Human Resource Management Report: Practices and Benefits

This report provides an in-depth analysis of Human Resource Management (HRM) functions, focusing on recruitment, selection processes, and employee relations within the context of Chocolate Presence and Microsoft. The report outlines the core HRM functions such as training and development, recruitment, performance management, and legal compliance, detailing their purposes and significance. It evaluates the strengths and weaknesses of various recruitment and selection approaches, including internal and external recruitment methods, and proposes improvements to the selection process. Furthermore, the report explores person specifications, advertising methods, and the benefits of HRM practices for both employees and organizations, emphasizing the advantages of learning and development and flexible working options. The report also examines employee relations and relevant employment legislation, providing a comprehensive overview of key HRM concepts and practices.

HUMAN RESOURCES
MANAGEMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
HRM function with their purpose...........................................................................................1
Strength and weakness of Recruitment and selections approaches........................................3
Improvement in selection process..........................................................................................7
TASK 2............................................................................................................................................7
Person specification................................................................................................................7
Advantage and disadvantage of advertising method............................................................11
Improvement in advertisement method................................................................................11
TASK 3..........................................................................................................................................11
A, B,C) HRM practices and their benefits for Employee and Organisation........................11
HRM practices benefits for organisation..............................................................................14
TASK 4..........................................................................................................................................16
Employee relations and its significance to company...........................................................16
Employment legislation........................................................................................................17
CONCLUSION..............................................................................................................................18

INTRODUCTION
HRM is considered as most essential department in organisation which works to manage
people and retain talent. HR manager always ensure to hire most skilled and deserving person
and motivating them so that these people perform well in business unit. Human resource
management supports in improving team building spirits and resolving conflicts at workplace
significantly. It is effective in order to minimise legal compliances and conducting operations in
smooth manner. HR manager of firm always emphases on HR policies and ensure that company
follows all legal regulations carefully. Chocolate presence is taken for present study, it is the
rapidly expanding firm that operates in many locations. Microsoft is also taken into consideration
which is the leading technology firm. Current assignment will explain HR functions. In addition,
assignment will create person specification and will describe benefit and drawbacks of current
advertising methods. Furthermore, report will describe benefit of HRM practices
TASK 1
HRM function with their purpose
HRM is the practice that ensures effective management of human resource in organisation.
It also plays management role which deals with the concerns of that are refereed to the
staff of the organisation like their safety, security, benefits motivation and also training and
development. This enables employees to efficiently with the overall achievement of the
goal (Sparrow, Brewster and Chung, 2016).

Functions of Human resource management are given below:-
Training and development-Through training and developing new employees gets
acquainted with the new environment as well the work culture of the company. ‘Chocolate
Presence’ is organising various training sessions for the new Joinees which develops their
efficiency and enhanced their job performance. This training session is mainly done to make the
employees good performer .HR manager of the ‘Chocolate Presence’ company ensures all
people have understanding about their job, that is used in the operation during the work .as with
the time they got trained and develops the efficiency and with the development they bring the
new scopes which is good for the business development of the ‘Chocolate Presence’
Recruitment- Company is facing issues hence there is requirement to recruit the right
person (Stewart and Brown, 2019). Lots of this function included the developing job description
,publishing and also source the expected candidate. it also included the interviewing, salary
discussion and also make the job offer.
Performance management-it is the most crucial function as it is involves the measure of the
employee’s job and give them rewards accordingly.
Illustration 1: functions of HRM
(Source: Human Resource Management, 2019)

Job analysis- it determines the employees functions. Chocolate pretence ensures all
people perform their job well and company can get desired results (Banfield, Kay and Royles,
2018. ). it also included the collection of the data and also measuring the information and also at
last compiling them with total job description with specification. It describes the identification
off the job as well as responsibilities towards it. it also includes the personality of the person
which is necessary for the performance of the job.
Ensuring legal compliance-this function is important for the protection of an
organisation. Every organisation's human resource department should be conscious about all the
laws and the policies that are related to the employment, working conditions and also the
working hours and minimum wages tax allowance. For the existence of an organisation
compliance with such laws most required(Berman And et.al, 2019. ).
Strength and weakness of Recruitment and selections approaches

Recruitment-
`It is the process of attracting talent who can work better in the firm
Internal recruitment-when the employees are promoting either through promotion like
permanent to temporary and also transfer them to other place. Chocolate preference company
filled the vacant position through the promotion process. This process has its own strength and
weakness. Which is mentioned below(Bratton and Gold, 2017).
strength Weakness
Illustration 2: recruitment process
(source- human resource management,2019)

