Human Resource Management Report: Selection and Practices

This report provides a comprehensive analysis of Human Resource Management (HRM) practices, focusing on workforce planning, resourcing, and employee relations within the context of two organizations: Chocola Fantastica and Microsoft. The report delves into the functions and purpose of HRM, examining recruitment and selection methods, including their strengths and weaknesses, and proposing improvements to the selection process. It further explores the application of HRM practices, including person specifications, job advertisements, and the benefits of employee schemes. The report also assesses the effectiveness of different HRM practices in terms of organizational profit and productivity, and analyzes employee engagement strategies, emphasizing the importance of communication and the influence of UK employment legislation on HRM decision-making. The analysis includes critical evaluations of employee relations, various HRM applications, and their impact on decision-making within the organizational context, offering insights into how HRM contributes to achieving organizational goals and objectives.

Human Resource
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
1. Functions and purpose of HRM, applicable to workforce planning and resourcing of an
organisation............................................................................................................................1
M1) Analysis the different HRM functions in order to achieving organisation goal and
objectives................................................................................................................................3
2. Strength and weakness of various approaches to selection method, used by organization.3
3. Two potential improvements that could be made by Chocola Fantastica for increasing
selection process.....................................................................................................................5
M2) Evaluating the strength and weaknesses in the context of recruitment and selection....5
D1) Critically analysis the strength and weaknesses of candidate in order to utilising different
approaches..............................................................................................................................6
TASK 2............................................................................................................................................6
4. Person specification for the role.........................................................................................6
Application of HRM practices in relation with work context................................................7
6. Recommend the job advert for the receptionist vacancy to be place and why...................9
D2) Evaluating HRM practices and application within the organisational context.............10
TASK 3..........................................................................................................................................10
7. Benefits to both organisation and employees of schemes which is provided by Microsoft.10
Effectiveness of different HRM practices in terms of raising organisational profit and
productivity...........................................................................................................................11
8. Analysis of benefits which is offering to both Microsoft and its employees...................12
M4) Critically analysis employees relation with management ans employment legislation
impact on HRM decision making within the organisation context......................................13
9. How Microsoft motivate their worker and way its designs their job roles for employees.13
TASK 4..........................................................................................................................................14

10. Employee engagement and why it is important part in effective employee relations within
the Microsoft........................................................................................................................14
M5) Examine the various HRM application within the organisation context......................15
11. Key approaches to engaging workers explained in the summit and importance of these
approaches to improve communication at workplace..........................................................15
12. Key elements of UK employment legislation, how they influence decision making of HR
like rewards, training and development and recruitment.....................................................16
D3) Critically analysis employees relation and various HRM application which HR takes
decision making within the organisation context.................................................................17
CONCLUSION..............................................................................................................................17
REFERENCE.................................................................................................................................18

INTRODUCTION
Human resource management is the different element which is generally developed for
gaining effective knowledge of various roles of HRM within the business organisation. It is
focuses on the various policies and systems of an organisation by which employees can get lot of
benefits such as training and development programmes, performance appraisal, rewards,
recruitment and so on. This present assignment is based is on two sections, herein 1st refers to the
‘Chocola Fantastica’ which is based on South Wales and growing their business effectively.
Along with it offers tailor-made chocolates based greetings at UK. Another organisation is
Microsoft which is having good culture by which they can develop effective growth and
opportunities for employees. Further discussion will be based on functions and purpose of HRM
by defining strength and weakness of various approaches to selection or recruitment. Key
elements of HRM within the organisation with internal or external factors that influence decision
making process of HRM (Bondarouk and Ruël, 2013). Lastly this assignment will reflects on the
Human resource practices within the work related context.
TASK 1
1. Functions and purpose of HRM, applicable to workforce planning and resourcing of an
organisation.
Human resource management is the strategic approach which involves id developing the
employees growth within the organisation. HRM consist so many practices such as hiring,
selecting and recruiting candidate for the appropriate job profile in the company. As per the
current scenario HRM is very helpful and successful approach for companies to select specific
person for suitable job role in business entity (Chang, Chiang and Han, 2012). In reference with
Chocola Fantastica, human resource management is an essential aspect who supports manager of
an organisation to make good and effective policies system. On the basis of this employees of
this respective company can give better performance and able to achieve goals. Along with some
discussion is based on the functions, purpose and significance of an organisation in relation with
HRM, those are listed below:
Purpose of HRM:
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The purpose of human resource management is to offer training and development
programmes for employees in order to enhance their working performance. With the help of this
Human resource management is able to enhance firms productivity in a perfect manner.
