Importance of HRM Practices: Nestle and International Standards Report

This report examines Nestle's human resource management (HRM) practices to meet international standards and gain a competitive edge. The research aims to analyze how multinational companies improve recruitment, selection, and training. The report includes project objectives, research que...Read More

MSBP

INTRODUCTION
Human resource activities are crucial for firm to get efficient results such as recruitment,
selection, training and development. With help of these practices organisation should attain
desirable results from their human resource to attain potential results to remain competitive in
market place. So planning and execution of each and every attribute and functions of human
resource should be necessary to attain desirable outcomes. This assignment rely on Nestle which
is an international food and beverages provider in the whole world. This research report is based
on the research subject that importance of HR practices to meet the international standards for
gaining leadership and edge of competitiveness of market.
TASK 1
P1 Project aims and objectives.
Research Aim: “How do multinational companies improve the recruitment, selection and
training of their employees to meet International requirements” ?
Research objectives:
 To analyse the importance of employ changes in recruitment, selections and training
practices in firm.
 To evaluate the methods of recruitment and selection.
 To analyse how an organisation can meet international requirements of consumers by
improving their recruitment, selections and training practices.
Research Questions:
 What are the importance of implementing changes in recruitment, selections and training
practices in an organisation.
 What are the methods of recruitment and selection?
 How an organisation meet international requirements of their potential consumers by
changing in their recruitment, selection and training practices?
Literature review:
Literature review is a lookup and assessment that accessible for a give subject matter or a
subject topic area. In a LR consist of surveys over a topic or subject to get right kind of outputs.
Theory of globalisation:

Theory of liberalism is the process of globalisation that bring market led extension of
modern tools and techniques. At the most initial level it is a natural human desire to gain
economic welfare and liberty also.
What are the importance of implementing changes in recruitment, selections and training
practices in an organisation.
As per view of Paul Slezak (Reasons You Need A Recruitment And Selection Policy
2016), changing in practices related with human resource with objective to remain always
competitive in world. In that perspective it provides suitability, consistency and legality in
competitive work environment. As per these attributes firm should be able to meet international
standards in positive way. In context of Nestle before expanding in global business environment
they plan each and every attribute so that desirable outcomes should be achieved.
What are the methods of recruitment and selection?
As per the view of David Weedmark (Recruitment & Selection Methods 2019) it is very
much important for a firm can be appoint and avail the benefits of competitive staff members in
their organisation. For that majorly five steps should be defined that are evaluation of the
position require to be occupied. With applicants for the job, then evaluate one of competent staff
members and screen and at last interview the candidates with motive to select competent
personnel.
How a firm meet international requirements of their potential consumers by changing in their
recruitment, selection and training practices?
As per the view of Carl H. Kleimann (HR Best Practices During Organizational Change,
2019) while going global organisation have to bring changes in their internal as well as external
system that is the primary responsibility for the intense and challenging task to dealing with the
employees in the period of change. In the advent of change organisation have to plan and
coordinate each and every attribute in better way by communicate vision and mission of their
organisational objectives in proper way. By bring changes in their internal structure and practices
at time of expanding in global market Nestle should easily access the needs and wants while
operate at international level or requirements in positive way.

P2 Project management plan.
Project management plan is a written document that useful to describe the each step of a
project by including the components that are planning, executing, monitoring and controlling
each attribute.
Cost:
Cost is one of most important aspect for a project to plan each and every attribute in
proper way. In the research project after dividing the cost researcher should accomplish desirable
results to reach at potential outputs (Bartlett, Doz and Hedlund, 2013.). The total cost of the
project for evaluating the importance of change in HRM practices while going global 65000
pound.
Scope:
This research project is very much important for an researcher to elaborate the human
resource practices while operating at global scale. In order to it proved beneficial for both
organisations as well as individuals to determine the importance of various kinds of practices to
get right kind of outputs.
Time:
Time is crucial for an project holder to attain desirable outcomes at right time by
dividing works and activities in proper time frame. With out proper time frame of each and every
activity probability of failure of the project should be enhanced. So researcher divides each and
every activity and it takes almost 15 months to complete that particular research project.
Quality:
Quality is crucial aspect to lead in market as concerned with researcher to get best and
potential outputs while conducting research and development (Boutros and Purdie, 2014). In
that particular research project to maintain quality samples should be taken from the large no. of
population to get accurate and error free outcomes.
Communication:
Communication is very much essential for an researcher to deliver right kind of values
and knowledge to right people at right time to attain organisational goals. In that particular
project they follow systematic path of communication in which higher authority passes through
the systematic chain.
Risk and resources.

