Human Resource Development Report: Learning and Training Strategies

This report provides a comprehensive analysis of Human Resource Development (HRD) strategies, focusing on the case of Sun Court Residential Homes Ltd. The report begins by comparing different learning styles, including Honey and Mumford's and Kolb's models, and their application in training staff. It explores the role of the learning curve and the importance of transferring learning to the workplace, emphasizing how effective training can improve staff efficiency and patient care. The report then delves into the contribution of learning styles and theories when planning and designing learning events, highlighting how tailored approaches enhance training effectiveness. Furthermore, it examines the training needs of staff at various levels within an organization, along with the advantages and disadvantages of different training methods. A systematic approach to planning training and development is outlined, including evaluation techniques and methods. The report concludes by reviewing the roles of government in training, development, and lifelong learning, including contemporary training initiatives and the impact of competency movements. The report emphasizes the importance of adapting training programs to meet the evolving needs of the workforce, particularly in the context of specialized care for dementia and mental health patients.

Human Resource
Development

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Comparing different learning styles......................................................................................1
1.2 Role of learning curve and importance of transferring learning...........................................3
1.3 Contribution of learning styles and theories when planning and designing a learning event
.....................................................................................................................................................4
TASK 4............................................................................................................................................4
4.1 Various roles of government in training, development and lifelong learning......................4
4.2 The development of competency movements which impacted on public and private
section.........................................................................................................................................5
4.3 Contemporary training initiatives introduced by government for HR development............6
TASK 2............................................................................................................................................6
2.1 Training needs for staff at different levels in an organisation..............................................6
2.2 Advantages and disadvantages of training methods.............................................................7
2.3 Systematic approach to plan training and development........................................................8
TASK 3............................................................................................................................................9
3.1 Preparing and evaluation using suitable techniques..............................................................9
3.2 Carrying out an evaluation of training event.........................................................................9
3.3 Review the methods of evaluation......................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES .............................................................................................................................12

INTRODUCTION
Human resource development is an integrated course which is required to undertake for
the purpose of development of employees and staff within the organisation. This will includes
providence of training and career development programs which helps in improvement of their
existing skills. There is huge importance of these programmes and required to be conducted on
regular basis to bring changes in the attitude and behaviour of employees and development of
their overall personality. There are large number of benefits are gathered by organisation through
such offerings like higher involvement of employees, reduction in staff turnover, creation of
positive working environment, effective customer services etc. Sun Court Residential Homes
Ltd. Provides garden accommodation to Old age people. Their main aim is to convert themselves
from generalist to specialist care home (Armstrong and Taylor, 2014 ).
In the present report explain about, different types of learning styles, role of learning
curve along with importance of transfer of learning to workplace, contribution of learning styles
in designing of learning events, requirement of training needed at different levels of staff,
advantages and disadvantages of training methods and application of systemic approach to plan
training events. Also, evaluation of training events, review of success of training methods and
role of government in training and development programme.
TASK 1
1.1 Comparing different learning styles
Sun Court Ltd is one of the residential care home in UK which provides accommodation
to the residents having the age of above 60. 50 rooms are available in care home. The CEO never
takes care about the activities related to the development of their staff as he has opinion that it is
necessary cost and required to be minimum. But many factors are present which forces the CEO
is to think about the training of their staff which are defined below:

