Contemporary HRM Issues in the Healthcare Industry

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Human Resource Management
Assessment Task 3
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Table of Contents
Introduction...........................................................................................................................................3
Key Challenges......................................................................................................................................4
Recommendation...................................................................................................................................9
Conclusion...........................................................................................................................................10
.........................................................................................................................................................10
References...........................................................................................................................................11
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Introduction
Human resource management is a systematic approach for the organization. It is a strategic
concept to the effective management of people into an organization so that they will help and
support to the organization business to gain better opportunities and utilize the competitive
chances for future success. It is designed to increase the employee activities, performance and
improved their services towards the employer’s strategic aims and objectives. HRM
department maintains the human resources and also find out the solutions its issues,
problems. Its basic functions are to hire the right people according to the organization needs
and wants. This essay concentrate on the five themes relates to the healthcare sector. HRM
helps to maintain the relationship between other healthcare industries of the same sector.
HRM of healthcare sector provides benefits to the public as well as staff members of the
organization. It is essential for the organization to develop the employee’s performance,
retain them and attract the new ones. HRM plays an important role and builds a systematic
form of work to face the challenges in healthcare organizations.
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Key Challenges
Human resource management calculates the depth knowledge of employee’s activities and
their performance towards the healthcare industrial sector. HRM upgrade and modified due to
the evolution in HRM. Strategic management helps to the HRM were as human resource
analysis the employee's activities and evaluate their growth. Contemporary human resources
issues not only create barriers in recruitment, development but also decrease the motivational
level of the workers. It also affects the employee’s activities as well as their working style.
Human resources are a systematic approach and give positive outcomes to the healthcare
sector.
In the healthcare industry, some tools help in keep all the records and maintain it according to
the employee’s performance; it is called the scorecard tool. Hence, these sectors suffer from
the challenges to attract the workforce and retain them. In the ancient period's healthcare
sector use unique and old techniques which give slow results and outcomes. At the current
time period, these sectors use advanced and new technologies for its investigation.
Some key challenges are the absence of a systematic approach towards design, lack of
economic planning; unstructured development programs decrease the growth of the
employees. It directly affects the human resource of the healthcare sector. Fake scorecards
which are making by the employees create big issues and affect the internal environment of
the organization. It also affects the productivity of the organization (Mahboobi et. al., 2017).
Social issues are lack of development opportunities towards workers and their duties,
government rules and regulations, different skills employees. All these challenges are faced
by the healthcare sector. It is a risky job for the organization to retain the existing employees
into their workplace. Absence of training for low skilled employees affect the growth and
performance and it also gives negative impacts towards the organization. Due to all these
problems suffered by the HRM internal staff as well as patients in the healthcare sector.
Human resource management is essential for organization, in this process it manages the
employees in a company which include hiring, training, motivating, and analysis their
performance. In healthcare, organization HRM plays an important role because they are
essential for making the context of Human Resource Management. It helps to hire new
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workers and trained them according to their position. Human resource managers of the
healthcare sector suffer from the challenges with current workforce, legislation, rules and
norms directly affect the workplace as well as technologies context. These issues regarding
the diverse workforce and create barriers to retain the existing workers as well as the interest
of the employees.
The next challenges faced by the healthcare sector are to demographical changes,
unstructured human resource management. Staff members face problems in age
discrimination, intergenerational conflicts and lack of balance within the work life. Due to
age discrimination; many workers in the healthcare organization; disappointed by their
inequality pay structure.
Due to these situations, it decreases the performance of the employees and also reduces the
productivity of the organization business. In that case, it’s hard for the healthcare sector to
retain the existing employees and attract new ones. Australian society is educated and better
skilled so they want to search those places for jobs that make equal pay salary as well as
remuneration and provide satisfaction (Abuosi, &Abor., 2015).
Due to salary inequality, gender discrimination decreases the employee’s interest and they
seek those places where their talent will appreciate. Lack of flexibility, shrinking of the ratio
of existing employees, work environment changes all the impacts of the problem.
Globalization increases the economic and cultural relationship between various countries, due
to limited countries the business is not growing. It affects employment and stops the worker's
growth.
