HR4052: Interview Questions for the Administration Role
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AI Summary
This document presents a comprehensive solution to an HR4052 assignment focusing on the selection process. It begins with an introduction to the importance of skill development in achieving individual and organizational goals. The assignment covers various aspects of recruitment, selection, equality, diversity, inclusion, skills training, performance management, academic writing, motivation, psychological contracts, and international differences in organizations. The solution includes explanations of recruitment methods, job descriptions, person specifications, and diversity in recruitment. It addresses problems with selection interviews, advantages of competency frameworks, challenges of COVID-19 on adult learners, and the importance of coaching. Additionally, the assignment includes a performance review, academic writing reflections, and a detailed analysis of an administration job description, culminating in the design of interview questions based on a competency framework. The solution uses Harvard referencing throughout and includes relevant empirical evidence to support the points made, providing a complete and insightful analysis of the selection process.

INDIVIDUAL STUDENT WORKBOOK
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Table of Contents
Introduction.................................................................................................................3
Week 2: Recruitment methods..................................................................................4
Week 3: Selection Methods.......................................................................................6
Week 4: Equality, Diversity, and Inclusion..............................................................7
Week 5: Skills, Training and Development..............................................................9
Week 6: Performance Management........................................................................11
Week 7: Academic writing, referencing and plagiarism ......................................12
Week 8: Motivation and rewards.............................................................................13
Week 9: The psychological contract and employee engagement.......................15
Week 10: International differences in organisations and management.............16
Week 11: Leadership style.......................................................................................17
Reference list............................................................................................................19
Appendices................................................................................................................20
2
Introduction.................................................................................................................3
Week 2: Recruitment methods..................................................................................4
Week 3: Selection Methods.......................................................................................6
Week 4: Equality, Diversity, and Inclusion..............................................................7
Week 5: Skills, Training and Development..............................................................9
Week 6: Performance Management........................................................................11
Week 7: Academic writing, referencing and plagiarism ......................................12
Week 8: Motivation and rewards.............................................................................13
Week 9: The psychological contract and employee engagement.......................15
Week 10: International differences in organisations and management.............16
Week 11: Leadership style.......................................................................................17
Reference list............................................................................................................19
Appendices................................................................................................................20
2

Introduction
It is very important for the student to develop various skills in order to achieve
success and growth. The students workbook is the development and the scenario
which help an individual to achieve the goals and objectives. It is very crucial for the
development of the individual to know of the various learning programme which
enhances in the productivity of the students. As in the academic learning the
students learn the various skills and knowledge of the differer topics which makes
them capable of becoming the effective and efficient working individual. This report
will include the discussion on the various topic which chicnesses in the different skills
and the effective approaches which can be sued by the business organisation in
order to be effective and efficient within the workplace to achieve the goals and
objectives.
3
It is very important for the student to develop various skills in order to achieve
success and growth. The students workbook is the development and the scenario
which help an individual to achieve the goals and objectives. It is very crucial for the
development of the individual to know of the various learning programme which
enhances in the productivity of the students. As in the academic learning the
students learn the various skills and knowledge of the differer topics which makes
them capable of becoming the effective and efficient working individual. This report
will include the discussion on the various topic which chicnesses in the different skills
and the effective approaches which can be sued by the business organisation in
order to be effective and efficient within the workplace to achieve the goals and
objectives.
3
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Week 2: Recruitment methods
1. Explain why line managers adopt the rational approach to recruitment?
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
It is identified that the line managers adopt the rational approach in order to recruit
the candidates because this is considered the most effective approach for
achieving the goals and objectives for an business organisation (Malek, Kline and
DiPietro, 2018). It is essential for the line managers to conduct this approach in
order to conduct the various aspect of recruiting the best candidate for the
business enterprise. This is the most crucial and beneficial approach for the line
managers in order to achieve the goals and objectives for the business
organisation.
2. Describe the differences between a job description and person specification?
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
There is the difference between the job description and person specification is
that the job description is defined as the role and responsibilities which ned to
be conducted by the employee in order to achieve the goal sand objectives
(Larasati and Martono, 2020). The job description is related to the job which
need to be conducted and defined what has to be performed by an individual
whereas person specification is related to the skills of an individual which will
help in achieving the different roles and re4sponsibilities. This is the basic
difference between job descriptions and job specification.
