tesco. The report also explores various motivation theories, such as Maslow's hierarchy, McClelland's theory, Vroom's expectancy theory, and Hertzberg's two-factor theory, and how these can be applied to enhance employee engagement and satisfaction. Furthermore, it examines the impact of emerging HR trends, like AI in recruitment, data analytics, continuous performance management, feedback tools, and on-the-job training, and how these innovations can be leveraged to improve HR practices. The report concludes with an evaluation of how organizational design must adapt to change management, emphasizing the need for continuous monitoring and adjustments to maintain a competitive edge in the e-commerce industry.

Value and Contribution
to Organisational
Success

Table of Contents
Introduction......................................................................................................................................3
Task1................................................................................................................................................3
P1 The importance of organizational design theory in the context of organizational structure
and fulfilling organizational strategy..........................................................................................3
Task2 ..............................................................................................................................................4
P2 Analyse the different approaches and techniques used for attracting, maintaining,
developing and rewarding human resources...............................................................................4
Task3................................................................................................................................................6
P3 Conduct research and use contemporary knowledge to support evidence for emerging HR
developments..............................................................................................................................6
Task4................................................................................................................................................8
P4 Evaluate how organizational design has to respond and adapt to change management .......8
Recommendations............................................................................................................................8
Conclusion.......................................................................................................................................9
..................................................................................................................................9
REFERENCES..............................................................................................................................10

Introduction
Human resource are the most essential part of every organization throughout the world.
Specifically, in these modern times it is most important for the people to collaborate and work
together in order to enhance their efficiency (Adams, C., 2015). They are considered as a asset as
they add valuable contribution that helps the company become successful in long term.
Tesco, is the London based Company that is engaged in mentoring and coaching of the
leaders that aids them drastic improvement in their work culture. This project covers the
important of H.R in various aspects including organizational design, requirement and it's
emerging developments. In addition to this, it also evaluate relationship between Organizational
design and change in management.
Task1
P1 The importance of organizational design theory in the context of organizational structure and
fulfilling organizational strategy
Organization design is a important concepts that broadly defines the plan as well as
process of every company that provides unique experience to their valuable customers(Agrawal
and Rahman, 2015). It is must for the companies to ensure that they have organized structure
that aids them in developing powerful strategy in order to fulfill the objectives of the company. It
is also important for Tesco,to have a structured Organization design in order to establish
themselves in a unique position that enables them to fulfills the objectives of the company. This
will further be beneficial for them in becoming the leader in e-commerce industry by increase
their market shares. Some of the importance of different type of theory can be explained below:
Traditional Design: This theory was used in ancient times. It can be further divided into
three parts that is simple, functional and divisional(Bammann, 2019.Görög, 2016.).
 Simple structure: It can referred that has a simple structure which has a centralized
authority and span of control. This structure most feasible to implement in small
companies. This might not be appropriate for Tesco as it will complex for them due to
their large size and large number of employee's.
Contemporary Design: It is mostly preferred by many organization that is flexible and
easy to manage wide variety of task that is must to utilize and adopt dynamic changes that are
constantly occurring in their working environment

 Functional structure: It can be defined as a structure that is most commonly been used
in the organization. This is mainly based on hierarchy and divide the task force into
different department. Revlon, can be one of most common example of this structure.
 Divisional structure: These structures are followed in those companies which have a
very large size. This is followed by Tesco by dividing into different divisions(Hoole and
Bonnema, 2015.. This designs specific goals that need to be accomplished by each of
their departments. This has enabled company to reduced their cost that further aids them
to quick as well as effectively manage their structure. Along with this, it has also been
beneficial for them in retaining their valuable talent. Walmart can be the classic example
of this as their business is organized and divisions including Walmart realty and Walmart
specialty stores. It enables them to focus on the end results and in turn improves the
operating efficiencies of each of their divisions.
 Matrix structure: It can be referred as a structure that is followed in those companies
that requires them to focus on function along with their products. This structure is
practiced by their immediate competitors Amazon. This has enabled the company with
wide variety of advantages that includes effective management of resources and is quick
to determine the cost of a specific project.
The structure is designed by the HR department by highly focusing on their external
environment that the company to devise strong strategies to sustain their position in e-commerce
industry.
Task2
P2 Analyse the different approaches and techniques used for attracting, maintaining, developing
and rewarding human resources.
It is important for every Organization to utilize various types and theories of motivation
that is most appropriate to maximizing satisfaction of their talented employee's. It is important
for them to keep them engaged that will be beneficial for the company in accomplishing their
aims. The two types of motivation can be explained below for it's better understanding:
 Internal Motivation: This type of motivation comes from within. This indicates the
person is self driven for witness his development and witnessing growth for himself.
While, he is focused on his career growth he is encouraged by his own desires .

