Effective HRM Practices in Healthcare: A Critical Analysis (HRMT20024)

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HRMT20024 - Managing Human Resources
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Article 1 A full reference for the article:
Tomar, A., & Dhiman, A. (2013). Exploring the role of HRM in service
delivery in healthcare organizations: A study of an Indian
hospital. Vikalpa, 38(2), 21-38.
Objective and research question
The objective of this article is to define how hospitals industry appoints their
employee and indulge functions like training, development, incentives,
recruitment, skills furnishing, social security of labour, the welfare of employee,
promotions, industrial disputes. HRM is the most crucial part of any
organisation including the health care centres also. HRM is the process which
combines the healthcare institutions with their employee so that the objectives
of both can be met. The role of Human Resource Management in hospitals
includes an ethical and legal way for providing the cure, health security of
employee, selecting of the employee, job analysis, motivating and terminating
staff.
Method
Interview – This method is used by HRM that is to conduct the interview and
succour the employee in understanding about the HR policies, compliance,
integrity, practices and ethical policies which need to adore strictly.
Coding and memoing – It used to collect and review the data from the
interviews. The creative ideas of the researcher were gathered during the time of
data collection.
Findings and discussion:
National Accreditation Board for Hospitals and Healthcare centres, is
committed to governing the hospitals; it makes sure that all the health care
institutions are following the compliance and integrity policies. They also make
surety that all the ethics are keeping in mind by the employee during the time of
treatment. There are few services practices which hinder the efficient
performance of the doctors and nurses; this also increases frustration among the
people however NABH accreditation has suggested few measures to overcome
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this problem.
Patients never demand unnecessary tension and stress in the process of getting
themselves treated. Patients are absolutely ready for spending more money in
order to get support comfortably instead of facing challenges of more health
issues. Patients also want the positive mind set and atmosphere as it is the
human psychology that when humans get positive environment than they will
stay more fit than before. On the other hand, a negative environment can put an
adverse effect on the patients’ health.
The HRM practice, rules and regulation are with the vision of the hospital. So,
they sometimes make policy that pressurized the employee in order to
accomplish the goal of the hospital. In this case, the employee becomes tensed
and their service delivery quality impacted.
Conclusion:
HRM in the hospital industry plays a crucial role, and it governs by the NABH
Accreditation board. This board make policies, rules and regulation for the
welfare of the citizen. They keep an eye on the administration of the health care
institutions, and they watch how they provide quality treatment to the patients.
How this article will contribute to my Essay 3
This article about the HRM role in hospitals and health care centres will tell
how differently HRM practices carry in the hospital and how human resource
department guide the employee. This article also succour in understanding the
payout and other incentives part of the employee offer by different-different
health care institutions.
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Article 2 A full reference for the article
Shantz, A., Alfes, K., & Arevshatian, L. (2016). HRM in healthcare: the role
of work engagement. Personnel Review, 45(2), 274-295.
Objective and research question
Commitment is the keyword of the theoretical model that defines the
motivational and energetic state; this state act as a mediator or medium of the
relationship among the departments of the healthcare with HRM practices. The
Theoretical link or connection among the perception of literature of HRM. JD-
R model is also used to explaining the practices of HRM on the characteristics
of the resource of job, however, this may lead to valued customers via
engagement.
The contribution which HRM makes in the institution of healthcare is – helping
in making effective decisions, opportunities like introducing new cure of the
disease and virus, development and effective communication with the
employees.
Method
Confirmatory factor analyses (CFA) effects of most CMV (common method
variance) which helps in the assessment of the measures which are used in the
study assess its distinctness. This measurement model is used in this article to
analyse the correlation in between the variables.
Findings and discussion
This article contributes to research that explains a positive connection between
assumptions of HRM practices and safety measures in the healthcare sector.
Engagement act as a mediator or medium between these relationships. This
medium also provides a new high into the performance of the human resource
department. JD-R is also used in this article to identify the correlation of the
HR practices with the sustainability of healthcare. It indicates that HRM relates
highly to engage employees in the work. This also produces the effective
motivational state in all the employees that lead to positive outcomes.
Most important explanation in this article is that instead of putting HRM
practices differently combine them in one single measure. Instead of putting an
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analysis the staffing, payout, incentive, etc. all differently put them all in one
state although there are few investigators which describes why HRM
combinations are most important in understanding variability in firm
performance.
