Hilton Hotels HRD: Learning Styles, Training, and Government Roles

This report provides a comprehensive analysis of human resource development (HRD) practices at Hilton Hotels, focusing on various learning styles, the importance of the learning curve, and different training methods employed by the organization. It evaluates the effectiveness of these methods and explores the role of government in training and development initiatives. The report covers Kolb learning style and Honey and Mumford learning styles. Further, it discusses training needs at different organizational levels, the advantages and disadvantages of cognitive and behavioral training methods, and a systematic approach to planning training events. The evaluation process of training programs is also examined, including the preparation of evaluation plans, the execution of evaluations, and the review of their success. Finally, the report assesses the impact of development and competencies movements on both the public and private sectors, along with contemporary training initiatives introduced by the UK government.

HUMAN RESOURCE
DEVELOPMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Compare the different learning style.....................................................................................3
1.2 Explains role of learning curve and its importance to transferring learning process............4
1.3 Contribution of different learning style and theories when planning and design are take
place.............................................................................................................................................5
M1................................................................................................................................................5
M2................................................................................................................................................6
TASK 2............................................................................................................................................6
2.1 Different types of training needs that are require at each level.............................................6
2.2 Advantages and disadvantages of training method which are used in the chosen
organisation..................................................................................................................................6
2.3 Systematic approach to plan training and development for training event for new people at
workplace.....................................................................................................................................8
M3................................................................................................................................................9
D1................................................................................................................................................9
TASK 3............................................................................................................................................9
3.1 Preparation of evaluation plan which used through different techniques which plan at
workplace.....................................................................................................................................9
3.2 How to carry evaluation of training event which planned within the organisation.............10
3.3 Review the success of evaluation process...........................................................................11
TASK 4..........................................................................................................................................12
4.1 Explains the roles of government in training and development..........................................12
4.2 How the development and competencies movement has impact on public and private
sector..........................................................................................................................................12
4.3 Assess the contemporary training initiatives which introduced by the UK government....13

D2 Effective approach to independ research.............................................................................13
D3 Effective thinking to reflect learning and development.......................................................14
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Human resource development is activity which enhance productivity of a person to achieve
objectives and goals of the organisation. In this way, every organisation try to maintain
sustainability of people through provide them proper training to enhance their skills and
knowledge at workplace (Klingner, Nalbandian and Llorens, 2015). With the help of these
qualities, every enterprise can easily make concentration at workplace to make productivity. In
respect to this, present report is based on Hilton hotel which provide various types of hospitality
services within the nation. They have more than 170 outlets in which 900 employees are working
over there.
For gaining insight knowledge of the company, present report covers different types of
learning style at workplace. Furthermore, it describe about role of the learning curve and its
importance which transfer at workplace. Moreover, it includes advantages and disadvantages of
training method which can be used at workplace. In addition to this, it demonstrate the success of
evaluation method. At last, it also includes role of government in training and development of
employee at workplace.
TASK 1
1.1 Compare the different learning style
Learning style assist to learn various new things which describes to achieve goals and
objectives at workplace. There are different types of learning style take place at workplace of
Hilton hotel. They are as follows:
Kolb learning style: Learning style refers as preference for particular phase of experimental
learning style. In this aspect, employee learn in a process in which knowledge is create with the
help of transformation of experience (Kuhlmann, Batenburg and Larsen, 2013). This model
cover four element as a stages which are as follows:
 Concrete experience: In this type of stage, people learn with interpreting existing
performances at workplace. They are work very good at workplace of Hilton good with
complexity (Ciegis, Ramanauskiene and Martinkus, 2015).
 Reflective observation: Reflector people are degenerate ideas in a broad way to develop
culture interest. Their thinking and doing capabilities experiment with new ideas. In
addition to this, they are also work with practical experience.

