Analyzing HRM & Employment Legislation at Canary Wharf Firm
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This report provides a detailed analysis of human resource management (HRM) practices within Canary Wharf Firm. It begins by defining the purpose and scope of HRM, including benefits and compensation, employee relations, and human resource development. The report contrasts the 'Best Fit' and 'Best Practice' methods and examines the hard and soft forms of HRM. It includes a PESTLE analysis to assess external factors influencing HRM decisions, such as political, economic, social, technological, legal, and environmental aspects. The report further evaluates the effectiveness of key HRM elements, including job and office design, flexible organizational structures, performance and compensation schemes, and training programs. It also analyzes internal and external factors, including employment legislation, that affect HRM decision-making. Finally, the report discusses specific HRM practices for receptionists, covering training and development needs. Desklib is your go-to platform for accessing a wealth of academic resources, including solved assignments and past papers, designed to support students in their studies.

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Human Resource Management
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Human Resource Management
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Date
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Human Resource Management
Lecturer’s course number
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Lecturer’s course number
Page 2 of 27

Human Resource Management
Contents
Introduction:................................................................................................................................................4
LO1: Explain the purpose and scope of human resource management:.......................................................5
Definitions of HRM by Canary Wharf firm:............................................................................................5
The ‘Best Fit’ method against. ‘Best Practice’:.......................................................................................6
The hard and soft forms of HRM:............................................................................................................7
Workforce arrangement:..........................................................................................................................8
PESTLE analysis:....................................................................................................................................9
Recruitment:..........................................................................................................................................11
LO2: Evaluate the effectiveness of the key elements of Human Resource Management:..........................12
Different HRM practices:......................................................................................................................12
Job and office design:............................................................................................................................14
The flexible organisation:......................................................................................................................15
Performance and recompense:...............................................................................................................16
LO3 Analyze internal and external factors that affect Human Resource Management decision-making,
including employment legislation..............................................................................................................18
LO4 HRM practices for Receptionists Training........................................................................................22
References:................................................................................................................................................27
Page 3 of 27
Contents
Introduction:................................................................................................................................................4
LO1: Explain the purpose and scope of human resource management:.......................................................5
Definitions of HRM by Canary Wharf firm:............................................................................................5
The ‘Best Fit’ method against. ‘Best Practice’:.......................................................................................6
The hard and soft forms of HRM:............................................................................................................7
Workforce arrangement:..........................................................................................................................8
PESTLE analysis:....................................................................................................................................9
Recruitment:..........................................................................................................................................11
LO2: Evaluate the effectiveness of the key elements of Human Resource Management:..........................12
Different HRM practices:......................................................................................................................12
Job and office design:............................................................................................................................14
The flexible organisation:......................................................................................................................15
Performance and recompense:...............................................................................................................16
LO3 Analyze internal and external factors that affect Human Resource Management decision-making,
including employment legislation..............................................................................................................18
LO4 HRM practices for Receptionists Training........................................................................................22
References:................................................................................................................................................27
Page 3 of 27
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Human Resource Management
Introduction:
Leadership relics the utmost tactics followed by most associations. Management lingers one of
the finest approaches that get utilised for the management of recruits. The course of management
also improves support for workers regarding getting information about what they are doing.
A business’s achievement relies on their worker performances as well as employment and the
procedures of teaching which managers of human resource management perform. The
employment and selection method aspires with the HR section where they make engagement of
well-organized staffs. The viable labour marketplace creates a catalogue of rewards within a
company which can be manifest as an efficient company.
Page 4 of 27
Introduction:
Leadership relics the utmost tactics followed by most associations. Management lingers one of
the finest approaches that get utilised for the management of recruits. The course of management
also improves support for workers regarding getting information about what they are doing.
A business’s achievement relies on their worker performances as well as employment and the
procedures of teaching which managers of human resource management perform. The
employment and selection method aspires with the HR section where they make engagement of
well-organized staffs. The viable labour marketplace creates a catalogue of rewards within a
company which can be manifest as an efficient company.