Fluctuations in the global and domestic factors directly affect the healthcare sector business.
Restructure formation of the human resources create confusion and some employees do not
accept the changes easily. It creates some causes which are low mortality rates, minimizes the
fertility rates, and decreases the workforce involvement and participation nature. Changes in
the working hours and non-standard employment create problems for the existing workers as
well as patients. Lack of political approach within the human resource management of the
healthcare sector creates issues and problems. Globalization support in HRM towards
international orientation and due to lack of these issues it creates problems for the
organization growth and affects its business.
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Human resource management is essential for the healthcare sector and gives various benefits
to the organization. It also helps in industrial relations. This factor focuses on the work
together and does business with staff as well as patients. It also helps in build the relationship
towards theme whereas HRM knows the patient's needs and wants. After this step appoint the
team members according to the positions. Sometimes staff behaviour, management disturb
the patient’s mindset and it creates problems from them. It is required for the organization to
build strategic HRM into its plans and attract the workforce. It not only provides profits but
also gains the chances of future success (Nankervis, et. al., 2016).
The remarkable challenge that human resource management of the healthcare sector is
managing the connection between staff and its patients, there are various types of
requirements is existed towards its staff; and how they provide services to the patients. Other
issues are build relations with the employees, organizational policies and systems is a
challenging phase because it is not easy to guide the staff according to the organization
management.
Overload working shifts create pressure on the employee’s mindset. It decreases the chances
to build interest in human resources of the healthcare sector. In that situation, it is essential
for the organization to evaluate and analyse the work pressure, the stress level of the
employees. It helps to identify the employee’s intentions and also helps in retaining them.
Employees have their rights to demand towards the organizational changes. Bullying in the
workplace create issues among the employees, workers, staff members and nurses of the
healthcare sector. It not only affects the internal environment of the organization but also
affects the external environment. It creates barriers, conflicts and negativity between staff and
patients. Maintaining the employment relationship is complex situations to the strategic
human resources management (Sánchez, & Cobas., 2014).
These issues create problems and increase dissatisfaction among the workers. Due to these
conditions, it minimizes the productivity, image of the industry sector, and also decreases the
attraction of the workers. Healthcare sector continually tries to resolve the issues but still not
reach the appropriate solutions for the problems. Lack of legal liability and compliance
create barriers for the human resource management of the healthcare sector. Employees of
this sector trying to gain better opportunities but due to lack of satisfaction the motivation
level is decreased and their performance not provides the full potential into their field.
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HRM of the healthcare sector faces many issues to retain the employees and attract new ones.
Due to the absence of work design challenges in the global environment create hurdles for the
staff as well as patients within the organization. Organizational contemporary issues and
ethical issues are those which create problems for employment, compensation, remuneration,
industrial connection and health and safety of the employees.
It is required that reduce the workload and work pressure of the employees. In the current
time period, the stress level is increased and directly affects the worker's performance.
Unstructured work design not affects the performance, activities but also affect the skills and
talent of the employees.
HR functions play an important role in performance management in the healthcare sector.
Due to lack of skills and talented people organization will not grow and achieve success. In
that case, it is important to retain the talented workers, nurses within the staff. Many talented
and skilled people seek suitable positions according to their needs and want. Healthcare
sectors faced issues to retain the employees; Due to heavy pressure and ethical issues,
employees not capable to face the challenges while working in healthcare.
Working shifts problems, team coordination issues, not capable to do work in a flexible
environment decrease the performance of the employees. It not affects the hard skills of the
workers, nurses but also affects the soft skills of them. Every person has their own
competencies and abilities and due to this feature, they seek opportunities according to their
fields and talents. In that case, it is essential for the organization to identify the skilled and
talented people into their organization growth and success. Absence of virtual team
corporation, collaborative work style minimizes the productivity and decreases the worker's
interest (Weiszbrod, 2015).
Low morale, dis-satisfaction, practicality, inequality in the paid system and difference in
gender age create problems and issues towards skilled employees. They feel unsafe and
insecure in the working environment. It affects the whole human resources management of
the healthcare sector. Due to these situations, it not only creates problems but also builds
barriers for the business of the company. It also creates negative impacts on the patients and
decreases the chances of profits.