Functions of HRM:
Recruitment: This is very effective and essential function of HRM for selecting or
recruiting effective candidate who want to work willingly within the organisation. By this HRM
is responsible to observe overall activities of people to achieve appropriate goals.
Planning: It is another essential function of HRM in which department of human
resource always identify the overall needs and requirements of employees towards the
organisation for attaining desired goals. Planning is the combination of research which helps
manager to collect or define overall needs for Chocola Fantastica.
On the basis of above specified functions of HRM it can be said that its manager can
easily bring skilled workforce within the firm that will perform their assigned job responsibilities
in such a manner which leads to attainment of organisational goal and objectives in quicker
manner. Along with this, appropriate planning of performing organisational job role will work as
the guidelines for employees which ultimately stupors them executing their work in rightful
manner.
Importance of HRM:
An organisation can not grow without any working professionals and human resources.
Therefore, HRM is very important for each and every organisation to recruit and select people.
In relation with Chocola Fantastica HR manager helps company to make their goodwill in order
to gain competitive advantages effectively (Costea, Amiridis and Crump, 2012). On the basis of
this manager of this organisation can get different kinds of people with various skills who helps
company to make their business effective.
Current problems of Chocola Fantastica:
According to the current scenario there are different problems which is faced by
respective organization, those are mentioned in beneath:
High employee turnover ratio: Employee turnover is generally expressed by the different
ratios and examine by an organisation as per the yearly basis, so that it can be shows how many
employees left during the whole year and divided them into the total number of employees from
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the starting year. In current time this problem can be raised through the different issues by which
employees can not make appropriate strategies for maximising firm's productivity.
Low engagement of employees: This issue can be raised any time within the organisation
due to some specific reasons like lack of knowledge, poor relationship with other people,
inadequate education and so on. By all these problems employees are not able to engage in other
activity of an organisation.
Future plans of the business enterprise:
For the betterment of future Chocola Fantastica will make effective and innovative
marketing strategies in order to enhance their employee's working level. By which planning they
can get their desired goals in future without any problems (Durão and et. al., 2012).
M1) Analysis the different HRM functions in order to achieving organisation goal and
objectives.
Organisation conducting different HRM functions in order to achieving organisation goal
and objectives which refers to proper planning and recruiting of candidate in order to they are
performing effectively and efficiently. It is process which refers to human resources management
is important for an organisation in order to hiring talented candidate which result as smoothly run
the business operations. It is process which refers to effectively utilising recruitment in order to
recruiting candidate they effectively run the business functions.
2. Strength and weakness of various approaches to selection method, used by organization.
Selection refers to the appropriate process which selecting and short-listing appropriate
person with effective qualifications and various set of skills to fill the overall vacancies within
the organisation. It also helps companies to eliminate unqualified people and fill job
opportunities from knowledgeable candidates. For better understanding of this selection process
there are some points those are discussed below:
Selection Method Strength Weakness
Preliminary Interview: The
main aim of this interview
process is to eliminate
uneducated candidates and
deliver appropriate
It help firms to ignore
uneducated people effectively.
Some times it is not easy for
interviewer to select
appropriate candidate for
suitable job profile.
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information to employees at
working place.
Selection Test: In the
process of selection there are
various method like ability
test, personality test, aptitude
test and so on. All these
identifies the candidate's
performance.
It overcome the operational
cost by examining appropriate
candidate for suitable job
profile (Schuler, Jackson and
Tarique, 2011).
It can be expansive as
compare to the actual rate
which generally shows in
grading system.
Employment Interview: As
per this method of interview,
is based on formal
conversation in between
employer or employee. So
that interview can be conduct
in the form of panel,
sequential and one to one
process.
It refers to the time saving and
cost process. In which firms
are not needed to have so
much money. Along with it
develop good criteria of
interview.
On the basis of this method,
some time employee's can
lose their confidence by
interviewing process.
Therefore, it develops the
conflicts and issues between
the interviewer and
interviewee.