3. List three examples of how Diversity could encourage diversity when recruiting
candidates in organizations?
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
4
1. Explain why line managers adopt the rational approach to recruitment?
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
It is identified that the line managers adopt the rational approach in order to recruit
the candidates because this is considered the most effective approach for
achieving the goals and objectives for an business organisation (Malek, Kline and
DiPietro, 2018). It is essential for the line managers to conduct this approach in
order to conduct the various aspect of recruiting the best candidate for the
business enterprise. This is the most crucial and beneficial approach for the line
managers in order to achieve the goals and objectives for the business
organisation.
2. Describe the differences between a job description and person specification?
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
There is the difference between the job description and person specification is
that the job description is defined as the role and responsibilities which ned to
be conducted by the employee in order to achieve the goal sand objectives
(Larasati and Martono, 2020). The job description is related to the job which
need to be conducted and defined what has to be performed by an individual
whereas person specification is related to the skills of an individual which will
help in achieving the different roles and re4sponsibilities. This is the basic
difference between job descriptions and job specification.
3. List three examples of how Diversity could encourage diversity when recruiting
candidates in organizations?
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
4
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It is identified that the diversity within the recruitment process of the business
organisation helps in encouraging the diversity as this helps the companies in
recruiting the people from the different countries. This enhances in the
development of the company and encourages in the different cultures where the
people meet in order to achieve the goals and objectives. This also enhances in
the development of the organisation in different areas. This enhances in various
aspect. Of the development (Krekel, Ward and De Neve, 2019).
5
organisation helps in encouraging the diversity as this helps the companies in
recruiting the people from the different countries. This enhances in the
development of the company and encourages in the different cultures where the
people meet in order to achieve the goals and objectives. This also enhances in
the development of the organisation in different areas. This enhances in various
aspect. Of the development (Krekel, Ward and De Neve, 2019).
5

Week 3: Selection Methods
1. What are the problems with using selection interviews to identify the best candidate
in relation to reliability and validity as a selection tool?
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
There are various problems which is faced by the companies in order to select the
best candidate (Kaushik and Guleria, 2019). At times in happens that the
interviewer is not able to guess the capability of the individual while selecting the
candidate. There are various problem which is related to the selection interviews
where the right candidate is not able to get the chance within the organisation and
the person who is deserving might loose the change to enter within the right job
role. This is important because selecting with the use of the right tool can have a
major impact for achieving the goals and objectives.
2. What are the advantages of using a competency framework to design selection
interview questions?
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
It is very important for the interviewer to use the competency framework in order to
design selection interview questions which will helps the interview to ask the
appropriate questions to the candidate which will allow them to know their
efficiency in order to achieve the goals and objectives. This is the most advantages
for the organisation to get well affection by the individual and achieve the better
results (Karadas and Karatepe, 2019). The preparation of the interview questions
will help the interviewing in asking the right way and this will enhance in the ability
of the human resource to hire the bes candidate for the company by achieving the
goals and objectives. It is very important for the line managers to focus on the
different aspect in order to achieve the effective learning and the development.
6
1. What are the problems with using selection interviews to identify the best candidate
in relation to reliability and validity as a selection tool?
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
There are various problems which is faced by the companies in order to select the
best candidate (Kaushik and Guleria, 2019). At times in happens that the
interviewer is not able to guess the capability of the individual while selecting the
candidate. There are various problem which is related to the selection interviews
where the right candidate is not able to get the chance within the organisation and
the person who is deserving might loose the change to enter within the right job
role. This is important because selecting with the use of the right tool can have a
major impact for achieving the goals and objectives.
2. What are the advantages of using a competency framework to design selection
interview questions?
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
It is very important for the interviewer to use the competency framework in order to
design selection interview questions which will helps the interview to ask the
appropriate questions to the candidate which will allow them to know their
efficiency in order to achieve the goals and objectives. This is the most advantages
for the organisation to get well affection by the individual and achieve the better
results (Karadas and Karatepe, 2019). The preparation of the interview questions
will help the interviewing in asking the right way and this will enhance in the ability
of the human resource to hire the bes candidate for the company by achieving the
goals and objectives. It is very important for the line managers to focus on the
different aspect in order to achieve the effective learning and the development.