 Reduction in the amount paid by local authority to Sun Court by 20%. Also, tight
regulations are imposed by care quality commission regarding inspection and training of
staff members.
 Due to high competition in care homes and price wars, changes the ideas about the
services provided as care home and wants to start providing accommodation to old
people suffering from dementia and mental health as high amount of funds are available.
 For retaining workforce need to develop additional skills to treat the patients effectively
in care home suffering from particular disease of dementia.
In the regard, they take the support of People 'R' US which is HR consultancy to advise
regarding application different learning styles in development of the skills of staff.
Learning styles
It is refers as different types of theories which can be further used regarding the
development of the skill in the individual. Before application of such styles and theories need to
consider the existing skills of each and every employee to determine the aspects which are need
to improve for development of personality. It is important to do such process in earlier stage
because individuals has different ways to observe things and grab the knowledge. This factors
which plays main role in this regard includes their listening power, emotional factor, personal
experiences, visual memories etc. The learning styles which are suggested by HR consultancy to
Sun Court Ltd, is defined below:
Honey and Mumford learning style: This style of learning provides by Peter Honey
and Alan Mumford which is basically based upon the work of Kolb's. This is mainly
recommended regarding maximisation of the personal learning of own individual. The four
identified preferences according to this approach is defined below:
Activist: These are such individuals who learn the things by doing them practically
(Avey and et. al., 2011). It is considered as open-minded approach of learning which includes
higher involvement of individual without any bias in process of learning new experiences. In this
regard, Sun Court Ltd. Need to held special classes from where staff get the knowledge
regarding dementia and metal health.
Theorist: This will depicts about such learners who not need actual actions in learning
process but wants to grab the information and knowledge with the help of models, concepts and

theories. Here, Sun Court Ltd. For such learners provides basic information through use of model
regarding causes and treatment of dementia.
Pragmatist: These people have main emphasis on application of learning in actual
practice. They like to do experiments, try out new ideas etc. In respective firm, there should be
the learners who are experiments or try new ideas in their work so that task can be performed
effectively.
Reflector: It includes such person who learn new things through observation and
thinking about future happenings. They generally avoid leaping as well as considered to view
from sidelines. So, Sun Court Ltd. Have to conduct some observing activities, coaching so that
their staff involve in that activities and gain knowledge from that.
Kolb's learning style: This style is provided in 1984. This theory of learning consists
two different working levels. These two levels are identified as four stage cycle of learning and
four separate learning style which are defined below:
Divergent: This type of learning approach is used regarding such individuals who are
emotional and imaginative in nature. Herein, individuals are capable to seek at things from
different conceptions. So, in Sun Court Ltd. Aids their employees to work in team and perform
all the task effectively.
Assimilative: This will includes learners who like to grab new aspects on the basis of
theories an concepts behind them. These individuals needs clear description instead of practical
opportunity. They are less concentrated on human and more interested into ideas. So, Sun Court
Ltd. Staff can prefer this style so that they can obtain new ideas with the help of some models
like exploring analytical models and so on.
Convergent: It is consider such learners which are practical in nature. Individuals with
this particular style can resolve issues as well as will utilise its learning to identify the solutions
to practical problems. So, Sun Court Ltd staff can adopt this style so that they can solve issues
as well as it enables their technological and specialist capabilities.
Accommodative: These are originative and having different thinking from others. They
are attracted towards new experiences and opportunities as well as performed plans. They
generally rely upon others information and perform its own analysis. Thus, Sun Court Ltd
employees can adopt this so that they can perform in team to accomplish task. Moreover, set
targets and used various manner to attain objectives.

1.2 Role of learning curve and importance of transferring learning
Role of learning curve: It is refers as the process which includes presentation of
outcomes in graphical manner which depicts the information regarding performance of learners
and the impact which has been assessed by organisation through improvement in the learning of
overall staff. This curve is also recognised as efficiency and productivity curve. It has been
understood from information presented by learning curve that the work which is performed on
regular basis requires less time to complete in future. The whole process is based upon common
understanding which provides that how learning is developed in the individuals and the styles
which suited more to their personality. This will depicts the different between the performance of
learner before and after training programmes (Bratton and Gold, 2012). Moreover the role of
learning curve in respective firm is to monitor ongoing improvement of staff skills, shows all
workers development progress, measure every staff productivity and many more.
Importance of transferring of learning: Transferring learning is the process which
includes providence of skills and knowledges to learner by the management. Training is the best
method which contributes in improvement of the interpersonal skills and capabilities of
individual. In the present report, learning is provided regarding dementia and mental health for
conversion of normal services of care home as specialist. The different kind of benefits gathered
by Sun Court Ltd. Are defined below:
Development of efficiency to accomplish objectives: One of the major advantage of
transferring learning is that it helps in development of overall working efficiency of employees
which contributes in effective care of the patients suffering from dementia and mental health
issues and attain quality in working as per the standards provided by care quality commission.
Optimum utilisation of resources: Proper transfer of learning among the staff of Sun
Court Ltd, provides the opportunity is to effectively utilise their give resources and funds in
optimum manner to attain better results.
Removal of mistakes and development of capability to face challenges: It is assess
that providence of training and learning to the staff members not only helps in improvement and
development of new skills but also reduction in the amount of mistakes which are happen and
also build competencies regarding face the future challenges in effective manner.