 Abstract conceptualization: Abstract conceptualization people are ascertain their
knowledge with logical analysis of ideas. In this aspect, they are acting on intellectual
understanding (Ciegis, Ramanauskiene and Martinkus, 2015). In addition to this, they are
also work with making sense on that element which making interpret events and
understanding towards them.
 Active experimentation: Active experimentation outcomes are made at final stage which
put into place for doing something. It is also place into the context of making sense
towards them. In addition to this, it is also applies towards real work and trial and error
method (Klingner, Nalbandian and Llorens, 2015).
Honey and Mumford: In order to learn with the model of Honey and Mumford, there are
different element which work on the following basis:
 Activist: In this way, people of Hilton hotel learn with doing practical thing at workplace.
They all are work in team to achieve goals and objectives. They perceive analytical
nature for doing things at workplace. It will assist to gain competitive advantages with
considers various things.
 Reflector: Reflectors are working with observation. They are cautious type people who
have thoughtful process to do things at workplace of cited firm.
 Theorist: In this type of people are working on concept and fact which determines
understanding for common elements at workplace.
 Pragmatists: This type of people, learn with practices. In this way, experiments and ideas
assist to make business results. This elements are use with real use of resources. Thus,
Hilton hotel can achieve their targets and results.
1.2 Explains role of learning curve and its importance to transferring learning process
Learning curve is the graph which shows relationship among time spent learning and level
of competent which can be achieve at workplace. It demonstrate skills and ability of organisation
people according to specific time frame. At Hilton hotel, this curve is used to suggest typical
pattern with acquisition of given skills and standard. It is the point where performance level may
be out. It is also determines progress in which the company can measure their performances at
workplace (Ashraf and Galor, 2013). They can monitor business outcomes in effective way so
that goals and objectives can be achieve easily.

In addition to this, learning process within the chosen organisation is very complex so that
it extent in which learned information can be enhance. Transfer of the application of knowledge
is require to set time frame for each activity so that target can be ascertain at workplace. In every
sense learning is require which occur at workplace to attain positive results and performances.
1.3 Contribution of different learning style and theories when planning and design are take place
There are different types of learning style are take place which create impact on the
business performances. Sometimes it demonstrate positive impact sometime adversely. In this
aspect, learning situation is start with developing ideas and operations at workplace. With the
help of different learning theory, Hilton hotel can easily create positive results. Kolb learning
model is the best element in which different aspects are providing at workplace which
demonstrate positive impact on the company and its performances. It contribute impact from
Kolb learning style which are as follows:
Motivated to learn
With the help of different learning theory, the cited firm can motivate their employee so
that objectives and goals can be achieve easily. In this aspect, purpose and benefits of different
learning activity are taken at workplace. Thus, manager can made activity very clear for attract
candidates at workplace.
Goals and objectives
In order to make effective results, clear goals and objectives are attain at workplace. It
will assist to make each activity clear with specific meaning that help to concentrate on every
meaning. It create special meaning for every goals and targets.
Learning material
In addition to this, learning style also helpful to make results according to objectives to
solve business problems. It determine study of each case which take at workplace to make
specific attention. Training design is create for implicate design and objectives at workplace
which deliver positive impact on the business performances.
M1
For manager of the chosen organisation, learning process is very important because it
demonstrate learning element for every people at workplace. Thus, they can encourage to people
to achieve common goals and objectives at workplace. This is because, when manager

understand learning model, they will easily contribute for giving proper training to each
employee so that various benefits can be made at workplace easily.
M2
In order to assess, effectiveness of different learning style, it is important to make proper
functioning at workplace. With the help of productivity and employee participation, Hilton hotel
can measure their performances and outcomes at workplace. It lead to different element at
workplace such as employee contribution, their part towards business goals and objectives
(Ashraf and Galor, 2013).
TASK 2
2.1 Different types of training needs that are require at each level.
Within the chosen business environment, there are various element which need to take
place to enhance capability and outcomes at workplace. It will assist to enhance capability and
knowledge at workplace through Hilton can achieve their positive results. This is because, skills
and knowledge of employee need to be enhance so that they can take effective outcomes easily.
Training is the systematic way in which information are enhance so that performances can be
increase. In addition to this, training needs are also identified to increase performance to
accomplish targets and results.
It makes gap between people and their performances to achieve their goals and
objectives. Gathering needs also taken within the business environment. It demonstrate learning
attitude within the business environment. In Hilton it assist to enhance productivity of employee
through they can give participation to achieve goals and targets. It also prevent wastage of
manpower with the chosen business can develop market easily. It reduce supervision level within
the business environment so that plan can be made. It assist to prevent accident at each level so
that top, middle and lower level can easily participate easily (Kuhlmann, Batenburg and Larsen,
2013). At lower level, it increase quality which develop positive results at workplace. It
demonstrate preparation for employee within future aspect so that the company never fail to
operate their outcomes.
2.2 Advantages and disadvantages of training method which are used in the chosen organisation.
Training is the systematic application of the formal process which enhance knowledge and
assist to people to acquire skill which are necessary. In addition to this, within the Hilton hotel it