 Employees motivated and reach 100%
efficiency level.
 It enables to employees to work more
productively and efficiently and also
the growth of the employees will be
seen in short period.
 Staff members work hard and give their
best performance.
 Helps in bearing or holding talented
people in the company(Brewster and
et.al, 2016).
 minimizes potential employees.
 Innovative and fresh ideas are absent
that can carry by the employees.
 Conflicts occurred as staff members
are not get promotion according to
their strength and may feel jealously
and do not retain any more. It may
minimizes the potential employees.
External recruitment- Hiring people from external sources in known as external recruitment.
Organisation may take help from the different paid and unpaid consultancies who can hire new
candidates from external environment.
(Source: Human Resource Management, 2019)
strength weakness
Illustration 3: recruitment and selection

 Less time consuming and brings more
opportunities for the company.
 High retention and work with full
enjoyment and this creates the job
satisfaction(Brewster, Mayrhofer and
Farndale, 2018).
 If don't find the individual appropriate,
directly terminates them and search for
the better option regarding for the same
post.
 This kind of recruitment may be more
costly for the company.
 Background of the employees need to
be checked as employees are not known
by that.
 Sometimes perfect candidates fail to
get entry into firm and recruit them
again is totally a time wastage and
mosey wastage.

Selection:-
Companies evaluate skills of candidate and select the best person this process is known as
selection process. it includes the interview process and written test. it also tests the personality
skills of the person whether they will do their task efficiently and effectively.
‘Chocolate Presence’ managers uses the written as well as interview process for selecting people
(Cascio, 2015.).
STRENGTH WEAKNESSES
 Such live interaction helps Chocolate
Presence’ managers to measure the
candidates is reliable for the job or not.
 Collaborative hiring is there which is
beneficial for the organisation.
 Low turnover occurs when the
appropriate selection is done as
managers of ‘Chocolate Presence’ is
well known that applicant is prone to
the less committed or more to staying
 Staff members may not be loyal
towards the organisation.
 Selection process is time taken process
as it is bad for the mangers that their
effective time is consumed not
effectively when the appropriate
candidates are not selected.
 Appropriate arrangements leads to high
cost for the company.

in an organisation .
Improvement in selection process
Company should use systematic interview process, where background checking is must.It
will help in improving selection process.
TASK 2
Person specification
Job Receptionist
Reporting authority Administration head
Responsibilities Handling calls
Managing data and invoice
Handling customer complains
Qualification MBA
Graduation in any stream
Experience Minimum 3 year

CV
Jason Roy
London
[e-mail]
587898
Career objective
To work in most the leading firm where I can gain advance knowledge about HR
Qualification
Bachelor's in computer application
Work experience
worked 5 year in Asda
Jonny Bairstow
Bristol
[e-mail]
7845879
Qualification
Graduate in arts
MBA
Work experience
3 years working experience in Waitrose limited.
Job offer letter
Mr. Jason Roy
London,
Dear Roy,

We are pleased to inform you that you have been selected in the firm. We are hopping best
work from your side. As discussed your salary package would be 450000 annually and you will
get additional medical cover and travel facilities from company’s side.
Thank you
Signature
Advantage and disadvantage of advertising method
Company is sing notice board system to advertise the vacant post. Advantage of this
technique is that it is cost effective but limitation of this method is that through this platform firm
cannot reach to mass audience.
Improvement in advertisement method
Firm should use website method to advertise its vacant post, it would be cost effective and
easy method to reach to mass audience.
TASK 3
A, B,C) HRM practices and their benefits for Employee and Organisation
Basis Employee Organisation
Learning, development and
training
Aspire program is the popular
graduate training program of
Microsoft. Intern program is
another program of Microsoft
Employees get benefit by
getting proper training and
learning, as they get more
promotional opportunity in the
firm and in their career as well.
It develops their skills and
capabilities which force big
companies to give them great
pay for their talent.
Learning and training
development is beneficial for
the employee. Learning help to
By this way company can
improve knowledge of workers
and can make them able to
work better and be more
productive. Hence this thing
supports firm in minimising
errors and improving
production capability. Aspire
and intern programs help in
getting most talented person in
the firm.
Learning and development

understand the policy of the
company and tanning help the
employee to improve the work
skills and improve the work
and help them to archive the
goals for the organization.
Learning help to create a
positive environment for the
organization which help in the
employee development. Form
the learning and development
they know their strength and
weakness and then help of the
training they improve the
weakness which help them to
work with more
efficiency(Banfield, Kay and
Royles, 2018. ).
help the Organizational to
Retain the employee.
Microsoft provide training for
the employee's which help
them to improve work for the
employee that help Microsoft
to gain more profit. Training
and development help the
Microsoft to gain the trust of
their employee and employee
become loyal for the company.
Training also help the
company to improve the work
efficiency of the employee
which help them to gain more
profit.
Flexible working options
Remote working is the major
flexible arrangement of
Microsoft
It encourages workers and
helps them in balancing their
professional life with their
personal lie. They can give
time to family and can spend
quality time with them.
Flexible work hours help the
employee to maintain the
cooperate life and the personal
life. Microsoft provide flexible
working option for the
employee which help them to
work hours accordingly to own
It enhances retention of
workers and make them
positive towards the brand
hence operational cost of the
firm get minimised.
Flexible work option help to
increased by the employees
and morale of employees is
being increased by offering
flexibility of working.
Microsoft provide flexible
working for the employee.