On the basis of above described different approaches for selection it can be said that all of
the stated approaces have their own pros as well as cons. Among all of the stated methods, it can
be said that manager of Chocola-Fantastica effectively makes use of all three approaches for
selecting short listed candidates. The main benefit of using these approaches is that it allows HR
manager in checking out whether shortlisted candidate deserves the vacant job position or not.
Selection process also includes in the personality test or various interviews method as
well (Shuck and Wollard, 2010). Therefore, respective business should analyse their overall
requirements and needs from the selecting process.
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3. Two potential improvements that could be made by Chocola Fantastica for increasing
selection process.
In the present scenario there are different kinds of improvements which is generally given
by Chocola Fantastica by which they can increase their overall growth for betterment future.
Along with there are 2 improvements, given below:
Change in selection external method:
As per the improvement of selection method from external factor bring few changes in
order to make effective organisation. There are some changes, those are given below:
Evaluation of candidates: As per this manager always focuses on their employees
performance and guide them to attaining appropriate goals towards the organisation. It helps to
improves selection process.
Interview: This can bring lot of change by which candidate's can get lots of job
opportunities and able to increase their overall knowledgeable skills and abilities. Along with it
offers appropriate information to people perfectly (Chelladurai and Kerwin, 2017).
conducting references checks: According to this improvement selecting method
manager of this representative firms always hire appropriate people in order to increase their
overall business value to achieve future goals.
Training and Development:
It is one of the best way to trained employees in a effective way it also develops the
overall working efficiency of employees. On the basis of this programme manager of an
organisation can guide their employees in so many ways. So that they can make better tools and
strategies in an organisation.
All these helps Chocolate Fantastic to attain their appropriate goals in a perfect way. It is
helpful for companies to increase their overall future growth to gain competitive business
environment in an effective manner.
M2) Evaluating the strength and weaknesses in the context of recruitment and selection.
It includes HR department plays vital role in order to used as two methods such as
recruitment and selection so remitment has strength such as they are hiring new talent and skill
which performing business functions effectively and efficiently which result as smoothly run the
business operations. It includes recruitment weaknesses is time consuming process and incur
heavy cost because HR arranging proper so the putting so much effort as well as selection
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process in order to they are analysed the skill and knowledge of candidate so accordingly the y
select candidate.
D1) Critically analysis the strength and weaknesses of candidate in order to utilising different
approaches.
It is utilising various tools and techniques which result as effectively evaluating different
approaches such as recruiting and selection. It includes organisation analysed their strength in
order to resources and technology so effectively adapting recruiting and selection procedures. It
is process which result as HR department putting effort so hiring right candidate on right position
at right job so easily gaining competitive advantages as well as achieving organisation goal and
objectives. On the other hand, it includes the weaknesses which refers to organisation incurred
operational cost such as proper arranging recruitment and selection process. It involves they are
managing conflict between the employees.
TASK 2
4. Person specification for the role.
HR manager of Chocola Fantastica make different kinds of documents for finding
appropriate candidate for particular job role. Therefore, candidate should always be aware about
job role. In relation with Chocola Fantastica they have different kinds of job opportunities which
all are segmented in various categories of internal and external factors (CHUANG and Liao,
2010). Moreover, there is specific person specification for the job role of receptionist, justified in
beneath:
Person Specification
Post Receptionist
Department HR Department
Key It includes Application form which is required as an evidence.
Dimensions Necessary Desired
Experience and Qualification The required qualification for
the respective post is
graduation and post graduation
The candidate is desired to
resolve the business situations
and handle the circumstances
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from reputed university. Along
with that the aspirant can have
more than one year of
experience being a receptionist
(Daley, 2012).
effectively.
Knowledge and skills Adequate problem solving and
interpersonal communication
skills.
Ability to treat the guest
effectively and remain
adaptive towards the
changes .
Application of HRM practices in relation with work context
There are two types of HRM practices which is generally used by Chocola Fantatica in
order to develop better ways to provide effective guidance to employees within the working
place.
Training and development: With the help of this practice respective firm is able to give
different types of training and development to its employees in order to increase their knowledge
as well as value towards firm. Therefore, it is necessary for them to achieve targeted goals and
helps to maximise growth in relation with work towards organisation.
