HR435 Unit 6: Dell Performance Plan Proposal for Dell Organization

This report presents a pay-for-performance plan tailored for the Dell organization, addressing the assignment brief's requirements. The plan's objective is to foster an effective work culture by implementing an incentive system to motivate employees and align them with company goals. The rationale emphasizes the development of a motivated workforce, improved customer service, and enhanced performance. The plan outlines specific incentives for sales, customer satisfaction (based on a star rating system), and overall monthly performance, with clear calculation methods and benefits. Advantages include a better workplace culture, improved employee motivation, enhanced performance, increased sales and revenue, and improved customer satisfaction ratings. The report references credible research articles to support its recommendations and demonstrates a comprehensive understanding of performance management principles.

Running head: DELL PERFORMANCE PLAN
DELL PERFORMANCE PLAN
Name of the Student
Name of the University
Author Note

1DELL PERFORMANCE PLAN
Objective of the plan
The primary aim of the plan is to highlight a Pay for performance plan for the Dell
organization. The Dell organization ensures adequate welfare plans for the different employees
who are present in the organization. In consideration of this, it is critical to note that, by
implementing this plan, Dell would be able to see to it that it is effectively being able to devise
an incentive system which will motivate the employees to perform adequately well and along
with this, also ensure that the firm is being able to come up with adequate tools and techniques to
keep them focused on the goals of the firm. Through this plan, the firm aims to build an effective
work culture.
Rationale of the plan and support
The reason why this plan is being recommended is because, the enterprise is aiming to
develop an effective workforce culture which will assist them in ensuring that the employees
remain adequately motivated towards the overall goals of the enterprise and additionally are
being able to engage in effective welfare opportunities (Coles & Li, 2019). In association with
this, the plan will be able to ensure that the employees work hard, serve the customers effectively
and in addition with this, will also keep them motivated. When the employees remain motivated
they work effectively towards the different goals of the firm in an appropriate manner.
Important incentives of the plan
The important incentives as involved in the plan along with their basic requirements can
be mentioned to be as follows:
Incentive scheme Basis of calculation Benefits

2DELL PERFORMANCE PLAN
Incentives for sales Will the target then in such a
case, be calculated on the
basis of the sales made by the
employee? If the sales exceed
the target then in such a
scenario, the incentive will be
provided.
When the target will be
exceeding from the set target,
for every 10% overshoot, an
incentive of $300 will be
provided to the employees.
Incentives for customer
satisfaction
The customer satisfaction
index will be used as a basis
for the calculation of the
incentives for the customer
satisfaction. In association
with this, if the individuals
receive high ratings then the
incentives will be given to
them accordingly (Shields et
al., 2015).
The slab for incentive
calculation can be mentioned
to be as follows:
3 star and above rating but
below 4: 10% of the pay
4 star and above rating but
below 5: 20% of the pay
5 star rating: 30% of the pay
Incentive for overall
monthly performance.
This aspect shall take into
consideration various factors
such as the overall attendance,
workplace decorum and
related aspects.
Based on the ratings of the HR
department, the various
dimensions for calculation of
the incentives will be
undertaken and based on the
rating, the incentives shall be

3DELL PERFORMANCE PLAN
provided.
Advantage of the plan
The advantages of the plan include:
 Better workplace culture
 Motivated employees
 Improved performance (Noe et al., 2015)
 Improves sales and revenue
 Better customer satisfaction ratings and service

4DELL PERFORMANCE PLAN
References
Coles, J. L., & Li, Z. F. (2019). Managerial attributes, incentives, and performance. Incentives,
and Performance (September 24, 2019).
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2015). Human resource
management. Gaining a Competitive.
Shields, J., Brown, M., Kaine, S., Dolle-Samuel, C., North-Samardzic, A., McLean, P., ... &
Robinson, J. (2015). Managing employee performance & reward: Concepts, practices,
strategies. Cambridge University Press.