 External Motivation: This type of motivation come from external forces. This comes
from other persons or other factors that keep the employee's highly engaged in their
work. This can come in various forms that mainly include financial bonus,rewards,
appreciations and promotions.
There are different motivational theories that can in utilized by the company in achieving
the aim of their objectives. Some of them that is utilized by the company and can be illustrated in
more detail below:
Maslow’s hierarchy of needs: This theory is one of the most effective theory of motivation that
stated that is important to fulfill lower and most essential needs in order to to be able to address
higher level of needs (Marchington, M., 2015). They are further bifurcated specifying hierarchy
of needs below:
Physiological: They satisfy the most basic needs that essential for the survival. It mainly
includes food,shelter,clothing,health and education.
Safety: This includes protection against various threats and various hazards. This includes job
security and providing safe working environment.
Social: This fulfills the need of being related, affiliated and create a long lasting relationship
among their colleagues.
Esteem needs: This fulfills the needs of getting the deserved recognition by respect for oneself
and others.
Self-actualization needs: This is the last and the helps to see one's personal development. This
helps them to witness their improvement areas in order to grow in their desired directions.
McClelland’s theory of needs: He mainly concentrates on three factors that can drive
motivations that is independent on their gender, age or any other factor (Meintjes, A. and
Hofmeyr, K., 2018). They can be explained below:
 Achievement: This comes from the need of achievement that aids one to be
responsible and witness continual progress in his performance.
 Affiliation: It comes from the need of love,belonging as well as desire to witness social
acceptance.
 Power: This can be referred as getting the control in one's hand in order to exercise the
relevant power and be able to influence others

Vroom's expectancy theory: Vroom was of the opinion that the company can be highly
productive if they are able to need two conditions. It states that people are of the opinion that
their improved efforts will aid the Organization in getting successful in realizing their aim
(Poisat, and Mey, 2017). In addition to this, they also believe that their contribution will be
highly value and get them long term success.
Hertz berg's two factor theory: He classified the theory in two broad categories including
hygiene as well as motivational factors.
 Hygiene factors: These factors mainly ensure that employees aren't dissatisfied with their
work. The company ensures that they are able to develop a clear and effective
communication in order to have a proper understanding of their work and keep them
highly satisfied.
 Motivation factors: The motivational factor mainly enables to make their employee's
satisfied. They expect that improving their efforts and performance will get them
financial as well non-financial rewards that includes pay hike,promotion,etc.
It is important for them to further enable employee's to be highly be engaged in
their work. This will be fruitful for them to maximize their customer's satisfaction in order to
profitable and get successful in long term.
Task3
P3 Conduct research and use contemporary knowledge to support evidence for emerging HR
developments.
Human resource development can basically be defined as a system that improves the
development of their talented employee's. This will be beneficial for them to ensure their proper
management and keep them highly engaged in order to enhance and maximize the satisfaction of
their valuable customers. The H.R and the administration department are expanding in order to
keep up with the increasing level of competition in order to improve as well as sustain their
performance in long term. It is must for the company to utilized the emerging H.R development
trend in order to stay ahead in competition. Tesco is already enhancing their H.R practices
through developing Oracle fusion platform. Some of them can be utilized further and be
described below for it's better understanding:
 Artificial Intelligence in Recruitment: AI will be utilized in almost every industry mainly
food, e-commerce, retail and manufacturing industry (Smit and et. al., 2015.). It will be

