Human Resource Management Project: First Choice Training Analysis

This project report analyzes Human Resource Management (HRM) policies and procedures for First Choice Training, an Australian organization providing business and management courses. The assignment details the development of recruitment, selection, and induction policies, emphasizing the importance of strategic and operational plans. It lists relevant legislation, including the Australian Education Regulation Act 2013, ESOS Act 2000, and Privacy Act 1988. The report also outlines supporting documentation and forms needed, such as application forms, guides, and checklists. It explains consultation processes, gaining support from senior management, and the use of internal staff for recruitment. The project covers the organization's core business, relevant regulations, supporting documentation, and steps for policy implementation, including trial periods and ratification. The project aims to establish effective and compliant HRM practices.

Running head: HUMAN RESOURCE MANAGEMENT
Human Resource Management: First Choice Training
Name of the Student
Name of the University
Author’s Note:

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Table of Contents
Task 1: Policies and Procedures.................................................................................................2
Task 2: Recruiting, Selecting and Induction of Staff...............................................................12
References................................................................................................................................19

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Task 1: Policies and Procedures
Range of Policies and Accompanying Procedures for Recruitment, Selection and
Induction
The strategic as well as operational plans or policies for identifying the relevant goals
and objectives is extremely important and significant for bringing major success and growth
in a new company (Noe et al. 2017). Any new organization needs proper and efficient policy
and procedure that would be extremely effective for perfect recruiting or selection of
employees and staff. A significant range of few significant policies and the accompanying
processes are useful for recruiting and retaining the suitably experienced and qualified
employees with the core qualities and competence for undertaking roles in that particular
organization. It even ensures that the adherence to every legal requirement with accountable
as well as transparent recruitment, selection and induction processes of every staff.
The principles eventually ensure that:
i) All the processes or decisions of selection or recruitment would reflect the code of
conduct of that company and the commitment that every potential candidate is getting equal
opportunity to show their skills, capabilities, qualifications and knowledge (Cascio 2015).
The other demographic factors like gender, age or religion will not be given any kind of
priority.
ii) The second principle would be recruitment or selection of employees on the basis
of their merit and skill.
iii) The new organization remains extremely committed for providing a proper
working environment that is completely free from discrimination and harassment.

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iv) This new organization will advertise every vacant remunerated position as well as
volunteer vacancy for the core purpose of creating the strongest scope for attracting the best
possible staff and hence increasing participation to enhance productivity.
v) All the stages of this process of recruitment and selection are required for the
purposes of monitoring, accountability and transparency (Bratton and Gold 2017).
vi) The new organization would provide all the new employees with a timely and
correct induction to the roles and services.
Description of the Organization and its Core Business for Analysing the Strategic and
Operational Plans and Policies while developing Policies and Procedures of Recruitment,
Selection and Induction
First Choice Training is one of the most popular and significant organizations in
Australia that is responsible for providing all types of business and management courses.
There are four distinct types of courses in this particular organization, which include
advanced diplomas, diplomas, certificate IV and certificate III. The major courses under the
segment of advanced diplomas is Advanced Diploma of Business, Advanced Diploma of
Leadership and Management and Double Advanced Diploma of Advanced Diploma of
Business and Advanced Diploma of Leadership and Management (First Choice
Training.com.au. 2019). The courses under diploma section are Diploma of Business,
Diploma of Leadership and Management, Diploma of Project Management and Double
Diploma of Diploma of Business and Diploma of Leadership and Management. The third
segment is the certificate IV and the courses include Certificate IV in Business
Administration and Certificate IV in Business, Certificate IV in Business and Certificate IV
in Work Health and Safety, Certificate IV in Business, Certificate IV in Business
Administration, Certificate IV in Work Health and Safety and Certificate IV in Leadership

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and Management. The fourth segment is Certificate III and the courses under this segment
include Certificate III in Business Administration and Certificate III in Business.
The strategic and operational plans and policies are required to be analysed on time so
that it becomes much easier for the organizational members of First Choice College to use the
data and develop effective and efficient policies and processes. The professionals can easily
and promptly use these strategies for better development of organizational processes. These
recruitment processes are the major products of the policy and thus the processes would be
majorly driven by the policies, legal requirement and a position for which it is recruiting for.
The job requirements are being analysed and position descriptions are prepared (Chelladurai
and Kerwin 2018). The strategic plans are developed for helping First Choice Training
Australia to help the company in proper achievement of long term vision. On the other hand,
their operating plan includes the procedure to decide what should be done for achievement of
tactical objectives of the business. The operational plan is completed for supporting the
efforts of strategic planning.
List of Legislations and Regulations relevant to the Procedures and Policies
The list of legislations and regulations that are relevant to the subsequent policies and
procedures of First Choice Training is as follows:
i) Australian Education Regulation Act 2013: This particular act ensures that every
candidate is getting equal opportunity for education and is able to complete his or her
education with proper scope. There are no barriers in respect to age, gender or religion and all
of the students should be treated in a similar manner (Budhwar and Debrah 2013). This
Australian Education Regulation Act 2013 is also termed as the principle law for the entire
establishment of the Australian government that is aiding to the government and government

