HRMT20024: Managing Human Resources-Analysis of HRM in Healthcare

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HRMT20024- Managing Human Resources
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Article 1: Human Resource Management in Health Care and Elderly Care: Current
Challenges and Toward a Research Agenda
Full reference of the article: Cooke, Fang Lee, and Timothy Bartram. "Guest
Editors’ Introduction: Human Resource Management in Health Care and Elderly
Care: Current Challenges and Toward a Research Agenda." Human Resource
Management 54.5 (2015): 711-35. Web
Objective
The purpose of this article is to observe the changes in the outlook of the healthcare and
elderly health care system, to study the key challenges that are faced by the Human
Resource Management area. Thereare various number of countries which are facing
serious challenges in the field of Human Resource Management related to the health care
industry; such as, elderly care, disability care, etc. The Objective of the article is studying
the evaluation of HRM in the care sector. The field of HRM has loads to achieve by
implementing an integrative, multilayered, and multilateral method.
Method
An informative and sophisticated methodological research is done in order to collect
information for the suggested article. There have been interviews conducted with the
staff working at different levels of health care centres. The method of mixed study of
seven NHS trusts has been done in order to study challenges and conflicts faced by
Human Resource Management.
Findings and discussion
It is been found through the research that the changes in social policies and political
agenda have majorly affected the procedure by which health care is managed and
delivered. The New Public Management (NPM) and other management dynamisms
adopted from the private sector are impacting the methods by which health care
employees are required to work. There is a hierarchical division of labours who have
their independent identities but are bound by the external regulatory as there is major
political impact on the health care sector and this affects the internal organizational
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performance goals. The HRM needs cross-disciplinary research in order to break down
the barriers between professional groups. Further, the HRM of the health care sector must
adopt multidisciplinary approaches for the development of the management teams. The
Industrial Unions and medical colleges play a vital role forthe enhancement of HRM and
smoothing better management learning, but these functions must be multilateral. Though
there is complexity in understanding that how line management administration is
connected with the considerations taken to improve the quality of care and safety of
patients; but there have been visible improvements in understanding the significance of
line management in functional HRM. To remove the difficulties and facilitate the
research comparative and cross-cultural study designs may be taken into consideration.
In the procedure of understanding how HRM affects the quality of care, there is a need
for both qualitative and quantitative research designs. This may include multilevel
research design which helps in differentiating between employee groups; another such
design is experimental research designs and longitudinal designs.
Conclusion
From the findings, it has been concluded that human resource management is a bunch of
activities carried out In order to motivate the employees so that they can perform their
job in a good manner and continuously strive to achieve the objectives of an organisation.
Human resource management is essential to boost and encourage employees working in
an organisation.
Contribution to the Essay
This article contributed to my knowledge about the evolution of human resource
management. One of the major functions of management is Human Resources. It helped
me in understanding how in line management and quality of care are interlinked.
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Article 2: Training Hospital Managers for Strategic Planning and Management: A Prospective
Study
Terzic-Supic, Zorica, VesnaBjegovic-Mikanovic, DejanaVukovic, Milena Santric-
Milicevic, JelenaMarinkovic, Vladimir Vasic, and Ulrich Laaser. "Training Hospital
Managers for Strategic Planning and Management: A Prospective Study." BMC Medical
Education 15.1 (2015): 25. Web.
Objective
Learning and training are the never-ending process in an organization for the evaluation of
employees and career development. These are essential tools for improving management
skills and to learn skills. External factors like public expectations, change in government
policies and internal factors within the health care system like new technologies, health
market, and demand place compulsion on the management to undergo strategic
management scheme. The objective of the article is to determine how training for hospital
management team is an important part of learning.
Method
For acquiring the objective of the research the study has been conducted at the Centre
School of Public Health and Management, Faculty of Medicine, University of Belgrade.
For the study twenty management teams from forty health care centres have taken part. The
total number of managers took part were 107. The groups were comprised of physicians,
lawyers, economists, nurses, and engineers. The training period of six months, this
included four sessions comprising of 48 hours of modules addressing specific tools.