6
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Week 4: Equality, Diversity, and Inclusion
1. A friend suggests that George should implement mandatory diversity
training. Based on your reading of the Dobbin and Kalev (2016)
article, do you agree with George’s friend?
Provide specific examples from the article to back up your point why
you agree/why you do not.
You should cite relevant theory to support your points and illustrate
them with empirical evidence using Harvard referencing
It is identified that the quality, Diversity and inclusion is the most important
for the business organisation and I agree to this statement where these are the
most important in order to develop the various aspect of achieving the goals and
objectives (Jena, Pradhan and Panigrahy, 2018). This is very important for the
companies in order to develop such culture so that the employees are motivated
because of the diversity and equality within the workplace. It is suggested that if
the companies focus on such aspect it expects to achieve the goals and objectives
in the effective and efficient manner.
2. Please recommend to George two alternative diversity management interventions,
that academic research has proven to be effective.
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
8
1. A friend suggests that George should implement mandatory diversity
training. Based on your reading of the Dobbin and Kalev (2016)
article, do you agree with George’s friend?
Provide specific examples from the article to back up your point why
you agree/why you do not.
You should cite relevant theory to support your points and illustrate
them with empirical evidence using Harvard referencing
It is identified that the quality, Diversity and inclusion is the most important
for the business organisation and I agree to this statement where these are the
most important in order to develop the various aspect of achieving the goals and
objectives (Jena, Pradhan and Panigrahy, 2018). This is very important for the
companies in order to develop such culture so that the employees are motivated
because of the diversity and equality within the workplace. It is suggested that if
the companies focus on such aspect it expects to achieve the goals and objectives
in the effective and efficient manner.
2. Please recommend to George two alternative diversity management interventions,
that academic research has proven to be effective.
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
8

It is observed that the approach of the diversity is an effective for the business
organisation as this helps the companies in achieving the goals and objectives in
the appropriate manner (Fahed-Sreih, 2020) (George, 2018). It is very important for
the organisation to adopt the diversity approach in order to recruit the candidates
from worldwide which chicnesses in the capability of the other staff members and
this also increases the brand image of the business organisation within the
stakeholders and other authorities. This also enhances in the working culture where
the individual is able to perform better of this approach. The diversity within the
organisation enhances that the company is able to focus on hiring the candidate
according to their talent rather than focus on the sex, religion, caste. This helps in
improving the stability within the world and enhances in achieving the sustainable
growth. This is most important for the business organisation to maintain within the
workplace.
9
organisation as this helps the companies in achieving the goals and objectives in
the appropriate manner (Fahed-Sreih, 2020) (George, 2018). It is very important for
the organisation to adopt the diversity approach in order to recruit the candidates
from worldwide which chicnesses in the capability of the other staff members and
this also increases the brand image of the business organisation within the
stakeholders and other authorities. This also enhances in the working culture where
the individual is able to perform better of this approach. The diversity within the
organisation enhances that the company is able to focus on hiring the candidate
according to their talent rather than focus on the sex, religion, caste. This helps in
improving the stability within the world and enhances in achieving the sustainable
growth. This is most important for the business organisation to maintain within the
workplace.
9
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Week 5: Skills, Training and Development
1. What are the challenges which Covid 19, has created for adult
learners’ employability in the labour market?
You should cite relevant theory to support your points and illustrate
them with empirical evidence using Harvard referencing.
There are various challenges which is faced by an individual in order to get a job
and related to the employability and labour market. As in aspect of the covid-19
there was a lot of challenges which were faced by the individual and the companies
where there was shortage of the money and there was no job in the market which
has impacted in the life of an individual (Bulińska-Stangrecka and Bagieńska, 2021).
This has lead to the creation of the trouble for the individual and the learners where
they were most able to get a pattered job in the market because of the shortage of
the market as the companies were shut down and there was no requirement of the
work within the business organisations. The individual has faced challenges related
to the job interviews where there was the tough requirement of the technical aspect
as everything have shifted to the skills related to the formation technology. It was
hard for the students to give interviews vis online platform which also created
problem in the expressing themselves in from the interviewer.