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agencies. First Choice being a part of the Australian education sector, should include this
legislation since it is relevant to their procedures and policies.
ii) Education Services for Overseas Students or ESOS Act 2000: This ESOS
framework eventually secures the privileges of each and every international student, who is
apparently completing their education in Australia. The first and the foremost right includes
receiving even before enrolling the current as well as correct information regarding the
curses, or fees from the institution. The second right is to sign one of the significant written
agreements with the respective college even before paying off the fees of these students,
setting out any type of service that should be given, the fees that are subsequently payable
and even the information regarding refund of course money (Brewster, Chung and Sparrow
2016). The TPS or Tuition Protection Services is the placement or refund service that is
provided to the international students that could be activated within the specific event that
First Choice does not have the ability to teach the courses. The access to the support major
services for helping the students to study and even adjust their lifestyle in Australia.
iii) Privacy Act 1988: This Privacy Act 1988 is responsible for regulating the proper
handling of any type of personal information regarding the students. It eventually involves
collection, usages, storage and even revelation of the confidential information. There are 13
APPs or Australian Privacy Principles that handles the personal information by the First
Choice Training (Renwick, Redman and Maguire 2013). There should not be any type of
destruction to the personal information, in which it is not comprised in the organizational
records. An accurate and up to date personal information is required to be maintained
properly. This Act is responsible for regulating the proper usage and management of the First
Choice Training students’ information for better efficiency.

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Development and Listing of Supporting Documentation and Forms that are needed to
create for Explaining function of each
There are some of the major and the most significant supporting documents and
forms that would be extremely beneficial for creation of the organizational policies and
procedures in the First Choice College. The list of supporting documentation and forms is as
follows:
i) Volunteer Application Form: This form ensures that any volunteer is applying in
the specific organization.
ii) Volunteer Registration Form: this form is used for registering a new volunteer in
the organization.
iii) Volunteer Extension and Separation Form: Any volunteer’s service is eventually
extended or he is separated completely (Storey 2014).
iv) Complete Guide to Educational Benefits: This documentation provides a
complete guide to the educational benefits to the students.
v) Vision Plan for the Benefits: A proper vision plan for these benefits is present here
for the company.
vi) Termination of the Employment Checklist: There is a proper checklist for
employment termination of both teaching and non teaching staff and employees.
vii) Reduced Fee Enrolment Application: For the students, First Choice Training is
providing reduced fees for getting enrolled.
viii) Building of Core Supervisory Competencies Application: This application form
helps to build the core supervisory competencies efficiently.

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ix) Notification of Indefinite Layoff: A notification is present for noting the indefinite
layoff within the company.
x) Notifying the Permanent Reduction of Time: This specific notification is for
permanent decrease of time for the employees (Aswathappa 2013).
xi) Notification of Temporary Layoff: This particular notification is for temporary
layoff of the employees.
xii) Other Layoff and Reduction in Time Forms: This particular notification is
present for other layoff as well as reduction in the time forms.
xiii) Calibration Resource Guide: A proper calibration resource guide is also present
for the students and teaching or non teaching staff.
xiv) Performance Factors and Behavioural Indicators: The major performance
factors as well as behavioural indicators are notified to the students and even the teaching or
non teaching staff within the organization of First Choice Training.
xv) Setting of Smart Goals: The smart goals are being set off for obtaining better
efficiency and effectiveness.
xvi) Position Linkage Worksheet: A worksheet is present for the organizational
members regarding linkage of positions.
xvii) Supplemental Performance Feedback Form: This particular form is for
supplemental performance feedback and it is extremely helpful for all organizational
members, who are working in First Choice Training (Anderson 2013).
xviii) Probationary Appraisal Form: A probationary appraisal form is required to
provide appraisal to the employees and staff for better performance in the organization.

