This report delves into the contemporary challenges faced by Human Resource Management (HRM) within the hotel industry, using Crowne Plaza as a case study. The introduction establishes the significance of HRM in enhancing organizational efficiency, particularly in the hospitality sector. Task 1 identifies key issues such as employee turnover, lack of policies, training and development, and the need to retain talented employees. It evaluates HRM practices against emerging trends like technological advancements and training programs. Task 2 focuses on designing a job description and person specification for a supervisory position within Crowne Plaza. Task 3 examines approaches to performance management and people development, emphasizing best practices. Finally, Task 4 provides training material for a new human resource manager. The report concludes by summarizing key findings and recommendations for effective HRM in the hotel industry.