Risk and resources is critical for a researcher to deliver potential results value to gain
research objectives and goals in positive manner. The major risk is about failure of the project
for that researcher have to plan each and every attribute. With in resources consist of manpower,
material and management to deliver right kind of values.
P3 Work breakdown structure and Gantt chart to provide time-frame.
WBS Per forma:
WBS proved beneficial to divide complex projects into simpler and manageable tasks in
that process to get fruitful objectives (Cleden, 2017. ). This method used by project manager
with objective of simplifying the tasks for execution of a project. With help of it much larger
tasks should be broken into chunks of works. In context of Nestle they use WBS to simplify
works to manage activities for attain potential results.
Gantt chart:
Gantt chart is an visual display of various tasks into scheduled activities to get desirable
objectives over time. It proved helpful for researcher to plan all kinds and sizes projects and

showing the works and action to be scheduled on a specific day. By it, Nestle can be able to
specify works and activities in pre determined time period to get potential outcomes.
TASK 2
P4 Research analysis/ methodology.
A research methodology is an formalised activity to get out some hidden facts and figures
. It can be draw kinds of methods that are qualitative and quantitative methods in which includes
experiments, survey research and observation with questionnaire.
Qualitative research:

That research mainly a kind of exploratory research. It proved beneficial to grab
important information about intellect, thought and causative to get right kind of objectives in
organisational context. It helpful to develop ideas and related hypothesis by conducting potential
quantitative research. In that particular project qualitative research proved beneficial in that
subject material should be evaluated with greater details.
Quantitative research:
Quantitative method of research focus on measurement of objectives by using statical
tools and mathematical with numerical analysis with help of polls, questionnaire and various
kinds of surveys by using computational tools. It proved beneficial for that particular research
project that it is able to gain accurate and measurable results.
Primary research:
Primary research is conducted by researcher itself usually in context of customer’s to
gain target by asking questions to gather important knowledge and information (Drucker,
2012.). The major examples of primary research are interview and questionnaire.
Secondary research:
Secondary research includes the summary of the whole project, collation and synthesis of
the existing research project. Secondary research contrasted with the primary research that
involves generation of ideas and data on other hand in secondary research in which collection of
newly collected data (Fageha and Aibinu, 2013.). It is not too much costly and easily available
to gather important data and statistics. In that particular project the secondary data should be
collected by books, journals and articles.
Sampling:
sampling is the process used in a statical analysis that used by pre determined using no.
of observations that are taken from large no. of population. In that particular project the sample
should be taken from large no. of population and sample size should be 12.
Questionnaire:
It is an kind of research instrument consisted the series of questions with motive of
gathering knowledge and information from various respondents.
Questionnaire:
Q1) Do you know about the various kinds of Human resource practices in an

organisation ?
 Yes
 No
Q2) what are the potential outcomes gain by improving the HRM practices in an
organisation?
 Competent staff members
 Enhance working capabilities
Q3) what are the various ways and method acting to improve the working conditions of an
organisation?
 Strategic management
 change the selection criteria
 Bring work life balance
Q4) How modification in recruitment and selection operation proved beneficial in context
of Nestle to gain objectives?
 Loyalty of consumers
 Enhance brand value
 Increased revenue
Q5) what kind of barriers or challenges faced by Nestle while implementing changes in an
organisation while going global?
 Lack of resources
 Resist to change
 Not proper collaboration
Q6) what are the major steps or deliverables required to get desirable outcomes in an
organisation?
 Potential resources and planning
 proper knowledge while implementation
 Research and development
Q7) Is it necessary to bring changes in organisational internal and external structure
while going global?
 Yes
 No