Page 4 of 27
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Human Resource Management
LO1: Explain the purpose and scope of human resource management:
Definitions of HRM by Canary Wharf firm:
Main tasks performed by Canary Wharf firm: The important purposes of HRM of the firm
consist of:
Benefits and Reimbursement: The human resource department of Canary Wharf
focuses on the profits and compensations of the company. One of the main purposes of
the HR department of a company is to observe the profit level of the organisation and
evaluate the compensations of the employees (Beeton, 2008).
Establishing a relationship between worker and work: If the employees of a company
do not love their work, then the growth of that particular company will stop eventually.
HRM of an organisation makes a positive relation between the workers and their works.
They try to motivate the workers towards their work.
The growth of human resource: This is another vital purpose of human resource
department. They try to expand the growth of human resource and assess the
development of HR.
Human resource arrangement, employment, and assortment: Staffs are the most
valuable assets of an organisation. HRM of a company helps to select the employees
appropriate for the company. They select the employee criteria, arranges meetings, takes
examinations of the candidates and then selects the perfect candidate based on their skills
and proficiencies.
Page 5 of 27
LO1: Explain the purpose and scope of human resource management:
Definitions of HRM by Canary Wharf firm:
Main tasks performed by Canary Wharf firm: The important purposes of HRM of the firm
consist of:
Benefits and Reimbursement: The human resource department of Canary Wharf
focuses on the profits and compensations of the company. One of the main purposes of
the HR department of a company is to observe the profit level of the organisation and
evaluate the compensations of the employees (Beeton, 2008).
Establishing a relationship between worker and work: If the employees of a company
do not love their work, then the growth of that particular company will stop eventually.
HRM of an organisation makes a positive relation between the workers and their works.
They try to motivate the workers towards their work.
The growth of human resource: This is another vital purpose of human resource
department. They try to expand the growth of human resource and assess the
development of HR.
Human resource arrangement, employment, and assortment: Staffs are the most
valuable assets of an organisation. HRM of a company helps to select the employees
appropriate for the company. They select the employee criteria, arranges meetings, takes
examinations of the candidates and then selects the perfect candidate based on their skills
and proficiencies.
Page 5 of 27

Human Resource Management
Human resource study: HRM does a lot of studies and researches for the benefit of the
firm. They assess the market position, study the business growth, examine the products to
maintain the reputation of the company.
Safety and wellbeing: HRM of an organisation also focuses on the health and safety
issues of the employees. They make sure that their employees don’t get injured in the
workplace.
Activities:
The actions of Canary Wharf firm comprise:
1. Expansion of a methodical acquaintance about the business plans, traditions as well as the
Canary Wharf firm’s strategies.
2. Acting as a counsellor.
3. Initiate modifications and alterations and play the job of a catalyst and connoisseur.
4. Establishing an excellent communication among each person present inside the office of
Canary Wharf firm.
The ‘Best Fit’ method against. ‘Best Practice’:
Best Fit Best Practice
Best Fit method believes in recompense
schemes which ought to be associated
with that of the plans of the corporation
Best Practice affirms that some HRM
guidelines will contain recompense plans
Page 6 of 27
Human resource study: HRM does a lot of studies and researches for the benefit of the
firm. They assess the market position, study the business growth, examine the products to
maintain the reputation of the company.
Safety and wellbeing: HRM of an organisation also focuses on the health and safety
issues of the employees. They make sure that their employees don’t get injured in the
workplace.
Activities:
The actions of Canary Wharf firm comprise:
1. Expansion of a methodical acquaintance about the business plans, traditions as well as the
Canary Wharf firm’s strategies.
2. Acting as a counsellor.
3. Initiate modifications and alterations and play the job of a catalyst and connoisseur.
4. Establishing an excellent communication among each person present inside the office of
Canary Wharf firm.
