HRM Functions: Talent Acquisition and Employee Relations Analysis
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This report provides an overview of human resource management (HRM) practices, focusing on workforce planning, recruitment, and employee relations within organizations like Chocola Fantastica and Microsoft. It explores the purpose and functions of HRM, including strategic management, workforce planning, training and development, reward policies, and risk management. The report assesses the strengths and weaknesses of different recruitment and selection approaches using a SWOT analysis. Furthermore, it evaluates the benefits and effectiveness of various HRM practices such as training, flexible work timing, and employee retention, in raising organizational profit and productivity. The report also analyzes the importance of employee relations and employment legislation in influencing HRM decision-making, highlighting methods to achieve work-life balance and provide employee benefits. Finally, it illustrates the application of HRM practices in a work-related context, emphasizing the critical evaluation of employee relations and HRM practices that inform decision-making.

Human resource management
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Table of Contents
Introduction.................................................................................................................................................3
LO1.............................................................................................................................................................4
P1 Explain the purpose and the functions of HRM, applicable to workforce planning and resourcing an
organization.............................................................................................................................................4
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection..............6
M1 Assess how the functions of HRM can provide talent and skills appropriate to fulfill business
objectives.................................................................................................................................................8
M2 Evaluate the strengths and weaknesses of different approaches to recruitment and selection...........8
LO2...........................................................................................................................................................10
P3 Explain the benefits of different HRM practices within an organization for both the employer and
employee...............................................................................................................................................10
P4 Evaluate the effectiveness of different HRM practices in terms of raising organizational profit and
productivity...........................................................................................................................................12
M3 Explore the different methods used in HRM practices, providing specific examples to support
evaluation within an organizational context...........................................................................................14
D1 Critically evaluate the strengths and weaknesses of different approaches to recruitment and
selection, supported by specific examples.............................................................................................15
LO3...........................................................................................................................................................16
P5 Analyse the importance of employee relations with respect to influencing HRM decision making. 16
P6 Identify the key elements of employment legislation and the impact it has upon HRM decision
making...................................................................................................................................................17
M4 Evaluate the key aspects of employee relations management and employment legislation that affect
HRM decision-making in an organizational context..............................................................................19
LO4...........................................................................................................................................................20
P7 Illustrate the application of HRM practices in a work-related context, using specific examples......20
M5 Provide a rationale for the application of specific HRM practices in a work-related context..........22
D3 Critically evaluate employee relations and the application of HRM practices that inform and
influence decision-making in an organizational context........................................................................23
Conclusion.................................................................................................................................................24
References.................................................................................................................................................25
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Introduction.................................................................................................................................................3
LO1.............................................................................................................................................................4
P1 Explain the purpose and the functions of HRM, applicable to workforce planning and resourcing an
organization.............................................................................................................................................4
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection..............6
M1 Assess how the functions of HRM can provide talent and skills appropriate to fulfill business
objectives.................................................................................................................................................8
M2 Evaluate the strengths and weaknesses of different approaches to recruitment and selection...........8
LO2...........................................................................................................................................................10
P3 Explain the benefits of different HRM practices within an organization for both the employer and
employee...............................................................................................................................................10
P4 Evaluate the effectiveness of different HRM practices in terms of raising organizational profit and
productivity...........................................................................................................................................12
M3 Explore the different methods used in HRM practices, providing specific examples to support
evaluation within an organizational context...........................................................................................14
D1 Critically evaluate the strengths and weaknesses of different approaches to recruitment and
selection, supported by specific examples.............................................................................................15
LO3...........................................................................................................................................................16
P5 Analyse the importance of employee relations with respect to influencing HRM decision making. 16
P6 Identify the key elements of employment legislation and the impact it has upon HRM decision
making...................................................................................................................................................17
M4 Evaluate the key aspects of employee relations management and employment legislation that affect
HRM decision-making in an organizational context..............................................................................19
LO4...........................................................................................................................................................20
P7 Illustrate the application of HRM practices in a work-related context, using specific examples......20
M5 Provide a rationale for the application of specific HRM practices in a work-related context..........22
D3 Critically evaluate employee relations and the application of HRM practices that inform and
influence decision-making in an organizational context........................................................................23
Conclusion.................................................................................................................................................24
References.................................................................................................................................................25
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Introduction
In this report, the activities of human resource management are being discussed so that the ability
to recruit and retain talented staff can be developed among the students. First of all, the scope
and purpose of HRM are being discussed for the Chocola Fantastica organization. This
organization is based on the production of chocolate-based greeting cards and the creation of a
specialized order of gifts. Further, the key elements of human resource management are being
evaluated based on effectiveness for Microsoft. It encourages the personal growth and
development of employees which also provides a range of rewards and benefits. So, in this
section, the program offered to the employees in Microsoft in terms of training and benefits are
discussed. Further, the internal and external factors that affect the decision-making policies of
human resource management are discussed. These policies include the employment legislation
provided by Microsoft. Furthermore, the practices are discussed which are used to apply human
resource management in Microsoft for its employees. These practices are related to the work
context of Microsoft. So, this is how the adoption of human resource management is to be shown
in this report for the employees of Microsoft and Chocola fantastica.