Moreover, Sun Court Ltd required to transfer learning knowledge into work. Effective
staff can transfer its learning knowledge into practical execution. So that task can be done in
profitable manner and attain the objective efficaciously.
1.3 Contribution of learning styles and theories when planning and designing
a learning event
Learning event is complete phenomenon which includes different
learning theories and styles which plays an important role in the process of
providence of learning to staff members. The application of the concept of
learning styles provide the opportunity regarding determination of the
nature and learning behaviour of different types of employees and
application of appropriate training approaches according to such behaviour.
This will provides the opportunity regarding designing of effective learning
event which helps in accomplishment of desired objectives within given
frame of time:
 Application of the concept of learning styles and theories in the
process of designing of learning event provides the opportunity helps
in acceptance of person oriented training programmes regarding to
their goals and objectives.
 This will improves the understanding about the determination of the
important factors which improves the effectiveness of designing
process (Bray, Jemal, and et. al., 2012).
 Application of learning styles helps in determining the learning
behaviour of employee. This will improves the success rate of
learning event in future period of time.
 Application of theories provides the opportunity regarding
identification innovative ways which contributes their effort in
process of improvement.

TASK 4
4.1 Various roles of government in training, development and lifelong learning
Government of nation plays an important role in training, development and creation of
lifelong learning programmes within the organisation. They provide basic standards which are
required to adopt within the organisation while running business or employing individuals. The
work regarding appraisal of quality of performance is provided to CQC which ensures that their
performance is according to standards or not and the rules provided by government should be
adhered or not. Sun Court Ltd. Is residential care home which provides accommodation services
to old age people who are above 60. Their main objective is to survive in market through
improving the working efficiency of employees and generation of the new skills regarding
treatment of dementia and mental health issues. It is important for the cited care home is to
effectively adopt all the regulations provided by government in effective manner manner to
attain the desired level of quality in care services. The role of government regarding promotion
of training and development of employees within healthcare sector is understood from the points
defined below:
Development of public norms: The government of UK identifies the need of developing
public norms which contributes in building of common cultures which are required to follow by
employer while operating their functions. This will ensures preparation of training sessions on
continuous basis after appraisal of actual performance of employees.
Human resource policy formed: The UK government identified that HR department has
important functioning within every kind of organisation. To effectively regulate their functioning
and improve their performance specific regulations are provided helps to bring consistency in
their working (Brewster and Hegewisch, 2017).
providence of funds: To promote training and development sessions within the
healthcare sector they start providing funds which are specially used in the process of
improvement of the skills of staff members and ensuring higher safety to the health of patients.
The government of uk is very accountable towards improvement of the human resources.
The government intent at encouraging the self managed learning to attain the lifelong objectives
between people. The government of UK have introduced an apprenticeship scheme to resolve the
problems of unemployment, to minimise gap and differences among unemployment and skills.
Also, they plan to enhance the number of apprenticeship schemes. For implementing that