The ‘Best Fit’ method against. ‘Best Practice’:
Best Fit Best Practice
Best Fit method believes in recompense
schemes which ought to be associated
with that of the plans of the corporation
Best Practice affirms that some HRM
guidelines will contain recompense plans
Page 6 of 27
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Human Resource Management
Best fit consequences in success of
competitive advantage for the business In this method, the HRM escorts to
improved obligation of recruits as well as
high inspiration to the workers
The hard and soft forms of HRM:
Hard form of HRM:
Here the recruits get utilised as a resource for a deal where a strong connection is recognised
with that of the preparation of commercial business (Beeton, 2008). In this replica, the HRM
would considerably focus on the requirements of employees and supervise and employ experts as
per the Canary Wharf firm requires (Dominici, 2009). The main features of this model are given
below:
o Short-term amendments in worker count
o Less contact with the superior authority
o Enough reimbursement regarding safeguarding and employment of staff
o Appraisal relying on the attitude of employees
o Much a high constitution of business
o Suits Autocratic style of leadership
Soft model of HRM:
Page 7 of 27
Best fit consequences in success of
competitive advantage for the business In this method, the HRM escorts to
improved obligation of recruits as well as
high inspiration to the workers
The hard and soft forms of HRM:
Hard form of HRM:
Here the recruits get utilised as a resource for a deal where a strong connection is recognised
with that of the preparation of commercial business (Beeton, 2008). In this replica, the HRM
would considerably focus on the requirements of employees and supervise and employ experts as
per the Canary Wharf firm requires (Dominici, 2009). The main features of this model are given
below:
o Short-term amendments in worker count
o Less contact with the superior authority
o Enough reimbursement regarding safeguarding and employment of staff
o Appraisal relying on the attitude of employees
o Much a high constitution of business
o Suits Autocratic style of leadership
Soft model of HRM:
Page 7 of 27
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Human Resource Management
In soft HRM model, all the workers obtain a conduct of being one of the chief assets of the
Canary Wharf firm and longer a cause for maintaining the Canary Wharf firm in a spirited edge.
Indeed they are indulged as persons, and subsequently, all their necessities get designed
accordingly. In this replica, the HRM would appreciably focus on the requirements of workers as
per their tasks and jobs with extra profits of incentives and reward schemes (Dominici, 2009).
The main aspects of this model are given below:
o Tactical attention on arrangement of long-time labour force
o Regular and sturdy contact in both areas
o Rewards associated with presentation with a vigorous reimburse structure
o Employees are confident as well as authorised for seeking designation and taking
accountability
o Flatter business structure
o Democratic leadership approach is best for Soft HRM
Workforce arrangement:
Varieties of labour marketplace:
Types of company Varieties of labour authority market
Central part (Large organisation
with a control of business as well
as an aptitude to )
Sovereign Primary Subsidiary Primary
Page 8 of 27
In soft HRM model, all the workers obtain a conduct of being one of the chief assets of the
Canary Wharf firm and longer a cause for maintaining the Canary Wharf firm in a spirited edge.
Indeed they are indulged as persons, and subsequently, all their necessities get designed
accordingly. In this replica, the HRM would appreciably focus on the requirements of workers as
per their tasks and jobs with extra profits of incentives and reward schemes (Dominici, 2009).
The main aspects of this model are given below:
o Tactical attention on arrangement of long-time labour force
o Regular and sturdy contact in both areas
o Rewards associated with presentation with a vigorous reimburse structure
o Employees are confident as well as authorised for seeking designation and taking
accountability
o Flatter business structure
o Democratic leadership approach is best for Soft HRM
Workforce arrangement:
Varieties of labour marketplace:
Types of company Varieties of labour authority market
Central part (Large organisation
with a control of business as well
as an aptitude to )
Sovereign Primary Subsidiary Primary
Page 8 of 27

Human Resource Management
Control recruits; paid
workers both of industrial
and certified fields
Production staff who
frequently acquires
unionised by contending
with unification
Side-line (Competitive however
small companies offering a facility
to construct a first-rate plan in
advance)
Dexterity Secondary
These are extremely trained
inhabitants who are usually
unionised by dexterity union
Low proficiency, minor job
sanctuary with high earnings
for a probability of
improvement. These are in
fact dead-end works
PESTLE analysis:
Political: The development of an organisation depends upon the political environment of a
country. These political issues include fraud, outside employment rule, labour decree,
Government strategy, tax guidelines, political constancy, trade limitations, etc.
