Human Resource Development Report: Learning, Training, and Gov't Role

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This report on Human Resource Development (HRD) delves into various aspects of employee learning and development within the context of Sun Court Ltd, a residential service provider in the UK. It examines different learning styles, including Kolb's, Honey and Mumford's, and Fleming's VAK/VARK model, and analyzes the role of the learning curve and knowledge transfer in organizations. The report further explores the government's contribution to training and development, lifelong learning, and the impact of the competency movement on both private and public sectors. It also covers training needs at different staff levels, the advantages and disadvantages of various training methods, and the systematic approach to planning and evaluating training programs. The report concludes with an overview of evaluation techniques and methods used in HRD.
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HUMAN RESOURCE
DEVELOPMENT
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Comparison between several learning styles .......................................................................1
1.2 Role of learning curve and importance of transferring knowledge at an organisation level 3
1.3 How learning style and theories can provide help in planing and designing learning
events ..........................................................................................................................................4
TASK4.............................................................................................................................................5
4.1 Government role in training & development and lifelong learning......................................5
4.2 Development of competency movement create impact on private and public sector ..........6
4.3 UK government have introduce contemporary training initiatives.......................................7
TASK 2............................................................................................................................................7
2.1 Training needed for staff at different level...........................................................................7
2.2 Advantages and disadvantages of methods of training in Sun Court Ltd.............................8
2.3 Approach of systematic for planning training and development for an event of training....9
TASK 3..........................................................................................................................................10
3.1 Make evaluation program by using suitable techniques.....................................................10
3.2 Execute evaluation of training program .............................................................................11
3.3 Review evaluation methods ..............................................................................................12
CONCLUSION..............................................................................................................................13
REFRENCES.................................................................................................................................14
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INTRODUCTION
Human resources development have done their work related to employees learning and
development. In any company human resources department have do development work on
employees skills and knowledge. For this they have conduct training program. Development are
done on continuous basis so that training event are conducting time to time when requirement are
arise. That is the HR responsibilities to hire appropriate candidates and give proper induction
program to create awareness about company policies & culture (Yang, 2012). They develop
employees career for give satisfaction and motivation, with this they have achieve company
goals and objectives. Sun court limited is provide residential place services to society in a
convenient way at UK. Mainly old age person are living here and company provide day to day
services those needed by old people at that place. Sun court company have provide protection to
these old age people like finance, security etc. In this report include different learning style and
curve. This report throw light on government contribution on training and development events.
That also assist about employees problem when this training and development program have
been apply on work place.
TASK 1
1.1 Comparison between several learning styles
Learning is a process of developing skills and knowledge of the people. Through this
company have develop employees knowledge and professional skills for completing assign
targeted work on a effective way those are contribute in achieving firms goals and objectives.
Every person are different in each other so their learning style are also different. Learning style
mean a way an individual absorbs knowledge and skills. This absorbing method or way are
differs person to person (Werner and DeSimone, 2011).
David Kolbs theory: Kolbs say that learning are come form experience. He is make four
stage cycle of learning that is include experience, perception, cognition and behaviour. The main
characteristics of this theory are:
Learning is a process done on regular basis.
In a atomistic process.
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Individual person are learn form their surrounding environment so that they have increase
their knowledge.
(Sources: Kolbs Learning style, 2015 )
Peter Honey and Alan Mumford model: This model was introduced in 1986. This
model have develop with the help of Kolbs theory. In this model they have implemented new
learning style. That provide development in person skills and knowledge through grape latest
information. This model consist four step those are as follows:
Activist: Person have learn thing by doing their work and their experience form
situations. These kind of person have love to work in team so they can receive help to
solve critical problem (Singh and et. al., 2011).
Reflectors: These kind of people have learn through observation and thinking. They have
analysis situation try to find out alternative solution and choose one best of them. These
people are take time to make decision or suggestion.
Theorist: These people are use theories and models in making decisions. The apply this
in situations and find out the appropriate solution. They have set up a structured plan for
implementation for work.
Pragmatists: Innovative and risk taking people are use this style. They have try out new
ideas those are not evaluated on execute time they give result in future. The look out the
new ideas of working process (Rosenbusch and et. al., 2011).
Neil Flemings VAK/VARK model: this this model Neil find out that sensory organs are
play very important role in learning. That is the medium through individual person can gain
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Illustration 1: Learning style
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knowledge. Many HR manager have use this learning style because this is a very easy to
understand. In this some step are as follows:
Visual learning: Employees or people are gain knowledge form seeing things or
situations. That is very good in directions.
Auditory: People are learn things from listening some audio. HR manage have prefer
lecture audio and talk about.
Kinaesthetics: In this person have learn new thing by their experience. They do
experiments in situations to find out solution.
