HRMT20024 Assessment 2: Managing Human Resources in Healthcare

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Central Queensland University, Australia
Term –
HRMT20024 Assessment 2
Unit Coordinator:
Lecturer:
Assessment: MANAGING HUMAN RESOURCES
Prepared by:
Student name:
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Article 1 (Evolution of HRM)
Reference of the article
Takeuchi, Norihiko, & Takeuchi, Tomokazu. (2013). Committed to the organisation or the
job? Effects of perceived HRM practices on employees' behavioural outcomes in the
Japanese healthcare industry. The International Journal of Human Resource
Management, 24(11), 2089-2106.
Objective and research question
The primary objective of the study is to analyse the changes in the performance of the
employees due to HRM practices. The research likewise aims to evaluate the changes in the
employment retention rate, job quality improvement and turnover ratio of the healthcare
industry due to changes in the HRM policies of the organisation.
Research question
 How HRM practices influence the behaviour of subordinates
 How the turnover ratio is affected by the human resource department?
Method
The researchers have tried to make use of the Questionnaire survey method. The data is
collected from the private healthcare cooperation of Japan. The researchers will try to collect
data from the employees of the organisation. A single industry, i.e., the healthcare industry is
chosen by the researchers to avoid the factor of biases from their research.
Findings and discussion
The authors of the study are trying to examine the impact of HRM practices on the sales and
the job quality of the organisation. This will help in scrutinising the best possible technique
that can be used in health care sectors to enhance sales and productivity of the organisations.
With the help of this study, the researchers will likewise try to evaluate changes in the
behaviour of the employees under different HRM practices. With the help of this study, it is
analysed that the behaviour of the employee does get affected by the changes in the human
resource practices Takeuchi et. al., (2013). It is essential for HR managers to undertake

policies that will help in motivating the subordinates and enhancing their skills and
capabilities. With the help of this article, it is also evaluated that the perceptions of the
employees are essential for the development of the organisation. The managers should try to
listen to the requirements of their subordinates before undertaking any plan or policy. This
will help in the development of the organisation. Effective support of employees is essential
for the growth of the organisation. Without the support of the subordinates, the managers will
not be able to fulfil the demands of the consumers and will not be able to grow their business
effectively. Aside to this the article likewise talks about the quality of work. The managers
should try to enhance the quality of the employees by motivating and inspiring them.
Conclusion
With the help of this article different concepts regarding the diversified practices of HR
managers are conjectured. With the help of this article, it can be determined that the
managers should try to make use of such policies that can help in enhancing the skills of the
employees and likewise improve their quality of work.
How this article will contribute to my Essay 3
The study helps in extracting the ideas related to the diversified practices of HR management.
With the help of this study, it can be scrutinised that it is extremely essential for HR
management to determine the perspective of employees before framing any policy for the
growth of the organisation.

Article 2 (challenges in a global environment)
Reference of the article
Srinivasan, V., & Chandwani, R. (2014). HRM innovations in rapid growth contexts: The
healthcare sector in India. The International Journal of Human Resource
Management, 25(10), 1-21.
Objective and research question
The key objective of the researchers is to analyse the impact of growth on the practices of HR
managers. With the help of this article, the researcher will try to analyse whether the firm
experiencing growth has to deal with more challenges in comparison to the firm which are
not experiencing the growth much often.
Research questions
 Analyse current trends in the healthcare sector.
 How growth impacts the potential and productivity of an organisation.
 Is growth responsible for the emerging challenges faced by HR department?
Method
The researchers have tried to collect data with the help of conducting personal interviews.
Aside to this, the process of coding was likewise undertaken by the researchers to determine
the effective result of the research. To enhance the reliability of the research, the researchers
have tried to analyse the summary of the key findings of the interviews.
Findings and discussion
The research paper has helped in examining several challenges associated with HRM
practices in this global area. With the help of this research, it is ascertained that with the
growth of the firm the risk and responsibilities also increases. With the help of this research,
several associated risks are identified such as high attrition, limited talent, issues related to
the sales of the firm, increasing demands of the employees as well as the consumers and so
forth. With the development of the organisation, the functions of duties of the firm also
increase. The HR department has to put in more effort in time to recruit new talent for