perform satisfactory job that create various opportunity for enhance performances of employee
within the business environment. At the chosen enterprise, two types of training methods are use
which generate profitability and high performances at workplace (Ciegis, Ramanauskiene and
Martinkus, 2015). They are as follows:
Cognitive method (Off the job training)
Cognitive method determines verbal and written information. It demonstrate relationship
with effective concept and provide rules for doing task and elements. In this aspect, learning is
stimulate which create impact on cognitive process and it assess closely changes within
knowledge and attitude. This is known as off the job training because employee are learn without
doing any job (Klingner, Nalbandian and Llorens, 2015). As results, the company can also
charge fee to them to learn things at workplace. It includes following methods which create
impact on the company and its performances:
 Lecture: Lecture based training create general knowledge and understanding that
influence to people to do work within the enterprise. With the help of some topics Hilton
hotel can give training to their employee.
 Computer based training: It is also known as E-learning method through various people
are learn at workplace with the help of computer. It determines learning which delivered
effective information and outcomes at workplace. With the help of analysis, electronic
technology ascertain results and performances which shows effective information
towards people at workplace (Ashraf and Galor, 2013).
Behavioural method (On the job training)
Behavioural methods allow trainee to learn and practice with doing job at workplace. It
stimulate fashion and outcomes through learning behaviour. The organisation people are stimuli
through assessing skills and development programs which shows attitude for doing something at
workplace. In addition to this, these methods are enhance skills and performances of people at
workplace who perform special task and results at workplace (Mok, Sparks and Kadampully,
2013). It includes following method:
 Job rotation: With the help of job rotation, Hilton hotel can deliver effective information
and outcomes to their people. In this aspect, they are analysis performances at workplace
which shows movement of employee at workplace with objectives and plans. In this way,
different experience and variety of skills demonstrate at workplace.

 Coaching: Coaching is another way through the employee of chosen organisation learn
various things with taking knowledge of expertise (Shafritz, Ott and Jang, 2015). In this
aspect, they are analysis performances of people who perform functions and operations in
effective way which demonstrate skills and performances at workplace.
2.3 Systematic approach to plan training and development for training event for new people at
workplace
In order to plan training program for new employee, it is essential to develop their skills
and performances in effective manner. In this aspect, Hilton need to perform their functions very
effectively so that they can easily ascertain positive results and performances at workplace. In
this way, they are analysis employee requirement and their skills which assist to play various
functions and operations within the business environment (Ashraf and Galor, 2013). Following
elements are includes through the company can give training to member in effective way:
Blend to person and give them online training:
With the help of effective training methods, the chosen firm can give proper online
training to their member. In this aspect, they are assess employee outcomes and their efficiency
through they can develop outcomes and operations in effective way (Dijk, Beck and Viney,
2013). This will assist to give proper information to trainee at workplace through the
organisation will learn effectively at workplace
Provides hands on training:
In addition to this, HR manager of the chosen organisation has responsibility to deliver
training in effective way through assessing roles and outcomes at workplace. In this aspect, they
are learn various elements through the business will achieve their targets and goals at workplace.
In respect to this, manager also try to make effective results and performances through the
company will able to set targets and objectives at workplace.
Incorporate mobile training apps:
In now a days, various mobiles apps are considers effective results on the business
outcomes. This is because, it shows positive impact on the business performances which analysis
outcomes and performances easily (Mok, Sparks and Kadampully, 2013). In addition to this, new
people will easily learn different things at workplace.