Q8) What kind of training program proved beneficial for staff members while operating
at global scale?
 On the job training
 Off the job training
Q9) It is obligatory to bring changes in organisational internal environment to get
desirable outcomes?
Q10) It is necessary for an organisation to collaborate with other countries while going
global to get right kinds of outputs?
Theme 1:
Q1) Do you know about the various kinds of
Human resource practices in an
organisation ?
frequency
 Yes 10
 No 2
Interpretation:
it has been evaluated that Human resource is very much crucial for firm to take help from
various kinds of human resource and without it not a firm deal in successful manner. In favour
of it 10 respondents gives positive remark.
Q2) what are the potential advantages a
firm can achieve by improving the HRM
frequency
Yes No
0
5
10
10
2 Column C

practices in an organisation?
 Competent staff members 6
 Enhance working capabilities 6
Interpretation:
With help of various kinds of HRM practices organisation should gain potential
personnel that are rare in nature with it directly enhance working capabilities of individual to get
right kind of outputs. In favour of these points respondents gives equal remarks.
Q3) what are the various ways and methods
to improve the working conditions of an
organisation?
frequency
 Strategic management 5
 New ways to recruit and select people 5
 Bring work life balance 2
Competent staff members Enhance working capabilities
0
1
2
3
4
5
6
6 6 Column B

Interpretation:
To improve working conditions within an organisation there are various ways and
methods that helps in gaining competitive advantages that are strategic management, modern
way to select people and giving best working environment to employees to gain potential
outcomes. In that way 5 respondents gives positive remarks in favour of strategic management.
Q4) How change in recruitment and
selection process proved beneficial in
context of Nestle to gain objectives?
frequency
 Loyalty of consumers 4
 Enhance brand value 4
 Increased revenue 4
Interpretation:
changes in recruitment and selection process proved beneficial for both organisation as
well as individual to get competitive advantages for gaining competitiveness in marketplace. It
get advantages to gain loyalty of consumers, enhance brand value of organisation with enhance
5
5
2
Strategic management
New ways to recruit and select
people
Bring work life balance
4
4
4
Loyalty of consumers
Enhance brand value
Increased revenue

revenue to remain relevant in market. In that context major respondents gives equal remark about
it.
Q5) what kind of barriers or challenges
faced by Nestle while implementing changes
in an organisation while going global?
frequency
 Lack of resources 5
 Resist to change 3
 Not proper collaboration 4
Interpretation:
There are some challenges or barriers that faced by an organisation while dealing with
changes in organisation that are lack of resources, resist to adopt changes and not proper
understanding regarding subject. With not proper collaboration with other firms to get desirable
outcomes. 5 respondents gives remarks that they not possess adequate resources.
Q6) what are the major steps or deliverables
required to get desirable outcomes in an
organisation?
frequency
 Potential resources and planning 3
 proper knowledge while
implementation
4
5
3
4
Lack of resources
Resist to change
Not proper collaboration

 Research and development 5
Interpretation:
To get changes and right kind of output organisation requires some kind of potential
deliverables that are resources and planning related to it. With proper knowledge and information
at time of implementation of results with proper research and development. 5 respondents gives
positive remarks in favour that before implementing changes research and development requires.
Q7) Is it necessary to bring changes in
organisational internal and external
structure while going global?
frequency
 Yes 8
 No 4
Interpretation:
3
4
5 Potential resources and
planning
proper knowledge while
implementation
Research and development
Yes No
0
2
4
6
8
8
4
Column C

For a firm it is crucial to bring changes in their internal as well as external structure to
remain always competitive as per the demand of competitive world. In reference of Nestle while
operating at global level they have to build changes to gain desirable outcomes. In that context 8
respondents gives in favour of it remark.
Q8) What kind of training program proved
beneficial for staff members while operating
at global scale?
frequency
 On the job training 2
 Off the job training 10
Interpretation:
In an organisation while implementing changes they have to give T&D to their
employees that are very much important for them to gain leading position in market. In context
of Nestle to operate at global scale they have by providing T&D to their employees and for that
off the job training method is one of most suitable in that situation. 10 respondents gives positive
remarks in tendency of related with off job training.
Q9) It is obligatory to bring changes in organisational internal environment to get desirable
goals and objectives?
On the job training Off the job training
0
2
4
6
8
10
2
10
Column B