Recruitment and selection: This is another approach and application of HRM practice
within the work related context in which manager of Chocola Fantatica is able to hire and recruit
those assorted candidate who has knowledge towards particular subject as well as who can fulfil
firm's requirements in an appropriate manner.
So this can be said that both practices are much important for respective firm in order to
recruit knowledgeable candidate along with huge knowledge. Whereas, training and
development programmes help them to achieve its targeted goals and objectives in a particular
manner.
M3) Explain the different method and examples within the organisational context.
HRM department using various method in order to smoothly conducting the HR practices
such as effectively and smoothly conducting business operations they are hiring the skilled and
talented individual in order to improving performance of company as well as they conducting
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training & development programmes for employees so effectively operating business functions.
It involves this are beneficial for both employees and organisation so they are best for employees
career and accordingly organisation gaining competitive advantages.
5. Advantages and disadvantages of appropriate methods of advertising jobs within the
organisation.
There are different kinds of advantages or disadvantages of particular method for
advertising jobs, given below:
Advantages of Internal organisation
Reduce time to hire: When Chocola Fantastica hires any candidate, they always in hurry
to reduce time and cost by looking for people internally. Firm have an option to hire those people
who are aware of an internal aspects of the firm (Fulton And et. al., 2011). With support of
internal support, HR manager would able to incur less time to recruit and also it would led to
cost reduction.
Cost Less: According to this method organisation can easily target their overall
customers in order to achieve appropriate goals in an effective manner. Along with if companies
are able to hire new candidates then candidates have to make their resume by which Chocola
Fantastica can focus on their employees interest and bale to give them effective job which suited
on their profile.
Social Sites: In relation with Chocola Fantastica they play effective role to achieve
appropriate goals. Managers of this company using lots of websites by which they can give better
job profile to people. Along with they are using social sites such as Facebook, Yahoo, Twitter
and so on (Glendon, Clarke and McKenna, 2016). With the help of this company can give
desirable job opportunities for people in an effective manner.
Disadvantage of Internal organisation
Have a crystal clear process: It is huge disadvantage of respective company which
generally ensures that a candidate should understand overall process of hiring if they were not
selected then it impact negatively of employees. Therefore, an organisation should offer
appropriate knowledge about interview process effectively.
Advantages of Noticeboard outside the organisation
Noticeboard are always very flexible in nature which is good for home and organisations
as well. On the basis of this any firm can put their necessary information on that board so that
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candidates can easily understand overall criteria of an organisation. This makes very good image
of organization in front of the other people or employees as well (Importance of HRM practices
in an organisation, 2018). Therefore, it is suitable for every firm as well as outside the
organisation like hospitals, hotels and schools.
Disadvantages
As per the disadvantage this is not so much effective method to communicate with people
directly. If it is not visible properly than it crease communication issues and conflicts between
employees or people as well. By this people can get lose their confidence towards the company.
6. Recommend the job advert for the receptionist vacancy to be place and why.
According to this respective report it has been recommended that receptionist is one of
the best person who always manages company's clients and customers as well. So that is very
important and plays vital roles in company. For betterment of future, firms should opt unique
techniques for attracting job desirable people. There are some techniques, mentioned in beneath:
Online Websites: In the present world, websites are the most attractive part of humans
life which is generally made for marketing and advertising as well (Daley, 2012). On the basis of
this respective firm also put appropriate information for receptionist on few websites like shine,
indeed, monster by which people can upload their resume on that particular websites easily.
Newspapers: These are the most appropriate thing for job advertising by which people
can get good knowledge about any firm. Along with companies also share their contact number
for people who are looking for a job.
Radio: According to this job seekers can focus on their suitable profile as companies
sharing information by radio for people (Human resource management, 2016). Along with that
people are able to know companies bonus plan, disability insurance, dental insurance, education
criteria etc. as per this job seekers can get attracted in a perfect manner.
Television: This is one of the best approach in order to advertise receptionist job profile
of Chocola Fantastica. It is essential because in present scenario every people go through the TV
and play various channels so that they can get good information about appropriate knowledge.
Importance of various techniques:
All of the above discussion about various techniques are much important which helps
companies to aid their job vacancy for receptionist within the Chocola Fantastica. By which
people can make good plans or relations with other people / job seekers. It positively influence
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