Different-Different HRM styles have a different-different impact in
accomplishing the target of the company. HRM is the crucial process in the
healthcare institutions because it guides the employee and at the end, these
employees interact with the patients. If the patient has a bad experience, then
that will ruin the reputation of the institution in the market.
Conclusion
The tension on healthcare institutions has increased in the past few years
because these institutions are tasked with providing safety for their employee,
providing quality treatment to their patients and ensuring the sustainable
workplace. The HRM took different measures to work by ensuring that all the
employees, patients and high-level management is satisfied with the results.
How this article will contribute to my Essay 3.
This article will contribute by telling the increasing pressure on the healthcare
institute. This will also show the effective techniques of HRM to overcome the
problems that can be explained as part of the essay and the essay will be more
effective after including the HRM measures.
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Article 3 A full reference for the article
Sasongko, T. (2018). The Role of Employee Motivation on the Relationship
Between Hrm Practices and Service Quality in Healthcare
Organization. Jema, 15(01), 1-11.
Objective and research question:
The objective of this article is to define motivation in the relationship between
the HRM and the organisation. This article will also talk about the strict policy
of HRM that is if any employee found giving the unethical cure to patients
and if any employee talks rudely with the patients, then there is direct
termination because showing care and respect to the patients also succour him
in recovering early. So, HRM makes sure that no-one is giving any pressure to
the patients in any form, either mentally, financially, and emotionally. Also,
the nurses are appointed only on a full-time basis, and they in return receive
incentives with remuneration on the basis of their current and past experience.
The incentives part of the nurses includes a discounted rate on the medical
treatment for themselves and for their family members, accommodation
facility on low rates.
Method:
Research Design – A questionnaire including all the measures and
demographic knowledge of opinion of motivation, practices of HRM and
quality in services. The dates were judge and study using the SPSS analysis
program..
Perception of HRM practices – The perception measures on 5 dimensions that
is training, monitoring and leadership, reimbursement, advancement and
career development. These all help the healthcare sector in managing their
HRM department.
Findings and discussion:
Motivation among the employees also plays the vital role because a motivated
employee will urge to complete more work, will urge to take special care for
patients, motivation employee always tries to complete the work more than
the target and before the deadline. Inthe healthcare industry, it is very
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important to keep the staff highly energetic and motivated because their
energy and positive era will cure the patient really quick. Not just only
employee but motivation in patients is also required, when patients think that
he will recover fast, then his positive thinking helps him in recovering faster.
Motivated employee is the face of the institution as they interact with the
patients. This also keeps the reputation of the health care centre always on
high among the market because these employees know who to interact with
patients and how to cure him fast with ethical treatment. When doctors are
motivated and positive about the health of patients, this will give a positive
belief to the patient that yes his disease or virus can be cured. Positive energy
and vibrations emerge in the fields when an individual operates with the
positivity.
Health care industry provides the interaction between the hospitals and
patients to process the great service quality — a powerful emphasis on
meeting patients’ demands and needs, and delivering them with complete
security.
Conclusion:
This article showed the positive effect of the motivated staff on the
relationship among perceived service quality and the staff’s perception of
HRM. All the sustainable HRM practices have an influence on the employee
to keep them motivated. This article also describes that most significant
factors that are employee motivation. This factor is followed by
compensation, leadership, supervision and training.
How this article will contribute to my Essay 3.
This article will contribute by showing how motivated employee works
efficiently and effectively in the health care institution. It is better to keep the
employee motivated by offering him/her opportunity to earn monetary and
non-monetary benefits. The non-monetary benefit includes giving discounted
treatment to the employee and his family, giving special recognition every-
time when an employee gives ethical treatment to the patient, etc.
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Article 4 A full reference for the article
Crouse, P., Doyle, W., & Young, J. D. (2011). Workplace learning strategies,
barriers, facilitators and outcomes: a qualitative study among human resource
management practitioners. Human Resource Development International, 14(1),
39-55.
Objective and research question:
This article has established to show the crucial process of HRM in the
institution of the healthcare industry. This article will tell about the positive
outcome for staff, organisation and patients and what how to create a positive
era in the hospitals to cure the patients as early as possible. This is little
unknown psychological phenomena that describe the relationship between
hospitals and human resource management. This tells us about the strategy and
tactics which the HRM department uses to overcome the challenges that hinder
the treatment of patients.
