Human Resource Management: Staff Behavior and Workplace Equality

This report delves into the critical relationship between staff behavior, equality, and diversity in the workplace. Focusing on a case study of Betta Living, the report begins with a research proposal outlining aims, objectives, research questions, and significance, followed by a literature review exploring existing research on the topic. The methodology section details both primary and secondary research methods, including their advantages and disadvantages. The report then presents research analyses and findings, offering insights into how staff behavior affects workplace dynamics. The study concludes with a reflection on the effectiveness of research methods and suggests alternative approaches. This report aims to identify how staff behavior promotes equality and diversity in the workplace and recommends ways to maintain diversity and equality.

Human Resource
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................2
P1 Research proposal ..................................................................................................................2
Aims and objectives.....................................................................................................................3
Research question .......................................................................................................................3
Significance .................................................................................................................................3
Rationale......................................................................................................................................4
Literature review..............................................................................................................................4
P2 Primary and secondary research ............................................................................................6
LO 2.................................................................................................................................................7
P3 Cost, ethical issues and access ...............................................................................................7
P4 Research analyses and findings .............................................................................................8
LO 3...............................................................................................................................................15
P5 Research outcome ................................................................................................................15
P6 Reflection on effectiveness of research methods.................................................................16
P7 Alternative research methods .............................................................................................16
CONCLUSION .............................................................................................................................18
REFERENCES..............................................................................................................................19

Title – behavior that support equality and diversity at workplace
INTRODUCTION
Equality and diversity within workplace are about respecting the employees regarding
their individual gender, age, cultural, career experience, skills, sexual orientation and beliefs and
many more (Dennissen, Benschop, and van den Brink, 2019). A commitment to diversity and
Equality is recruiting diverse workforce department. While in achieving diversity and equality it
is crucial to assess the behavior of the current organization as it assist to boost as well as act
identify the needs that can be achieved. UK government has made many laws to minimize
discrimination and promoting equality at workplace. The act regrading more recent amendments
as well as provisions that can set outs to be eliminated the discrimination act regarding against
victimization and harassment and also provides advance equality among each other. Diversity is
a term that can only be achieved once the firm has to maintain the equality. By encouraging a
society where various diverse groups able to build and maintain their relationship through the
Equality act. Diversity within the workplaces boosts the mutual respect of employees to each
other as they work in groups, teams and different styles that able to represents generations,
cultures and many more. It is crucial for the firm as it also reflects the reputation of the
organization (Georgiadou and et.al., 2019). Because of the maintenance of diversity and equality
it leads to the increase of the profitability of the staff members and within the workplaces as
well. Organization that leads to the excellent diverse workforce management as well as have
maintained the diversity also successful to build the goodwill in the society. Within the diverse
workforce it provides more solutions to the costumers as able to gives the new ideas and critical
things to the Organization. Employees form the different background bring a variety in their
outcomes and also have positive attitudes to achieve a goal. It is crucial for the manager to deal
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with diverse workforce culture as well as accountable that policies can be followed (Butterby and
Collins, 2019).
LO 1
P1 Research proposal
Background
The Organization's leaders and managers has various ways to maintain the diversified
force as it also rely on the ability if the manages that how they can maintain and develop the
relations with themselves and between the employees. The managers of these kinds of firms also
acts as leaders and in addition to this they can follow the democratic leadership style. An
organization that diversified workforce represents an understanding the culture that aids to
provide awareness of the requirements and needs of the employees that assist to maintain the
effective practices of diversity. Over the time people the values of the firms as well as
encouragement of the diverse leads to the competitive advancement over the others (Kizilcec,
and Saltarelli, 2019). It is crucial for the firm to provide the training courses regarding diversity
as it improves the culture awareness, knowledge and communication. It aids the organization to
prevent the violations that is associated with the civil rights as well as boosting the various group
to promoting better culture and teamwork. With the help of the training managers and leaders of
the firm educate the employees about diversity and various culture. As training immediately
cannot change the beliefs of the individual but at the same time it has ability to boost awareness
and kept them ready to accept the people from the backgrounds as because of the diversity of
organization can brought the best within the employees. Here communication also plays a vital
role that can be followed by the managers and leaders of the firm as it will aid to communicate
about the different policies and procedures so the staff members of the firms can interact each
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other about how to achieve goals, in addition to third it is also crucial for the solving the
personal issues that creates the conflicts among each other (Özbilgin, 2019).