handling the workload of their organisation. For the process of recruitment, the HR manager
has to undertake a strategic planning and decision-making process. This enhances challenges
and risks for the organisation. The HR manager has to work with more efforts and dedication
to maintain the growth of the organisation. Aside to this with growth the problem related to
the employees also increases. They have to handle heavy work pressure in the organisation
and had to put more efforts in the firm. The study likewise helps in analysing that one of the
major issues that the growing organisation has to face is related to the scarcity of talented
employees. For handling the work, the organisation need more employees having sound skills
and capabilities. Lack of effective workforce can enhance chances of risk for the organisation
Srinivasan & Chandwani, (2014).
Conclusion
The research paper helps in concluding that with growth the challenges associated with the
firm also increases. Hence it is essential for the firm to undertake and forecast effective
policies to fight these uncertainties. The research likewise helps in conjecturing several risk
factors associated with the growth of the organisation. These are a scarcity of staff, heavy
work pressure and so forth.
How this article will contribute to my Essay 3.
The article helps in identifying the challenging factors associated with the growth of the
organisation. With the study of the article, different plans and strategies can be formulated
that can help in reducing the impact of these challenges on the growth of the organisation.

Article 3 (Industrial relationship)
Reference of the article
Sgrò, S. (2014). Health workforce policy and industrial relations in Australia: Ministerial
insights into challenges and opportunities for reform. Australian Health Review,38(4), 471-
475.DOI:10.1071/AH14027
Objective and research question
The primary concern of the article is to examine the Industrial relationship in Australia and
understanding the policy of the health care industry. With the help of this research, the
writers will try to evaluate the key issues that are impacting the growth of the healthcare
industry in Australia.
Research questions
 Analyse the conditions of the healthcare industry of Australia
 How the industrial relationship affects the workforce of the healthcare industry in
Australia?
Method
The researchers will try to conduct semi-structured interviews. The interviews are conducted
only among the major stakeholders of the healthcare industry. These major stakeholders are
named as Lindsay Tanner, Daniel Andrews and Jim McGinty. All three of these are major
personalities and hold the authority of fiancé minster, Victorian minister of healthcare
department and minister of the health care industry
Findings and discussion
With the help of this study, the researchers have tried to examine the impact of economic,
political and cultural policy on the working of healthcare organisations of Australia. The
research is completely based on the information provided by the key stakeholders that are
Lindsay Tanner, Daniel Andrews and Jim McGinty. All three of these personalities are the
major authority of healthcare department in Australia and are well-known for their work. The
research is completely based on their ideas and thoughts regarding industrial relationship and

key issues faced by human resource managers of healthcare industry Sgrò, (2014). As per the
thoughts of Lindsay Tanner, it is reflected that media plays an important role in circulating
the information among the public and the government. Media tends to communicate the
major issues associated with the organisation to the public and the government. The
government has to answer to such issues to satisfy the morals of the general public.
According to Lindsay, there is no need for changing the policies as the issues are not chronic
but acute. But Daniel Andrews commented on the increasing cost and its impact on the
healthcare industry. As per his thinking, the cost must be controlled, and it will help in
enhancing the productivity and proficiency of the organisations.
Conclusion
With the help of this article, several contextual policies regarding industrial relationship are
discussed. With the help of these different issues associated with the health sector are
identified, and methods to overcome them are conjectured. The article likewise helps in
examining the ideas of different authorities known in the sector of Healthcare and
development.
How this article will contribute to my Essay 3.
With the help of the information provided in this article, several policies can be framed that
can promote development in the healthcare sector. Aside to this, the article can likewise help
in providing a solution to the major issues and challenges taking place in the organisation.

Article 4 (Context of HRM)
Reference of the article
Vermeeren, B., Steijn, B., Tummers, L., Lankhaar, M., Poerstamper, R., & Van Beek, S.
(2014). HRM and its effect on employee, organisational and financial outcomes in health care
organisations. Human Resources for Health, 12(1), 35.
Objective and research question
The research is conducted to analyse the impact of HRM practices in three areas which are
financial position of the organisation, operations of the organisation and the employees of the
organisation. The researchers are trying to examine the practices of HRM in every context of
the organisation.
Research questions
 Do HRM practices impact the financial position of the organisation?
 Why is HR department considered important for the growth and development of the
organisation?
Method
The data which is utilised by the researchers is based on 'ActiZ Benchmark in Healthcare'.
The benchmark study was conducted in the health care sector based in Dutch. The data is
collected in the form of questioners from about 162 organisations. Aside to this the clients of
the organisation were surveyed with the help of Client Quality Index. Aside to this, the
annual reports of the company were also scrutinised to evaluate the financial position of the
company.
Findings and discussion
With the examination of this research, it is evaluated that HRM practices are linked to all the
major operations of the organisation. They have a direct or indirect connection with financial
growth, employees and functional operations of the organisation. With the help of HRM
practices, managers can enhance their financial position. By scrutinising the annual reports of
the firm, the researchers were able to conclude that sound HRM practices can help in the

