HRIS Comparison and Recommendation Report for ABC Ltd., HRM400

This report analyzes and compares three Human Resource Information Systems (HRIS): Bitrix24, OrangeHRM, and Oracle Taleo Cloud Service, focusing on their suitability for a medium-sized enterprise, ABC Ltd., with 200 employees. The report explores the importance of HRIS in business operations, particularly for SMEs, and evaluates each system's features, pricing, and functionalities, including talent management, recruitment, and employee information management. A detailed comparison table highlights key differences between the systems. The analysis recommends Oracle Taleo, considering its scalability and comprehensive features, while also acknowledging the cost-effectiveness of OrangeHRM. The report provides recommendations on how to modify the selected HRIS (Oracle Taleo) to meet the specific needs of ABC Ltd., including adjusting modules for benefits, payroll, and employee assistance, and integrating learning management programs. The report emphasizes the importance of risk assessment and change management for successful HRIS implementation, supported by relevant literature.

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Assignment title

Table of Contents
Introduction.................................................................................................................................................3
What is an HRIS?....................................................................................................................................3
Importance of HRIS................................................................................................................................3
Role of HRIS in SME’s...........................................................................................................................3
Features of Existing HRIS...........................................................................................................................4
A. Bitrix24........................................................................................................................................4
B. OrangeHRM................................................................................................................................4
C. Oracle Taleo Cloud Service.........................................................................................................4
Comparison.............................................................................................................................................4
Analysis for Human Resource and Talent Management features in selected HRIS.....................................5
Recommendations.......................................................................................................................................7
References...................................................................................................................................................9
Figures/Tables
Fig1: HRIS System and Components..........................................................................................................3
Table 1: Table of Information......................................................................................................................5
Fig2: Oracle and Taleo combined service offerings....................................................................................7
Table 2: Requirement Adjustments.............................................................................................................8
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Human Resource Technology Management
Introduction
Human Resourcing is one of the essential components of business operations. In order to succeed and stay
competent, organizations must invest into technology efficient human resourcing software that
strengthens the internal processes. Human Resource Information System or HRIS is one such technology.
This report is with reference to the company ABC Ltd., holding an employee strength of 200, and is a
medium level enterprise. The report analysis the possible set of HRIS that can aid in excelling the
performance of the organization.
Importance of HRIS
An HRIS system plays crucial role in empowering the human resourcing function of organization. They
allow the efficient and effective management of all systems with various features for data protection and
people interaction (Kavanagh & Johnson, 2017).
Role of HRIS in SME’s
In organizations with small to medium workforce capacity, communication flaws and misinterpretation of
data can be a major challenge while competing in the marketplace. In order to stay strong and manage
consumer requests, the human workforce must be managed in the most efficient manner (Buzkan, 2016).
HRIS systems in SMEs equips them with strong management and communication skills.
Fig1: HRIS System and Components
Source: https://www.hrpayrollsystems.net/global-hris/
Features of Existing HRIS
For a medium enterprise ABC Ltd., holding the employee strength of 200, management of workforce
information through manual or low technological tools can be very time consuming and error prone.
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Therefore, a strong and well-integrated system, that is neither too extensive to cripple the performance
nor too limited to incapacitate the functionality of organization, would be required. Here are a few
suitable HRIS systems that can adjust into the requirement of ABC Ltd.
A. Bitrix24
It is a highly flexible, vendor managed, team task management system that encapsulates various
human resource management cum talent management features. It has various features including data
interpretation through various charts, calendaring, team collaboration, cross-platform availability,
cost effective package and mobile enabled app with cloud services. This is suitable for small
enterprises and teams, especially for low-budget lookouts. For effective organization use, it must be
customized, data imported and has its own instant communication feature (HomePage, 2020).
B. OrangeHRM
Another popular and widely used HRIS system is the OrangeHRM. Dedicated to employee
management needs, it also caters human resourcing requirements effectively. It offers trial and paid
version for customer requirement and allows development of complex workflow structures to
personalize the application for organizational needs. Offering training to organizations and being an
open system software, it allows various cloud services including cross-platform features (Features,
2020).
C. Oracle Taleo Cloud Service
Oracle corporation has a dedicated cloud-based talent management service for fast paces and large
enterprises, especially those with evolving talent management needs. It is a dynamic and highly
functional service that allows pure cloud service with no machine deployment. That is, it is
completely managed and maintained through internet over cloud and provides extensive support and
upgrade facility through that model. It is one of the most developed system offering a variety of
features that can be catered and customized in every bit to customer demand (Home, 2020).