Page | 3
In this report, the activities of human resource management are being discussed so that the ability
to recruit and retain talented staff can be developed among the students. First of all, the scope
and purpose of HRM are being discussed for the Chocola Fantastica organization. This
organization is based on the production of chocolate-based greeting cards and the creation of a
specialized order of gifts. Further, the key elements of human resource management are being
evaluated based on effectiveness for Microsoft. It encourages the personal growth and
development of employees which also provides a range of rewards and benefits. So, in this
section, the program offered to the employees in Microsoft in terms of training and benefits are
discussed. Further, the internal and external factors that affect the decision-making policies of
human resource management are discussed. These policies include the employment legislation
provided by Microsoft. Furthermore, the practices are discussed which are used to apply human
resource management in Microsoft for its employees. These practices are related to the work
context of Microsoft. So, this is how the adoption of human resource management is to be shown
in this report for the employees of Microsoft and Chocola fantastica.
Page | 3
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LO1
Introduction
In this report, the purpose, and the functions of human resource management are discussed which
helps to meet the organizational needs as well as the need so employees working in chocola
fantastica. Further, a SWOT (Strength, Weakness, Opportunities, and Threats) analysis is done
for the recruitment processes. So, this is how the benefits of human resource management for
employees is being shown.
P1 Explain the purpose and the functions of HRM, applicable to workforce planning and
resourcing an organization
Human resource management is an approach to build and run effective management in an
organization. It helps in the enhancement of employee performance according to the objectives
of an organization. So, the purpose of HRM is to coordinate the employees for the achievement
of goals. It provides an organizational asset to the customers so that their job satisfaction could
be completed. The further improvements can be done in chocola fantastica by improving the
hiring processes, education the employees about the work which can meet the organizational
needs. They can be rewarded over their efforts which can enhance their motivation toward work.
There are mainly 7 functions of HRM mentioned below:
a) Strategic management
b) Workforce planning
c) Training and development
d) Reward policies
e) Formulation of policies
f) Employee-labor relations
g) Risk management
These above-mentioned functions apply to the department of human resource management in
chocola fantastica so that the resourcing of work could be processed (Leicht-Deobald, et al.,
2019).
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Introduction
In this report, the purpose, and the functions of human resource management are discussed which
helps to meet the organizational needs as well as the need so employees working in chocola
fantastica. Further, a SWOT (Strength, Weakness, Opportunities, and Threats) analysis is done
for the recruitment processes. So, this is how the benefits of human resource management for
employees is being shown.
P1 Explain the purpose and the functions of HRM, applicable to workforce planning and
resourcing an organization
Human resource management is an approach to build and run effective management in an
organization. It helps in the enhancement of employee performance according to the objectives
of an organization. So, the purpose of HRM is to coordinate the employees for the achievement
of goals. It provides an organizational asset to the customers so that their job satisfaction could
be completed. The further improvements can be done in chocola fantastica by improving the
hiring processes, education the employees about the work which can meet the organizational
needs. They can be rewarded over their efforts which can enhance their motivation toward work.