Ans.) It is very much obligatory to bring changes in organisation internal environment to bring
positive outcomes to bring harmony in their both internal and external structure to gain
competitive advantages.
Q10) It is necessary for an organisation to collaborate with other countries and
organisations while going global to get right kinds of outputs?
Ans.) While going global organisation have to collaborate with other organisations that are same
in nature so that they can understand their working practices and financial terms to perform in
better way.
RECOMMENDATION
From the above research project it has been recommended that research should be
conducting after taking large no. of sample size with random sampling method so that accurate
results should be accomplished. With samples should be taken from the large population with
project should be future oriented that proved beneficial for every kind of research project for
remaining competitive in marketplace to get desirable goals and objectives.
REFLECTION
From the above research project it has been evaluated that it proved beneficial for both a
firm and for a personal to gain objectives and goals. In order to it proved beneficial for me to
gather important knowledge and information by effectively managing team. With sometimes it
hampers self interest for research should be conducted due to the shortages in resources and time
to get desirable goals.
CONCLUSION
From the above research project it has been concluded that it is very much necessary for a
firm before R&D to implementing changes. Organisation have to plan and coordinate each and
every attribute in proper way such as Gantt chart and WBS to accomplish tasks in pre determined
time frame. So it is very much important to plan and coordinate activities to operate at
international level for attaining competitive edge.

REFERENCES
Books and journals:
Bartlett, C.A., Doz, Y. and Hedlund, G., 2013. Managing the Global Firm (RLE International
Business). Routledge.
Boutros, T. and Purdie, T., 2014. The process improvement handbook: A blueprint for managing
change and increasing organizational performance. McGraw-Hill Education.
Cleden, D., 2017. Managing project uncertainty. Routledge.
Doherty, N.F., Ashurst, C. and Peppard, J., 2012. Factors affecting the successful realisation of
benefits from systems development projects: findings from three case studies. Journal
of Information technology. 27(1). pp.1-16.
Drucker, P., 2012. Managing the non-profit organization. Routledge.
Fageha, M.K. and Aibinu, A.A., 2013. Managing project scope definition to improve
stakeholders’ participation and enhance project outcome. Procedia-Social and
Behavioral Sciences. 74. pp.154-164.
Hillson, D., 2017. Managing risk in projects. Routledge.
Jeston, J., 2014. Business process management: practical guidelines to successful
implementations. Routledge.
Nicholas, J.M. and Steyn, H., 2017. Project management for engineering, business and
technology. Routledge.
Opelt, A., Gloger, B., Pfarl, W. and Mittermayr, R., 2013. Agile contracts: creating and
managing successful projects with Scrum. John Wiley & Sons.
Sparrow, E., 2012. Successful IT outsourcing: from choosing a provider to managing the project.
Springer Science & Business Media.
Tidd, J. and Bessant, J.R., 2018. Managing innovation: integrating technological, market and
organizational change. John Wiley & Sons.
Online:
Reasons You Need A Recruitment And Selection Policy 2016 [Online] Available
through<https://recruitloop.com/blog/5-reasons-you-need-a-recruitment-and-selection-
policy/>.
Recruitment & Selection Methods 2019 [Online] Available through <https://bizfluent.com/way-
5260853-recruitment-selection-methods.html>.
HR Best Practices During Organizational Change 2019 [Online] Available
through<https://www.amanet.org/articles/hr-best-practices-during-organizational-
change/>.

