HRMT20024: Literature Review on Human Resource Management in Australia

This report is a literature review of four articles related to human resource management within the Australian health sector, specifically focusing on Mater Health Services North Queensland. The review examines the impact of high-performance work systems, healthcare policies, and procedures on employee retention and patient care quality. It also explores the challenges related to job satisfaction among aged care staff, the importance of workforce sustainability in early childhood education and care reforms, and strategies for retaining workers in an aging population. The articles' methodologies range from correlation studies and regression analysis to qualitative case studies and survival analysis. Key findings highlight the importance of HRM systems, training and development, and person-centered care in improving employee satisfaction and organizational performance. The review provides insights into how these articles contribute to a broader understanding of HRM practices in the healthcare industry.

Running head: HUMAN RESOURCE MANAGEMENT
Human Resource Management
Name of the Student
Name of the University
Author note

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Health Sector in Australia- Mater Health Services North Queensland
Article 1- Dickinson, H., Millar, R., West, M., Leggat, S. G., Bartram, T., & Stanton, P. (2011).
High performance work systems: the gap between policy and practice in health care
reform. Journal of Health Organization and Management.( DOI 10.1108/14777261111143536)
Objective and Research Question
The objective of the research paper is to understand the importance of the health policies
and practices which are necessary for the retention of the health care employees in an appropriate
manner in the Australian economy. Moreover, the objective is to find the linkage between high
performance work systems as well as organizational performance including perceived quality of
the care of patients.
Research Question
What is the impact of the proper health care policies and procedures in managing the care among
the patients in the Australian healthcare?
Method
The respective study mainly focuses on the series of the correlation studies with the usage
of the survey data collected from hospitals in Australia which has been mainly supplemented by
the qualitative data collection along with analysis. It helps in demonstrating linkage between
HPWS as well as perceived quality of the care delivery through the regression analysis.
Findings and Discussion

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From the analysis of the article, it has been found that there is a proper and positive
relationship between the high performance work systems along with perceived quality of the care
which is mainly mediated by the human resource management which includes psychological
empowerment. In the Australian healthcare companies, it has been noticed that the different
healthcare companies in the Australian economy are not capable of providing efficient services
of HPWS in place and it is leading to the problems in retaining the employees in the companies.
In addition, from the survey results of the different healthcare companies, it has been seen that
there is lack of the HPWS from their perspective which impacted the performance and increased
the level of turnover among the different employees in the three companies.
Different leaders in the health care companies in Australian economy who have been
capable of ensuring the fact that the health care system and policies are highly needed in the
workplace which will be helpful for improving the effectiveness of the company and gain
competitive advantage in the market. The policy makers need to make different healthcare
procedures that will be suitable and beneficial in creating high performance work systems that
will be helpful for the company for retaining the health care workers which will be suitable for
them in keeping the work in an efficient manner. The patient safety includes the avoiding of the
different errors as well as reducing likeliness of the different mistakes which will be suitable for
growth of the companies in Australia.
Conclusion
Therefore, it can be concluded that healthcare policies and procedures are the most
essential elements which will be beneficial in improving the growth of the company in a
successful manner. In case of Mater Health Services North Queensland, it has been seen that the

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company needs to take into consideration the healthcare policies which will be suitable for the
safety of the individual patients along with the ones working in the healthcare sectors.
Contribution of Article to Essay
From the respective aspect, it can be seen that leaders in the healthcare companies need to
mainly focus on ensuring the HRM systems, structures along with processes which will be
supporting the HPWS. It is highly contributing towards the analysis of the effectiveness of the
healthcare rules and regulations in the company in a suitable manner.

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Article 2- Edvardsson, D., Fetherstonhaugh, D., McAuliffe, L., Nay, R., & Chenco, C. (2011).
Job satisfaction amongst aged care staff: exploring the influence of person-centered care
provision. International Psychogeriatrics, 23(8), 1205-1212.( doi:10.1017/S1041610211000159)
Objective and Research Question
The main objective of the research article is related to analysis of the different challenges
related to the job satisfaction provided to the aged care staffs that will be impacting the
performance of the company as a whole. There are various challenges in attracting and retaining
employees for sustaining the aged workforce and key issues of concerns such as low job
satisfaction.
Research Question
What are the challenges faced by the aged care staffs in gaining the job satisfaction in the
Australian healthcare centre?
Method
The methodology which has been used in the article is multiple regression analysis
wherein the residential aged care staffs in Australia have been selected for measuring the level of
job satisfaction along with person-centered care assessment tool. Through the Univariate
analysis, the proper relationships have been examined which helped in understanding the
challenges faced by the aged care staffs in Australia.
Findings and Discussion
From the analysis of the respective article, it has been seen that there are different
challenges in attracting as well as retaining the different staffs who are aged in the healthcare

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department of Australia. It has been noticed that the perceived person-centered care provision
has significant impact on the job satisfaction which will be capable of improving the
effectiveness of the system suitably. It has been noted that there is lack of proper job satisfaction
among the different employees which led to critical negative impact on the growth of the
healthcare departments in Australia and it impacted the performance of the workers. The
personalizing and the appropriate care are the two crucial elements that are needed to be
implemented which will be effective in removing various obstacles in a suitable manner.
The large or high level of turnover among the employees which impacted growth of the
company negatively are directly affecting the job satisfaction in the employees. Moreover, the
findings reiterate the need for shifting focus on merely completing the care tasks to the providing
of the high quality focus on the person centered care which will be capable of promoting the
good health of the residents in the aged care. In case of Maters healthcare services North
Queensland, the same needs to be followed as it will be helpful in understanding the
effectiveness of the job satisfaction in the work which is being performed as it will be improving
morale of employees and they will be delivering their best in the hospital or other healthcare
services.
Conclusion
Therefore, from the analysis, it can be concluded that in order to retain the different aged
care professionals in the health care sector in Australia, the staff job satisfaction is the key and
most appropriate aspect which needs to be implemented for improving the performance of the
company as a whole.
Contribution of Article to Essay

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The respective article helps in analyzing the challenges in attracting and retaining the
different employees who are aged in the healthcare sectors. The job satisfaction and motivation
both financial and non-financial are the key approaches which are needed to be implemented for
the improvement of the company’s progress in the future run.