There are mainly 7 functions of HRM mentioned below:
a) Strategic management
b) Workforce planning
c) Training and development
d) Reward policies
e) Formulation of policies
f) Employee-labor relations
g) Risk management
These above-mentioned functions apply to the department of human resource management in
chocola fantastica so that the resourcing of work could be processed (Leicht-Deobald, et al.,
2019).
Page | 4
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Figure 1: Cycle of HRM functions
Source: (Author, 2019)
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Source: (Author, 2019)
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P2 Explain the strengths and weaknesses of different approaches to recruitment and
selection
In chocola fantastica, there are different approaches used for the recruitment as well as the
selection of an employee. This can be judged based on a SWOT analysis of their approaches.
Figure 2: Recruitment and hiring of a candidate
Source: (Bhatia, 2013)
The recruitment of an employee is based on their abilities to get a particular job or not. As
chocola fantastica recruit their employees with a proactive and reactive attitude. This will help to
enhance the overall performance of the organization and check the ability of an employee to
work in additional challenging conditions (Cheng and Hackett, 2019). Further, the selection is
based on the willpower of an employee as they have to pass all the rounds set by the HRM
department in which they are being tested by different approaches. The SWOT analysis of the
approaches used for recruitment is explained below:
Strength Weakness
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selection
In chocola fantastica, there are different approaches used for the recruitment as well as the
selection of an employee. This can be judged based on a SWOT analysis of their approaches.
Figure 2: Recruitment and hiring of a candidate
Source: (Bhatia, 2013)
The recruitment of an employee is based on their abilities to get a particular job or not. As
chocola fantastica recruit their employees with a proactive and reactive attitude. This will help to
enhance the overall performance of the organization and check the ability of an employee to
work in additional challenging conditions (Cheng and Hackett, 2019). Further, the selection is
based on the willpower of an employee as they have to pass all the rounds set by the HRM
department in which they are being tested by different approaches. The SWOT analysis of the
approaches used for recruitment is explained below:
Strength Weakness
Page | 6
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 Provides access to different job
seekers to show their talent
 The equality to opportunity is being
displayed
 The HRM department has good
visibility for recruitment processes
(Jia, Guo, Li, Li, and Chen, 2018).
 Big recruitment metrics like cost,
diversity, etc. are highly established.
 Minimal talent loss occurs due to
closing hires or engages them with
start dates.
 The recruiter administrative steps are
minimal
 Sometimes vacancies for hiring are of
low-level
Opportunities
 Reputation of chocola fantastica is an
asset.
 Supply and demand services are
manageable by company side
Threat
 There are some regulatory threats for
sourcing of talents.
 Requirements should have to meet the
geographic location.
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seekers to show their talent
 The equality to opportunity is being
displayed
 The HRM department has good
visibility for recruitment processes
(Jia, Guo, Li, Li, and Chen, 2018).
 Big recruitment metrics like cost,
diversity, etc. are highly established.
 Minimal talent loss occurs due to
closing hires or engages them with
start dates.
 The recruiter administrative steps are
minimal
 Sometimes vacancies for hiring are of
low-level
Opportunities
 Reputation of chocola fantastica is an
asset.
 Supply and demand services are
manageable by company side
Threat
 There are some regulatory threats for
sourcing of talents.
 Requirements should have to meet the
geographic location.
Page | 7
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M1 Assess how the functions of HRM can provide talent and skills appropriate to fulfill
business objectives
The functions of HRM helps to motivate the employees working in chocola fantastica so that the
needs of an organization as well as the employee can be fulfilled. There are some timely reward
activities are arranged in the company so that the employees can get benefited for their quality
work. One of the functions of HRM is employee-labor relations which is the most useful
function that has to be maintained in a proper manner (Chen, 2019). Because other than the
salary and timely rewards employee also need their management to treat them properly. So, these
functions of HRM helps the employees by providing different benefits to the employees so that
the engagement of employees could be enhanced.