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Explanation of with whom Consulting should be done and Reason
The organizational policies and procedures should be effectively and efficiently
consulted with the human resource management. This type of management allows the staff
for utilizing their qualities for fulfilling the contribution and the role of that company
motivation and objective. Since, this particular department is solely responsible for reducing
the several risks and threats towards staff and reputation, a better recruitment process and
policy is highly required for ensuring that only the best management practices and decisions
are being undertaken (Jackson, Schuler and Jiang 2014). Thus, the strategies and policies or
procedures should be discussed with the human resource management.
Explanation of Process to Gain Support from Senior Management
The organizational senior management of First Choice Training College should be
obtained effectively for the successful implementation of these procedures and policies. It is
extremely important to gain this type of support of the upper management for moving
forward with a subsequent project. The members of the senior management are the significant
decision makers as well as gate keepers to make these changes. This is the most effective and
efficient procedure to get the management level and as time and schedules enable, it is
required to keep them informed and showed them the core importance to get the projects
done on time.
The process to obtain major support from the senior management comprises of some
of the major and the most significant steps and these steps are as follows:
i) The organizational management and members requires to own as well as tailor the
own procedures (Alfes et al. 2013).
ii) The second step is to become more flexible and also provide efficient funding
strategies.

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iii) The next important step is to pay down the technical debt.
iv) The fourth step is to provide training as well as long term agile coaching to the
employees and staff of the company.
v) The agile transformations undertake a longer period and hence it is needed to invest
in a shorter period.
vi) The concerns should be explored in this particular step.
vii) The organizational members are required to be educated and coached for the
organization.
viii) A small experiment is required to be run for checking whether it would bring out
better efficiency in the work.
Explanation of Technical Applications for getting Benefits from Development Process
Some of the major technical applications are required for providing significant
benefits to the organization from the development process. The first technical application that
would be effective is big data technology that ensures compliance and also avoids risks for
each and every functionality as well as tasks. However, the specific technology has also
changed the entire monotony via HR platform, which digitizes the respective requirements of
human resources (Purce 2014). A specific fact-based view of the current work force is being
provided to the employees and the analytics help the recruiters for assessing the potential
staff for making even better decisions related to risk management. Another technical
application is mobile application. First Choice Training can easily and promptly utilize these
technical applications for the purpose of reducing all types of complexities and issues and
hence providing major benefits.

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Base of Policies and Procedures around Using of Internal Staff in the Recruitment,
Selection and Induction Procedures to use External Recruitment Agencies
These policies or procedures of recruitment, selection and induction are required to
maintain a major efficiency and effectiveness to use the internal staff within the organization
of First Choice Training. Each and every organization strives to intake the best talents and it
is eventually possible with the robust recruitment policy (Kramar 2014). A proper
formulation and creation of the recruitment policy driven by every professional expert from
the in house and outside HR department. A trial and error experience with the applicants is
required for implementing the policies of recruitment. The external recruitment agencies can
be effective for including an efficiency in recruitment, selection and induction processes.
Explanation of Using Trial forms and documents for supporting Policies and Procedures
for Identifying Need for Adjustments
The use of standard forms within recruitment, selection and induction is helpful for
ensuring that the entire procedure would be accountable, fair and consistent. The first form is
application form that ensures that the applicants might be needed to complete the job
application. Moreover, proof of qualifications is also required in this purpose. The reference
check ensures that all the information is being listed like name of referee, position and
organization. A screening template and selection panel schedule is required so that there
exists no loop hole regarding adjustments for the HR policies and strategies.
Explanation of Policies and Procedures that are required ratification by Senior
Management and required to present these policies to Employees
The policies and procedures that are required for approval by the senior management
and policies are provided to the employees. A significant responsibility to develop the
organizational policies and procedures eventually varies somewhat on the basis of structure

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and size of the company (Nickson 2013). Most of the policies and procedures are needed to
be developed for better collaboration with the respective organizational leaders and
managers. The departmental managers even develop the department specified policies and
procedures on the basis of work tasks.
Action Taken if Employees require extra training for Complying with Policies and
Procedures for Recruitment, Selection and Induction
A proper action should be undertaken when the employees would be requiring extra
training to conform to the organizational policies or processes for recruitments, selection as
well as induction. The personnel, who are included within the process of recruitment and
selection are mainly interested on those who are being employed. The departmental heads,
section leaders, qualified persons and managers are required to be included in this specific
scenario. Often extra training is required for the employees and training for equipping people
with the core knowledge, attitudes and skills. The action that should be taken in this case is
pre-interview. The job descriptions are required to be clear and unambiguous and thus
maintenance of documentation.