A Research Project on HRD Challenges in Training at EAST END HIRE

This research project investigates the Human Resource Development (HRD) challenges faced by EAST END HIRE, a small-scale transportation company in Melbourne, in implementing effective training and development programs for its employees. The study focuses on problems such as managing employee performance, developing employee potential, and addressing the lack of employee engagement. The primary aim is to identify HR policies that can help organizations understand and overcome these challenges. The research questions explore the importance of training and development, the policies needed to address related problems, the benefits of effective HR policies, the best implementation methods, and the roles of various stakeholders in the training process. The literature review utilizes keywords like HRMJ, IHHRM, employee development, and training to identify relevant articles, including studies on HR challenges in hospitality, the evolution of training methods, and the impact of training on employee performance and organizational competitiveness.

Assignment 1 – Research Project Details
Template
Report title What problems Human Resource Development team of EAST AND
HIRE face for implementation Training and Development programmes of
Employees?
Industry partner My industrial partner in the project is EAST END HIRE, a company situated in
Melbourne market is dedicated on serving its customers with transportation
facilities like forklifts and scooters to load and unloading their goods that they
purchase from the market place. The goods generally consist of fruits and
vegetables. The size of the company is small with only 80 employees working in
it. I am working in market authority of Melbourne in EPPING and associate with
EAST END HIRE as Human Resource Analyst. The company is working on the
small scale in Melbourne Market and aspires to expand number of employees and
drivers of scooters and forklifts for which they need to implement effective
training and development program for its current and future employees for
generating employee retention and that is my major area of concern.
Research field The research field of this project would be human resource management with
more emphasis of training and development of employees so that they could
provide customers with appropriate services and work with the expectation of
personal and organization’s growth.
Overarching
problem
EASTEND HIRE is a small-scale company and have mixture of brilliantly
performing, average performing and underperforming employees which the
company cannot afford to take lightly as they are targeting to expand their
business successfully. Therefore, the major problem company is facing is to
manage performance of its employees as without it the company would not be
able to achieve its timely objectives. The problem can be solved by practicing
necessary terminations and effective hiring along with proper communication
about objectives and goals of company amongst higher management and
company’s employees. The other major problem the company is facing is in
finding ways to develop its employee’s potential as without it the growth of the
company will always be stagnant. Moreover, the biggest problem is lack of
awareness and sincerity of employees towards their engagement in their job.
It is important for the company to address and solve this problem as a lack of
sincerity and lack of skills could be big hindrance for the whole company and

could stop it from growing and achieving its competitive objectives.
Overarching
research aim
The primary aim of this research is to investigate the implementation of human
resource policies that could enable organizations to understand challenges of
human resource department with training and development of employees and
find solutions to overcome them.
Research
questions(s)
What Problems HRD department of EAST AND HIRE face in implementation of
training and development programme?
Why is it Important for EAST AND HIRE to provide their employees with
training and development?
What important policies should the company implement to deal with training and
development related problem?
What will be the benefits of implementing the effective human resource policies
for Employees and Employers?
What are the best methods to ensure implementation of effective training and
development methods?
What role the official, managers and employees of EAST AND HIRE play in
training and development programs?
Literature review:
Keywords used for
literature search
The key words of finding appropriate literature for the topic are
HRMJ, IHHRM, Personal Review, employee development, training
methods, skills development, qualitative research, development
programmes, quality control, quality assurance.
Literature
review:
The articles that I will use to do the literature review of this project are
Murray, W.C., Elliot, S., Simmonds, K., Madeley, D. and Taller, M.,
2017. Human resource challenges in Canada’s hospitality and tourism
industry: Finding innovative solutions. Worldwide Hospitality and
Tourism Themes, 9(4), pp.391-401.
As In the journal the author has relevantly discussed the challenges of HR
and solution to them. The other journal that I will refer is
Bell, B.S., Tannenbaum, S.I., Ford, J.K., Noe, R.A. and Kraiger, K., 2017.
100 years of training and development research: What we know and where
we should go. Journal of Applied Psychology, 102(3), p.305.
As it have discussed all the methods that people have implemented in last
100 years for effective training and development of employees and how
innovatively we can use the knowledge to implement industry and time
specific methods.
Falola, H.O., Osibanjo, A.O. and Ojo, I.S., 2014. Effectiveness of training
and development on employees' performance and organisation
competitiveness in the nigerian banking industry. Bulletin of the
Transilvania University of braşov, 7(1), p.161.