Comparison
The above three Human Resource Information Systems can be contrasted against features for making a
decision towards ABC Ltd. A well distinguished comparison would help in clarifying the features,
availability, competence and performance, that each of the provider offers. Below is a small table of
information differentiating each against the set parameters (Srivastava, 2019).
Service Providers
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Features
Best For Small businesses, Remote
teams
Start-up, SME, global
businesses
Large enterprises and
Market leaders
Price $24.00/month Not provided Not provided
Free Trials Yes Yes NA
Cross-Platform  Installed - Mac
 Installed - Windows
 Web
-Based/Cloud/SaaS
 iPhone / iPad
 Android
 Installed - Mac
 Installed - Windows
 Web
-Based/Cloud/SaaS
 iPhone / iPad
 Android
 Web
-Based/Cloud/SaaS
Training  Webinars
 Documentation
 In Person
 Live Online
 Webinars
 Documentation
 Live Online
 Webinars
 Documentation
Customer Support  24/7 (Live Rep)
 Business Hours
 Online
 Business Hours
 Online
 24/7 (Live Rep)
 Online
Features - Multi-feature
- Customizable
- Help Desk
- VoIP
- Leave Management
- Human Resource
[both in Free version]
- Talent Management
- Applicant Tracking
- Learning
Management System
- Performance
Appraisal
- Succession Planning
[Other Human Resourcing
process management]
Table 1: Table of Information
Analysis for Human Resource and Talent Management features in selected HRIS
The selection of HRIS for ABC Ltd. is an important strategic decision that would help build the process
of human resource management and talent handling efficient. Since, the company is growing and would
be looking for expansion in the upcoming time, gaining a status of a large enterprise, it would be better to
adapt a higher Enterprise Resource Management Tool like Oracle Taleo. But, under the consideration that
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the implementation costs and required changes would be too extensive for ABC to bear, it can choose to
go with OrangeHRM as well, which fits the requirements nearly completely, but not exactly.
Although the OrangeHRM can be more cost effective but considering the futuristic growth and
requirement of process integration, it would be suitable to implement ERP system, like Oracle Taleo. It
can be noted here that these service providers permit the customized implementation of certain features
only, thereby making the solution fit into the budget, as the organization implementing it gets to pay for
the services that they use (Marler & Fisher, 2013). Below is an introspective analysis under which Oracle
Taleo can be seen fitting the current and futuristic requirements at ABC Ltd.
• Recruiting/ Job Postings/ Job Descriptions – For recruitment services, Oracle provides the
features of Applicant Tracking with extensive set of features like Assessments, Interview
Scheduling, Resume Parsing, Resume Search and others. It also extends support with
Recruitment management and Onboarding modules.
• Employee Information – From managing the data and meta-data for Employees and their day-to-
day activities for various processes, Oracle has different modules like Goal Setting and Employee
Database systems.
• Training and Development – Oracle also has dedicated training management module to plan,
share, track and record assessments for specific training needs, all online and no manual activity.
• Performance – Although most of the HRIS systems inculcate this segment, yet Skills Assessment
is a specific feature that Oracle provides. It also has a performance management called Individual
Development System, that caters the performance enhancement and appraisal systems.
• Termination/Retention – Employee termination and retention is a process known as Exit process.
Organizations does not have dedicated modules for it, but they become a part of bigger
management processes. Succession planning is one such module that covers termination and
retention.
• Payroll and Taxes/Compensation – Payrolls and taxes are clubbed with Compensation
Management system, that also looks into compensation against special contribution and other
benefits of employees.
• Holiday, Sickness, Vacation, Absenteeism – The performance management system looks into
these requirements. Currently Oracle Taleo does not contribute a dedicated segment for Leave
management as such.
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• Health Insurance/ Direct Deposit/ Medical Facilities – Currently Oracle Taleo does not cater
these requirements separately. Although there is a provision of customization under the employee
management tool, but these segments do not get dedicated service pages.
• Employee Assistance Programs – In order to help employees in their careers and through
interaction with other industry experts and mentorship programs, Oracle Taleo provides a feature
called Career Development. This allows Employees a guided assistance in their progress and
professional growth.
A detailed analysis of Oracle Taleo depicts limited yet more than sufficient module availability for
organizations leading the market or aiming to grow into large organizations. ABC Ltd. being a 200 people
company, it would be very likely to fall under the categorization of large enterprises with rise in market
demand and its performance. The company can choose to implement limited or all features of the
application. Later on, it can also plan and adapt the Oracle ERPs like Oracle Fusion Applications, Oracle
E-Business Suite, PeopleSoft Enterprise, and Oracle Siebel CRM with full-features (Rainer, Cegielski,
Splettstoesser-Hogeterp, & Sanchez-Rodriguez, 2013).