choice. Flexible working hours
also provide work from home
which mean employee take
work home and them done it
by according their time it hep
them to maintain their life own
way. It gives less stress of the
work and improve the working
efficiency of the employee.
Work from home help the
company to save the cost and
also recruit the many
employees. It helps them to
improve the work of employee
and also from the flexible
working hour's employee take
fewer leaves which help them
to gain more profit(Berman
And et.al, 2019. ).
Employee performance
management
Employee performance
management help and
monitoring help to monitor the
performance and the efficiency
of the employee. It helps to
improve the performance of the
employee. It creates a good
relation between the employee
and the employees which is
good for the employee's.
Monitoring helps the
employees to understand the
working capacity and
efficiency and them they
improve it for
company(Bratton, J. and Gold,
J., 2017. ).
Performance and monitoring
help the organization to
monitor the work efficiency
and strength of the employee.
Microsoft monitor the
employee's strength and
weakness of the employees
and then provide the training
for that. This will help the
company to improve the work
of the employee and increase
the productivity. Performance
magnet and monitoring help to
understand the working
potential of the employee
which help them to giving
work on the employee
accordingly to there potential.
Rewards management Rewards management
motivates the employee for the
Rewards management help the
company in improving

work. When any employee
done his work with the all
effect and good potential then
company gives him some
rewards. It motivates the
employee for the work and
gives the satisfaction about the
work. Microsoft gives the
rewards for their employee
which increase he work motive
of the employee.
employee’s performance and
which increase the
productivity. Rewards
management help Microsoft to
retain the employee and
improve thee performance of
the employee's which help
them to increase the
productivity of the company
and employee becomes loyal
for the company(Brewster and
et.al, 2016. ).
HRM practices benefits for organisation
 Learning, development and training: It plays the major role in the rising organization
profit and productivity. Microsoft pays attention on organising training and the
development programs for employees which help them to work on effectually. With the
proper training employee work with less mistake and also work fast it will increase the
profit of the Microsoft and productivity. Training helps in reducing the cost of production
and less consumption of time which helps Microsoft to make more profits. Training help
to find the weakness of the employees and work on this to improve that. It decrease the
cost of the production(Brewster, Mayrhofer and Farndale, 2018.). Training help the
employee to understand the weakness and strong point and then they improve the there
point and work more effectively with good outcome which is helpful in improving profit
and production ability of business. As Microsoft has Aspire program in which it gives
training to graduate to develop their professional skill. This helps company in getting
skilled people and retaining them in business for longer duration. People feel happy to get
such learning which enhances their working ability that is good point for Microsoft
because it can gain competitive advantage.
 Flexible working hours: It provides work according to employees time which help the
to recruiting more employee for the work at the free time which help to increasing the

productivity and also the profit of the company. Microsoft provide the flexible work
hours for the employees which shoes the caring nature for the company employees This
concept leads to keep employees motivated as this concept allow them to work according
to there suitable time and it increases the regularity of the employee. It helps the company
to increase the productivity and profit. Flexible working hours help to maintain the
persona life and office life own which help them to take less stress and work with more
focus which help the organization to improve the profit(Cascio, 2015.). Remote working
arrangement motivate people and retain them in business for longer duration. This is
beneficial for company as it can raise its production and can reduce operational cost as
well.
 Employee performance management:. Microsoft major the performance and
monitoring on employee which help them to understand the performance of the employee
and how to increase on that.. Monitoring help to find potential of the employee's which
supports in delegating work accordingly, People have ability to work then they will
perform it well as they know about their work more effectively. 360 approach is adopted
by Microsoft to motivate its workers this helps the firm in evaluating performance of
each person and promoting the most deserving person on higher post which raises
operational efficiency of company to great extent.
 Reward management: rewards management help to motivate the employee and help to
earn apart from the salary. Microsoft gives reward to the employee which help them to
retain the employee and motivate them to work hard which help the Microsoft to improve
the productivity and make good profit. Reward management help the company to retain
the employees and also improve the performance of the employee(Chelladurai, P. and
Kerwin, S., 2018. ). It will help to company to make profit and improve the productivity
with low cost. Reward management help the company to gives some extra work on
employee for the extra income apart from the salary from this employee makes some
extra income and Microsoft increase their productivity for the more profit. Microsoft
provides rewards, incentives, promotions to its workers. This encourages them and boost
their energy to work even more better. By this way people work hard and contribute well
in the firm’s success. It raises sales and profitability of company to great extent.