M3
With the help of different theories, Hilton hotel can give proper attention, to their
employee. In this way, cognitive theory assist to analysis employee performances at workplace.
People are learn various things through business will set their targets and outcomes at workplace
(Shafritz, Ott and Jang, 2015). On the other hand behavioural theory also assist to take various
advantages and outcomes at workplace. In this way, the cited firm will give training to their
member on the job time.
D1
From the above discussion it can be concluded that, the chosen business has various
opportunity to learn things at workplace. In this aspect, on the job training is the best method
which make loyalty of people at workplace to learn various things during their working hour.
TASK 3
3.1 Preparation of evaluation plan which used through different techniques which plan at
workplace
Evaluation training is plan in systematic way at workplace. It analysis performances and
outcomes of people at workplace which includes different services and results. In addition to
this, following are such model or techniques through the chosen firm can easily plan training
program at their workplace:
 ROI model: Return on investment model measure monetary benefits which can be
obtained through the organisation. There are various benefits includes in this model
through the company can analysis their performances and outcomes easily. Within the
specified time period, return for given assessment is looking towards training programs
(Ashraf and Galor, 2013). In addition to this, within Hilton ROI is the extent in which
benefits are exceed according to cost.
 CIRO model: This technique is develops by Warr, Bird and Rackham. In this aspect, the
chosen organisation try to address training needs at their workplace so that objectives can
be ascertain easily. It will also develop outcomes and profitability which shows various
benefits and results at workplace. With the help of CIRO mode3l, learning events of
Hilton hotel concern with information about current operational situation which assess
training needs and objectives (Kuhlmann, Batenburg and Larsen, 2013). As results, this

evaluation determines training needs at workplace. In input the company includes
element which brings changes within the chosen enterprise. It is includes learning event
planned, managed, designed and deliver. Thus, cost efficient, cost effective and
feasibility can be assess easily.
3.2 How to carry evaluation of training event which planned within the organisation
Evaluation is the making judgement, amount and number of programs which assess
success within the business environment. Evaluation of training event involve formal and
informal assessment of the quality and effectiveness of employer (Ciegis, Ramanauskiene and
Martinkus, 2015). In addition to this, it also assess values and outcomes which analysis business
performances to increase knowledge and outcomes of employee at workplace. It is the process in
which feedback gather of training event to support future planning and outcomes. In this aspect,
following elements are included at workplace through Hilton hotel can carry their programs:
Participative reaction
In order to carry effective training programs, the HR manager has responsibility to look
towards participative reaction. In this aspect, they are analysis performances and results which
shows effective learning and outcomes at workplace (Klingner, Nalbandian and Llorens, 2015).
It demonstrate results and performances which beneficial to make changes at workplace. With
the help of assessment, Hilton hotel can analysis their outcomes and performances at workplace.
Learning outcomes
Learning outcomes analysis effect of elements which determines profitability and results
at workplace. With the help of training event, learning events are setting at workplace which
shows profitability and positive results at workplace (Ashraf and Galor, 2013). In addition to
this, all input which includes by the company are look in this aspect.
Behaviour change
When the chosen firm assess their results, they are also analysis their behaviour changes
which includes to make positive results and performances at workplace. In this aspect, Hilton
hotel measure their outcomes which shows impact of business performances in effective manner.
It is also analysis results and performances that create impact on the business outcomes (Forbes,
Beare and Kok, 2015).
Performances change

Performances changes are includes initiatives within the business results and
performances at workplace. In this aspect, the chosen enterprise analysis their results which
make effective results at workplace. It analysis changes that are requires to considers positive
results and performances. With the help of performances changes, Hilton hotel can easily
analysis their performances according to business requirement so that plan can be made
effectively (Bergstrom and Randall, 2016).
Other design results
Training methods are carry with design results so that it is essential to deliver effective
information and outcomes which gives positive results. In this aspect, the chosen business
ascertain results and performances to make positive results and performances. In addition to this,
Hilton hotel also analysis design survey that create positive results and performances at
workplace. With the help of ascertain results and performances, the chosen company can easily
deliver their results and performances at workplace (Khan, Yusoff and Azam, 2014).
3.3 Review the success of evaluation process
Success of the evaluation process review determines effective results and performances at
workplace. It shows effective results and performances which ascertain positive results and
performances at workplace. With the help of plan of review process, Hilton hotel can easily
assess results and performances at workplace. It analysis effective results and performances at
workplace through the company can easily measure their outcomes and results (Dijk, Beck and
Viney, 2013). With the help of effective process, following elements are includes which assess
results and performances at workplace:
 Outcomes of the business: With the help of business results, Hilton hotel can assess their
results and performances at workplace. In this way, they have responsibility to continue
monitor their outcomes and performances which shows effective results and
performances at workplace.
 Performances of people: Performances of the people also shows profitability at
workplace (Theisohn and Lopes, 2013). In this way, the chosen business need to ascertain
their results and performances that shows skills and ability of employee to perform
specific task at Hilton hotel.
 Success of the company: Success and brand reputation of the company also show success
at workplace. In this way, the cited firm need to monitor their performances and results