Unit 36: Human Resources Value and Contribution to Success Report

This report examines the critical role of Human Resources (HR) in driving organizational success, focusing on the context of Syngenta, a plant science company. It begins by defining organizational design and its significance in shaping organizational structure, including hierarchical, flat, and matrix structures, with a recommendation for Syngenta to adopt a matrix structure to enhance collaboration. The report then delves into techniques for attracting, retaining, and developing a skilled workforce, emphasizing motivation through Herzberg's two-factor theory and Maslow's hierarchy of needs, as well as the importance of training and development programs. Finally, the report addresses the need for organizational design to adapt and respond to change management, underscoring the importance of flexibility and responsiveness in today's dynamic business environment. The report suggests the implementation of matrix structure and training programs for the employees to enhance their skills and productivity.

Unit 36 Human Resources -
Value and Contribution to
Organisational Success

Table of Contents
INTRODUCTION.......................................................................................................................................3
P1) Discuss the significance of organizational design in reference of organizational structure and
strategies with appropriate examples.......................................................................................................3
TASK 2.......................................................................................................................................................6
P2) Discuss techniques used to attract, maintain develop as well as reward employees to create a
skillful and dedicated work force.............................................................................................................6
TASK 3.......................................................................................................................................................9
Covered in PPT.......................................................................................................................................9
TASK 4.......................................................................................................................................................9
P4) Discuss the way in which organizational design need to adapt as well as respond to change
management............................................................................................................................................9
CONCLUSION.........................................................................................................................................11
REFRENCES............................................................................................................................................12

INTRODUCTION
Organizational design refers to the way as per which different organizational activities
are undertaken in order to attain predefined objectives. It helps to determine roles,
responsibilities of several individuals who are working within company. In addition, there are
different kind of designs are used to bring clarity within organization that is essential to attain
predefined objectives within a stipulated period of time (Müller, 2017). The current report is
Syngenta that is in business of plant science. Here main aim of organization is to bring new
innovation and technologies in agriculture with the help of extensive research and development.
Currently, it is operating in nearly in 90 countries across the globe. The present report comprises
the significance of organizational design theory in reference of organizational structure. In
addition, different methods for maintaining, developing as well as rewarding of employees are
also discussed in current report. Lastly, there is a detailed analysis regarding organizational
design and change management also carried out in the following report.
P1) Discuss the significance of organizational design in reference of organizational structure and
strategies with appropriate examples.
Organizational design refers to the way as pee which an entity is operated, managed as
well as controlled. It comprises relationship between different personnel who are working within
organization in order to attain similar goals. Here, several aspects such as team formations, lines
of reporting, procedure of decision making and more are included that is crucial accomplished
desired results in stipulated period of time. In addition, it also helps to provide clarity to
employees and maintain effective coordination among work force by promoting communication
within entity. For this purpose there are different king of organizational structures are used that
are given as under:
Hierarchical structure: It is analyzed that under this proper commands and orders are
provided by top level managers to middle and lower level managers that is essential to maintain
an effective coordination at work place (Heizmann and Liu, 2018). In this, a proper hierarchy is
predefined by managers which need to follow by all employees as higher authorities’ lies in the
hand of top level personnel. They are responsible take all the necessary decisions for the
betterment of company. It is analyzed that managers of large companies often follow this
structure under which proper commands are provided to managers to general employees. This

structure helps to minimize conflicts and communication gap at work place for the betterment of
organization.
In multinational companies such as TESCO, Sanisbury and more it is really common to
undertake hierarchical structure so that duties, responsibilities of each employee can be defined
easily. In addition, it is also essential to enhance overall productivity and efficiency of work
force by providing several opportunities of growth and success. Here, authorities are clearly
defines that helps to promote a proper balance between different levels of organizational
structure at work place. So, there are several large as well as small companies that are using
above stated organizational structure to bring coordination and clarity within entity.
Flat structure: It is a structure that is developed recently in order to minimize level of
hierarchy between superiors and subordinated so that they can communicate with each other in
an efficient manner. Sometimes, it is analyzed that due to several levels of hierarchy facilitate
miscommunication within company. So, flat structure has been developed with an aim to
promote effective communication between managers and employees that will further lead

towards effective relationship between both the parties. It facilitates shorter chain of command
that will help in fast decision making.
It is analyzed that usually small companies such as startups, vestures use flat structure to
ensure proper communication at work place. There are several small companies within UK such
as ThridWay and more use this kind of structure in terms of minimizing miscommunication with
lat work place and enhance the morale of employees so that business objectives can be achieved
in predefined period of time (Boşnak, 2016). The main advantage of this structure is face to face
interaction between managers and employees that is crucial to manage effective relationship at
work place.
Matrix Structure: Here two structures are combined together to get a better results where
employees get commands from two bosses during project. It helps them to get guidance of two
superiors thus fulfill the project in more effective manner. But, it is really essential to maintain
proper balance between both of the structures. Therefore, it provides an opportunity to share
skills, talent between different departments that will further help to strengthen the oveall
positioning of company to get an edge over other competitors.