Findings and discussion
The objective of the research was determining the importance of training for hospital
managers and examining the learning outcomes. The study helped in analysing how the
hospital management adopts the management principles. In the process of learning scheme;
external factors, strategic positioning, and the standards of care were forecasters of learning
consequences. As a result of the program, the teams were able to identify the external
factors impacting the health care sector. The teams were capable of describing market
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dynamics and came up with better strategies and plans for the hospitals. Quality and care of
the employee and customers is the most important factor and the ultimate mission of the
hospitals. After the training, the teams were able to define the employees’ and customers’
perspective for the need for improvement of quality and care. As a result of the training, the
teams understood the elements of strategic planning. The research resulted in a better
understanding of applying strategic planning tools effectively. Even though there was a
positive impact on the teams the limitation of the study was the lack of control group and
many of the health care organisations faced difficulty in implementing the strategic
planning tools. But the training helped the health care centres to have a positive impact on
the local communities. The positive impact of the results of training justified the
investments required for the ongoing training in other nations in the area of the health care
sector. The training helped in maximizing the knowledge transfer at the workplace and
resulted in better understanding of implanting of strategic planning tools.
Conclusion
The study helped in learning the effectiveness of strategic planning management in the
health care sector. It is learned that how priming for strategic planning helped the
management in learning quick making of decisions by the management teams of the health
care centre and challenges faced by them. The training of the team resulted in the
justification of investment in future training programmes.
Contribution to the Essay
The article helped me in learning how strategic planning helps the management in decision
making and understanding the market dynamics. It helped me gain knowledge about how
strategic planning tools are applied. I’ve also learned that challenges faced by the
management team in the application of strategic planning tools and what are the solutions
to resolve the issue.
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Article 3: Resources for Work‐related Well‐being: A Qualitative Study about Healthcare
Employees’ Experiences of Relationships at Work
SchönPersson, Sophie, Petra Nilsson Lindström, PärPettersson, Marie Nilsson, and Kerstin
Blomqvist. "Resources for Work‐related Well‐being: A Qualitative Study about Healthcare
Employees’ Experiences of Relationships at Work." Journal of Clinical Nursing 27.23-24
(2018): 4302-310. Web.
Objective
Despite of heavy workload in the health care industry, the employees maintain the social
relationships with their clients and also take care of their wellbeing. The objective of the
article is to examine the experiences of the employees of the health care sector regarding
their relationship with the clients and their colleagues. The questionnaire included the
questions regarding how and when the relationships enrich and what perquisites are
required for the occurrence of such relationship?
Method
The method adopted for conducting the research was qualitative and exploratory. Twenty-
three employees of municipal health care were part of the qualitative interview. The
analytical used for the analysis of the data is “Thematic analysis”. The method adopted was
qualitative therefore there was open-ended interview for a better and clear understanding of
experiences of the employees.
Findings and discussion
The outcomes of the research show that getting personal with the clients and amity among
the working group are the ways of improving relationships at the workplace. The sense of
belongingness worked as a resource for enhancing the relationship between the employees
and the clients. When the employees of an organization understand how important their
work is for others and feel enthusiastic and feel proud of what they are doing, they get
encouraged about their work and feel motivated. In many of the health care centers, there
are patients who are in need of long time care, this period of longtime care builds a close
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relationship between the employees and the care recipients. The relationship building
among them is a reason for providing good care to the clients but also works as a resource
for the welfare of the employees. The factor which helps to builda relationship with their
colleagues is the amity between them. It occurs when there is an understanding of mutual
responsibility among them while working as a team. When the employees feel personally
acknowledged and are important for the team, and also acknowledge the other members of
the team, they get encouraged and motivated towards the work. At a health care center or
any other organisation it is important to have a close relationship with the clients and
people at work. And from the promotional and social perspective, it is important to build
such a relationship. By this research, it is understood that maintaining a close relationship
at work brings joy among the employees. These findings do not work in general as the
method used for the study is qualitative.
Conclusion
In the research, it has been analysed that the work relations has major significance in
promoting health. When there are efforts from the employees for maintaining work
relationships and care for human needs of other people are met, it results in motivation and
commitment among the workers. The results of the study indicated the effective promotion
of the well-being of the people in need of care.
Contribution to the Essay
The article helped me in understanding the importance of maintaining relationships at work
with my colleagues and peers. It helped with a better understanding of the effectiveness of
relationships at work and how it helps in improving the quality of care delivered and how it
affects the work environment.
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Article 4: Improving the Managerial Performance in Health Care Systems
Christopher, and Ivascu. "Improving the Managerial Performance in Health Care
Systems." Procedia Economics and Finance 39 (2016): 777-84. Web.
Objective
The aim of the research is to identify the issues affecting the performance of the
employees of the health care sector and also providing factors and strategies being
utilized for improving the issue. The purpose of the research is to generate information
the determinants affecting the performance of the employees of the health care centers
and to evaluate the effectiveness of the policies used to enhance the performance of the
health care management. Further, the findings can help the international health care
organizations may convert the findings of the research into accomplishments in
enhancing the health care system altogether.
Method
An informative study has been done in order to conduct research related to this article.
