HR Business Report: Enhancing Recruitment and Motivation at CERA

Desklib provides past papers and solved assignments. This report analyzes CERA's HR strategies.

HRM502 - HUMAN RESOURCE
MANAGEMENT - ASSESSMENT ITEM
2
HR BUSINESS REPORT
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Subject code and name: HRM502 HR BUSINESS REPORT
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Executive summary
The report helps in summarising the strategies of human resource management and
determines the techniques of human resource management in accomplishing the objectives
and goals of the organisation. The HRM is playing an essential role in every organisation
through which organisation can develop its performance effectively. It not only helps in
analysing the aspects and strategies that are used in the organisation, but it also improves the
techniques which help in developing effective communication. Here, the assignments explore
the challenges of CERA Company which is established in Australia, as a consultation
company the company promotes and provide consultancy to other engineering companies for
enhancing their performance.
There are some challenges which are faced by the company at the time of recruitment and
selection procedures of employees, and at the time of implementing motivational strategies to
develop a motivational level of employees. Due to lack of motivation and encouragement
within the employees at the workplace the company fails in achieving its target promptly.
Due to lack of motivation and low morale of employees, the Rachel Amaroo (Draft Manager
of CERA) has to develop an effective motivational job design process through which
essential techniques and approaches can be implemented. The company can develop effective
management and can create effective procedures for recruitment and selection of employees
to set proper job design in the company. These essential aspects of human resource
management are analysed with the help of several strategies and approaches in the context of
developing and enhancing the procedures of human resource management in developing
motivational job design and improving performance of management.
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Table of Contents
Executive summary....................................................................................................................2
Introduction................................................................................................................................4
Body Content.............................................................................................................................5
Job analysis............................................................................................................................6
Job Design..............................................................................................................................7
Conclusion..................................................................................................................................9
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Introduction
The assignment is delivering the concepts of recruitment and selection in regards to CERA.
CERA or Civil Engineering & Research Associates is a reputed organisation of Sydney. The
organisation is established for handling the planning and design related issues of the
engineering and construction based companies. The primary purpose of the company isto
provide design, templates and plans to the civil engineering company. The particular
assignment is highlighting the scenario in which the company is trying to expand its
operations and trying to grow its business. With the growth, the activities or functions of the
firm also increases and this has enhanced the requirement of the workforce in the
organisation.
The organisation is known for providing the most innovative ideas and designs for the
construction of the building. To continue the trend, the organisation is looking forward to
recruiting the most qualified and experienced candidates that can help the firm in expanding
its operations and enhancing the goodwill of the organisation. The organisation is looking for
experienced candidates that can strengthen innovativeness in the organisation and can help
the firm in improving its potential and productivity.
The particular assignment is constructed to advise the drafting manager of the firm, i.e.,
Rachel Amaro to implement a variety of recruitment and selection process that can help the
human resource managers in designing an effective job design plan. The assignment is
identifying the significant features of job analysis and job design. With the help of this
process, the HR managers will be able to conduct quality recruitment and will likewise be
able to motivate the staff of the organisation.
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Body Content
CERA or Civil Engineering & Research Associates is a consultation company that
provides consultation or advice to the company indulged in the business of construction or
civil engineering. The company was originated in 2007 in Sydney. The company aims to
provide services like planning, forecasting, strategising and consultation regarding the
construction of the buildings to other company or contractors. The company always make
efforts to ensure quality and timely services to its consumers and try to fulfil the aspirations
of the consumers in the best possible manner. The organisation attempts to provide job
opportunity to the experienced candidates so that it will be able to provide high-quality
design templates to its consumers that not only help in saving their time but also assist in
reducing the cost of construction. The managers of CERA always try to recruit the most
qualified and certified employees that can help the firm in the operations of planning,
consultation, design and documentation and enhance the chances of growth of the
organisation.
CERA is very strict with its rules and principle and the company work for enhancing the level
of productivity and proficiency in the organisation. The company is evident with its aims and
objectives and tries to guide the same to all its subordinates. The organisation decides to
adopt the policy of differentiation and high-contract services to cover a large section of
society. The company likewise try to make use of innovative skills and techniques to attract
its consumers and enhancing its goodwill in the market Raharjo & Achmad Rinaldo
Fernandes, (2018).
The problem or issue that is hampering the functions of the organisation is related to
workforce planning. The human resource management of the organisation is not able to
recruit competent and qualified staff for their organisation that can help the organisation in
promoting the chances of innovation. As the operations of the organisation are expanding the
managers of the firm require recruiting new staff for handling the expanded services. The
managers need hiring the experienced and qualified employees that can help the firm in
increasing the chances of innovation in the organisation. Innovative is the fundamental factor
that affects the functioning of the organisation. Without the consideration of change, the
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company will not be able to attract a large section of the society and will likewise be not able
to enhance its operations on international level.
The HR manager of the organisation is lacking in the part of planning and strategising
regarding the recruitment of the organisation. Rachel Amaro is the drafting manager of the
organisation and is responsible for developing a workforce plan for the respective
organisation. The organisation requires high skilled employee, and this requirement of the
firm can be fulfilled by designing an effective job design plan for the association.