scheme, the government are accountable to monitor the less performance level of all company in
UK.
4.2 The development of competency movements which impacted on public and private section
The significant role is played by government of nation in promotion of training and
development programmes which provides the opportunity in achievement of their desired targets
within stipulated period of time. Sun Court Ltd. Has huge need regarding identification of new
strategies and approaches which contributes in achievement of their target regarding survival in
market. This will provides the opportunity regarding development of their brand image and
competitiveness in their operations which ensures satisfaction of the needs of patients and
individuals comes to their care home. The regulations which are framed by government applied
on both public and private sector and contributes their efforts in development of competency
movement which helps in improving the overall working efficiency of organisations working in
both public and private sector. The benefits which are attained with the help of development of
competency movement is defined below:
Provide job opportunities: The development of competencies helps in improvement of
the business activities which results in creation of large number of job opportunities according
to their capabilities. This will helps in development of the overall society and nation.
Competitive advantage: Attainment of effectiveness in their business operations helps
to improve their position in market which contributes in process of attainment of competitive
advantage in market (Crook and et. al., 2011).
4.3 Contemporary training initiatives introduced by government for HR development
There are many initiatives are taken by the government of country regarding
development of the functions HR department and also improving their competencies in the field
of development of effective training programmes. This initiatives are taken by the government to
bring consistency in the functions of HR and attainment of the higher level of expertise to cater
the diversified needs of organisation. The regulations which are provided by UK government are
defined below:
 Working and pension scheme
 Health and safety regulations
 Industry and trade development
Initiatives taken regarding development of training

 Providence of adequate amount of funds
 Formulation of regulations to improve understanding regarding training programmes.
TASK 2
2.1 Training needs for staff at different levels in an organisation
Sun Court Ltd. Is care home which provides accommodation to old age people. They also
having the aim to provide effective treatment to such persons suffering from dementia and
mental health. Three different kind of levels are working within care home and their combining
efforts helps to attain their desired goals. Training is the only aspect which provides the
opportunity to improve the performance level of individuals which persist at different levels
within the cited care home. So, it is important to identify the training needs on regular basis to
effectively achieve their objectives and survive in market. Different levels within cited care
home and their training needs are defined below:
Upper level: It is refers as the top management level which includes higher executives
which are responsible to carry the actions of care home on regular basis and effective decision
making regarding disbursement of roles and responsibilities to workers. Here, training is required
to provide regarding development of leadership and motivation skills.
Middle level: At this level, different important departments are come which helps in
providence of care facilities, finance and marketing activities. Training is needed for
development of skills regarding use of new and innovative technologies (Lin, s 2011.).
Lower level: This will includes the workers and staff members which provides the
functioning in accomplishing work objectives. Training is required for development of
personality and knowledge.
2.2 Advantages and disadvantages of training methods
The management of Sun Court Ltd. Basically uses two types of training methods which
are known as On the job and Off the job training methods. Both these methods includes different
types of tools and techniques having the common objective of development of skills and
knowledge of employees. Different type of advantages and disadvantages are associated with
application of both these methods are defined below:
On the job training method: This will includes the process regarding providence of
training to the employees at the time of performance of their job within cited care home. The

different methods which are used in this regard includes job rotation, coaching and job
instruction (Daley, 2012). The advantages and disadvantages of these approaches attained by Sun
Court Ltd through its application on staff members is understood from the points defined below:
Advantages
 These methods and approaches are considered as most cost effective because this
methods provide training at same place or within company only.
 Employees become productive at the time training also as training are provided to the
staff of Sun Court Ltd so they become more productive.
 Provides the opportunity to learn while performing functions due to this methods
employees of respective company are facilitated opportunities to grab knowledge and do
the activities effectively.
 Getting the experience of working in real situations with the help of this particular
methods of training staff of Sun Court Ltd can obtain the experiences to work at real
circumstances within firm.
Disadvantages
 Potential disruption is arises in delivering of services as training is provided in workplace
so some disruption is raise whole delivering services.
 Quality of training may not be high as on the job training are given to staff in their
workplace.
Off the job training methods: Training is provided after working hours and at some
other place. Herein, the Sun Court Ltd. comprises of areas particularly assigned for training
purpose which may be near to actual work area in which the employees are needed to learn the
skills as well as obtain well equipped with techniques. This includes some methods such as
lectures, simulation and many more. The advantages and disadvantages are defined below:
Advantages
 Different skills and qualifications are developed: As employees go other places to gain
training so they develop their various skills effectively and attain objectives of company.
 Provides opportunity regarding learn from experts: As staff of Sun Court Ltd are go to
another places so they get opportunities to gain knowledge from the experts.