Betta living is the retail firm which has many stores across the world. It provides kitchen
fitting, home improvement services to wide range of consumers. Entity has hired around 38
employees. This private firm is continuously working for offering amazing services to wide
range of customers.
Aims and objectives
Aim- To identify how staff behavior promotes equality and diversity at workplace. A case study
on Betta living.
Objective
 To analyze the importance of staff behavior in workplace
 To identify type of behavior of employee that can create issues in managing equality at
workplace.
 To investigate how staff behavior, affect equality and diversity
 To recommend ways to maintain diversity and equality at workplace
Research question
 What is the importance of staff behavior in workplace?
 How staff behavior affect, equality and diversity?
 How diversity and equality can be maintained at workplace?
Significance
This study will help manager to promote diversity and equality at workplace. The other
companies can also use data to improve or maintain diversity and culture at workplace. They
research will identify strategies or practices that can be implemented at workplace. Along with it,
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by determining factors of behavioural change, appropriate measures will be taken by other firms.
The other researchers can also conduct study on different topics related to equality and diversity
(Schachner, 2019).
Rationale
The main purpose of doing this research is to identify the reason how staff behaviour affects
diversity and equality. Also, it will be easy to determine what is the importance of diversity in
organisation and how it enables in improving culture. Moreover, how by maintaining diversity
staff performance can be improved. Besides that, it will enable in making determining the issues
due to which staff behaviour is hampered.
Literature review
According to the (Ali, M. and Konrad., 2017) staff behaviour plays important role in the
workplace because Betta living cannot be successful in their business in their staff is not
working with each other. If all staff will work in (together) than company can achieve their
business goals and it will also create better environment in the workplace. Behaviour of the staff
also affect on the customers who enter the stores. If behaviour of the staff will not better than it
will affect negatively on the customers.
As per the view of (Butterby and Collins., 2019) there are different type of behaviour
from the employees can create issue in the context of equality and diversity at the workplace of
Betta living company. If any employees does not talk with the other employees because of their
cast and culture than it will create problem. They will not listen to the others, and they will not
ready to work with the employees who are from other religion and cast. Jealousy in the workers
can also create problem of equality and diversity. If any employees who are new, and they get
promotion in the few moths in the company then other employees can get jealous and it can
create problems related to the equality and diversity. Employees who have very bad attitude with
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the female employees and they pass any bad comments to them, than it can create problem such
as harassment of those female employees in future so Betta living company should aware about
those employees who are creating problem in the workplace related to the equality and diversity.
According to the author (Palacios., 2016) It is important for the Betta living company to
investigate on their workplace through the supervisors and leaders. They should investigate if
there are any employees who are not maintaining peace in the workplace and creating problem
related to the equality and diversity. They should find and take strict actions towards them. They
should find because they are creating problems for the other employees and it is also affect on
the company's growth if they are not able to control equality and diversity at their workplace.
There are some ways strategies of the investigation. Leaders of the Betta living company can
use these strategies for the investigation. Put suggestion box in the workplace so employees can
share their problems on the box and inform every activity which is not acceptable. Leader can
ask the other employees who are from long time, so they can inform and activity related to the
diversity and equality. Communication with the employees about the problems they are facing in
the workplace so employees will dare to speak about the problems they are facing related to the
equality and diversity.
As per the view of (Williams and et.al., 2018) there are many ways which can help
superiors of the Betta living company to maintain equality and diversity at workplace.