Economic: Economic issues are very essential for a company to expand their business. The
economic issues comprise discarding incomes, financial growth, trade rates, increase rates, the
charge of interest, redundancy rates, etc. If the financial growth of a particular area is slow, then
the profits and the income of organisation will suffer.
Page 9 of 27
Control recruits; paid
workers both of industrial
and certified fields
Production staff who
frequently acquires
unionised by contending
with unification
Side-line (Competitive however
small companies offering a facility
to construct a first-rate plan in
advance)
Dexterity Secondary
These are extremely trained
inhabitants who are usually
unionised by dexterity union
Low proficiency, minor job
sanctuary with high earnings
for a probability of
improvement. These are in
fact dead-end works
PESTLE analysis:
Political: The development of an organisation depends upon the political environment of a
country. These political issues include fraud, outside employment rule, labour decree,
Government strategy, tax guidelines, political constancy, trade limitations, etc.
Economic: Economic issues are very essential for a company to expand their business. The
economic issues comprise discarding incomes, financial growth, trade rates, increase rates, the
charge of interest, redundancy rates, etc. If the financial growth of a particular area is slow, then
the profits and the income of organisation will suffer.
Page 9 of 27
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Human Resource Management
Social: Social factors of an organisation include age division, career approaches, population
intensification rates, health perception, protection emphasis, etc. If the approach of the workers
towards the customer is not better, it will present the incorrect picture about the firm and will
destroy the company image (Dominici, 2009).
Technological: Technological aspects of a company depends upon the level of modernism,
mechanisation R and D movement, technical awareness, technical changes, skill incentives, etc.
Legal: The legal aspects comprises patent and copyright laws, service regulations, anti-trust
commandments, health and security laws, intolerance laws, etc.
Environmental: Success of a company depends upon the environmental aspects of a country.
These environmental aspects are weather conditions, atmosphere change, environmental rules,
demands from NGO's, etc. Problems done by the atmosphere cannot be controlled to any
industry, but one must avoid opening stores which are parallel to such natural threats.
The inside labour marketplace: Domestic labour marketplace, is an organisational entity
within a company where outlays and labour allotment gets administrated by managerial actions
and regulations.
Analysing earnings: The customs with which worker revenue can be estimated has been
revealed below:
o Checking the proceedings of HRM for including the overall numbers.
o Employee revenue tax gets analysed with terminated workers (DUNLEVY, 2007).
The result of authorised and dictatorial frameworks: The outcomes of these frameworks are
given below:
Page 10 of 27
Social: Social factors of an organisation include age division, career approaches, population
intensification rates, health perception, protection emphasis, etc. If the approach of the workers
towards the customer is not better, it will present the incorrect picture about the firm and will
destroy the company image (Dominici, 2009).
Technological: Technological aspects of a company depends upon the level of modernism,
mechanisation R and D movement, technical awareness, technical changes, skill incentives, etc.
Legal: The legal aspects comprises patent and copyright laws, service regulations, anti-trust
commandments, health and security laws, intolerance laws, etc.
Environmental: Success of a company depends upon the environmental aspects of a country.
These environmental aspects are weather conditions, atmosphere change, environmental rules,
demands from NGO's, etc. Problems done by the atmosphere cannot be controlled to any
industry, but one must avoid opening stores which are parallel to such natural threats.
The inside labour marketplace: Domestic labour marketplace, is an organisational entity
within a company where outlays and labour allotment gets administrated by managerial actions
and regulations.
Analysing earnings: The customs with which worker revenue can be estimated has been
revealed below:
o Checking the proceedings of HRM for including the overall numbers.
o Employee revenue tax gets analysed with terminated workers (DUNLEVY, 2007).
