HRMT20024 Assessment 2: Managing Human Resources in Healthcare

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Central Queensland University, Australia
Term –
HRMT20024 Assessment 2
Unit Coordinator:
Lecturer:
Assessment: MANAGING HUMAN RESOURCES
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Article 1 (Evolution of HRM)
Reference of the article
Teklehaimanot, Hailay, & Teklehaimanot, Awash. (2013). Human resource development for a
community-based health extension program: A case study from Ethiopia. Human Resources for
Health, 11(1), 39.
Objective and research question
The main objective of the study is to examine all the challenges which are faced by healthcare
industry of Ethiopia such as shortage of effective HR practises and imbalanced human resources
and how such challenges are confronted and controlled by the HR managers to enhance the
performance of healthcare organisation by the evolution of HRM. Along with this, the research is
conducted to examine the changes and impact of the evolution of HR practice in the
organisation.
Research questions
 How the evolution of HR practises, will leads to development in the performance of the
healthcare system of Ethiopia.
 To analyse the impact of strategic human resource management practises on
organisational activities.
Method
The research analyses are based on some interviews which are conducted with managers of the
healthcare system of Ethiopia. This activity is conducted to analyse the data related to HRM
practises and its impact on organisational performance. The interview is constructed as a semi-
structured which ensures a deeper explanation of research and help in finding out the solutions.
Finding and analysis
The research is conducted to examine the factors and impact of HRM practice on the
organisational performance and help in analysing the challenges which are faced at the time of
implementing effective HR practises. Here, the author helps to determine with the help of data
that Strategic HRM management not only help in developing effective strategies in the
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organisation but it also develop employee engagement at the workplace which increases
employee retention rate. The research helps to analyse the problems faced by the organisation
such as poor employer rate, bad relationship with employees, and lack of growth opportunities
leads to bad organisational culture and lack of customer satisfaction in healthcare organisations
of Ethiopia. The study analysed and investigated SRHM strategic practises that can resolve all
the problems by developing effective strategies and techniques; such practises help in enhancing
the employee turnover ratio by developing employee engagement, employee engagement help in
enhancing the performance of the organisation. The report aims to analyse the impact of HRM
strategies and evolution of HR practises can leads to extension in performance of the
organisation such as by fulfilling the shortages and balanced the human resources practises
through which employee can handle and effectively manage the patients. At the time of
implementing the HR strategies organisation has to face some critical challenges such as
managerial changes, strategic changes in relation to implementing the HR strategies in the
context of organisation. The HR strategies help in managing the organisational task, enhance
employee performance which leads to customer satisfaction and enhances the performance of an
organisation by accomplishing the objectives promptly. The HR manager can enhance
recruitment and some essential procedures to accomplish the objectives promptly, the main
motive of every organisation is to enhance performance, and market growth by the evolution of
SHRM practises in healthcare industry of Ethiopia.
Conclusion
With the help of this article, the conclusion is drawn that HR practises playing an essential role
in enhancing the performance of the organisation and in effectively managing the organisational
activities. The challenges such as low employee morale, poor employee engagement, and poor
performance can be overcome with the evolution of HR practises in the healthcare industry of
Ethiopia.
How this article will contribute to my essay 3
With the help of this article, it is concluded that the HR practises can lead to most effective
practises in the context of the organisation and evolution of HR can diversify the firm
performance and leads to enhance its market growth with employee engagement and providing
satisfaction to patients.
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Article 2 (Context of HRM)
Reference of the article
Vermeeren, B., Steijn, B., Tummers, L., Lankhaar, M., Poerstamper, R., & Van Beek, S.
(2014). HRM and its effect on employee, organisational and financial outcomes in healthcare
organisations. Human Resources for Health, 12(1), 35.
Objective and research question
The research help to examine the HRM factors and their impact on employee performance. The
report helps in analysing the practises of HRM and how it affects the organisational growth, its
market and on its employee retention rate. Along to this the main object of the organisation is to
analyse how HRM may help in developing effective financial outcomes in the Healthcare
industry.
Research questions
 To analyse the organisational performance in the context of HRM practises in healthcare
industries.
Method
The data is analysed of this research with the help of conducting interviews in several healthcare
groups and by conducting questionaries among more than 162 health care organisations. Besides
this, the survey is conducted to analyse the impact of HRM practises on the organisational
performance and how it can lead to enhance the financial positions and sustainability of the
company on the global level.