Generally, large organizations in which operations are undertake at large scale use matrix
structure. Here, Marks and Spencers that is a multinational organization of UK undertakes matrix
structure organizational objectives can be achieved in an efficient manner. It provides feasibility
to two different departments to coordinate with each other by communication and collaborating
for common goals (Dievernich, Tokarski and Gong, 2016). Further, it also helps to make
optimum use of available resources by motivating employees and enhanced team sprit in order to
accomplish predefined organizational objectives.
With above stated points it is monitored that Matrix structure is more suitable for
Syngenta company as it will help to bring higher coordination as well as collaboration between
different departments. With this, organization will be able to boost the energy level of employees
and also developed team sprit in them by improving interdepartmental relationship. Here,
employee will receive the guidance of two superiors that is crucial to make appropriate use of
skills, potential and available resources (Ifenthaler, Mah and Yau, 2019). It will smoother whole
organizational process and will help to attain business objectives in an effective manner. So, it is
suggested that managers of respective company need to adopt matrix structure in order to
enhance overall productivity and profitability of entity.
TASK 2
P2) Discuss techniques used to attract, maintain develop as well as reward employees to create a
skillful and dedicated work force
Now, human resources are considered as an important part of organization who put their
efforts, contribution for the growth and success of company. So, managers are also required to
adopt some effective techniques in order to attract, develop as well as motivate employees so that
they stay with company for longer run. There are several methods are used to motivate work
force within entity in order to enhance productivity as well as efficiency of human resources. In
addition, mangers also make arrangements for proper training and development of work force so
they can work with more efficiency for betterment of whole company. In addition, they also use
several job advertisements in order to attract more number of applicants to fill the vacant
position of firm. For this, some strategies that are used by HR managers of Syngenta are given
as under:

Motivation: It is analysed that motivation is really essential to encourage employees to
work with their full efficiency that is essential for betterment of company. Here, motivated
employees tend to work with more effectively for the success of organization (Hadrawi, 2018).
They are able to perform assigned task in more effective manner in terms of making optimum
utilization of available resources. There are several methods such as monetary, non monetary are
used by companies in order to attract more number of employees and retain them with entity for
longer run. It is analysed that there are different theories are used HR managers of respective
company to attract, retain as well as motivate employees. These are given as under:
Two factor theory: It was evolved by Herzberg as per this there are two factors which are
really crucial to keep employees motivated. Here, hygiene as well motivated factors are consider
to boost the morale of work force. Hygienic elements are related to job security, status, salary
that are essential to keep employees satisfied. In the absence of these factors work force will be
highly dissatisfied so it is really essential in order to create a dedicated work force. On another
side, motivator factors are crucial to keep employees motivate and maintain current level of
performance of business so that predefined objectives can be achieved (Klein, 2017). It
comprises elements such as recognition, sense of achievement, growth and more. In context of
Syngenta, managers of company adopt this theory by making a proper balance between both of
the factors to maintain higher level of satisfaction in work force so that predefined business
objectives can be achieved. In addition, it will also help to retain employees for a longer period
of time that is essential to maintain higher brand image of company at market place.
Maslow’s theory:
It is also a crucial theory of motivation as per which needs are generated in a predefined
hierarchy that need to follow by managers in order to fulfill the requirements of employees
effectively. Different levels of hierarchy of needs are given as under:
Psychological needs: These are the basic need such as clothes, shelter, food and more
that are essential for survival. So, managers of Syngenta make sure that all the employees of their
company will be able to meet with basic needs in order to stay them motivated.