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Article 3- Cumming, T., Sumsion, J., & Wong, S. (2015). Rethinking early childhood workforce
sustainability in the context of Australia's early childhood education and care
reforms. International Journal of Child Care and Education Policy, 9(1), 2.(
doi:10.1080/09575146.2014.937796)
Objective and Research Question
The objective of the research is to understand the importance of the sustainability in the
early childhood education along with healthcare reforms which will be effective in improving the
performance of the health care companies appropriately. The main objective is to understand the
issues with the sustainability of the early childhood workforce in the Australian economy.
Research Question
What are the different workforce challenges in the Australian health care services regarding the
sustainability towards the early childhood education and HR practices?
Method
The methodology which has been analyzed in the research article is qualitative in nature
wherein the different case studies have been analyzed to receive a brief overview on the
sustainability issues in the Australian health care sector. The case study analysis is the main
element that has been capable of understanding the dissatisfaction among the millennial who are
working in the respective healthcare sector.
Findings and Discussion
From the article, the findings and discussion which has been seen and understood is the
fact that quality education in the early childhood development can be playing a vital role in

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reducing the risky health behaviors and preventing the delay in the different chronic diseases in
the adulthood. In case of the respective healthcare company named Maters healthcare North
Queensland, it has been noticed that early childhood development needs to be implemented in
the work culture as it will be considered as the key determinants of the future health along with
well-being that will be beneficial in the efficiency of the services which are provided to them.
From the Human Resource Context, the healthcare companies and hospitals need to
understand the factors such as training and development which are the key ingredients in making
the early childhood care the most effective and efficient in nature which will be helpful for the
growth of the companies as a whole. Moreover, the proper training and development will be
making the healthcare workers aware regarding the different upcoming trends which will be
suitable for making the efficiency the top priority and generate high suitability in the process of
gaining competitiveness. High quality child care can be provided by the healthcare service
providers for keeping the children safe and making them believe that they are the major aspects
of the hospitals or healthcare professionals to build their reputation. There should be separate
departments needed to be installed in the hospitals in Australia for bringing the child care
efficiency for making the system work smoothly.
Conclusion
Therefore, it can be concluded that greater attention to the everyday forces for making
and implementing the changes such as training and development domains are required to be
implemented for the better results in the future. It will be beneficial in analyzing the long term
success of the company and the patients in the management.
Contribution of Article to Essay

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The respective article mainly deals with the proper training and development practices
which are highly necessary in improving the early childhood development and care in the
healthcare sectors. It is the primary concern which needs to be adopted for generating successful
results and generate healthy lifestyle for all.

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Article 4- Austen, S., McMurray, C., Lewin, G., & Ong, R. (2013). Retaining workers in an
ageing population: Insights from a representative aged and community care
organisation. Australasian journal on ageing, 32(1), 41-46. (DOI:10.1111/j.1741-
6612.2012.00599.x)
Objective and Research Question
The main objective of the respective research is to provide the different new measures of
the retention of the different employees in the workplace in aged care sector along with
identifying how the employment retention varies in key groups of the workers in the respective
sector.
Research Question
What are the different measures which need to be taken in retaining and attracting the different
workers in the aged care sector in the Australian economy in a successful manner?
Method
The methodology which has been utilized in the respective aspect is techniques of the
survival analysis which were being applied to the different staff members which helped in
recording the data from the representative provider of the aged as well as community care
services for understanding the reasons for the high turnover.
Findings and Discussion
From the analysis of the entire article, it has been seen that retaining the different workers
in the aged care population is a challenge as there are different difficulties which are needed to
be dealt with. The aging workforce creates the different challenges for the employers in retaining

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the employees as in the present scenario; there is high level of challenge and opportunities
available for the employees. In such scenario, the employees prefer to join hands with the
companies which are capable of offering higher salaries and incentives in managing the
effectiveness. From the analysis, it has been found that more than 63% of the carer employment
spells end within maximum two years. In such scenario, it was being noticed that the retention of
the employees were the poorest among the young recruits or millennial. It has been noticed that
high effectiveness is the critical element which will be beneficial in improving the progress of
the companies in a successful manner.
In case of the respective healthcare sector company named Maters healthcare North
Queensland, for retaining the young millennial in the healthcare department; the most essential
element is the job satisfaction and motivation that will be capable of improving the growth of the
revenues and profitability of the company in a suitable manner. The turnover among the different
staffs is not effective and efficient for any kind of companies as they are considered to be the
crucial asset of the company and they need to be provided with utmost effective for growth of
the companies as a whole.
Conclusion
Therefore, it can be concluded that high rate and level of the turnover among the staffs in
the healthcare sectors add to the substantial costs as well as risks to the aged care organization
such as healthcare departments. In such scenario, the role of wages or higher incentives can be
playing a suitable role in improving the growth prospects of the employees who are millennial
and they will be able to improve their growth prospects.
Contribution of Article to Essay