Finding and analysis
HRM may lead to an effective role in the context of the organisation; the main motive of every
organisation is to develop effective HRM practises which enhance employee performance by
providing them better training and development programmes. By implementing the HRM
practises the organisation can manage and analyse the time at the time of performing the task, the
employee get essential information at the time of performing the task and get accomplish the
organisational objectives promptly. Along with this the research help to explore that HRM may
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engage more employees at the workplace and helps the manager to take effective decision to
enhance marketing performance. HR managers are playing a crucial role as they have the
responsibility of developing the potential power of employee at the workplace, for developing
their performance, they have to analyse their activities, their performance and to provide training
and development programmes accordingly through which they can manage their task on time
and enhance the organisational performance.
Along with this the research help to define that HRM practises not only develop employee
performance and employee retention rate, but it also enhances the financial position of the
company by analysing all the external and internal environmental forces in the context of the
organisation. The decision making approach help in enhancing the financial market of the
company and develop sustainability power for a long period. So in the context of HRM practises
it can be analysed that HR practises playing an effective role and has beneficial in increasing the
performance of the organisation by developing employee engagement and financial position of
the company.
Conclusion
With the help of this article, it is concluded that HRM practises enhancing employee
performance which helps in accomplishing the organisational objective promptly. The HR
practises help in taking an effective decision about managing and controlling the task in a timely
and appropriate manner. The HR manager is responsible for identifying the failures in the
healthcare industry.
How this article will contribute to my essay 3
The article helps me to analyse the organisational performance in the context of HRM practises
through which it is analysed that these practises plays a vital role in the healthcare sectors by
managing and controlling the healthcare services and develop a quality of services for patients.
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Article 3 (Industrial relations)
Reference of the article
Poku, M., Behkami, K., & Bates, N. (2017). Patient Relationship Management: What the U.S.
Healthcare System Can Learn from Other Industries. Journal of General Internal Medicine,
32(1), 101-104.
Objective and research question
The article aims to develop relationship management in the healthcare industry, and how
healthcare industries can learn to adopt HRM practises in the context of developing effective
relationships with other industries. The objective of this article to identify those factors of HRM
practises for engaging patients towards services of healthcare industries in the US. The US
healthcare system wants to enhance the value relationship with other industries to maximise
relations with patients.
Research questions
 To analyse the impact of HRM behind developing the effective relations of healthcare
systems with their patients.
Method
For analysing the data for this particular study, the interview task is conducted to analyse the
patient's satisfaction and to analyse their requirements about developing an effective relationship
by providing them satisfaction. The questionnaire is conducted on the customers of health care
industries to analyse the current performance and to analyse the healthcare industries of the US
should do the changes.
Finding and analysis
The article helps to analyse the relationship between the organisation and its customer. Here, the
report explores the relationship between the healthcare industry of the US and its patients. The
healthcare industry of US wants to develop its relationship with its patients by developing
effective healthcare system, as these present healthcare systems are not working anymore due to
which they fail to provide quality of health care services to their patients. The report aims to
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develop effective human resource management report through which the healthcare industry of
US can analyse the failures factors and can improve their performance and their relations with
their patients by developing HR practises in the organisational environment. Organisational
behaviour and culture mostly depend on the HR practice of the company. Patients who are
seeking for more effective healthcare approaches or systems which will bring advancement in
developing a deep relationship with the patients. It is analysed in this report that 90% healthcare
system are using traditional healthcare system which leads to failure in providing healthcare
services to patients in this technical world. The HRM practises leads to analyse all environmental
factors and helps in upgrading the healthcare systems of industries through which they can
maintain an effective relationship with the management. By implementing the HRM practices
will lead to improvement in healthcare systems by which patients get their physicians on time,
and the new effective system will manage and control all the records of patients effectively.
Thus, HR practices playing a vital role in the context of healthcare industries of the US for
developing an effective relationship with their patients.
Conclusion
It can be concluded from the above report that HRM practices in an organisation help in
enhancing the relationship with customers and the healthcare industry can learn from other
industries to develop effective HRM practises. Through developing effective HRM practises the
healthcare industries can develop better relationships with other industries of the market.
How this article will contribute to my essay 3
The article helps in analysing that other industrial relation can be developed with healthcare
industries with the help of implementing effective HRM practises. The HRM practises playing a
vital role in the context of organisational development and enhances the organisational
relationship with other industries effectively.
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Article 4 (HR planning)
Reference of the article
Balicer, R., Shadmi, E., Lieberman, N., Greenberg-Dotan, S., Goldfracht, M., Jana, L., Jacobson,
O. (2011). Reducing health disparities: Strategy planning and implementation in Israel's largest
health care organisation. Health Services Research, 46(4), 1281-1299
Objective and research question
The report aims to analyse the impact of strategic human resource planning in healthcare
organisations and how these organisations can enhance their performance by adopting such HR
practises. The effective HR planning and strategic playing an essential role in the context of
every organisation and report aims to derive the factors of HR practises in the context of
healthcare organisations of Israel.