M2 Evaluate the strengths and weaknesses of different approaches to recruitment and
selection
There are some of the strengths and weakness identified based on SWOT analysis applied by
chocola fantastica for the process of recruitment and selection.
Strengths
a) The process of recruitment is cost-effective and many talents can be recruitment in a
single time.
b) It has a global reach with instant applications
c) Soft information from the talents is also welcomed i.e. with the help of blogs or videos.
d) Internal vacancies are developed within the recruitment processes (Christopher, 2019).
Weaknesses
a) Allegations of discrimination can be developed through the keyword ‘CV’.
b) The potential of applicants can be decreased through badly developed websites.
These are some of the strength and weaknesses of the policies and approaches of recruitment and
selection processes adopted by chocola fantastica. These are used to identify and extract the
talents to fulfill the objectives of the business (Gibson, 2018).
Page | 8
business objectives
The functions of HRM helps to motivate the employees working in chocola fantastica so that the
needs of an organization as well as the employee can be fulfilled. There are some timely reward
activities are arranged in the company so that the employees can get benefited for their quality
work. One of the functions of HRM is employee-labor relations which is the most useful
function that has to be maintained in a proper manner (Chen, 2019). Because other than the
salary and timely rewards employee also need their management to treat them properly. So, these
functions of HRM helps the employees by providing different benefits to the employees so that
the engagement of employees could be enhanced.
M2 Evaluate the strengths and weaknesses of different approaches to recruitment and
selection
There are some of the strengths and weakness identified based on SWOT analysis applied by
chocola fantastica for the process of recruitment and selection.
Strengths
a) The process of recruitment is cost-effective and many talents can be recruitment in a
single time.
b) It has a global reach with instant applications
c) Soft information from the talents is also welcomed i.e. with the help of blogs or videos.
d) Internal vacancies are developed within the recruitment processes (Christopher, 2019).
Weaknesses
a) Allegations of discrimination can be developed through the keyword ‘CV’.
b) The potential of applicants can be decreased through badly developed websites.
These are some of the strength and weaknesses of the policies and approaches of recruitment and
selection processes adopted by chocola fantastica. These are used to identify and extract the
talents to fulfill the objectives of the business (Gibson, 2018).
Page | 8

Conclusion
The report concluded about the functions of HRM which must be used in chocola fantastica to
enhance the engagement of employees. These functions help in providing the skills so that the
objectives of business could be fulfilled. Further, the evaluation of strength, weakness helps to
assess the factors for the recruitment and selection of employees. So, this is how a business
objective in terms of employees and organization could be fulfilled based on human resource
management schemes.
Page | 9
The report concluded about the functions of HRM which must be used in chocola fantastica to
enhance the engagement of employees. These functions help in providing the skills so that the
objectives of business could be fulfilled. Further, the evaluation of strength, weakness helps to
assess the factors for the recruitment and selection of employees. So, this is how a business
objective in terms of employees and organization could be fulfilled based on human resource
management schemes.
Page | 9
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LO2
P3 Explain the benefits of different HRM practices within an organization for both the
employer and employee
Summarysheet
HRM practices is a planned approach that aims to motivate the staff by creating an open, flexible
environment. So, the employees can give their best to the organization. In Microsoft, there are
some of the HRM practices used which are providing the benefits to their employees are
displaying with the help of a summary sheet.
Table 1: Summary sheet
S. No. HRM Practices Benefits
1. Training and development It is benefited in the enhancement of the performance
of a skilled person. Microsoft has started a program
named Leap Engineer Acceleration Program (LEAP)
which helps to accelerate the skills of employees or
the job seekers.
2. Recruitment and selection The procedure of recruitment and selection is adopted
by Microsoft so that the capabilities and skills of a
job seeker can be examined. It contains several
written tests, and then a personal interview which is
based on technical skills (Stone, Neely, and
Lengnick-Hall, 2018).