Appendix I
Project Logbook for the chosen
organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates) What have you completed?
 Did you fulfil Task requirements? Are you on track and within deadlines
set?
 Did you need to make any changes to
your project management plan?
Comments
In that research assignment I completed
and accomplished the importance of best
way to recruit, select and provide training to
employees while going or operating at
global level to remain always competitive
into marketplace.
Yes I succeed to fulfil the requirement of
task.
7.06.19 report my research proposal on the
right time to get effective results.
14.06.19 collection of information and data
should be submitted at right time to remain
always right track.
02.01.2019 By gather important knowledge
and information that are right on track to get
right kinds of outputs.
28.06.19 Using various methods and tools to
remain always competitive in marketplace by
using various research methods on which I
on right track.
05.07.19 Data collection and analysis for that
I on right track.
12.07.19 findings and evaluation for that I an
on right track.
20

19.07.19 Project completion- Yes was on
right track.
Yes, I am on right time for completion of
project goals and objectives.
No
Any risks and / or issues identified? Did you identify risks/issues with a
lack of skills required for undertaking
research tasks?
 Did you identify any additional
risks/issues that have an impact on the
project management plan?
I am deficiency behind in sharing and
transmitting important kind of cognition and
subject matter to gain competitive advantage.
To remain always trustworthy with people.
Problems encountered What barriers did you face? Some issues and trouble that accounted by
them while conducting research and
development that are as follows:
Week 1: I face the problem of collection of
potential information and content at right
time.
Week 2: mismanagement among team with
their members to gather important knowledge
and information.
Week 3: face problem to select best literature
21

 How did you overcome them?
review to gather important knowledge.
Week 4: shortage in resources to get
appropriate results.
Week 5: Lack in ethical considerations to
remain always competitive.
Week 6: fail to coordinate team members for
achieve desirable outcomes.
Improvement techniques-
In Week 1: to get right kind of accusative
system have to fulfil their requirements by
taking help from their tutor.
In Week 2: To get right kind of outputs and
taking best leadership style organisation can
be remain always competitive.
In Week 3: By taking help of books and
journals I can eliminate that concern in
positive way.
In Week 4: by using the internet I can be able
to gather knowledge from various sources to
remain always competitive.
In Week 5: I collect data and collection from
different ways to occupy competent
combative and authenticity.
Week 6: By collecting knowledge and
information from journals and comparing
with other potential sources.
New Ideas and change of project direction No, there is no such new idea.
22

What Have I learnt about myself this week? How did I feel when I had to deal with
tasks/problems? Did I find it useful to complete the
tasks? How well have I performed? What did
I contribute? What can I improve on next week? How might this learning apply in the
future?
I remain always positive while deal with
various kinds of problems while deal in
competitive world.
Yes.
I give my best to remain up to the mark by
matching with standards to get right kind of
objectives at right time by offering best.
By coordinating each and every activity.
With help of that research project I can be
able to perform in well manner by
eliminating weaknesses to gain effective
results.
Tasks planned for next week Which tasks are priority? Have you set aside sufficient time for
completion?
The first with foremost task is to collect
information and then systematic arrange to
grab results.
To get sufficient results coordinate every
work in systematic way.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
Appendix 2
23

 What was the Project supposed to accomplish?
This project is based on topic “ Enhancement of recruitment, selection and
training of workers in MNCs to meet the needs at international level”. The whole
study is done in context of Nestle.
 Did the project succeed in its aims/ how do you know? Specifically, please
outline any evaluation and assessment undertaken.
Yes, an effective and successful research is carrying out by full assistance
of research team colleagues. When different features of training, recruiting
and assortment are known to me that candidates prefers only the
companies who give them healthy environment and flexible working
alternatives. And determination of essential points to research like usage
of time period, cost & human resource proper knowledge and experience
proved facilitative.
 What things do you think worked well and why? Evaluate all aspects of the
project?
To conduct proper research work team work, contribution of each and
every member and response of selected persons as sample help me out in
whole research. This made me easy to collect accurate and certain
contents of this topic of project.
 What problems emerged during the project and how were they tackled?
Was there timely identification of issues and resolution during the project
process?
The major problem arise in research is hesitation of respondents during
feedbacks which is tackled by taking them into confidence and ensuring
24