TASK 4
Employee relations and its significance to company
Employee relationship is a process of supporting as well as building the trust of the
organisation so that they can support each other in bad and critical situations. If the employees is
getting the friendly environment and also the support from the seniors within the company than
the person feels the comfortable and develop a healthy relationship. Also, they involve them in
their important decisions. Every company aims is to get the loyal and most talented employee
(Chelladurai and Kerwin, 2018). Within the employees and also gains the trust as well.
Productivity Raised
Relationship among employees supports company in making employees loyal. as they are
happy and feeling comfortable .Microsoft always assures the new employees get healthy
environment in the firm. As employees are happy they do more efforts while performing the
operations. It improves the productivity and company is also getting more skilled employees,
healthy relations aids in reducing mistakes and improves qualities of the person (DeCenzo
Robbins and Verhulst, 2016).
Loyal worker’s retention- it also plays a crucial role in the employee relationship.. it influences
decisions of recruitment of the mangers of the Microsoft, in addition loyal workers ensure
maintaining confidentiality which gives the benefits to the company.
Minimise conflicts- employee relationship develops the understanding between the mangers and
the employees through this the people of the organisation coordinating with each other and
maintains the relationship with each other .this reduces the conflicts between them .the mangers
of the Microsoft company helps to avoid the conflicting situation within an organisation and
employees perform their roles and responsibilities with more effectively(Jabbour and de Sousa
Jabbour, 2016). here mangers of Microsoft gets more time for the training sessions of the
employees and also plan the different programs for their confidence build and development
sessions. Here in the absence of the managers most of the time gone in resolving the problem and
conflicts and also diver the mind of the employees as well.
Clear and easy delegation-healthy relationship of the Microsoft company's mangers supports
in enhancing the clarity as well as responsibility. in addition to this manger becomes able to
assign the different tasks to the employees in an easy way by keep in mind the strength and

weakness of the people .healthy relationship is benefit for determining and recognising the strong
as well as weakness of the higher authorities of the Microsoft company which can assign them
tasks and responsibilities easily. it also boots the energy of the employees and they perform the
operations and duties very well .clarity also avoids the confused situations as employs have clear
information about their roles and responsibilities(Morgeson, Brannick and Levine, 2019).
Employment legislation
Human resource management of the organization are insured that employment and safety
laws are applied by the organization. That kind of law helps the employee to make safe and
secure at the workplace. There are various laws which are impact on HRM (United Kingdom:
Employment & Labour Law 2019, 2019).
Health and Safety Act 1974: This Act insures that organization were protected there employees
from the accidental activities and create a safe environment for the employee(DeCenzo Robbins
and Verhulst, 2016. ). This Act help the employees to protect on the work place and ensure that
the workplace follow the all safety equipment. HR Department of Microsoft follow this Act and
provide the health insurance to the employee and also use all basic safety feature like smoke
detector, fire extinguisher, CCTV camera etc. company also provide training session to the
employee which help them to minimize the risk of the accidental. This law helps to make safe
and secure workplace for the employees. (Jabbour and de Sousa Jabbour, 2016. ).
Disability Discrimination Act, 1995: in this Act Company has to Providing employees with
disability protection under the act. The Act helped out in banning the employees in wiping out
the discrimination faced by the job seekers with disability. HRM of Microsoft have to consider
this factor as it can have an influence over the company's status and reputation. The firm should
provide them with benefits like transport, healthcare, accommodation etc. this Act help them to
provide the special benefits for the employee which are under the Disability.
Family Medical Leave Act, 1995: according to this Act company will ensure that if any
Employee who have complete done year of working for the organisation then the employee have
right to take leave during the working period if they got a family emergency. The leave could be
planned, casual, maternity leave or sick leaves. This will help employees in making work-life
balance, which will help in increasing the productivity of the employees otherwise this would
create frustration among the employees. Microsoft also provide Family medical leave to the

employee which help the employee to maintain their regular life(Morgeson, Brannick and
Levine, 2019.).
CONCLUSION
Above study can be summarized as planning, organizing, directing are the major HRM
functions. HR of the firm hire people by taking support of effective recruitment practices and
also give them training so that employees can understand their job role and can perform it well in
the business. Motivation plays significant role in the company, if people are motivated then they
will like to work in organisation and they support management in every complex situation. Entity
also has to ensure meeting their needs so that employees perform well and enterprise can gain
competitive advantage. Effective selection and recruitment procedure is helpful in recruiting the
best candidates. Employee engagement supports in employee retention staff.

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