This report focuses on human resource management (HRM) within the Intercontinental Hotels Group, examining key processes and challenges. It begins with an introduction to HRM and then delves into Task 1, which includes creating a job advertisement, conducting job analysis (job description and person specification), providing interview notes, a professional CV and cover letter, outlining appraisal processes, and presenting a job offer letter. Task 2 analyzes current issues and challenges affecting HRM, such as training and development, organizational challenges, and compliance with laws and regulations. The report highlights the impacts—both positive and negative—of these issues on the hotel group, offering a comprehensive overview of HRM practices and their implications within the hospitality sector.