Fig2: Oracle and Taleo combined service offerings
Source: https://www.enterpriseirregulars.com/45817/news-analysis-the-implications-of-oracles-acquisition-of-taleo/
Recommendations
Oracle Corporation had acquired the Taleo Corporation, in order to compete with SAP as a strong
contender in the market, providing holistic services in terms of Enterprise Resource Management
Systems. The advantage that Oracle offers over SAP is, Oracle can be configured and customized with
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limited and restrictive services of choice (Chatzoglou, Fragidis, Chatzoudes, & Symeonidis, 2016).
Although SAP offers similar features too, in order to stay in competition.
Given the requirements for our organization, a medium level enterprise, the analysis of various features
helps to uncover the requirements that ABC needs to manage through strategically modified processes
(Muturi, Kiflemariam, & Acosta, 2018). The primary requirement of ABC falls under the category of
Recruitment Management, Employee Management, Talent Management, Performance Management,
Compensation Management, Payroll Management, Benefits Management, Employee Assistance and
Support.
Mostly, Taleo offers varied segmented modules that can be altered and customized to meet the
requirements of ABC. What it does not cover distinctively are the Benefits Management, Payroll
Management and Employee Assistance modules. Therefore, in order to implement these and realize the
strategic change, ABC can modify these processes and merge them with relative featuring services.
Below is a collaborative mapping possibility for customization of various requirements.
Requirement Alternative
Benefits Management Compensation Management
Payroll Management Compensation Management
Employee Assistance Service Goal Setting
Table 2: Requirement Adjustments
In addition to the various segments, Oracle does offer an explicit Learning Management module that is
not yet a facility with any other service provider, OrangeHRM and Bitrix24. Oracle Taleo offers various
Blended learning, Mobile learning, eCommerce and Corporate/Business related sections that are
dedicated to employee skill enhancement, and organizational empowerment. Also, with the corresponding
arrangement, ABC can offer various Change Management programs and training modules, in order to
prevent internal resistance, confusion and conflict (Kehoe & Wright, 2013). Also, since deploying an
ERP or a part of it is a complex process, therefore risk assessment, contingency planning and mitigation
strategies must also be put in place to implement the application into existing systems (Ferdous,
Chowdhury, & Bhuiyan, 2015). The various suggested alternatives can help ABC Ltd. to continue its
journey towards success and help in successfully implementing a well-planned HRIS.
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References
Buzkan, H. (2016). The role of human resource information system (HRIS) in organizations: a review of
literature. Academic Journal of Interdisciplinary Studies, 133.
Chatzoglou, P., Fragidis, L., Chatzoudes, D., & Symeonidis, S. (2016). Critical success factors for ERP
implementation in SMEs. In Federated Conference on Computer Science and Information
Systems (pp. 1243-1252). IEEE.
Features. (2020, April 24). Retrieved from OrangeHRM Official Website:
https://www.orangehrm.com/features/
Ferdous, F., Chowdhury, M. M., & Bhuiyan, F. (2015). Barriers to the implementation of human resource
information systems. Asian Journal of Management Sciences & Education.
Home. (2020, April 12). Retrieved from Oracle Official Site:
https://www.oracle.com/applications/taleo.html
HomePage. (2020, April 12). Retrieved from Bitrix24 Official Website: https://www.bitrix24.com/
Kavanagh, M. J., & Johnson, R. D. (2017). Human resource information systems: Basics, applications,
and future directions. Sage Publications.
Kehoe, R. R., & Wright, P. M. (2013). The impact of high-performance human resource practices on
employees’ attitudes and behaviors. Journal of management, 366-391.
Marler, J. H., & Fisher, S. L. (2013). An evidence-based review of e-HRM and strategic human resource
management. Human Resource Management Review, 18-36.
Muturi, B., Kiflemariam, A., & Acosta, F. (2018). Towards a Robust Human Resource Information
System’s Success Measurement Model. International Journal of Academic Research in Business
and Social Sciences, 1-14.
Rainer, R. K., Cegielski, C. G., Splettstoesser-Hogeterp, I., & Sanchez-Rodriguez, C. (2013).
Introduction to information systems: Supporting and transforming business. John Wiley & Sons.
Srivastava, H. (2019, August 23). 4 Best Free and Open Source HR Software Systems for HR
Professionals. Retrieved from Capterra: https://blog.capterra.com/free-hr-software/
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