Method:
The qualitative methodology was used in this article. Interviews has been used
to gather information and to examine case studies. HRM practitioners examine
face to face encounters which give the details and able to answer why, what,
how, when, for whom and are very reliable since because investigators had little
or no control over the real accidents that happen in real life.
Findings and discussion:
The ‘thematic units’ were determined after the author examines the participant's
reaction. These units form the answer for guiding questions and permitted for
making a comparison with the findings of other research. In a few programmes,
participants identified a few situations which include more than one strategy,
facilitator, result and barrier. However, it is possible that a number of counts
exceed the number of participants. A question is asked to participants how
important for you to continue to gain knowledge on new competencies engages
in nowadays health care industry. All participants felt that learning about the
new emerging competencies is very important because it improves knowledge.
The importance of gaining knowledge related the HRM practices in health care
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institution has become more crucial topic nowadays.
HRM in hospitals uses of informal and formal learning tactics. This requires
gaining knowledge from mentoring, reading and networking which will show
the real scenario of human resource. HRM of health care also wants that their
patients should know the department of hospitals work because patients can be
related by themselves why few test or process took more time than expected and
why few tests show the hand-to-hand results. Patients become frustrated when
the process of treatment took time, and they also start assuming that hospitals
want to take more money from us. HRM wants that patients should be well
informed about the process of hospitals so they can judge themselves about why
hospital charges more money for a few tests and takes more time.
Conclusion:
In this article, barriers to the workplace are studied. The questionnaire is
conducted among the participants to find out their views about the HRM in the
healthcare industry and workplace. It is also concluded that HRM wants that
people should be well informed about why few processes took more time and
why few tests, the process took more money.
How this article will contribute to my Essay 3:
This article will contribute by describing the views of participant regarding the
workplace condition. This article will also help the essay by adding the
requirement, barriers, threats, opportunities, weakness and process faced by the
HRM team because identifying early warning signal for threats and opportunity
is very important.
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Article 5 A full reference for the article:
Wickramasinghe, V., & Samaratunga, M. (2016, August). HRM practices and
post-promotion managerial performance: Subordinates’ perspective.
In Evidence-based HRM: a Global Forum for Empirical Scholarship (Vol. 4,
No. 2, pp. 144-161). Emerald Group Publishing Limited.
Objective and research question
This article will about the promotion cycle of HRM in the institutions of
healthcare. As sometimes management also appoint nurses on senior level
bases on their past experience and they have unlocked the opportunity to work
with the critical care departments, experienced doctors and they can also
directly handle the patients on behalf of doctors. This article provides
evidence for the non-conclusive impact of HRM in the career advancement of
any health care employee. Being motivated also means that targets are
achieved within a period of time. For promotions, it is very necessary that
employee should be in the motivated state and past performance can be
considered and act as the indicator for the future performance of the
employee.
Some studies focus on the importance of performance ratings as a better way
of making better promotion decisions. Effective promotion decision not only
made by looking at the past performance of the employee but also by judging
the potential of the employee. The design of the job can also help in making
and modifying the promotion decision as the design of the job included the
content, configuration of a person’s work tasks, work environment, roles and
structure.
Method
perception for the managers have been measured in this study. The use of
promotion for motivating the employee to accomplish the targets more than
accepted can lead to a decrease in the post-promotion performance of the
employee.
Findings and discussion
Promotion cycle of the working employee is discussed, methods on how they
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will secure their own and their families future by working in the healthcare
industry. Employee’s performance is critically evaluated by the HRM heads,
their behaviour and their strategies to complete the work on time is also
considered. Like every organisation wants to give a chance to the deserving
employee because the deserving employee is those who are dedicated to their
work and also take care of the reputation of the organisation.
Conclusion
This article describes the promotion cycle in the healthcare industry. How and
when the employees are ready to get promoted. Many healthcare institutions
believe in inside promotions; on the other hands, many other institutions
appoint experienced doctors and nurses. HRM takes to care of the past and
present performance of the employee. The employee gets promoted based on
their performance, attitude towards the work and their endurance in following
the ethical and compliance policy.
How this article will contribute to my Essay 3.
This article succour the essay by showing the study about the importance of
promotion in the health care industry. This article can also help by describing
the complete promotion cycle, barriers, challenges, etc. On the other hand,
keeping expectation of getting a promotion can also increase the productivity
of the employee, and him/she can complete activities with more accurately.
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