3. Flexible work timing Microsoft offers a range of flexible working period
for the employees so that they can provide their best
output over a project. It enables to avoid them from a
Page | 10
P3 Explain the benefits of different HRM practices within an organization for both the
employer and employee
Summarysheet
HRM practices is a planned approach that aims to motivate the staff by creating an open, flexible
environment. So, the employees can give their best to the organization. In Microsoft, there are
some of the HRM practices used which are providing the benefits to their employees are
displaying with the help of a summary sheet.
Table 1: Summary sheet
S. No. HRM Practices Benefits
1. Training and development It is benefited in the enhancement of the performance
of a skilled person. Microsoft has started a program
named Leap Engineer Acceleration Program (LEAP)
which helps to accelerate the skills of employees or
the job seekers.
2. Recruitment and selection The procedure of recruitment and selection is adopted
by Microsoft so that the capabilities and skills of a
job seeker can be examined. It contains several
written tests, and then a personal interview which is
based on technical skills (Stone, Neely, and
Lengnick-Hall, 2018).
3. Flexible work timing Microsoft offers a range of flexible working period
for the employees so that they can provide their best
output over a project. It enables to avoid them from a
Page | 10
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rigid working period.
4. Employee retention Microsoft always cares about the retention of the best
employee. Also, they have started various programs
in Bangalore, MSGSTC, etc. So, there is a technical
support service initiated which is available 24 x 7.
Figure 3: Different HRMpractices
Source: (Slideplayer.com, 2018)
P4 Evaluate the effectiveness of different HRM practices in terms of raising organizational
profit and productivity
The summary sheet is representing the effectiveness of the used HRM practices by Microsoft.
This effectiveness enhances the profits and productivity of Microsoft.
Page | 11
4. Employee retention Microsoft always cares about the retention of the best
employee. Also, they have started various programs
in Bangalore, MSGSTC, etc. So, there is a technical
support service initiated which is available 24 x 7.
Figure 3: Different HRMpractices
Source: (Slideplayer.com, 2018)
P4 Evaluate the effectiveness of different HRM practices in terms of raising organizational
profit and productivity
The summary sheet is representing the effectiveness of the used HRM practices by Microsoft.
This effectiveness enhances the profits and productivity of Microsoft.
Page | 11

S. No. HRM Practices Effectiveness
1. Training and development The effectiveness of company policies can be
enhanced by giving or providing proper training to
the employees in Microsoft. This will develop the
skills of the employees as well as the productivity of
the company (Cappelli, Tambe, and Yakubovich,
2018).
2. Recruitment and selection Microsoft always believes in recruiting intelligent
staff who can handle their projects very well. Bigg
gates always believe in hiring the employees who
have good knowledge in providing effectiveness to
the company so that the needs can be fulfilled. They
don't need an experienced person rather they need a
hard and smart working person.
3. Flexible work timing The flexible work timing helps to refresh the
employees so that the profit and productivity can be
enhanced by different ideas applied by various
employees in the company.
4. Employee retention The good company always tries to retain the
employee if they are providing quality work.
Microsoft always tries to retain good employees so
that the employer and employees both can be
benefited (Saleh, and Susanne, 2018). This also
enhances the effectiveness of the company.
Page | 12
1. Training and development The effectiveness of company policies can be
enhanced by giving or providing proper training to
the employees in Microsoft. This will develop the
skills of the employees as well as the productivity of
the company (Cappelli, Tambe, and Yakubovich,
2018).
2. Recruitment and selection Microsoft always believes in recruiting intelligent
staff who can handle their projects very well. Bigg
gates always believe in hiring the employees who
have good knowledge in providing effectiveness to
the company so that the needs can be fulfilled. They
don't need an experienced person rather they need a
hard and smart working person.
3. Flexible work timing The flexible work timing helps to refresh the
employees so that the profit and productivity can be
enhanced by different ideas applied by various
employees in the company.
4. Employee retention The good company always tries to retain the
employee if they are providing quality work.
Microsoft always tries to retain good employees so
that the employer and employees both can be
benefited (Saleh, and Susanne, 2018). This also
enhances the effectiveness of the company.
Page | 12
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