financial growth of the organisation. With the help of effective planning and decision-making
policy, the managers can plan their inward and outward expenses. This can help the managers
in effectively maintaining their reserves. Aside to this the HRM practices likewise have an
impact on the function of the employees of the organisation. If the HR team of the
organisation frame effective policies it directly impacts the performance of the employees.
HR managers have a huge role in developing the skills and capabilities of the employees of
the organisation. The study likewise highlights the impact of HR management on the client's
behaviour towards the organisation. HRM practices are impacts the sales and goodwill of the
organisation. Both of these factors affect the behaviour of the clients of the firm. Thus HRM
practices are also linked with the behaviour of consumers towards the organisation. With the
help of the result of the article the researchers can highlight the importance of HRM practices
in the growth of the organisation and in shaping the attitude of the employees towards the
organisation Vermeeren et. al., (2014).
Conclusion
With the study of the research, the importance of the HR department in the health care sector
is conjectured. Additionally, the researchers were likewise able to conjecture that the HR
department affects all the major departments of an organisation. They have a major role in the
development of the organisation and are responsible for the changing behaviour of the
employees.
How this article will contribute to my Essay 3.
With the help of this article different context of HRM practices are highlighted. The
researchers can state that HRM practices are directly or indirectly connected with the major
functions of the organisation. Hence sound HRM practices can help in promoting the growth
of the firm.

Article 5 (HR planning)
Reference of the article
Yalçindag, S., Cappanera, P., Scutellà, M., Sahin, E., &Matta, A. (2016).Pattern-based
decompositions for human resource planning in home health care services. Computers &
Operations Research, 73, 12.
Objective and research question
The primary objective of the research is to examine the effective ideas and plans that can help
the healthcare sector in reducing the cost of their functions. With the help of this study, the
researchers aim to examine the impact of effective HR planning on the development of the
organisation.
Research Question
 How is HR planning proved useful in improving the goodwill of the healthcare
industry?
 Examine the significant features of pattern-based decompositions in HRM planning
Method
The research paper is based on pattern-based research. The researchers have tried to make use
of the most flexible methods of research so that the most effective result can be conjectured.
Aside to this the researchers likewise tried to research by using rigid and intermediate
patterns. Researching with the help of different methods will help in reaching the best
possible conclusion.
Findings and discussion
The researchers have tried to analyse the practical problem of HRM practices numerically.
The researchers have tried to make use of the latest technique named as HRPHHC, this
method help in conjecturing the most effective result of the research in a short time interval.
As per the content of the article, it is evaluated that HR planning practices try to examine
both the present conditions of the organisation as well as future events. With the help of this

information of both the time intervals the HR managers can make optimum utilisation of both
financial and human resources of the organisation. With the help of effective planning and
strategising process the organisation can fulfil its objectives. The strategic planning process
will help in the organisation in managing its resources most appropriately. HR managers can
also make use of this process in the recruiting process of the organisation. With the help of
this article the authors were able to prove that future requirements of the organisation can be
fulfilled by effective HRM practices and planning Yalçindag et. al., (2016). Aside to this the
articles likewise highlight the four major components of the planning process. These are
planning regarding HR supply, demand and forecast, financial and human resources and other
requirements of the HR managers. Aside to this, the researchers have successfully shown the
impact of pattern-based decomposition on the critical planning of the HR managers. This will
help in enhancing the efficiency of the decision-making process.
Conclusion
The respective research paper helps in conjecturing diversified aspects of Hr planning on the
basis if pattern based decomposition process. With the help of this article, the significant
features of HR planning and controlling process are highlighted. With the help of this article
importance of scheduling, routing and flexible planning are conjectured.
How this article will contribute to my Essay 3.
With the help of this article, different methods and aspects of HR planning can be evaluated.
This article will help in examining different patterns of HR planning and making use of the
most effective one to enhance accuracy and reliability.