1.2 Role of learning curve and importance of transferring knowledge at an organisation level
Learning curve is a graphical content of performance of individual employees learning.
Company have conducting training and development program through this employees have learn
new things. After this learning process worker have implemented this knowledge into work and
perform better then before. This performance have been measure by HR manager because they
want to know learning style those adopt by them are successful for not. For this manager have
make graphical representation of after learning performance. That is called learning curve
(Pedler and et. al., 2011).
(Sources: Learning curve, 2017 )
In the given figure performance have mean measure with time. If employee performance
are continuous increase then learning curve have showing growth with time.
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Illustration 2: Learning curve
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Importance of knowledge transfer: Knowledge is very important for growth and for
new employees that provide knowledge about company cultural, rule & regulation, and firm
policies. HR manager have appreciating this process because that improve employees skills and
information about their work field (Payne and Isaacs, 2017). In an organisation management
have make structure program or systematic order for implementation of transferring process form
trainer to learner. Training and development event are mostly use by company to transfer
knowledge.
Role of learning curve: In the Sun court limited company HR manager have make
learning curve to know about employees performance. Through learning curve trainer have learn
about success of their training events. In this curve after training performance have been
graphically represent and trainer have compare actual performance and desire performance.
Through this method they have analysis gap between before and after training performance.
Evaluator have know the position of employees in process of learning at work place. The
knowledge transfer process are not enough to develop employees skills. learning process are
monitor by HR department at every point because that provide information about lack off
involvement of employees as well as trainer. The accumulation of these points are make whole
learning curve.
1.3 How learning style and theories can provide help in planing and designing learning events
Planing are very important tool for the company to implementation for training and
development program. Effective planing are provide growth in future. Its important to make
suitable design of learning events. Learning style give necessary information regarding
employees personalities. HR manager have make learning plan and design whole event activities.
For this they have analysis learning style because that in provide information related to
employee's attitude and personality toward transferring knowledge. Through learning style
manger have learn about which learning style are use in training and development program, each
one employees are different so their learning style are also different (McGuire, 2014). Learning
style give information to HR manager those provide help to make plan of training event are:
manager analysis employees need and wants and accordingly take training material, learning
style give support to select training materiel because that provide information related to which
kind of material are use in which learning style employee's; manager use combination of learning
style in their plan because every employee are different, learning style give best suitable
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combination according to maximum employee's needs and wants; firstly manager choose
learning style according to employee's and then they have make learning events; learning
theorise provide to assist learning style help to manager in preparing plan.
TASK4
4.1 Government role in training & development and lifelong learning
Government have provide help to an organisation for training and development program.
Society have selecting government so that government have make rule and policies for providing
benefits to whole society. Government have make rule of no discrimination in employees
according to their colours, genders, religion, cast etc. Government have watch private as well as
governing organisation for they have provide equal opportunities to their employee's with in an
organisation through increase employee's knowledge and professional skills, for this firms have
conducting training program time to time at work place. If company can not do that then
government have take decision related to employee's growth and career. They have established
positive environment for all people to motivating their personalities and behaviour. Governance
has make rule on training and development program, in this they have give proper systematic
structure of training and make correct strategies of enhancement (Martin, McNally and Kay,
2013). They have own private and public sector companies for regulation their operational
effectively. Government have introduce laws and policies related to improvement in peoples
work and productivity in their job. Sun court limited has also implemented government laws and
policies in their organisation environment some are as follows:
Company have conducting training program on continuous basis because that provide
improvement in employee's performance and productivity in work. Through this
businesses have receive rapid growth across globe.
Sun court limited employee's personalities have improve by join this training sessions.
Training provide motivation to employee's for effectively done their work as per their
capabilities those provide growth to the firms and achieve company goals and objectives.
Accordingly to recent trends Sun court limited has use digital techniques for delivering
their training lecture. Online training program are very convenient for company so that
they can easily implemented whole training program with a effective manner.
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Government have introduce some training and development norms those are as follows:
Requirement of capital for allocation of resources: Company have required capital for
operating businesses activities in a effectively manner.
Generate Public norms: Government have make general rule for all citizen of the
country. In this rule general norms are mansion 'equal treatment of all people with in a county'.
So that authorities have take proper decision on this rule and implemented it very smooth
through out the nation (Knowles, Holton III and Swanson, 2014).
Introducing HRD in their study: Government make rule of spread HRD practise In
whole country.
Formulation of HR policies: Government have make rule for companies that they have
make proper HR policies with in an organisation. That is the responsibilities of the companies to
cooperate with other organisation in the world.