Job analysis
To construct an effective job design plan, Rachel Amaro initially has to undertake the
process of job analysis. Job analysis is a process of identifying the duties and responsibilities
of the designated position. Under this process, the HR managers of the organisation will
scrutinise the duties for which they need new employees in the organisation. It is method in
which the HR manager tries to predict or provide judgement over the data collected regarding
the specified position in the organisation. With the help of this process the managers of the
organisation will be able to scrutinise the roles and the responsibility they will be ready to
hand over to the newly recruited staff of the organisation Robinson-Morral et al., (2018).
The prime objective of the organisation is to recruit a qualified and experienced staff that can
help in promoting the growth of the organisation. The team must be drafted in such a manner
that it can support the level of innovativeness in the organisation.
The organisation is trying to expand the boundaries of its business to the great Sydney and
NSW market. For a particular purpose, it is essential for the organisation to scrutinise the
external data regarding the job requirements and responsibilities in the organisation. With the
help of this process, the HR managers will be able to construct the job design plan in a
capable manner Waters, Mironova & Stobinski, (2017). Aside to this Job analysis is can help
the firm in effectively fulfilling its objectives. There are several significant factors associated
with Job analysis, and these are as follows:
 With the help of this process, the organisation will be able to avail first-hand job-
related information that can be used by the organisation in the process of recruitment
planning.
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 The particular process will help the HR managers in allocating the resources in an
optimum manner and will likewise assist the managers in conserving their time and
resources.
 With the help of this process, the HR managers will be able to establish effective
hiring strategies
 The particular method will likewise help the firm in examining the need for training
and development programmes in their organisation.
 The process of job analysis can help the HR managers in evaluating different
performance appraisal techniques that can help in motivating the subordinates of the
organisation Oldham, & Fried. (2016).
Based on all of these essential characteristics, it can be commented that the process of job
analysis will help the firm in evaluating the most effective hiring process for their
organisation that can help the HR team in promoting innovativeness in their organisation.
Job Design
Job design is another activity that can assist Rachel Amaro in recruiting the most competent
staff for their organisation. Job design is a key activity of HR managers. Job design is most
importantly related to the specification and methods of job that can be adopted by the
organisation to select the most productive workforce. The particular process helps in
enhancing the chance of development of the organisation Oldham, & Fried. (2016). With the
help of this process, the HR managers will be able to examine the total workforce
requirement of the company and will be able to plan and forecast accordingly. The primary
objective of the respective process is to enhance the productivity of the organisation. It
likewise helps in improving the quality of the recruitment and selection process. Several
advantages related to the operation of job designing are mentioned below:
 The method of job designing enables easy supervision in the organisation. The HR
managers will be able to supervise the tasks of their subordinates in a comparatively
effective manner.
 Promotes flexibility and sustainability in the organisation. With the help of this
process, the HR managers will be able to adapt themselves as per the changes taking
place in the market.
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 The particular method helps the firm in fulfilling the objectives of the organisation
effectively and efficiently.
 The particular method will help the HR managers of CERA in conducting quality
recruitment and selection process in their organisation. The managers will be able to
recruit the most qualified and experienced staff that will help in enhancing the
productivity in the organisation.
 The respective process will help in enhancing innovativeness in the organisation.
All of these factors will help in identifying that the process of Job design will help the human
resource department of the organisation in fulfilling its recruitment related requirements and
they will be able to conduct the process of Hiring in a comparatively effective manner
Oldham, & Fried. (2016).
Motivational job design
Motivation is an essential strategy that can be used for enhancing the performance of
employees. The main motive of every organisation is to develop and implement effective
motivational strategies to improve performance and employee engagement at the workplace.
In CERA, it is analysed that employee is not appropriately engaged at the workplace due to
which company faces some challenges at the time of accomplishing its objectives. The HR
manager of CERA must develop realistic solutions and approaches through which
organisation may achieve its targets promptly. Rachel Amaroo, as a draft manager has to
analyse how new strategies and techniques can be developed and implement to create the
performance of employees by motivating them and by developing engagement of employees
within the organisation Vogt, et al., (2016).
The Jonathon Simon, as a planning manager has to develop a plan by analysing all the
aspects which are lacking off in developing motivational theories between them. Motivational
job design is playing an essential role in motivating the employees, as employees are the
crucial assets of every organisation, so it is critical to developing motivational job design. It
is a type of psychological theory of motivation which helps in promoting proper allocation of
task and activities within the departments of the organisation. HR has to build effectiveness
at the time of recruitment and selection of employees, and the imperfect selection process
may lead to failures of organisation in the accomplishment of targets inappropriate manner.