2. Why is coaching by line managers important for the performance of their teams?
What benefits does conducting induction for new joiners have for organizations?
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing
10
1. What are the challenges which Covid 19, has created for adult
learners’ employability in the labour market?
You should cite relevant theory to support your points and illustrate
them with empirical evidence using Harvard referencing.
There are various challenges which is faced by an individual in order to get a job
and related to the employability and labour market. As in aspect of the covid-19
there was a lot of challenges which were faced by the individual and the companies
where there was shortage of the money and there was no job in the market which
has impacted in the life of an individual (Bulińska-Stangrecka and Bagieńska, 2021).
This has lead to the creation of the trouble for the individual and the learners where
they were most able to get a pattered job in the market because of the shortage of
the market as the companies were shut down and there was no requirement of the
work within the business organisations. The individual has faced challenges related
to the job interviews where there was the tough requirement of the technical aspect
as everything have shifted to the skills related to the formation technology. It was
hard for the students to give interviews vis online platform which also created
problem in the expressing themselves in from the interviewer.
2. Why is coaching by line managers important for the performance of their teams?
What benefits does conducting induction for new joiners have for organizations?
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing
10
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It is very important for the managers to conduct the introduction and the various
programme for the new comers in order to make them familiar with the job role
and the environment of the busies organisation (Ali, Lei and Wei, 2018). The
introduction to the company plays and important role in welcoming the people
within the organisation. This also helps in the enhance and development of an
individual in an effective and efficient way. This also helps in the management of
the performance of the employees within the organisation and developing of an
individual in more effective way. It is very important for the managers to manage
the various aspect when there is the joining of the new employees and their
training and development programmes plays a major role in developing and
enhancing their productivity within the company.
11
programme for the new comers in order to make them familiar with the job role
and the environment of the busies organisation (Ali, Lei and Wei, 2018). The
introduction to the company plays and important role in welcoming the people
within the organisation. This also helps in the enhance and development of an
individual in an effective and efficient way. This also helps in the management of
the performance of the employees within the organisation and developing of an
individual in more effective way. It is very important for the managers to manage
the various aspect when there is the joining of the new employees and their
training and development programmes plays a major role in developing and
enhancing their productivity within the company.
11

Week 6: Performance Management
1. Please copy and paste a fully completed table assessing the performance review
practices that you have experienced in your current job role.
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing
2. Identify one area of performance review in your current job role that is weak and
explain why this is a problem.
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
An example of weak performance review in context of current job role is the
usage of financial metrics did you tell mine performance of an employee (.Scott.
and Rye, , 2021). This is a rather traditional method of completing performance
review of an employee as it involves only looking at one aspect of their role and
developing overall price formants review on the basis of that single aspect. in
context of the current job role tension outcome of each employee is used as the
basis of their performance evaluation which is weak as it does not provide
detailed data about how the employee is contributing towards organizational
development and growth. This is a problem because performance review need to
also highlight the ways in which employees are able to contribute to
organizational growth in both financial and non financial terms. Usage of
performance review methods such as 360 degree performance review can help
businesses evaluate employees on the basis of their overall performance instead
of solely focusing on one aspect of their performance.
12
1. Please copy and paste a fully completed table assessing the performance review
practices that you have experienced in your current job role.
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing
2. Identify one area of performance review in your current job role that is weak and
explain why this is a problem.
You should cite relevant theory to support your points and illustrate them with
empirical evidence using Harvard referencing.
An example of weak performance review in context of current job role is the
usage of financial metrics did you tell mine performance of an employee (.Scott.
and Rye, , 2021). This is a rather traditional method of completing performance
review of an employee as it involves only looking at one aspect of their role and
developing overall price formants review on the basis of that single aspect. in
context of the current job role tension outcome of each employee is used as the
basis of their performance evaluation which is weak as it does not provide
detailed data about how the employee is contributing towards organizational
development and growth. This is a problem because performance review need to
also highlight the ways in which employees are able to contribute to
organizational growth in both financial and non financial terms. Usage of
performance review methods such as 360 degree performance review can help
businesses evaluate employees on the basis of their overall performance instead
of solely focusing on one aspect of their performance.
12
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