advantageous for the H.R department of the company if they are able to devise strategies
that will help them to automate and sustain the performance of Tesco in long term. These
advantage can mainly include saving time, faster screening of the candidates and
enhanced level of quality in hiring.
 Data Analytic s Transforming HR: data analytic is already being utilized by all the
organization throughout the world. It is must for the H.R manager to be well informed
and keeping up with the evolving technology by utilizing big data.
 Continuous Performance Management: The company shouldn't continue to monitor the
performance of each of their talent performance on annual basis (Sikka and et. al. , 2015).
Instead, they should keep their valuable talent highly engaged in their work at each level
by organizing as well as streamlining their various processes of business. It will be
beneficial for them to utilize emerging software's like 'Empxtrack' where it will faster as
well as easier to track the performance of their employee's on a consistent basis. This
will help them get an edge of their immediate competitors like Amazon.
 Feedback Tools to Improve Engagement: It is must for the company to utilize the latest
technology in order to highest engaged in their work to enable drastic improvements in
their efficiency as well as effectiveness. They can do this by taking continual feedback
from each of their employee's and if possible take them on weekly or monthly basis. This
will enable the company in earlier identification of their issues and take timely actions to
address the issues and ensure their higher satisfaction.
 On the Job Training: It is even must for the company to ensure that they provide adequate
training to each of their talented employee's. This needs to be come by them for utilizing
latest technology and continually engaging their employee's development that is required
for doing their work efficiently that includes skill development that is most appropriate in
their current working environment. They can engage them in latest and modern ways that
includes gamification, augmented reality and other technique.

Task4
P4 Evaluate how organizational design has to respond and adapt to change management
Change management refers to changes in managing their valuable people that will aid in
fostering changes in the Organization (Thomas and Letchmiah, 2017). It is must for them to
witness drastic changes in company's processes and procedures. For doing this, it is must for
Tesco to either monitor the performance of each of their talented employee at each level and
identifying each of their performance at a early stage. This, will be beneficial for the company in
witness the changes that they needs to implement in their working environment in order to
sustain and be ahead of their immediate competitors in e-commerce industry.
In today's changing time, management of the company has be face as well as series of
challenges that are must to ensure their survival (Görög, 2016.). This include higher level of
competition, excessive work pressure and managing other difficult task in order to be able to
sustain among their immediate industry and the entire e-commerce industry. It is must for Tesco,
to be highly flexible in order to cope up any of the uncertain adversities that they may face at a
future date. The company is at a favorable position as in this automated and fast changing
environment the people have been shifting to digital platform. Then, can utilize this opportunity
to become more and more efficient in grabbing the power of internet in order to maximize the
satisfaction of their customer. As, now days along with youth, experience person are got
hesitating and trying to new ways that keeps them well informed and utilized the best services in
order to enhance their experience in order to fulfill their desires. Therefore, it is one of the most
important things for the company to focus on preparing unique and powerful strategies that
haven't been ever though by any one ever or mainly their immediate competitors like Amazon. It
is must for the H.R managers to develop unique plan in order to adopt the changes at a very
faced pace. As, the company would not be able to cope up with the Changes and may even
impose threat of their existence.
Recommendations
It is advisable for the company to adopt some of suggestions that may be fruitful for in
realizing their aims at a very faster as well as efficient way. Tesco, is already adopted the
changes but some of these recommendation can result in drastic changes in the performance of
the company. The company should utilize latest H.R practices by monitoring their performance

at a very basic level. They can do this by utilizing social media that is widely being used to track
the performance of each of their task force and take timely corrective actions in order to
minimize the reduction in cost. This will be further be advantageous for the Tesco in developing
and adding value to their employee's by enhancing their skills and capability. The Company
should cope up with their fast growing industry by coping with the latest trend and enhance their
processes by continually developing their skills. This will enable them to utilize latest tools that
will help Tesco to sustain their position in the industry.
Conclusion
It can be concluded from above mentioned report, it is important for Tesco to realize that
their talented employee provide valuable contribution to enhance the efficiency and effectiveness
of their Company. For doing this H.R managers to have detailed understanding of the theories of
organizational design stated above and evaluate the most appropriate structure they could adopt.
They should also carefully analyze and evaluate the various motivational theory that undertake
further research in order to witness enhanced engagement and minimize the chances of their
retention. Along, with this, they also need to the undergo the various development in their H.R
practices. The company should understanding the relationship of change in management with
their processes and accordingly design their system by utilizing latest technology and enable
them to grow at a faster pace.

REFERENCES
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Sikka and et. al. , 2015. The quadruple aim: care, health, cost and meaning in work.
Smit and et. al., 2015. Retention preferences and the relationship between total rewards,
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Thomas, A. and Letchmiah, L., 2017. Retention of high-potential employees in a development
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