4.2 Development of competency movement create impact on private and public sector
Company has want to receive competitive advantages at market place form other
competitors in a competency movement. Its affected companies at international level and UK is
one off them. Form making employee's training and development program they have consider
these factors. HR manger have make recruitment and selection process for hiring potential
candidates. For this they have analysis professional skills and experience of the applicants and
according to job design selecting appropriate candidates. Large organisation have affected by
these change done with an environment and out side the organisation environment so that they
have attain advantages of competition in the world. Poor work performance, low quality of
product and services, insufficient production capabilities are increase by fall in employee's
performance or productivity in result company has conducting training and development
program for improving or enhance workers presentation (Hobfoll, 2011). Sun court have invest
large amount in training and development session for their workers at every level in an
organisation through this they have perform better and achieve firm goals and objectives. They
have receive diversified responsibilities about several fields which provide result in future.
Company have find out the training needs and after then they have implemented that into
organisation environment. With this program change are occur with in firm and management
want to plan change directions and give training about managing change to employee's.
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4.3 UK government have introduce contemporary training initiatives
Sun court limited have provide necessary services to their old age clients who are living
in sun court residency. They provide securities & safety to these old age people and defend them
form their families. UK government also take many step for old age people to solve their
problem and live happy life. Improvement in human resource development program and their
services make thing easily. Association those work in this field are as follows:
Health department: Company make laws and policies related to health issues which are
face by organisation workers. For this firm have do employee's insurance.
Institution of work and pension: This department have work for society welfare and
provide pension to old age people after leaving job.
Education and skills: Company focus on education system at work place.
Trad industries department : this department have established in the year 1970. In UK
department of economy provide motivation to this industries for future growth (Guest, 2011).
TASK 2
2.1 Training needed for staff at different level
Various levels are their in a Sun Court Ltd and having a various responsibility and
functions. Employees need training at each stage for updating them with a structure of latest
working. It is important that company should give them proper training to their workers at each
level so they can increases their work performance in a very effective and efficient manner.
Majorly Sun Court Ltd levels having various needs of training are given below: Level of organisation: At a level of organisation, needs of training relate of providing
training to workers which affect the outcomes of training for achieving goals of an
company. Needs of training at a level of company in which manner workers work in Sun
Court Ltd towards their goals of a organisation. Human resource department identified
their training needs. Human resource department gives a session of training while
recruitment and selection because it affect whole company. Level of occupational: In this level, workers needs to give training for enhancing their
skills, improvement and field related knowledge. Needs of training to workers at a level
of occupational are restricted of their structure of working as per their functions which
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they are going to perform (Ghai and Vivian, 2014). According to department of human
resource consider, it finds that they have to provide training of a skills of computer which
help in understand and improving their about a tools of computer which they are using in
day to day basis.
Individual level: At a level of individual, training needs of personal of worker is
identified. Workers who want to develop skills will help them in work enhancing is a
need of training at a level of individual.
2.2 Advantages and disadvantages of methods of training in Sun Court Ltd
Training of communication skills and computer which has been deliver by action of
learning and e-learning. Their are various methods of giving training with associated advantages
and disadvantages of Sun Court Ltd are given in table below:
Training methods Advantages Disadvantages
Seminars
It involves topic discussion
and sitting of a knowledgeable
peoples. It shares updated
knowledge to all members
sitting in seminar.
Its nature is costly and people
in seminar it is possible that
they share some false
information about topic.
E-Learning
This method gives training to
workers at place where they
are working. Its arrangements
cost is saved for organising a
programme of training at
others place (Flamholtz,
2012).
Training gives at a place where
they work it will not easy to
see that workers are attentive
in listening training or not.
Best way of giving training to
workers are sessions. In this
lecturers are included those
Sessions nature are costly.
Managing of a workers work
as per their training timings of
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Session who are having a best
knowledge about their subject
matter and they are having a
face to face interaction
between trainees and trainer.
a sessions.
Coaching
It is a method of training is
coaching where they improve
and develop their skills of a
workers.
Coaching are bias for such
workers as they get distract
from their actual outcomes of a
training.
Role play and Simulation
In this method they gives a
practical approach to trainees.
As they give a artificial real
situation to trainees.
Role play and simulation
nature is so expensive (Dao,
Langella and Carbo, 2011).
Mentoring
Mentoring is a interaction of
one on one. In this mentor
develop employees working
attitude.
Workers not listen to their
mentors arise bias for
employees.
2.3 Approach of systematic for planning training and development for an event of training
Approach of systematic have to adopt in a planned order of an event of training in Sun
Court Ltd. Considering some factors with their event plan decisions. For planning an event they
have to follow steps which are discussed below of Sun Court Ltd: Identification of needs of training: First step of planning a event plan is is there is need
of training for employees. Human resource department has discussed about methods of
training at various level of Sun Court Ltd. Set objectives: Training objectives should specified and discussed in this step. Objectives
of recruitment and selection for upgrading the department of human resource with
practices so other organisations are successfully using companies recruitment. As giving
training of skills of computer its objective is to increases speed of work of a department
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