Safety needs: Along with basic needs, human being also wishes to stay safe and secure
from future uncertainties. In regards of respective company, managers provide ensure safety of
work force at work place and also provide them necessary job security.
Social and belongingness needs: After satisfying above sated needs, human resources
look for needs of love and belongingness. Here, they wish to get care, love and affection from
other person (King and Brooks, 2018). For this, managers of Syngenta facilitate formation of
informal groups at work place where employees can interact with each other in better manner.
Self Esteem: At this stage, employees seek for recognition, appraisal, acknowledgement,
respect from others at work place and also in society. Here, respective organization arranges
necessary felicitation programs to recognize the efforts of work force in organizational success
and growth.
Self Actualization: This is related to personal development where people can achieve
milestones by using their potential, skills. In reference of Syngenta, HR managers organize
necessary training and development programs so that employees can enrich and grow in career.
Training and development programs: Training programs play crucial role in
enhancement, development of work force. It helps to improve their knowledge, skills ability that
is crucial to enhance overall productivity and efficiency of human resources. There are several
on job as well off job training programs are organized by companies so that workforce get
updated knowledge and will be able to make optimum use of available resources (Tiwari and
Mohan, 2016). In reference of respective entity, it is analysed that HR managers make
arrangements for proper training of employees so that they get attracted towards company. Here,
they arrange several seminars, training sessions, programs so that employees can explore new
skills and knowledge.
With above discussion, it is monitored that respective organization adopts several
theories, models as well as approaches of motivation, training and development for the
enhancement of employees. Here, different methods of motivation are used to rewards as well as
attracted work force. In addition, proper training and development programs are also arranged by
HR managers of respective entity for their further development and enrichment.

TASK 3
Covered in PPT
TASK 4
P4) Discuss the way in which organizational design need to adapt as well as respond to change
management
There are several changes are introduced within organization on regular basis by which
different activities are performed effectively in an evolved way. As per the recent trend, it is
crucial for organizations to adopt new as well as innovative techniques to bring transformation
within company for future betterment (Caceres and Frank, 2016). It is analysed that these
changes play a major role in fulfillment of the needs and desires of customers by producing
higher quality products and services at relatively lower price. In case of Syngenta company, it is
also adopting several new as well as advance techniques in order to perform different
organizational functions in better manner. With this they are able to meet with the needs of
customers effectively with the enhancement in quality of products. Here, HR managers play a
crucial role by introducing changes within company in an efficient manner with an aim to get the
support of work force. For this purpose Lewin model of change management has been applied
that is outlined below:
Unfreeze: Under this stage, managers bring awareness within workforce about changes in
order to motivate them and direct those in an appropriate way so that they support the whole
process of change management rather resist it. For this, they are required to provide proper
orientation to employees regarding benefits and needs of changes by having proper
communication with them. In reference of Syngenta, HR managers provide proper information to
employees regarding changes they are planning to bring within organization in order to maintain
proper collaboration during whole process.
Change: It is the most crucial process in which actual changes are implemented within
company to bring transformation and planned changes in working process to make necessary
improvements in current products & services. Here, HR managers provide proper guidance to

employees in order to stay them motivated. In context of respective company, it is manages
provide lead, guide as well as motivated employees in an efficient manner.
Refreeze: It is the last still more important stage as here individuals get comfortable as
well as confident within changes in organizational process (Moldovan-Borsos and Matei, 2016).
In this, changes are becoming a part of overall organizational process thus employees start
coordinated with it. So, Syngenta company encourage employees so that they stay motivated and
work with changed process effectively for the betterment of company.
Therefore, changes are crucial for business growth and success but employees tend to
avoid changes and resist it. So, it is vital for managers to adopt a complete process in order to
bring changes in company and also receive acceptance from work force. By applying,
appropriate model it will be easy for organization to respond changes in better manner that will
lead company towards higher growth and development.
Relationship between organizational design and change management:
It is analysed that with change in whole process of Syngenta organizational design of
company will also highly affected. It brings changes in predefined way of working, roles and
responsibilities of different individuals within company (Oakman and Wells, 2016). In addition,
it also brings changes in current behavior, attitude, personality that are related to psychological
changes. So, managers of organization are required to prepare effective strategies in order to
maintain changes within organizational structure design process in an efficient manner.
Therefore, it can be said that there are effective relationship between change management and
organizational design so managers are required to stay proactive in order to prepare appropriate
strategies. With change in organization design, managers have to bring change in their
predefined practice, approaches. They need to change predefined organizational structure so that
company can deal with changes in more effective manner.

CONCLUSION
With above discussion, it can be summarized that organizational design comprise the way
an organization is operated as well as managed. Here, managers are required to prepare effective
strategies in order to adopt appropriate strategies of organizational structure and design. It can be
concluded that there are several techniques, methods are used by HR managers in order to
motivate, develop, attract as well as rewarded human resources. It helps to gain the contribution
of employees in an efficient manner. Discussion has been carried out regarding model of change
management and its association with organizational design that is crucial to get support of
employees throughout the process of change management within company.

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