The result of authorised and dictatorial frameworks: The outcomes of these frameworks are
given below:
Page 10 of 27
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Human Resource Management
Protection of workers from unreasonable intolerance inside their office.
Protection of worker funds in their retirement fund.
An owner is required to offer his member of staff a position with the safe and clean
atmosphere.
HRM will be mounting policies to guarantee that recruits and supervisors are attentive
about the constitutional limitations as well as aware of the different techniques of dealing
with the impending defiance.
Recruitment:
Sources of employment: External vs. Internal employment:
External Recruitment Internal Recruitment
External recruitment takes a position when
HRM group of Canary Wharf is appointing
from an external resource such as through
commercials, organisations, etc.
Internal recruitment takes a position when the
HRM group of Canary Wharf firm looks for
appointing recruits from appointments of their
presented workforce.
Selection:
Reliability and strength as important standards: Reliability and strength are main factors of a
selection process.
Reliability: Consistency can get calculated by the test-retest method, equivalent or alternate
structure technique and split bisects processes. It essentially refers to performances of attaining
steadiness with the dimension of the frequent exercise of their main term (DUNLEVY, 2007).
Page 11 of 27
Protection of workers from unreasonable intolerance inside their office.
Protection of worker funds in their retirement fund.
An owner is required to offer his member of staff a position with the safe and clean
atmosphere.
HRM will be mounting policies to guarantee that recruits and supervisors are attentive
about the constitutional limitations as well as aware of the different techniques of dealing
with the impending defiance.
Recruitment:
Sources of employment: External vs. Internal employment:
External Recruitment Internal Recruitment
External recruitment takes a position when
HRM group of Canary Wharf is appointing
from an external resource such as through
commercials, organisations, etc.
Internal recruitment takes a position when the
HRM group of Canary Wharf firm looks for
appointing recruits from appointments of their
presented workforce.
Selection:
Reliability and strength as important standards: Reliability and strength are main factors of a
selection process.
Reliability: Consistency can get calculated by the test-retest method, equivalent or alternate
structure technique and split bisects processes. It essentially refers to performances of attaining
steadiness with the dimension of the frequent exercise of their main term (DUNLEVY, 2007).
Page 11 of 27

Human Resource Management
Strength: Strength includes types similar to, content legality, standard validity and assembling
validity.
LO2: Evaluate the effectiveness of the key elements of Human Resource Management:
Different HRM practices:
The various models of assessment have been given below:
1. Hamblin Model of Assessment
2. Warr’s Framework of Assessment
3. Kirkpatrick’s Design of Assessment
4. Premier's and Virmani Model of Assessment
5. Peter Bramley's Model of Assessment
The usefulness of the several training assessment models:
At Canary Wharf firm, responsibility is guaranteed with the assessment. The different
training models control the assessment process.
Checking the price competence of guidance programs.
Feedback to the course of education as well as for the instructor.
The efficiency of work and job place device, and recompense scheme: Job and office plan
and recompense scheme at Canary Wharf firm would be ornamenting the following:
Augmentation regarding production: The firm increment their employees based on the
productivity of their work.
Page 12 of 27
Strength: Strength includes types similar to, content legality, standard validity and assembling
validity.
LO2: Evaluate the effectiveness of the key elements of Human Resource Management:
Different HRM practices:
The various models of assessment have been given below:
1. Hamblin Model of Assessment
2. Warr’s Framework of Assessment
3. Kirkpatrick’s Design of Assessment
4. Premier's and Virmani Model of Assessment
5. Peter Bramley's Model of Assessment
The usefulness of the several training assessment models:
At Canary Wharf firm, responsibility is guaranteed with the assessment. The different
training models control the assessment process.
Checking the price competence of guidance programs.
Feedback to the course of education as well as for the instructor.
The efficiency of work and job place device, and recompense scheme: Job and office plan
and recompense scheme at Canary Wharf firm would be ornamenting the following:
Augmentation regarding production: The firm increment their employees based on the
productivity of their work.
Page 12 of 27
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