Unstructured job positions and job specifications create problems; minimize the effects of
health benefits. Employees and employers both is the base of the organization, due to the
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absence of talented people; the company cannot grow. Employees care is essential for the
HRM, without it; it’s hard for the healthcare sector to retain the existing employees. It also
affects to attract the new ones; the image of the healthcare will decrease.
Human resource planning does not only support the internal environment but also support the
external environment of the business. It is an ongoing process which provides benefits for the
long term. It relates to human resource plans and provides effective and efficient results in the
healthcare sector. It is also called working planning. In the role and functions of the HRM, it
provides support to increase the motivational level, maintenance of the human resources and
give training and development of employees.
The next issue which creates challenges to attract the workforce and retain them is due to
Human resource planning. Without human resources planning and functions, it’s not possible
to manage all the tasks, aims and objectives of the healthcare sector organizations.
Absence of HRM programs creates conflicts for the employees and employers. It also creates
issues for patients. Unclear and unplanned schedule create confusion for the workers of the
team members. They did not understand what the company demands for them and what they
will get to them. It raises the losses and declines the performance of the workers, staff
members and nurses (alçındağ, et. al., 2016).
It is required for the healthcare sector to analysis its human resources by the use of SWOT
and PEST analysis. Without these techniques, it is difficult for the managers of the company
to identify the strengths of their employees as well as the weakness of the organization. Lack
of evaluation methods; the company goes towards decline phase and get the losses.
People have their various abilities and they choose job sectors according to their talent and
skills which include physicians, therapists, caretakers, nurses, doctors and specialists. They
search for those job places where they get success and grow their abilities. In that case, it is
challenging situations for the healthcare sector to retain their existing workers and build
interest in the new ones.
Lack of diversity management, decrease the productivity of the healthcare industries and by
these situations, it will face the loss in future. Work-shifting creates stress level of the
employees and by this; the results are employees not give their potential efforts and
contribution towards the company growth and success. The outcomes give negative impacts,
chances of the failure will increase and the satisfaction level of the workers decline. They
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seek new opportunities and resign the existing company, in that case, it not only minimize the
image of the company but also decrease the company dignity.
Recommendation
Evolution for the healthcare sector helps in following the new ideas and information towards
human resource management. It requires making a balance between ancient technologies as
well as the present techniques and methods. It should be adopted by the healthcare sector to
follow the unique and creative plans and techniques to attract employees. By these
techniques, workers will learn fast and give their best outputs towards the company
(O’donnell, et. al., 2012).
Another recommendation for the healthcare sector is to HRM must assign the duties of the
workers according to their talent and skills. In that case, it will minimize the risk of bad
services and provide chances of success in the business. Equal pay system, remuneration and
compensation build the employees satisfaction. So it should be followed by the organization
(Pinzone, et. al., 2016).
It is essential for the healthcare sector to build effective and efficient organizational policies
so the workers will understand each and every norm of the company. It will help to the
workers to understand the information about company norms (Oladapo, 2014).
It must be followed by the company to make work design according to the needs and
demands of the organization aims and objectives. Designing work not only supports to the
workers but also help to the employees, employers and managers of the organization. It also
helps in operating the human resource in a global atmosphere. Use of strategic human
resource management helps to attract the workforce and retain the existing employees
(Longmore, & Ronnie, 2014).
Techniques of the HRM support the business so it should be adopted by the healthcare sector
industries. Use of advanced methods, SWOT and PEST analysis helps in identifying the
boundaries and capabilities of the healthcare sector business (Paulo, et. al., 2019).
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Conclusion
It is concluded from the previously presented essay that is different challenges and issues are
arising in healthcare industries for the purpose of attracting as well as retain employees.
Human resource management is a base of the organization business and helps in the
development of the ideas to achieve success in the future. In the essay, it is explained the role,
functions of HRM, contemporary issues, and strategic issues of HRM. It also described some
key challenges and recommendations to understand and improve the management of human
resource in the field of the healthcare sector.
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References
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