Research questions
 To analyse the impact of strategic planning by implementing HR in healthcare services of
Israel.
Method
The research report aims to analyse the data by conducting the questionnaire among the members
of the healthcare organisation. The questionnaire helps in identifying the data and analyse how
management of healthcare organisations of Israel can reducing health disparities to enhance the
performance of an organisation.
Finding and analysis
The author is presenting in this article about HR planning in healthcare industries of Israel. The
main motive of the report is to define the impact of strategic planning in the health care
industries of Israel and how effective planning leads to better performance of an organisation by
which organisation can reduce the health disparities and can successfully provide essential health
care services to its patients. Patients are always seeking for best healthcare services for which
organisation has to develop effective HRM strategic planning. The HR planning not only leads to
the development of the performance of organisation but it also enhances the management
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performance, manages and controls workforce of organisational activities, also helps in
analysing the impact of implemented approaches. The HRM practises leads to analyse all
environmental factors and helps in upgrading the healthcare systems of industries through which
they can maintain an effective relationship with the management. By implementing the HRM
practises the organisation can manage and analyse the time at the time of performing the task, the
employee get essential information at the time of performing the task and get accomplish the
organisational objectives promptly. It will also lead to improvement in healthcare systems by
which patients get their physicians on time, and the new effective system will manage and
control all the records of patients effectively. Healthcare industries of Israel are facing some
challenges due to which they fail in performing their task such as the timely appointment of
patients, losing records and data and lack of availability of resources in providing healthcare
services.
Conclusion
From this article it is concluded that HRM practises in the healthcare industry of Israel leads to
enhance the performance by reducing the health disparities, the organisation can develop
effective HR planning in the context of health service. The HRM practises playing a vital role in
the context of organisational development and enhance the organisational relationship with other
industries in an effective manner.
How this article will contribute to my essay 3
The article helps in identifying about the most important factors of HR planning in which
organisation can enhance the performance by reducing the chances of failures of accomplishing
the task promptly and can develop an effective system for customer satisfaction.
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Article 5 (challenges in a global environment)
Reference of the article
Srinivasan, V., & Chandwani, R. (2014). HRM innovations in rapid growth contexts: The
healthcare sector in India. The International Journal of Human Resource Management, 25(10), 1-
21.
Objective and research question
The report aims to analyse the Impact of HR managers and their contribution to the growth of the
organisation. The researcher develops effective thinking of HR managers through which they
help in enhancing the growth to deal with challenges by implementing approaches, and the main
motive is to analyse the impact of HRM in the context of organisations.
Research questions
 Identify the impact of HR practises on the growth of the healthcare industry
 Identify the challenges which are faced by the healthcare sector.
Method
The data analysis method is done based on conducting interviews with the help of coding process
the collective data help in analysing the challenges faced by the healthcare sector in managing
their task. Along with this, the managers can help in finding the data with the help of conducting
interviews.
Finding and analysis
The report helps in finding the challenges which are faced by the healthcare sector at the time of
performing the task, and it is reflecting that by implementing the HR practises the organisation
can enhance their performance and can overcome the challenges appropriately. There are several
issues which are faced by healthcare sector in the workforce are limited availability of resources,
fails in identifying the risk factors which leads to failures in accomplishing the task and issues
related to sales of the firm. All these issues can be overcome with the help of implementing the
best HR practises which can reduce the impact of risk and help in developing effective
management in the workforce. HR managers are playing a crucial role, and it is the duty of HR
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manager in developing the potential power of employee at the workplace, for developing their
performance, they have to analyse their activities, their performance and to provide training and
development programmes accordingly through which they can manage their task on time and
enhance the organisational performance. Along with this analysing the regular environmental
factors leads to develop an effective system which helps in analysing the capabilities at the time
of performing the task. By analysing all the factors, the HR manager can determine all the
challenges and can overcome it effectively and appropriately.
Conclusion
It is concluded from this article that the HR manager can develop effective strategy and
approaches through which he can overcome the challenges which are faced by the health care
sector. These approaches lead to the effective performance of the organisation and may enhance
productivity and market growth. So HR manager should determine all the challenges and should
overcome it effectively and appropriately.
How this article will contribute to my essay 3
The article helps in identifying about the most important factors of HR managers and their role in
the organisation through they can enhance the performance by reducing the chances of failures of
accomplishing the task and analyse the impact of challenges and can implement the approaches
to enhance sustainability.
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