This report examines the concepts, principles, and theories of Industrial Relations (IR) and Human Resource Management (HRM) within the context of The Last Resort, a hospitality establishment in Tasmania. It analyzes the employment relationship approach, focusing on the challenges faced by the resort manager, including high unemployment rates among tourism professionals and poor reviews. The report evaluates the impact of the employment relationship approach on developing worker agreements, including the use of mediation as a dispute resolution method. It highlights the shift to a pluralistic approach and its effects on worker efficiency and potential conflicts. The report provides an overview of the challenges and changes in employment approaches, and it references relevant academic sources.