The HR manager of CERA has to develop digital platforms which help in developing
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effective strategies and techniques. As it was found in one of the earlier projects of CERA
that company has developed effective management in every area, but it lacks behind in the
recruitment and selection process of employees. The HR manager must analyse the policies
and procedures of recruitment and identify the factors due to which the company has to face
failures in enhancing the performance of employees. Sometimes poor selection may lead to a
range of low morale employees De Juana-Espinosa, & Rakowska, (2018). So Rachel Amaroo
has to identify such aspects and has to develop a new design process for motivating the
employees to increase the performance of employees. Motivation not only improves the
performance of employees but it also helps in increasing the work morale of employees and
build their engagement at the workplace. The employees are always seeking of motivation by
their managers such as internal motivation through their managers. Their morale depends on
organisational behaviour and how their managers treat them in relatively manner Foss, et al.,
(2015). There are some essential models for motivational job design are stated below which
should be analysed by the Rachel Amaroo at the time of developing job design:
Job Characteristics Model
The Job characteristic model is the type of model or strategy that can be based on a particular
idea that can lead to motivate the employee at the workplace. It develops the psychological
state of employee that helps in enhancing the skills of employees at the workplace and help in
accomplishing the task of the company promptly. The Rachel Amaroo has to analyse that
CERA Company and its HRRM department is lacking in effectively motivating its
employees, there are some essential techniques in which draft manager can set job
characteristics model of the company for developing a motivational level of employees:
Skill variety and identification of task: Skill variety refers to the activities and task as per the
skills of employee, it can be known as allocation of the responsibility to employees in an
effective manner. The departments of CERA fails in allocating the activities, so distribution
of events should be done according to the qualification and capabilities of the employee. So
identification of task is an essential activity which can be done by the HR manager.
Task significance and autonomy: It refers to activity in which particular job or business is
assigned to the employee to satisfy the employees and develop their motivational level. The
significance of task refers to encourage employees which also their engagement and increase
the physical and psychological level.
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Job feedback: The job feedback process is an essential process that can help in analysing the
performance of employee. Feedback of particular job leads to a positive and negative result
for employees positive results develop employee work morale and negative result help in
analysing the factors that are lacking in accomplishing the objectives. Through which the HR
manager of CERA may provide proper training and development programmes to employees
to develop their performance level at workplace Al-Musadieq, et al., (2018).
Job enrichment model
Job enrichment model is one of the active job design strategic techniques which are used by
most of the organisation to enhance the motivational level of employee at the workplace. It
also provides greater satisfaction to employees by developing their performance in an
organisation. It also encourages employee for managing the task by coordinating with each
other which help in developing a communication system within the organisational
departments. This is one of the most effective strategies that can help in enhancing the
engagement of employee towards regulatory activities. It is analysed in CERA, that employee
is seeking for the appraisal for their task which is performed by them, lack of evaluation to an
employee may lead to reduce the work morale of employees. So the manager of every
department should develop a motivational level of an employee by appraising them for their
task in the form of promotions, monetary rewards and in the way of incentives. Thus, this
model helps in developing the motivational level of employee.
So, the above essential model of motivational job design should be analysed by Rachel
Amaroo through which she can send a draft to a senior manager to develop and implement
such strategies and techniques by which motivational level of employee and performance can
be increased dramatically. The main motive of the company is to accomplish its targets and
objectives by enhancing the work morale and employee engagement of employee by
implementing job characteristics model and job enrichment model.
Aside to all of these significant elements the motivational job design techniques have several
challenges or issues too. The problems of motivational job design are as follows:
 The respective practices can increase the workload over the HR team of the
organization, and it can hamper their functioning.
 The respective practices involve a massive level of investment and consume more
time and resources De Juana-Espinosa, & Rakowska, (2018).
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 Involving in these practices can increase the practice of boredom among the managers
of the organisation
 Indulging in similar jobs the managers can sometimes lose interest in the functioning
of the organisation Al-Musadieq, et al., (2018).
Looking over all of these issues it can be commented that it is essential for the drafting
manager of CERA to scrutinise all of the several factors before implementing them in the
organisation De Juana-Espinosa, & Rakowska, (2018).
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Conclusion
The assignment is wholly based on the recruitment and selection strategy used by CERA.
CERA is a civil engineering consultation agency that provides plans and design for the
construction of the building. The content of the assignment helps in advising the drafting
manager of the respective firm to adopt effective recruitment practices that will not only help
in saving the time of the HR managers but will likewise assist in reducing the cost of the
organisation. The recruitment practices highlighted with the help of this assignment will help
the HR managers of the organisation in fulfilling the goals of the organisation and recruiting
the most competent staff for the association. The assignment helps in conjecturing the
importance of different methods of recruitment. With the help of this assignment, the
individuals will be able to conclude the core activities of HR managers in an organisation.
The transfer likewise helps in highlighting the benefits of job analysis and job design. With
the study of this assignment, the individuals will be able to analyse that with the assistance of
job design the organisation can conduct quality recruitment. They will be able to recruit the
most effective and capable candidate for their organisation.
Aside to this the assignment likewise conjectures the advantages and disadvantages of
various motivational job design methods like job enrichment model and so forth. With the
help of the information provided in this assignment, the HR managers of CERA will be able
to enhance the productivity of their organisation.
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