Communication is important for the leaders and mangers to maintain equality and diversity in the
workplace. They should communicate with the employees face to face and make them
understand why equality and diversity is important for the business growth. Group activities –
Manager of the company should implement group activities in the workplace so employees can
understand each other, and they can accept each other's culture. It will create better environment
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for the work and employees can work together to achieve goals and objectives of the Betta
living company. Equal pay system – equal pay system will also help Betta living company to
maintain equality and diversity. They should provide equal salaries to the male and female
employees both so there will no comparison, and they all will work together and make this
company successful in their business.
P2 Primary and secondary research
Primary research
Primary research is the research which is conducted by the researchers themselves. It is
also a methodology which is used by the researchers to collect the data directly rather than the
depending on the other sources of the research (Zuo and et.al., 2017). In this method data can be
collected through the asking questions to the people, telephone interview and face to face
interview.
Advantages
Advantages of the primary researches is that data has been collected by the researchers
personally. They ask question and get proper answer of the questions. Target issue can be
covered through the primary researches. The process will be controlled and the data will be
related to the question asked the other person. Data interpretation is better. The collected data
by the research can be examined and interpreted by the marketers depending on the needs of the
costumers.
Disadvantages
disadvantage of this method is that it takes long time and researchers also have to spend
some money as well. There are chances to get wrong data from the people and in the result
researchers get improper data.
Secondary researches
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secondary researches are available from the other sources which may used in the previous
researches. It involves the summary, existing researches etc (Lin, And et.al., 2017). secondary
researches are contrasted with the primary researches in that the primary researches involves the
generation of the data, researches use the primary researches to collect data for the secondary
researches.
Advantages
Secondary researchers are useful to collect data and it also saves time of the researchers
and cost as well. It is quicker to collect as compare to the primary research. In the most cases it is
easily accessible and very cheap for the researchers.
Disadvantages
disadvantage from the secondary data collections is that data researchers have collect can
be outdated and there is no use of that particular data. The data may be biases and it is hard to
know if the information was collected by the researchers accurate. the data collected by the
researchers for the specific purpose of the company needs or is not relevant to the original
context. In some cases researchers have to pay high cost to get the data for example marketing
firms report.
LO 2
P3 Cost, ethical issues and access
Ethics–The researcher must follow certain ethics while conducting study. They should not be
neglected. In this, first of all dignity of participants will be maintained. Also, confidentiality and
privacy of data will be ensured, it will not be shared with third party or person. Moreover,
consent of respondents will be taken prior so that open and transparent communication takes
place. At last they will be asked to leave any question if they wish not to answer that.
Cost – For conducting study, funds are required. It is necessary that researcher gives estimation
of funds that is required. For present study, total cost required is approx. € 1750.
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Access – In this researcher must have the access for collecting and analyzing data. For present
study researcher will follow a systematic way for this. It will help in getting specific and precise
results
P4 Research analyses and findings
Questionnaire
Q-1 Do you resect the dignity, ethics and values of co workers?
Yes
No
Q-2 Do you find that you are been discriminated often times?
Yes
No
Q-3 Is there a negative impact on your behaviour if discrimination occurs?
Yes
No
Q-4 Do you support in maintaining diversity and equality at workplace through positive
behaviour?
Yes
No
Q-5 Do you feel motivated at workplace by working with diversified people?
Yes
No
Q-6 Does diversity strategies of company influence your behaviour in positive way?
Yes
No
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Q-7 Does it influence your behaviour when men are given more preferences than women?
Yes
No
Theme 1 Resect the dignity, ethics and values of co workers
Q-1 Do you resect the dignity, ethics and values of co workers? Frequency
Yes 15
No 5
Total 20
Interpretation- A study was conducted in Betta living to identify how staff behaviour promote
equality and diversity. From above table it can be interpreted that out of 20 employees, 15 said
yes they respect dignity ethics and values of co workers. 5 said no. thus, in Betta living all staff
respect other religion, background, etc. They talk with respect and dignity to each other. this has
enabled in building strong relation with one another and working in team.
Theme 2 You are discriminated often times
Q-2 Do you find that you are been discriminated often times? Frequency
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