Detailed inspection and observation were done to examine the efficiency of the
performance of the managerial performance at “St, Lukes’s” hospital of chronic diseases.
A SWOT analysis of the institute was done to determine the irregularities which are
needed to be corrected.
Findings and discussions
The challenges faced by the health care system of Romania are the decreased number of
patients discharged and there were a limited number of beds and the cost of maintenance
is high. Another faced by the health care sector is that the qualities of care services are
not according to the standards. The medical facilities provided are insufficient and the
available numbers of workers are less than the number of workers required. The study
shows that improvements can be done by the implementation of the guidelines provided
by the ministry of health. The strong points discovered by the SWOT analysis are that
there is the availability of resources to purchase the medical equipment. There might be
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an improvement in the skills of the workers by conducting several training programs for
them. The training programs shall help employees with continuing medical education.
The workers of health care center share an excellent relationship with colleagues and care
recipients. The weak points identified are that the staffs are insufficient and for the
purchase of the advanced medical equipment can be purchased only after the approval of
the General Council of Bucharest. Another limitation recognized is that the staff is
indiscipline, little level of ethics and lacks motivation. The number of staff is insufficient
which result in a decrement of quality of care. The opportunities available with the
hospital are that the collaboration and partnership with the international health
organisations will help in improving the quality of care. The management should
consider controlling funds and work for international expansion.
Conclusion
A medical sector contributes to improving quality of life. The growth in the sector is
possible is there is cutting of cost. In order to improve the performance and efficiency of
services of the hospital, the hospital must follow the protocols suggested by the
international organisations of health ameliorating the standards of health care.
Considering the conditions of the health care system in Romania, appropriate funding
may help in bringing efficiency to the system.
Contribution to the Essay
The study of this article helped in understanding the factors affecting the efficiency of the
performance of the employees of the hospital. It is also helped me in understanding how
collaborations and partnership with international organisations of health facilities in
international expansion. Through this study, I have learned how investments and funding
are done in order to ameliorate the quality of care provided to the care recipients.
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Article 5: The linkage between work-related factors, employee satisfaction, and
organizational commitment: insights from public health professionals.
Mafini, C., &Dlodlo, N. (2014). The linkage between work-related factors, employee
satisfaction, and organizational commitment: Insights from public health professionals.
South African Journal of Human Resource Management, 12(1), E1-e12.
Objective
The purpose of the article is to determine the challenges faced by the employees in the
health care industry regarding job design. The objective of the research is to discover the
link between the factors involved relating to the work, the satisfaction of the employees
with their jobs and commitment of the organization. It also focuses on the job security of
the employees by providing them job satisfaction and understanding their needs. The
article includes considering these factors and testing and determining the challenges and
problems faced by the employees relating to the job.
Method
The researcher in the article has adopted the questionnaire approach to conducting the
research. It took a survey of approximately 287 professionals. The data gathered is
evaluated by using exploratory factor analysis, regression analysis, descriptive statistics,
and Pearson’s correlation analysis. The research method used was a quantitative method
to collect appropriate and authentic data. Adopting a methodology is essential to gather
data and information.
Findings and discussions
The article reveals that job security and the environment are the two important factors
which result in the satisfaction of the employees with their job. The article finds out that
the managers of the health care institutions or organizations should improve their
commitment level so as to prevent the job-related challenges that employees face in the
organization. The questionnaire conducted by the researcher in the research helps in
gathering the results and outcomes of the research about the challenges faced by the
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employees relating to their work design. From the research, it has been found that the
level of employee satisfaction and the level of commitment of the organization towards
the employees reveal to score the ranking as the highest mean in the overall scale. The
article provides that all the dimensions based on the work contribute to employee
satisfaction. The employee satisfaction and challenges faced by the employees are inter-
related to the environment in which the employee performs his job. For the success and
development and growth of the organization, it is essential to provide a high level of job
security and employee satisfaction. The employees should be given proper training by the
human resource management relating to the challenges employees faces while
performing their job role. The article provides authentic findings and reliable data and
information.
Conclusion
The article concludes that the work-related factors, job security, organizational
commitment, employee satisfaction, etc. have the inter-relationship. The article provides
a conclusion that challenges faced by the employees of the organization should be
provided proper training to focus on their needs and retain the employees and talent in
the organization for a longer duration.
Contribution to the Essay
The article helped in understanding the importance of employee satisfaction and
challenges of the job design faced by the employees. The article aid in determining
increased job satisfaction and job security to the employees can result in a higher
retention ratio and influence employees to improve their efficiency and productivity in
order to gain higher appreciation and profits.
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